Account Coordinator

by | Feb 13, 2023 | Uncategorized

Blue Corona

Blue Corona is a technology-enabled digital marketing company that helps residential service businesses increase leads and sales. For each client, Blue Corona implements inbound internet marketing strategies such as pay-per-click (PPC) advertising, search engine optimization (SEO), website design and development, and marketing analytics services to measurably increase marketing performance.

As an Account Coordinator, you serve as a trusted resource for our valued clients. You are responsible for ensuring client satisfaction, delivering on client requests, and improving the overall client experience through prompt and helpful service. You will handle inbound client requests utilizing our internal ticketing system to deliver timely and thorough responses to our clients’ needs. You will work closely with our internal team of webmasters, designers, SEO specialists and PPC specialists to deliver outputs related to our clients’ websites and digital marketing campaigns. Your goal is to become a helpful, knowledgeable resource for our client base, driving more value and increased client satisfaction.

Responsibilities

  • Responding to inbound client requests via our internal ticketing system in a timely, thorough manner
  • Interacting with clients in a proactive manner to ensure our marketing strategy aligns with their business goals
  • Communicating client needs and goals to the internal team of strategists and specialists
  • Meeting with clients to review marketing campaign performance reports
  • Executing minor website updates in WordPress upon client request
  • Educating clients on the ins and outs of their marketing campaigns
  • Ensuring customer satisfaction and client retention
  • Communicating via phone/email with clients on a weekly basis
  • Staying up-to-date with the latest digital marketing trends and market shifts
  • Staying up-to-date with client industry trends and market shifts
  • Building strong relationships with both clients and the Blue Corona team

Ideal Candidate

  • Exemplary organizational, attention-to-detail, time-management, and follow-up skills
  • A strong work ethic and a “do whatever it takes to get the job done” attitude
  • A passion for helping businesses grow
  • Exceptional customer service and relationship-building skills
  • Ability to solve complex problems and resolve conflicts
  • A 4-year college degree (an advanced degree is desirable)
  • A desire to launch a career in digital marketing
  • Excellent written and oral communication skills
  • Proficiency in Microsoft Office applications (Word, PowerPoint, Excel)

Blue Corona Perks & Benefits

  • Flexible/remote working opportunities
  • Quarterly bonus plan
  • Generous paid time off policy
  • Health/vision/dental coverage
  • Health Savings Account with employer contribution
  • 401(K) with Company matching
  • Fitness stipend
  • Company celebrations and events
  • Company-branded swag

APPLY HERE

Billing Specialist

by | Feb 13, 2023 | Uncategorized

Sierra Interactive

About Us

Sierra Interactive is a leading real estate technology platform serving thousands of agents, teams, and brokers across the U.S. and Canada. In business for more than 15 years, we are financially stable, profitable, and high-growth. After launching our first SaaS product a few years ago, we’ve more than doubled our user base and continue to experience strong adoption rates.

We’re passionate about helping professionals translate the fast-paced business of real estate into a reliable and scalable platform for success. Our customers rely on us to help them keep up with a rapidly changing technology landscapeand that’s where you come in.

About You

We are seeking a full-time team member based in the U.S. to support our Realtor clients across the U.S. and Canada. As a Billing Specialist, you will provide billing and administrative support for our clients as they utilize our real estate websites and CRM platform. You should be exceptionally well-organized and goal-oriented with strong attention to detail.

Description/Job Function

As the newest member of our Billing team, you would be ready and excited to:

  • Learn our products and platform inside and out.
  • Treat our customers with respect, kindness, and enthusiasm as you answer 25+ customer emails and 10+ phone calls per day.
  • Investigate payment-related questions and follow up with clients about account and billing issues.
  • Reach out to customers about past-due payments and cancellation requests.
  • Become familiar with other facets of Sierra’s offerings, including the Google Ads advertising platform, MLS compliance, integrations, and more.
  • Create clear, informative, and engaging documentation for both our client-facing and internal knowledge bases, and keep this documentation current as our platform evolves.
  • Stay flexible to handle recurring projects and one-off tasks as the need arises.
  • Keep up to date with product developments as a part of a fast-paced and dynamic environment.

Here’s what your first 90 days on the job will look like:

  • Get up to speed on our products and processes. You’ll start handling some basic emails within the first couple of weeks, and we’ll be there to ensure your success. You’ll be answering phone calls to provide immediate client engagement, but you’ll most often need to obtain relevant information via research and interaction with more experienced team members before providing a resolution.
  • Focus on achieving a high level of independent research and movement within the products and services we utilize on a daily basis. Use this knowledge in developing strong and reliable written/verbal communication to fully construct meaningful responses and well-researched questions, on both the peer- and client-facing levels.
  • Keep up with miscellaneous weekly and monthly recurring tasks related to outstanding billing invoices.
  • Begin to dive deeper into more difficult billing queries.
  • As you become comfortable as a Billing Specialist, you’ll find you’re replying to emails at a steady rate, regularly answering phone calls, and easily assisting clients with all aspects of their billing needs.

