by twochickswithasidehustle | Dec 11, 2022 | Uncategorized
Job Description
As a member of the Online Operations Team, the Coordinator receives, researches, and responds to daily operations requests to ensure High Touch service is delivered to our internal and external customers. Requests are complex in nature and are frequently related to escalated customer situations. Troubleshooting requires in-depth knowledge of multiple systems and tools as well as interaction with brand ecommerce teams, production support and engineers. Flexibility is requirement to work evenings, weekends and holidays as needed for team coverage.
Key Responsibilities:
Support for Operations Requests
Receive, research, and respond to daily operations requests. Troubleshoot customer and systems issues and respond promptly. Requests are primarily from Customer Service, and encompass a wide range of complex situations, including:
Brand site issues preventing checkout, including promotion issues
Order processing/fulfillment questions and issues
Online customer account questions and issues; including Loyalty accounts, auto-replenishment and password maintenance
Subject Matter expert as it relates to backorder report processing. The Coordinator will be responsible for pulling the weekly backorder reports, updating each line item with the appropriate actions needed and uploading the reports for our partners to complete outreach to customers and any order cancellations
Documentation Management and Communication
The Coordinator will support updates to the Operations Guidebook documentation to ensure it is current and easily accessible by all team members
Distribute alerts, incident notifications and promotion updates that require immediate communication via email as needed
Assist with new account creation for Live Engage and Kana, primarily during the peak preparation period
Qualifications
Experience Required:
Position requires 2+ years related experience in Customer Service or Operations
Familiarity with Estee Lauder Companies’ brands and products preferred
A full understanding of the Internet and the online shopping experience
Ability to communicate clearly and professionally, both verbally and in writing
Strong decision making and analytical abilities
Strong detail orientation and communication/listening skills
Aptitude for problem solving
Ability to multi-task and prioritize work
Possess a strong work ethic and team player mentality
Proficient in Microsoft Office with ability to learn new systems and technology quickly
Flexibility to work evenings, weekends and holidays
Job: Marketing
Primary Location: Americas-US-
Job Type: Standard
Schedule: Full-time
Shift: 1st (Day) Shift
Job Number: 2223189
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by twochickswithasidehustle | Dec 10, 2022 | Uncategorized
UNITED STATES /TRANSLATION, LOCALIZATION, INTERPRETATION, QA TESTING – GLOBAL FREELANCE & AGENCY OPPORTUNITIES /PART-TIME/ REMOTE
As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
OVERVIEW
Are you a search engine guru? Do you know how to find what you’re looking for with just a few keywords? Are you the type of person that already knows what someone is saying before they finish their sentence? If so, we have a unique opportunity for you to put your skills to the test!
Welocalize is seeking English speakers to help support our client’s project as a Search Quality Rater.
In this position, you will use your unique gifts of understanding people’s intentions to improve the online search engine experience. Our main goal for this project is to develop and augment AI data. To put it more plainly, you will provide subjective and objective ratings based on project rules and conventions.
You will complete tasks in American English.
In this position, you will be able to set your own schedule to accomplish the weekly goals. However, you’ll only be able to receive support from the project management team during business hours (Monday-Friday, 9:00 AM – 5:30 PM Pacific)
Project Details
Job Title: Search Quality Rater
Location: Remote, US-based
Hours: Minimum 10 hours per week, up to 25 hours per week; set your own schedule
Start date: ASAP
Employment Type: W2 Part-Time Employee, payment every 2 weeks
Longevity of project: 12 months with possibility of extension.
This work is based on project need. Weekly hours may vary.
Requirements
Fluency in English
Strong understanding of popular culture in the United States
Must be dedicated only to “Search Quality rating program” and NOT other search or ads rating programs
Must not have current or previous experience with “Ads quality rating”
Must be the only one in your household working as a “Search Quality Rater”
Web-savvy and able to work in a fast-paced environment
Excellent online research skills
Reliable computer system and internet connection
Reliable anti-virus software (as you will be surfing the web as part of the work)
Ability to follow instructions in English and comply with the project conventions and rules expected by the client
Must sign a Non-Disclosure Agreement to protect client confidentiality
Must pass learning modules and a required quality test designed by our client before starting work
APPLY HERE
by twochickswithasidehustle | Dec 10, 2022 | Uncategorized
Welocalize is looking for Language Specialists with outstanding writing skills and creative minds to participate in a project that will help shape the future of chatbot technology in many languages. Imagine first that you have some problem that you want to solve (maybe with your insurance, or with a retailer, or with an airline, etc.). You call the company’s customer support telephone line to get help and a computer chatbot answers. Here is where your work on this project would begin.
