by twochickswithasidehustle | Feb 13, 2023 | Uncategorized
At LiveWorld, our social media agents provide social customer service, engagement for marketing purposes, adverse events management, and/or protection of brand image. A LiveWorld agent provides a great experience for a brand’s customers in their online venues. This position is an hourly, part-time, work-at-home position. Flexibility is needed to occasionally work evenings, nights, weekends, and/or holidays.
Primary responsibilities for the various agent positions may include, but are not limited to:
Review and take appropriate action on social media posts according to brand guidelines, to include rejecting or approving content, tracking, and escalating.
Triage and respond to customers’ questions selecting and personalizing previously prepared responses or in a social context.
Actively engaging with online users, stimulating, guiding, and participating in conversations. Authoring responses on the fly.
Research customer service answers, in some cases client CRM systems.
Identify and escalate trends, topics, sentiment, and emerging issues
Required skills and traits
Ability to connect with people, and communicate in courteous, conversational style, while making decisions according to guidelines
Ability to compose well-written messages, with use of good grammar and appropriate punctuation.
Strong keyboard skills
Ability to navigate between multiple systems or applications simultaneously
Demonstrated personal or professional success engaging in a social channel
Recommended education and experience
Minimum 18 years of age required 2-3 years’ experience in online moderation and engagement and/or online customer service desirable
Some experience in a call center environment helpful.
Work-at-home experience helpful.
Social media moderation and engagement experience preferred but not required
Healthcare background desirable but not required
Experience with social media tools such as those from LiveWorld, Salesforce, Sprinklr, Khoros, or similar tools desirable
College Degree or equivalent experience preferred
Environment and Technical Requirements
Dependable, high-speed Internet access
Dependable telephone access (landline preferred for training)
Ability to work in a quiet and secure home office atmosphere
Work must be performed on a desktop or laptop computer. Use of a tablet or mobile phone is not feasible for this position.
Language Fluency Requirements
All applicants must be fluent in English.
Some positions involve fluency in reading and writing in other languages
Language fluency testing and writing samples are a requirement for all hourly positions. English for all positions and specific languages for some positions
LiveWorld defines fluency as complete competency in reading, writing, and speaking at a native or near-native level.
We are currently recruiting US Residents with fluency in the following languages:
English
Danish
Dutch
Flemish
French
German
Italian
Norwegian
Portuguese
Spanish
Swedish
Join our LiveWorld team and enjoy
Work at home
Flexible scheduling
Dynamic environment in fast paced social industry
Opportunity to learn new skills and further develop existing skills
Opportunity to learn within healthcare and non-healthcare industries
APPLY HERE US RESIDENTS
APPLY HERE NON US RESIDENTS
by twochickswithasidehustle | Feb 13, 2023 | Uncategorized
If you are…
Passionate about helping students learn
A strong writer with excellent communication skills
Highly dependable
We’d love to meet you! Read on to learn more about this unique, 100% remote work opportunity. This is a great match for undergraduate and graduate students looking for flexible part-time work!
APPLY HERE
by twochickswithasidehustle | Feb 13, 2023 | Uncategorized
ExamWorks
Overview
Preference will be given to those who have experience with medical bills, ICD’s and CPT’s.
Joining ExamWorks as a Data Entry Associate may be the best decision you ever make.
We are seeking a medical billing-savvy professional who is keen to pick up on important details and looking to thrive in a fast-paced, growing environment.
This position is 100% remote. Candidate must be available to work 8:00am-5:00pm PST; Monday through Friday. Office equipment (office phone, screen, keyboard, mouse and virtual desktop) will be provided.
If you’re ready for a change, let’s hear from you!
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES TO PERFORM THIS JOB SUCCESSFULLY INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
- Gathers, organizes and prepares source documents for data entry into the appropriate system database.
- Reviews data for discrepancies, missing pages or information and resolves discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
- Enters both alphabetic and numeric data from source documents into the proper system database.
- Reviews data entered against the original source documents for accuracy and corrects any data entry errors or duplications.
- Follows data program security practices and procedures at all times.
- Routinely secures information by completing database backup daily.
- Performs other varies clerical duties such as sorting, filing, emailing and proofreading as required.
