by twochickswithasidehustle | Dec 19, 2022 | Uncategorized
CWS – Church World Service
Introduction
Church World Service (CWS) is a not-for-profit organization working to eradicate hunger and poverty and to promote peace and justice around the world. CWS does not discriminate on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability or veteran status in employment or in the provision of services.
Primary Purpose: The Data Entry Assistant for Home Study and Post Release Services will support the work of CWS’ national program with regards to data entry and administrative support. The Assistant will serve as a key support role, and work in close coordination with the Case Processing team and Provider sites to ensure quality, timeliness, and accuracy in alignment with donor and CWS expectations. The Assistant is responsible to manage a high volume of data with time sensitive correspondence to a large network.
Essential Duties:
- Organize and upload resources to shared drive for access by national casework team
- Initiate new case creation in CWS database, ensuring accuracy and timeliness of client data
- Pull supporting documents from government database and upload to CWS database
- Organize and track new referrals in the shared HSPRS email inbox and prioritize time sensitive cases for entry into the database
- Communicate with provider sites, including case workers and case processing assistants about the status of data entry for new referrals
- Track case closures and ensure submission of final reports by the due date
- Upload final reports to government database
- Develop strong knowledge and comfort of use of various data tracking systems/databases and spreadsheets
- Assist with required donor reports by extracting and compiling data from CWS and donor database
- Other duties as assigned
Qualifications:
- Type 45 words per minute with 95% accuracy
Experience:
Minimum of 2-3 years of equivalent experience.
Skills:
- Spanish preferred but not required.
- Advanced Skills in Microsoft Office Products, including Excel, PowerPoint, and Word.
- Experience tracking large quantities of data.
- Experience in database and spread sheet management.
- Excellent data entry and data management skills.
- Excellent organizational skills.
- Strong analytical skills.
- Strong written and verbal interpersonal communication skills
- Comfortable working in a fast-paced environment while managing competing priorities.
- Ability to work in a multi-cultural environment.
- Commitment to diversity, equity, inclusion, and willingness to support CWS’ Platform on Racial Justice as a CWS employee.
Education & Certifications:
Associates degree required.
Special Requirements:
- CWS’ U.S. COVID-19 Vaccination Policy requires all new staff to provide proof of COVID-19 vaccination as soon as reasonable, no longer than 60 days of employment. Any employee who is pregnant, who is nursing, who has a disability, or who has a medical condition that prevents them from safe vaccination, or who rejects vaccination because of sincerely held religious beliefs, may contact the CWS Benefits Administrator to request reasonable accommodation as defined by the Equal Employment Opportunity Commission (EEOC).
- Able to sit for an extended period in an office setting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
- English proficiency required; Spanish proficiency strongly preferred.
- Remote position must have access to reliable internet.
- Must be in close proximity to airport
- Standard work hours with occasional evening or weekend assignments
- Occasional travel may be required to attend inperson meetings, conferences, and events
- Successfully pass PREA (Prison Rape Elimination Act), FBI and Child Abuse and Neglect Checks.
CWS offers a competitive benefits package that includes:
- 403 (b) Retirement Plan
- Medical, Dental and Vision Insurance
- Paid Time Off
- Life Insurance and AD&D
- Long Term and Short-Term Disability
- Employee Assistance Program (EAP)
- Health Savings Account
- Flexible Spending Accounts
- $250 professional development stipend (also can be applied to relevant professional licensure)
APPLY HERE
by twochickswithasidehustle | Dec 19, 2022 | Uncategorized
Chat Customer Service Agent
Customer Service
About Us
At Sitel Group®️ we deliver leading CX solutions to global insurance clients that offer their consumers an array of products including life, property and casualty, long-term care, retirement planning, investments, roadside assistance and warranty one of the largest global providers of customer experience (CX) products, we invest in YOU by covering the cost of your insurance license, so that you can provide support to customers of some of the world’s most well-known insurance brands.
This is a great opportunity for you to learn, lead, and grow. We invest in our people by providing paid training and the opportunity to take the multi-state insurance license. Grow with us! All our calls are inbound calls only- no cold calling.