Your job will be to imagine a particular customer support situation and then write up examples of things you (and people you know) might say on the phone. We call these statements “utterances.” For example, we may ask you to imagine that you want to change your flight for a trip you have already scheduled. You would then write up several different things you or someone might say in that situation. Each of the utterances you write would need to be different, using different words and styles. You need to be very creative and write variations of each sentence to use as many new words as possible and use a completely different sentence structure. And you need to be fast! When you write an utterance, we want you to think about the kinds of references someone from your country would make (e.g., specific companies, specific government entities, specific local currency, specific local slang, and specific local brand names).
Skills:
The specific job task will be to create one sheet of utterances. There will be several prompts (scenarios) on the sheet, and the creator will develop several variants for expressing an utterance that relates to the prompt. All specific rules regarding spelling, grammar, punctuation, glossary term usage, and other specialized conventions MUST be followed (orientation will be provided). If not, the creator will be provided with feedback and asked to edit their sheet of utterances until it complies with our quality standards.
- Native-level fluency in the target language (written and spoken) and great spelling and grammar are required. Preferred candidates will also be familiar with the target language used by a wide range of speakers from ages 15-70, primarily from urban and suburban settings.
- Advanced English comprehension (spoken and written), ability to understand training materials, instructions, and creative writing prompt written in English.
- Ability to follow nuanced linguistic instructions (e.g., Do not use numerals in your writing. Write out all numbers. Do not use “1”. Do use “one”).
- Ability to hit demanding deadlines by learning how to work in efficient ways.
- Candidate needs to have a rich vocabulary, knowledge of local market conditions, and local-market slang.
- Extensive knowledge in local-market insurance, financial, and health care systems (work experience in these sectors is not necessary, but knowledge as a consumer of these systems is critical).
- Ability to analyze writing prompts (scenarios) and adapt them to local cultural reality.
- Efficient online research skills.
- Documented work experience as a writer (e.g., journalism or creative writing) preferred.
Project Details:
Start Date: Ongoing
Pay Rate: 28.6 USD per file
Schedule: Weekly commitment of minimum 7 files
Training Period: Creators will receive project orientation & training. Orientation will include completing some online modules, some video conference calls, and completing a training file with direct personalized feedback. Training will last for approximately 5 hours and will be partially compensated. Payment will only kick in once you successfully complete your first task.
This is a remote and freelance role.
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by twochickswithasidehustle | Dec 10, 2022 | Uncategorized
Job Details
Description
DATA ENTRY OPERATOR
Systems & Methods, Inc. (SMI)
SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions for complex human service operations. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, client-focused, and most importantly willing to go the Extra Mile. In our 50th year as a family-owned and operated business, SMI considers its employees and clients part of an extended family. We are a family serving families. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. We offer an optimal atmosphere for career growth and achievement while remaining competitive in terms of compensation and benefits. We are multi-state operation and administrative private company with a staff of over 650 employees throughout the United States. We depend on the expertise of our SMI team to support and develop the very best systems and product lines in the industry and expect continued innovation. If you are looking for a meaningful and fulfilling career, we hope that you will consider SMI.
Position Overview
The Data Entry Operator is responsible for processing child support payments in the SDU (State Disbursement Unit) system in accordance with Standard Operating Procedures. In addition, the Data Entry Operator will be responsible for other duties as assigned.
Required Skills:
Must maintain a general understanding of policies and procedures
Possess strong interpersonal skills using tact, patience, and courtesy
Maintain the ability to collect, research, organize and analyze data
Possess the ability to work as a team member, but also independently at times with limited direction
Successful at working in a fast-paced environment
Maintain flexibility and/or the ability to work overtime as needed to meet stringent schedules and timelines
Required Experience:
High School Diploma or equivalent required
At least one year of prior experience in the areas of data entry or another related field. Will accept equivalent combination of education and experience that provides the knowledge, skills and abilities needed to perform the duties assigned
Must be proficient in data entry skills including keyboard, mouse, 10-key pad
Basic knowledge of Microsoft Office
This is a Full-Time Position. The schedule begins at 4AM!
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by twochickswithasidehustle | Dec 10, 2022 | Uncategorized
We’re excite that you have interest in one of our openings! Daily Transcription provides services to entertainment, corporate, and legal industries as well as to academic institutions.
Benefits of working with Daily Transcription
Flexibility; create your own schedule. Work where and whenever you want.
Assignments are paid weekly where most pay bi-weekly or monthly.
We pay higher rates than our competitors: Rev, Transcribeme, Transcription Puppy, Scribie and many more.
Receive training, feedback, and coaching. Collaborate with like-minded others and learn from the best.
Spend more time with family while you earn extra income for your household.
We don’t guarantee a specific amount of work per day/week but our top transcriptionist can make anywhere from $350- $950 per week.
APPLY HERE
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