Requirements

You’re ready to contribute to the work and culture of a growing tech company, in that:

  • You’re a hard worker with a proven track record of getting things done carefully and efficiently. You’re patient and pay attention to the details.
  • Working with people makes you happy. You’re a clear communicator and can artfully break down, explain, and solve complex issues.
  • You take pride in your ability to defuse tense situations with humor and grace. The prospect of working through an issue with an agitated customer doesn’t scare you.
  • You have above-average computer skills and are able to quickly learn, adapt to, and switch between multiple programs as the job requires.
  • Your writing skills are top-notch. You have an engaging, conversational style and a solid grasp of grammar.
  • You’re organized and able to juggle multiple priorities at one time. You have the ability to switch gears quickly and re-adjust your focus as needed.
  • You can work between the hours of 9am6pm Eastern.

As a bonus (though not required):

  • You have 13 years of experience working in billing, account maintenance, and/or customer support.
  • You have experience providing support in a SaaS environment.
  • You’ve worked in HubSpot or a similar web-based help desk software.
  • You have proficiency in data analyst skills and enjoy identifying and collecting information to categorize in meaningful reports.
  • You have some experience in the real estate industry.

Benefits

  • Paid holidays and paid time off.
  • Company-sponsored group health/vision/dental insurance.
  • 401k retirement employer matching contributions (up to 4% matching).

Something else that’s important to you? Talk to us. We’re flexible and committed to providing a healthy work environment where great people can thrive.

Everything still sound great? Apply below.

APPLY HERE

Audit Coordinator

by | Feb 9, 2023 | Uncategorized

HealthMark Group

COMPANY:

HealthMark Group is a leading provider of health IT solutions for healthcare providers across the country. By leveraging technology to reimagine the business of healthcare, HealthMark transforms administrative processes into seamless digital solutions. From patient intake technology supported by OTech, to HealthMark’s proprietary MedRelease platform for Release of Information, the company is pioneering an efficient, compliant, and patient-centric approach to support the entire spectrum of the patient information journey. HealthMark Group was founded in 2006 with corporate headquarters in Dallas, TX and has been named to both the Dallas 100 and the Inc. 5000 for multiple years in a row as one of the fastest growing companies in the region and in the country.

JOB DESCRIPTION:

Location: Remote

HealthMark Group is growing and looking for bright, energetic and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company.

Our Audit Coordinator role involves entering data from various sources into the company computer system for processing and management. A candidate working in data entry will need to efficiently manage a large amount of information that is often sensitive or confidential.

Type of Role: FULL-TIME

Entry level job duties include but not limited to:

  • Preparing and sorting documents for data entry.
  • Manipulating and deduplicating excel lists.
  • Identifying client and patient matches within our computer system.
  • Entering data into database software and checking to ensure the accuracy of the data that has been inputted.
  • Resolving discrepancies in information and obtaining further information for incomplete documents.
  • Reports directly to Quality Control/Data Entry Manager Team Lead and ROI Manager
  • Completes Data Entry of all requests
  • Records any relevant notes on specific requests for further/proper handling throughout the request life cycle
  • Identify and accurately classify each request
  • Uphold HealthMark Group’s values by following our C.R.A.F.T.
  • Work quickly to meet the high-volume demand
  • Must dedicate at least 20 hours per week

Requirements:

  • Computer literacy and familiarity with various computer programs such as MS Office (formal computer training may be advantageous in progressing in this career)
  • Attention to detail
  • Knowledge of grammar and punctuation
  • Ability to work to time constraints

When applying, it would be greatly appreciated if you would complete the assessment screening process. This helps us to set candidates apart and make more informed decisions.

Pay- 15-16.00 per hour

APPLY HERE

Senior Payroll Specialist

by | Feb 9, 2023 | Uncategorized

TridentCare

ROLE:

The Senior Payroll Specialist acts as the lead payroll personnel representative accountable for the administration of the payroll functions, accurate and timely processing of employee payroll and payroll processing procedures as established by the company.

This is a remote position.

TASKS AND RESPONSIBILITIES:

