by twochickswithasidehustle | Feb 7, 2023 | Uncategorized
Start Date: ASAP
Work Arrangement: REMOTE – FULL TIME
Salary: $16/hr
Equipment: Provided by Company
Internet Connection: 50 MBPS Download (and up)
Schedule: TBD – Flexibility to work 8 hours within operational hours of 9:00 AM to 8:00 PM U.S. EST
SUMMARY:
CLIENT is a software solution that automates vision insurance billing (eligibility and claims) and facilitates instant rebates to help eye care providers manage their customers.
ESSENTIAL FUNCTIONS:
Monitor and quickly respond to tickets regarding insurance claims for eye care concerns
Follow a prescribed process and manage a high volume of transactions with accuracy and efficiency
Show empathy and go the extra mile to assist customers and prioritize their needs.
Collaborate with other team members to overcome challenges and deliver a memorable customer experience
Follow up on outstanding tickets/claims and follow through until completion.
Leave internal notes for follow up with the team
Teamwork and Leadership
Expresses ideas and suggestions in support of the team’s success
Solicits and readily accepts constructive feedback
Sees tasks through to completion and offers support as needed
Closely follow process workflows and support in the implementation of initiatives, and projects as directed by leadership.
Communication, Transparency, and Proactiveness
Able to communicate clearly and effectively with empathy
Expresses ideas and suggestions in support of the team’s success
Solicits and readily accepts constructive feedback
Sees tasks through to completion and offers support as needed
Eager to learn new systems and processes
Organizational Skills and Process-Oriented
Demonstrates close attention to detail and thorough review of one’s work with a focus on Quality
Understands the value of workflows, efficiency, and accuracy when processing repetitive operational tasks with high accountability
Problem Solving and Decision Making
Solutions-focused, viewing challenges as an opportunity to resolve problems and work through them
Exhausting available resources and materials to resolve issues but knows how to seek consultation from peers and seniors when needed
HARD REQUIREMENTS (non-negotiable):
Must have experience working at a tech company or a start-up
Excellent written and oral communication skills in English. Able to be the voice of the company while handling customers with empathy and professionalism.
At least 1 year of experience in a call center as a Customer Service Representative (managing claims, dealing with diverse demographic background)
An individual who has an innate curiosity, a can-do attitude, and shows initiative to continuously learn
Has a team player mindset with innovative ideas and strong attention to detail
Flexibility in working US hours between 9am-8pm US EST (including weekends)
PREFERRED REQUIREMENTS (negotiable):
Experience with CRM systems (Zendesk, Jira, Salesforce and HubSpot)
Background / understanding of non-profit organizations
APPLY HERE
by twochickswithasidehustle | Feb 7, 2023 | Uncategorized
Job Description:
Sharecare is the digital health company that helps people manage all their health in one place. The Sharecare platform provides each person – no matter where they are in their health journey – with a comprehensive and personalized health profile, where they can dynamically and easily connect to the information, evidence-based programs and health professionals they need to live their healthiest, happiest and most productive life. With award-winning and innovative frictionless technologies, scientifically validated clinical protocols and best-in-class coaching tools, Sharecare helps providers, employers and health plans effectively scale outcomes-based health and wellness solutions across their entire populations. We are always looking for people that value the opportunity to work hard, have fun on the job, and make a difference in the lives of others through their work every day!
Job Summary:
The nutrition freelance/contract factchecker will help ensure that nutrition information and advice across Sharecare products are accurate and up-to-date. The factchecker works directly with the Medical Review team and handles a variety of content types, including articles, slideshows, videos, and Q&As. This is a part-time, remote position. Hours are flexible, but a minimum of 5 hours per week is preferred. Hourly rate is dependent on experience.
Essential Functions:
Review copy and videos related to health, nutrition, fitness, and other topics. Verify that content is accurate and up-to-date.
Review sources and research citations, and provide alternatives, if necessary.
Suggest edits, as needed.
Qualifications:
Bachelor’s degree in nutrition or related field required; advanced degree in a scientific subject preferred
Registered dietician with current registration and license
Demonstrated background in nutrition
Strong understanding of evidence-based medicine principles and current clinical best practices
Proven experience with finding and interpreting medical literature
Proficiency with MS Office suite (especially Word and Excel) and other productivity tools
Prior experience reviewing and/or editing health and medical content is preferred
Please mention any skills or past experience with sensitivity reading if applicable
Additional Skills/Attributes:
Close attention to detail and ability to meet deadlines
Excellent writing skills
Understanding of consumer-facing, all-literacy health content
Ability to proofread and copy edit as needed
Ability to synthesize medical literature
APPLY HERE
by twochickswithasidehustle | Feb 7, 2023 | Uncategorized
Job description
Work Location: US, remote
Work Schedule: 10-20 hours per week
Engagement Model: Part-time, freelance, online, work-from-home
Project Duration: Continuous
Language(s) Needed: Idiomatic fluency in English
DataForce by TransPerfect is looking for remote freelance English Online Data Raters to join our team in the US.
Role Summary
As an Online Data Rater you would perform the following: review, evaluate and report on the accuracy of online search queries. This data will be used to develop and improve online search results.
You will not have a set schedule; we ask that you work 10-20 hours each week. You will be able to decide what works best for you, in some cases hours worked could vary each week, based on your availability.
In order to qualify for this role, you will need to carefully review the provided project guidelines. To ensure your understanding, you will then need to pass a test.
