Resource Coordinator

Core BTS

Job Summary

We are seeking a Resource Coordinator to join our team at Core BTS. The goal of the Resource Coordinator role is to assist the resource managers with capacity planning and assignment of Core BTS team members and to ensure resourcing data is accurate and up-to-date within Core BTS systems.

The environment at Core BTS is hyper-focused on individual responsibility, taking pride in their work, and being self-sufficient, but we know community, fulfillment, and enjoying our work and work environment are just as important. You’ll love working here if you’re adaptable, enthusiastic, and strive for excellent results while working with a team of like-minded people.

Essential Duties

  • Responsible for data entry in Core BTS systems
  • Track upcoming resourcing needs and open roles
  • Enter resourcing data into OpenAir including, but not limited to timeline, hours, and booking notes
  • Maintain accurate forecasting on current resource allocations/bookings and upcoming allocations/bookings
  • Work with resource managers to review team utilization, team resourcing requirements, and project scope/requirements
  • Regular reviewing of Core BTS’s skills tracking system and working with leaders and team members to update as necessary
  • Ownership of reporting, auditing, and analyzing data
  • Analyze utilization reports and maintain bookings to meet company utilization and forecasting goals
  • Perform regular audits of hours within Core BTS systems and maintain data as necessary
  • Contractor/partner management
  • Work with resource managers and teams to determine sub-contractor resource needs
  • Sub-contractor management
  • Assist in facilitating onboarding for sub-contractors including IT requests for credentials, email, OpenAir access, devices if needed, background check validation, client required documentation, and orientation to Core systems and policies
  • Assist in facilitating all offboarding activities for all sub-contractors

Required Skills

  • Excellent communication skills, both verbal and written
  • High proficiency in Microsoft Office applications
  • Must be able to work with minimal supervision Preferred Skills and Qualifications
  • Familiarity with OpenAir
  • Experience working in a consulting environment
  • Bachelor’s degree in business administration, business management, or similar field is preferred

Benefits

You’ll love working at Core BTS not just for the usual benefits, but for our environment and culture!

  • You’ll work with a great group of people in a highly collaborative team and results-oriented atmosphere
  • You’ll have the opportunity to work in a dynamic and extremely positive environment where there is always the opportunity to challenge your skills and really move the needle
  • You’ll work with large, sophisticated, and progressive clients throughout North America

We provide a comprehensive benefits program including Health, Vision, and Dental Insurance, Life Insurance, Health/Dependent Care Flexible Spending, 401(k) Plan, Short-Term and Long-Term Disability Coverage, Generous Vacation and Flex Time Off Programs, Company Paid Holidays, and Training and Development Opportunities.

Notices

The above description is intended to describe the general nature and level of work performed by individuals assigned to this position. This is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, or experience required of individuals in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

Core BTS is proud to be an Equal Opportunity/Affirmative Action employer.

Core BTS will consider qualified candidates with criminal histories in a manner consistent with The Los Angeles Fair Chance Initiative for Hiring Ordinance and/or applicable law(s).

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Data Entry Operator I,II

Elevance Health

Job Description:

Responsible for operating a data entry device to key and/or verify a variety of standard and/or complex coded or uncoded business and statistical source data into a computer. Primary duties may include:

  • Performs daily reconciliation of customer claims.
  • Requests account adjustments.
  • Provides superior quality outcomes by taking ownership of claims to ensure timely resolution or follow-up.
  • Processes a minimum of 250-300 claims per day and accounts for all claims in assigned batches.
  • Achieve and maintain an accuracy rate of 98%.
  • Foster a professional and positive attitude.

Requirements

Data Entry Operator I

  • HS diploma or GED; or any combination of education and experience which would provide an equivalent background.
  • Incumbent must have knowledge of claims operations, services and the various operations of the organization, products, and services.
  • Previous experience using PC, database system, and related software (word processing, spreadsheets, etc.) is required.

Data Entry Operator II

  • HS diploma
  • Minimum of 2 years data entry and customer service experience; or any combination of education and experience which would provide an equivalent background.

Preferred Qualifications

  • Flexible Work at Home position
  • 10 Key entry
  • Provides superior, professional, courteous service to customers, timely and accurate resolution of claims entry
  • Makes significant contribution to work team as an independent problem solver and decision-maker who works without significant guidance
  • Processes 135-200 claims per day as needed.
  • Metrics – quality (rated at 98%), audit a min of 30 per month for associates, looking for very high quality, production (90%-125%).
  • May assist with other duties as assigned.