At Sitel, our talent is our strategic differentiator. By bringing a diversity of perspective through our people and ideas, we create an environment of support and learning where all of our differences are valued. Sitel is proud to be an Equal Opportunity workplace
Required qualifications, skills and experience :
Must have a Highschool Diploma (or GED)
Ability to use a dual-monitor PC with several tools and systems for an extended period of time
Comfortable supporting customers and interacting with peers in a technology-driven environment
Availability to work a full-time schedule (includes variable shifts such as morning, nights, weekends, and applicable holidays)
Nice to have (but not required):
Experience supporting customers through chat, email, and phone communications
Previous contact center experience
History with payment processing systems and financial services
Job Summary
Join the Sitel Group Team by assisting our Tax Software line of business as a Chat Agent! This position focuses on driving customer interactions through inbound & outbound chat / email communications. This is a Seasonal (Temporary) position and is Virtual-Work at Home.
Drive customer support through digital communication – chat & email – using various channels and tools
Respond to customer inquiries with a focus on providing a solution to the specific issue
Help customers understand the services offered and discover which features will benefit their needs
Troubleshoot access to online services through password resets
Meet or exceed performance expectations in regard to customer satisfaction and other related metrics / KPIs
About the Benefits
Pay: $15/hr
• Employee Assistance Program (EAP)
• 100% Paid Professional Training
• Employee discounts
• Referral bonuses
• SitelFit wellness program
• Educational benefits
Your Impact at Sitel Group®
We believe experiences are everything, and that happy associates are successful ones. That’s why we give our people the tools and the freedom to learn, grow, have fun and be themselves.
• GROW AS YOU GO. We invest in you, with internal programs, training, and initiatives to develop your skills and help you reach your goals. We promote from within. We provide you with the tools, skills, and resources to develop, both professionally and personally. You choose where you want to go; we help you get there.
• BE BOLD, BE YOU. #SitelLife represents our commitment to our people -to YOU. It’s about coming exactly as you are. We empower everyone to live their truth, be themselves and use their voice -and we give them a platform to do so.
• WORK TOGETHER TO MAKE AN IMPACT. We strive to make the world a better place and empower others to do the same. We are mission-driven -and we leverage the power of our people to make a positive impact in the communities in which we live and work.
• GAIN STABILITY, EXPAND POSSIBILITIES. We celebrate successes and reward our people for the hard work they do every day. We offer benefits to keep you healthy and happy, such as paid time off and referral bonuses. Plus, fun perks like employee discounts.
• MAXIMIZE YOUR EXPERIENCE. We value open, honest, and constructive conversation. We encourage you to speak up -and we listen when you do. Through MAX, our global community, we leverage our people’s innovative ideas, experiences, and feedback to shape and drive the future of Sitel Group.
As a trusted global employer, we’ll create the best match for you based on your experience and preferences, including full time daytime and evening shifts. After applying*, you’ll complete our video interview where we’ll get to know each other better. Be sure to look for an email from [email protected] for your personal link. After you complete your interview, our team will review your application and be in touch after 24 hours to discuss which position best matches your skill set. Sitel Group®️ has more than 20 years of experience hiring for our customer support roles – our modernized application technology benefits our customers and you!
APPLY HERE
by twochickswithasidehustle | Dec 18, 2022 | Uncategorized
Ventra Health
Job Summary:
- The Payment Posting Specialist is responsible for the monetary intake for Ventra Health clients. The Payment Posting Specialist may be assigned between 13-14 facilities/clients that they will be responsible for maintaining our 6 days turnaround time. Posts all deposits for current month by our month end deadline. Payment Posting Specialist must comply with applicable laws regarding billing standards and be able to operate in a team-oriented environment that strives to provide superior service to Ventra Health clients throughout the country.
Responsibilities
Essential Functions & Tasks:
- Posts Accounts Payable deposits.
- Processes electronic 835’s and manual payer EOBs, including the posting of insurance allowable, patient portions, denials, adjustments, contractual allowances, recoups and forward balancing.
- Interprets Explanation of Benefits (EOB) remittance codes and applies correct denial codes.
- Balances and closes payment batches timely.
- Navigate websites to obtain EOBs.
- Performs special projects and other duties as assigned.
Qualifications
Education and Experience Requirements:
- High School Diploma or Equivalent.
- Two (2) year of experience posting insurance payments in a healthcare setting.
- Two (2) years of experience reading insurance Explanation of Benefits (EOB) statements preferred.
Knowledge, Skills, and Abilities (KSAs):
- Knowledge of insurance payer types.
- Knowledge of Explanation of Benefits (EOB) statements.
- Strong balancing and reconciliation skills.
- Strong 10 Key calculator skills.
- Strong oral, written, and interpersonal communication skills.
- Strong mathematical skills.
- Strong time management skills.
- Strong organizational skills.