Job requirements
Role Requirements
Ability to read and comprehend English. Training materials are only provided in English
Ability to meet given targets
Ability to understand feedback and adjust accordingly
Must be legally eligible to work in the US
Must be 18 years of age or older
Idiomatic fluency in English
Must be located in the US
Must have lived in the US for the past 5 consecutive years
Reliable computer and internet connection
Reliable anti-virus software
DataForce by TransPerfect is part of the TransPerfect family of companies, the world’s largest provider of language and technology solutions for global business, with offices in more than 100 cities worldwide.
APPLY HERE
by twochickswithasidehustle | Feb 6, 2023 | Uncategorized
BairesDev
We are looking for a Sales Data Entry to join our Sales team. We are looking for proactive, dynamic people and team players, with great organizational capacity, accustomed to handle multiple tasks and with marked attention to details. It is an excellent opportunity for those professionals looking to develop in one of the fastest growing companies in the industry!
What You’ll Do:
– Upload Data of Landing Page & Website New Leads on Marketing Sheet.
– Perform extensive searches in the Web to find Lead’s & Company’s Contact Information.
– Execute periodic Data Updates for Leads lacking Updated Contact Information.
– Execute periodic Data Updates for Reports prompt daily & weekly by the ERP.
– Read Raw ServiceConnect Responses & Website Messages (On Demand).
– Initial ServiceConnect Response Read & Website Messages Categorization (On Demand).
Here’s what we are looking for:
– 3-5 years of relevant experience as Data Entry.
– Detail oriented and deadline driven.
– Ability to work autonomously and remotely.
– Methodic and able to follow processes.
– Excellent English skills (able to read and understand it).
– Self-starter, can explore, learn and work independently.
– Can manage concurrent tasks.
– Advanced English level.
How we do make your work (and your life) easier:
– 100% remote work.
– Hardware setup for you to work from home.
– Flexible hours – make your schedule.
– Paid parental leave, vacation & holidays.
– Diverse and multicultural work environment.
– An innovative environment with the structure and resources of a leading multinational.
– Excellent compensation well above the market average.
– Here you can grow at the speed of your learning curve.
APPLY HERE
by twochickswithasidehustle | Feb 6, 2023 | Uncategorized
Harley-Davidson
Harley-Davidson Financial Services (HDFS), a wholly-owned subsidiary of Harley-Davidson, Inc., offers a wide range of financial products and services to motorcycle enthusiasts and Harley-Davidson dealerships. Products available to consumers include financing on motorcycles, MotorClothes™, and parts and accessories; cycle insurance; and extended service plans for Harley-Davidson® motorcycles.
You’ll play a pivotal role in helping us create the company we want to be. And for our employees and H-D community it’s done through being fair, honest, positive and creative. This isn’t just any company. And yours isn’t just any career. It’s part of your story. Ride with us and make it legendary.
We maximize employee flexibility and well-being through a virtual mindset that supports our highly distributed, global workforce. We take an outcome-focused, people-centered approach to winning, including welcoming the best talent – wherever they may be.
This remote role is not tightly linked to a physical location and provides flexibility in where, when and how you accomplish your work.
Job Summary
Under minimal supervision the Collections Representative III is responsible for collection of delinquent accounts by phone or correspondence and handles the most complex customer cases that may require Collection Representative III to deviate from standard routines and procedures. The Collections Representative III is expected to be a leader either through individual contribution, mentorship with other associates or both.
Job Responsibilities
- Responsible for collecting on assigned delinquent accounts by telephone, or correspondence if necessary.
- Assigns accounts to agencies for repossession, skip tracing, or in-person collection activity when approved by appropriate authority level.
- Based on authority levels, possesses the ability to process and/or assign accounts to Adjustment Queue for payment re-allocations and fee/balance waivers if applicable.
- Carries the responsibility for resolving the most complex/difficult collection situations and responding to supervisor line calls.
- Serves as a mentor to other associates through development and supervisor capabilities and/or serves as a subject matter expert as an individual contributor.
- Must maintain knowledge of specialty collection queue strategy and uses effective time management to ensure customer service experience is satisfactory and meets expectations.
- Collaborates with Senior Consumer Collections Analysts and Collections Managers to make recommendations to enhance the Consumer Collections process to support Continuous Improvement.
- Ensure that all steps necessary are taken to protect the interest of HDFS by understanding and adhering to company collection and extension policies, the Fair Debt Collection Practices Act, and company confidentiality and privacy issues.
- Protection of information and compliance with the law are paramount. Protecting employee, customer and corporate information is everyone’s responsibility at Eaglemark Savings Bank. All employees must follow established safeguards, including policies regarding data protection, segregation of duties, and access to information based solely on business need. Further, it is the responsibility of all employees to maintain awareness and understanding of relevant laws, regulations, internal policies and procedures, and to comply with all of them.
Education Requirements
Degree Not Required
Education Specifications
N/A
Experience Requirements
Required
- Typically requires a minimum of 5 years of related experience.
- High School diploma.
- Adherence to high ethical standards of truthfulness, honesty and fairness.
- Detail-oriented and highly organized with exceptional written communication skills and the ability to verbally articulate and convey information tactfully and professionally.
- Proficient with computer systems and keyboarding/data entry skills with moderate speed and accuracy.
- Must possess critical thinking, analytical, and effective negotiation skills with the ability to handle a large volume of Collection accounts and inbound and outbound calls from customers or other associates.
- Flexible and open minded with an ability to work in a team environment and influence others to accept and adapt to change.
- Self-motivated, professional with strong organizational and problem-solving skills.
- Ability to work in a fast paced, time-sensitive environment.
Preferred
- Consumer Automotive Collection experience.
- College degree.
APPLY HERE
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