For candidates working in person or remotely in the below locations, the salary* range for this specific position is $11.60/hr. to $25.55/hr.

Locations: California; Colorado; Nevada; Washington State; Jersey City, NJ; New York City, NY; Ithaca, NY and Westchester County, NY

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Job Level: Non-Management Non-Exempt

Workshift: 1st Shift (United States of America)

Job Family: ADM > Office/Admin Support

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short- and long-term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

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Data Entry Processor

Allina Health

Job Summary:

Enter clinical and other data, create reports, and assist with department administrative needs. Transcribe, decipher, and code alphanumeric data from source documents and verify data for accuracy and completeness.

Key Position Details:

Job Description:

Principle Responsibilities

  • Enter and manage data
    • Enter clinical data, customer data, department data, charges, billing codes, mailings, etc.
    • Verify and validate data for accuracy.
    • Review source documents for completion and accuracy.
    • Take action to correct source document errors.
    • Transcribe data.
  • Create reports.
    • Utilize database to generate reports.
  • Assist with administrative needs of department.
    • Scan documents.
    • File documents.
    • Other duties as assigned.

Job Requirements

  • Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred
  • 0 to 2 years in data entry and computer experience preferred and
  • 0 to 2 years in medical terminology preferred

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Data Entry Representative

Cigna

The Data Entry Senior Representative (DESR) will deliver specific delegated data entry tasks assigned by a supervisor. In addition, will complete day-to-day data entry tasks without immediate supervision, but will have ready access to guidance from more experienced team members.

The DESR will be required to:

  • Complete data entry of 500 pages per hour and maintain records or source documents for data input Documents include member medical records and prospective forms
  • Maintain a minimum of 95% procedural accuracy of both input and output data by visual examination and ensure satisfactory condition of data input and output.
  • Provides for distribution of reports after preparation
  • Assigned tasks involve a degree of forward planning and anticipation of needs/issues.
  • Ability to resolve non-routine issues escalated from junior team members.

The DESR will:

  • Deliver straightforward administrative and/or other basic business services in Data Entry
  • Issues tend to be routine in nature
  • Good knowledge and understanding of Data Entry and business/operating processes and procedures
  • May handle complex assignments
  • May be responsible for instructing, directing, and checking the work of lower-level data entry operators
  • Works to clearly defined procedures under close supervision

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an hourly rate of 21 – 32 USD / hourly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna.

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Work From Home Data Entry Rep

What Customer Operations Support contributes to Cardinal Health

Responsible for answering emails/fax from customers to place orders or reorders of medical supplies. Agents will act as a liaison, problem-solving order issues, researching accounts and providing resolutions in a high-volume call center.

Schedule details:

Your new hire training will take place Monday-Friday, 8:30am-5pm EST, mandatory attendance is required. Once you have completed new hire training, you will take part in a shift bid to determine your schedule.

This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8am-9pm EST Mon-Fri and 9am-3pm EST Sat. Agents assigned a shift with a Saturday workday will receive a shift differential of $1/hr. Agents assigned a shift that ends at OR after 8pm, will receive a shift differential of $2/hr.

In addition, based on seasonal fluctuations in volume, there are times throughout the year where overtime is mandated.

Qualifications:

High school diploma required
2-4 years experience preferred
Prior computer experience using Microsoft Office systems required
Customer service experience preferred
Previous Fax experience preferred
Prior experience in data entry
Accountabilities in this Role:

The Customer Care Specialist is responsible for performing all tasks relative to translating the customer’s information, including, but not limited to, demographics, product information, and order information.

Process customer order(s)
Makes decisions on document interpretation
Enters accurate information into the system
Meets performance and service level goals outlined by the department
What is expected of you and others at this level:

Applies acquired job skills and company policies and procedures to complete standard tasks
Works on routine assignments that require basic problem resolution
Refers to policies and past practices for guidance
Receives general direction on standard work; receives detailed instruction on new assignments
Refers to policies and past practices for guidance
Receives general direction on standard work; receives detailed instruction on new assignments
Consults with supervisor or senior peers on complex and unusual problems
Anticipated salary range: $16.75/hr
Bonus eligible: No
Benefits: Health insurance, 401k Contributions, Paid Time Off, Vacation, STD/LTD

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