- Maintains confidentiality of all personal and financial information at all times and in accordance with HIPPA regulations.
- Perform other duties as assigned.
Qualifications
EDUCATION AND/OR EXPERIENCE
- High school diploma or equivalent required. A minimum of 6 months related experience; or equivalent combination of training and experience. Experience in a medical office preferred.
QUALIFICATIONS
- Must possess complete knowledge of general computer, fax, copier, scanner, and telephone.
- Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet.
- Must have a full understanding of HIPAA regulations and compliance.
- Must be a qualified typist with a minimum of 40 W.P.M.
- Ability to follow instructions and respond to managements’ directions accurately.
- Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met.
- Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.
- Must be able to work independently, prioritize work activities and use time efficiently.
- Must be able to maintain confidentiality.
- Must be able to demonstrate and promote a positive team -oriented environment.
- Must be able to stay focused and concentrate under normal or heavy distractions.
- Must be able to work well under pressure and or stressful conditions.
- Must possess the ability to manage change, delays, or unexpected events appropriately.
- Demonstrates reliability and abides by the company attendance policy.
- Must maintain a professional and clean appearance at all times consistent with company standards.
ExamWorks is a leading provider of innovative healthcare services including independent medical examinations, peer reviews, bill reviews, Medicare compliance, case management, record retrieval, document management and related services.
Our clients include property and casualty insurance carriers, law firms, third-party claim administrators and government agencies that use independent services to confirm the veracity of claims by sick or injured individuals under automotive, disability, liability and workers’ compensation insurance coverages.
ExamWorks offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k
APPLY HERE
by twochickswithasidehustle | Feb 13, 2023 | Uncategorized
TechChange – The Institute for Technology and Social Change
About the TechChange
TechChange provides online professional development in technology and social change through interactive workshops, courses and events. Our platform helps build communities around the world on topics like global health, human rights, economic empowerment, and more. We’re seeking an Account Associate to play a vital role in the smooth execution and functioning of ongoing and future education programs. We’re a small, dynamic, remote-first team, and are looking for a self-motivated team member that can come in and help take our services to the next level.
About the Account Associate role
The Account Associate position is an entry-level or Associate level role (depending on experience). They work collaboratively and proactively with education team members to support the development and launch of beautiful and engaging learning experiences on topics that matter in a variety of formats such as courses, workshops, and learning events. In this role, you will support the creation of powerful learning experiences to achieve partner success in alignment with TechChange pedagogical best practices.
Core Responsibilities include:
On a typical day, an Account Associate may work individually, or with a project team. A successful candidate will undertake the following duties and more as instructed by the Account Manager:
- Assist in the planning and implementation of projects
- Help to coordinate and manage project tasks and deliverables, as assigned
- Configure interactive learning experiences in the native TechChange platform, informed by project design and client’s needs
- Support live learning events (moderating breakout discussions, supporting learnings of participants/clients)
- Analyze data as required
- Recommend tools, activities, and design elements to improve students’ overall experience
- Liaise and coordinate deliverables with the creative team and resources
- Liaise with project stakeholders concerning project details and deliverables, as assigned
- Act as a reliable team contributor by collaborating with colleagues on solution development and serving as a resource to Education team colleagues
- Provide feedback into systems and processes that will improve role effectiveness contributing to inter-and-cross-team initiatives as needed
- Develop and maintain knowledge and understanding of TechChange business and offerings
- Perform other duties assigned by the Account Manager in an orderly and efficient manner
Skills & Qualifications:
- Entry-level or 1-2 years of workforce experience
- Highly organized and detail-oriented
- Familiarity with teaching, education, and/or instructional design preferred
- Ability to up-skill quickly in new and evolving technologies and SaaS software
- Excellent interpersonal skills for collaborating effectively with others
- A self-starter who can multitask, work well under pressure, and work efficiently to meet strict deadlines while maintaining quality
- Ability to maintain understanding of project purpose and objectives
- Poses an analytical and critical mindset for making the best decisions for successfully executing duties
- Competent public speaker and written/verbal communicator
- Highly coachable: takes feedback and appropriately applies at the next available opportunity (Growth Mindset)
- Technical skills not required, a plus:
- Virtual facilitation tools: Miro, Slido or Mentimeter, Zoom (or similar video conferencing tools)
- Project Management tools: Monday.com etc.