  • Process Manual checks are needed for missing hours, terminations and bonus.
  • Act as primary payroll tax specialist, addressing all inquiries relating to Employer Identification Numbers for payroll tax purposes
  • Coordinate and ensure payroll data has been entered for a biweekly payroll and provide back up for bi-weekly payroll.
  • Audit incoming data provided from both internal and external sources
  • Process manual checks as needed
  • Provide back -up payroll support to Payroll Manager.
  • Manage workflow to ensure all payroll transactions are accurate and timely
  • Handle year-end payroll processing and W2 corrections
  • Coordinate and process all year end information, including W2s.
  • Create and provide various wage related reports upon request.
  • Identify and communicate payroll issues to management.
  • Ensure accurate payroll reporting to various departments, agencies and Accounting
  • Review wages computed and corrects errors to ensure accuracy of payroll.
  • Verify updates to employee records for benefit deductions, increases, status changes etc.
  • Perform Employee Transfers from one state to another.
  • Maintain and audit company accrual policy and Vacation, Sick, Floating and Company Holiday pay practices including Sick Leave.
  • Sort and distribute paystubs to off-site locations when necessary.
  • Encourage and implement continuous improvement measures within Payroll.
  • Manage regular preparation of relevant management reports, including weekly, monthly, quarterly and year-end reports (gross payroll, hours worked, vacation accrual, tax deductions, benefit deductions, etc.).
  • Ability to work effectively with senior-level staff
  • Assist with management and tracking all company garnishments
  • Ability to run and create ad-hoc reports as needed
  • Various other special projects

PREFERRED QUALIFICATIONS:

  • Excellent customer service skills
  • Must be able to demonstrate basic payroll auditing skills
  • General knowledge of state and federal wage and hour laws
  • Advanced knowledge of US Payroll laws, rules and regulations, audit and internal control guidelines
  • Basic knowledge of Power Point
  • Excellent organizational skills and detail oriented
  • Must demonstrate initiative and ability to anticipate and problem solve.
  • Handle highly confidential information and relate well with all levels of the organization
  • Ability to complete assignments in an accurate and timely manner
  • Advanced verbal and written communication skills
  • Interpersonal skills with the ability to interact professionally with all levels of the organization as well as customers and vendors
  • Effective multitasking skills in a high-volume fast paced, team-oriented environment
  • General HRIS System knowledge

SKILLS|EXPERIENCE:

Basic/Minimum Qualifications:

  • High School Diploma or GED
  • Minimum of 3-5 years payroll experience
  • Knowledge of UKG payroll system and time and attendance (Dimensions).
  • Knowledge of BI reporting with UKG
  • Multi-State payroll experience
  • Advanced computer skills and experience using Microsoft Word, Excel and Outlook

Preferred Qualifications:

  • Excellent customer service skills
  • Must be able to demonstrate basic payroll auditing skills
  • General knowledge of state and federal wage and hour laws
  • Advanced knowledge of US Payroll laws, rules and regulations, audit and internal control guidelines
  • Basic knowledge of Power Point
  • Excellent organizational skills and detail oriented
  • Must demonstrate initiative and ability to anticipate and problem solve.
  • Handle highly confidential information and relate well with all levels of the organization
  • Ability to complete assignments in an accurate and timely manner
  • Advanced verbal and written communication skills
  • Interpersonal skills with the ability to interact professionally with all levels of the organization as well as customers and vendors
  • Effective multitasking skills in a high-volume fast paced, team-oriented environment
  • General HRIS System knowledge

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

APPLY HERE

Teacher Assistant

by | Feb 9, 2023 | Uncategorized

Pearson Virtual Schools

Position Summary

Working from home, the Teacher Assistant will be part of a team of educators providing instructional support to Connections Academy schools and District Programs. Teaching certification is not required to be a Teacher Assistant.

Primary Responsibilities

  • Data Entry including course reductions;
  • Clerical work setting up Message Boards and Landing Pages;
  • Sending out reminder messaging to students and families;
  • Taking attendance;
  • Updating educational recordings to match requirements; and
  • Other duties as assigned.

Pearson Virtual Schools is focused on providing a flexible work environment for its employees, including the ability to work from home on a regular basis in most positions. We believe that flexibility in work/life balance is a critical part of our culture and employee satisfaction, and we are proud to provide to our employees the ability to work from anywhere, anytime. In exchange, we require that employees have the appropriate means to work remotely, including adherence to our work at home policies regarding home office setup, including but not limited to privacy of records, technology standards, equipment standards and expectations.

The following equipment will need to be provided by you, as the employee, when working from home:

  • Laptop
  • Headset

Requirements

  • High School Diploma or GED
  • Technologically proficient (especially with Google Apps for Education, learning management platforms, HTML, and web conferencing software)
  • Strong administrative skills
  • Ability to use discretion and maintain all confidentiality
  • Ability to work up to 20 hours a week
  • 1+ years of experience preferred

Capabilities

  • Customer Centric Acts with a strong customer mindset (both internal and external) and is a visible advocate for the customer. Builds strong relationships with customers and uses those to improve their experience and outcomes.
  • Communications – A great communicator who engages teams and stakeholders with thoughtful delivery and messages that resonate.
  • Works well in a matrix – Models collaboration, solves problems with peers, builds trust and support.
  • Takes personal responsibility Can be relied on to complete tasks timely and well, demonstrates ownership regardless of the outcome, proactive in exploring and exploiting new opportunities.

Behaviors

  • High level of integrity and transparency
  • High degree of flexibility
  • Positive attitude
  • Evidence of a strong work ethic
  • Demonstrated team player

APPLY HERE