- Ability to read, understand, and apply state/federal laws, regulations, and policies.
- Ability to remain flexible and work within a collaborative and fast paced environment.
- Ability to communicate with diverse personalities in a tactful, mature, and professional manner.
APPLY HERE
by twochickswithasidehustle | Dec 18, 2022 | Uncategorized
Ventra Health
Job Summary:
- Accounts Receivable (“AR”) Specialists are primarily responsible for analyzing collections, resolving non-payables, and handling bill inquiries for more complex issues. AR Representatives are responsible for insurance payer follow-up ensuring claims are paid according to client contracts. Complies with all applicable laws regarding billing standards.
Responsibilities
Essential Functions and Tasks:
- Follows up on claim rejections and denials to ensure appropriate reimbursement for our clients
- Process assigned AR work lists provided by the manager in a timely manner
- Write appeals using established guidelines to resolve claim denials with a goal of one contact resolution
- Identified and resolved denied, non-paid, and/or non-adjudicated claims and billing issues due to coverage issues, medical record requests, and authorizations
- Recommend accounts to be written off on Adjustment Request
- Reports address and/or filing rule changes to the manager
- Check system for missing payments
- Properly notates patient accounts
- Review each piece of correspondence to determine specific problems
- Research patient accounts
- Reviews accounts and to determine appropriate follow-up actions (adjustments, letters, phone insurance, etc.)
- Processes and follows up on appeals. Files appeals on claim denials
- Scan correspondence and index to the proper account
- Inbound/outbound calls may be required for follow up on accounts
- Route client calls to the appropriate RCM
- Respond to insurance company claim inquiries
- Communicates with insurance companies for status on outstanding claims
- Meet established production and quality standards as set by Ventra Health
- Performs special projects and other duties as assigned
Qualifications
Education and Experience Requirements:
- High School Diploma or GED
- At least one (1) year in data entry field and one (1) year in medical billing and claims resolution preferred
- AAHAM and/or HFMA certification preferred
- Experience with offshore engagement and collaboration desired
Knowledge, Skills, and Abilities (KSAs):
- Intermediate level knowledge of medical billing rules, such as coordination of benefits, modifiers, Medicare, and Medicaid and understanding of EOBs
- Become proficient in use of billing software within 4 weeks and maintain proficiency
- Ability to read, understand, and apply state/federal laws, regulations, and policies
- Ability to communicate with diverse personalities in a tactful, mature, and professional manner
- Ability to remain flexible and work within a collaborative and fast paced environment
- Basic use of computer, telephone, internet, copier, fax, and scanner
- Basic touch 10 key skills
- Basic Math skills
- Understand and comply with company policies and procedures
- Strong oral, written, and interpersonal communication skills
- Strong time management and organizational skills
- Strong knowledge of Outlook, Word, Excel (pivot tables), and database software skills
APPLY HERE
by twochickswithasidehustle | Dec 18, 2022 | Uncategorized
Labcorp
HEALTHCARE BILLING SPECIALIST (HBS)
LabCorp is seeking a HealthCare Billing Specialist to join our team! LabCorp’s Revenue Cycle Management Division is seeking individuals whose work will improve health and improve lives. If you are interested in a career where learning and engagement are valued, and the lives you touch provide you with a higher sense of purpose, then LabCorp is the place for you!
Responsibilities:
- Research, translate, and analyze routine front end billing issues
- Research, translate, and update demographic data to ensure prompt payment from customers
- Resolve systems issues from daily reports to determine appropriate resolution action
- Fast paced; after extensive training- will have daily/weekly goals to be met
Requirements:
- High School Diploma or equivalent
- Associate’s Degree or Medical Coding and Billing Certification a plus
- REMOTE work; must have high level Internet speed (50 mbps) connectivity
- 1 year Billing experience a plus, but not required
- Ability to work and learn in a fast paced environment
- Strong attention to detail
- Ability to perform successfully in a team environment
- Excellent organizational and communication skills
- Strong verbal communication skills and excellent ability to listen and respond
- Basic knowledge of Microsoft office
- Alpha-Numeric Data Entry proficiency strongly preferred
Why should I become a Healthcare Billing Specialist at LabCorp?
- Generous Paid Time off!
- Medical, Vision and Dental Insurance Options!
- Flexible Spending Accounts!
- 401k and Employee Stock Purchase Plans!
- No Charge Lab Testing!
- Fitness Reimbursement Program!
- And many more incentives!
APPLY HERE
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