- Fluency in English required. Fluency in additional languages is highly valued
Compensation
This is a contract position, compensation will be based on experience. $25-30/hour.
Remote/Time Zone Considerations
Remote (distributed, work-from-home structure); flexible east coast hours while serving global clients
Application Deadline
Open until filled
TechChange is proud to be an Equal Opportunity Employer and is committed to building a diverse and inclusive workplace. We know that our differences make us better. TechChange does not discriminate based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, genetic information, or any other legally protected status.
APPLY HERE
by twochickswithasidehustle | Feb 13, 2023 | Uncategorized
Prosper Group
In short, The Prosper Group is a digital agency with purpose.
The Prosper Group is an award-winning full-service digital agency specializing in online media, strategy, and fundraising for Republican political candidates, conservative advocacy organizations, associations, and non-profits. We leverage engaging design, innovative technology, and continual optimization to deliver demonstrable results for our clients.
The Prosper Group’s best-in-industry work has been recognized for awards over 40 times by prestigious organizations such as the American Association of Political Consultants and Campaigns and Elections. We have worked in tandem with President Donald Trump, Vice President Mike Pence, Senator Ted Cruz, Governor Brian Kemp, Governor Chris Christie, Governor Scott Walker, the National Association of Manufacturers, Fox News, the Faith and Freedom Coalition, and many other candidates, associations and non-profits.
The Prosper Group’s company culture is highly collaborative. We work together to deliver a positive experience for fellow employees as well as clients. Our team members love working hard and finding new and creative ways to amaze our clients. We are always on and ready to deliver.
Job Description
Entry-level digital marketing position with ability to learn multiple disciplines.
The Prosper Group is seeking an energetic Account Coordinator to join a growing team of account professionals working to meet the needs of our clients. This position will be working directly to support the digital marketing campaigns of our clients, along with the setup and management of analytical data for our clients. Further, this role will be responsible for generating marketing reports.
Reporting to the Vice President of Client Services this is an entry level position and preference will be given to candidates able to work from Indianapolis, IN but working remotely is also available.
Responsibilities: Work with an Account Manager in a support role, providing service and support to Prosper Group clients.
- Content Development. Provide daily social media content as needed, assist Account Manager in ad development, image editing, and SMS/MMS content.
- Managing and Sending Emails. Assist Account Managers in client’s email marketing engagement, setting up and sending email campaigns.
- Compiling and Analyzing Data. Obtain data from website analytics, donation pages, email marketing, social networks, and other sources and compile into reports. Assist in analyzing this data in order to optimize effectiveness of our client’s online campaigns.
- Generating Reports. Provide regular reports to our clients regarding effectiveness of online activities, including but not limited to social media networks, email campaigns, SMS platform, and donation systems.
- General Office Administration. Perform daily tasks in the office including answering phones, drafting meeting notes, and scheduling meetings.
Qualifications
Requirements
- Strong desire to work in digital and email marketing in a political environment
- Four year college degree from an accredited institution or commensurate experience
- Excellent written and oral communication skills
- Team orientation
- Attention to detail
- Ability to prioritize tasks
- Strong knowledge of social media (Facebook, Twitter, YouTube) and Microsoft Office (Word, Excel, Power Point)
- Flexibility with time and schedule
Preferred
- Experience in Online Marketing
- Experience in Exact Target/Salesforce Marketing Cloud or other ESP
- Knowledge of Google Analytics
- Experience in a political campaign/organization as a volunteer, staffer, intern or other activity
Additional Information
This position can be remote. Preference is given to those in the Indianapolis, IN area.
Compensation will be commensurate with experience and qualifications. The Prosper Group offers a competitive benefits plan to its full-time employees, including health, dental and vision insurance, 401(k) with company match, employee assistance program, parental leave, professional development assistance, gym membership, and more. Non-disclosure and non-compete agreements may apply.
Please send the following:
- Cover letter (optional)
- Resume
- List of references
- Salary requirement
APPLY HERE
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