Deal Entry Specialist

Warner Music Group

Job Description:

At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we know that each talent makes our collective bolder and brighter. We are guided by four core principles that underpin everything we do across all our diverse businesses:

  • Music is Everything: Music is our passion, and we can never get enough. Tastes, trends, and tech will change, but great artists and songwriters will always be our driving force.
  • Global Growth, Local Expertise: Music is a global language. Through communication and collaboration, our success can come from anywhere and translate everywhere.
  • Innovation and Insight: Pushing the boundaries requires the best information and the boldest imagination. We use both to create the future.
  • Empowered by People: Like the artists we serve and the music they make, our differences make us stronger. This is a place where every talent can belong and build a career.

We remain committed to Diversity, Equity, and Inclusion. We know it fosters a culture where you can truly belong, contribute, and grow. We encourage applications from people of any age, gender identity, sexual orientation, race, religion, ethnicity, disability, veteran status, and any other characteristic or identity.

Consider a career at WMG and get the best of both worlds an innovative global music company that retains the creative spirit of a nimble independent.

A little bit about our team:

Warner Music Group’s Global Data Operations (GDO) oversees the collection, processing, visualization and strategy for data throughout the company. GDO’s scope includes product metadata, digital and physical revenue recognition, consumer, legal and rights data, as well as other key information sources that are critical to the effective operation of the organization.

Establishing proper governance, procedures, and systems to handle the exponentially increasing volumes and sources of this data are the most significant technical and operational challenges faced by the music industry in the coming decade.

By bringing together a diverse team of individuals with decades of experience in various aspects of the technology and media industries, GDO is uniquely positioned to address these challenges and empower WMG with the business knowledge it needs to support a highly strategic enterprise model.

Your role:

The Deal Entry Specialist will play a critical role in ensuring the accuracy of our data for our labels’ recording, merchandise, distribution and licensing agreements upon which all of our departments rely. You’ll work directly with Business Affairs and the GDO to clarify key terms and help answer questions from all levels around the company.

Here you’ll get to:

  • Key all pertinent the data in the new rights administration database which will flow into several downstream systems.
  • Interface directly with the attorneys to obtain clarification of contract language and business practices.
  • Submit deals to Business and Legal Affairs for review which includes making any necessary changes and resubmitting for approval.
  • You will bring a sense of urgency and excitement to the role.

About you:

  • 1-3 years’ experience in legal and/or contract administration
  • Rights management or recording agreement experience.
  • Music industry experience.
  • Firsthand experience interpreting and summarizing various types of entertainment contracts including recording, license agreements, fan club, merchandise and 360 deals.
  • Demonstrate multitasking abilities without getting easily ruffled when priorities shift.
  • Strong interpersonal skills and entertainment industry knowledge.

We’d love it if you also had:

  • A passion for the intersection of music, business law, and technology.
  • Familiar with the recorded music and music publishing industries as well as related legal issues.

Job Posting Range

  • $25.00 to $35.00 Hourly

Job Posting Ranges are included for all New York and California job postings and 100% remote roles where talent can be located in NYC and CA. The actual base pay is dependent upon many factors, such as work experience and business needs. The pay range is subject to change at any time dependent on a variety of internal and external factors.

APPLY HERE

Enrollment Specialist

Sparks Group

Job Description:

Our client, a leading provider of cloud-based solutions to address financial process automation, is seeking an Enrollment Specialist supporting Accounts Receivable services. If you are seeking a remote opportunity, have experience in customer service and are seeking a great opportunity to grow within an organization, please apply today! Experience in Accounts Payable/Accounts Receivable and fluency in French are a big plus for this role, so please make sure to highlight them on your resume!

This position is available for remote work from the following states: DC, MD, VA, NC, FL, MA, OH, TN, OK, TX, MO

Duties and Responsibilities:

· Manage the enrollment process for potential new buyers and sellers
· Review contracts and enrollment forms for accuracy
· Enter buyer and seller enrollment information via a user interface or portal
· Conclude the enrollment process by ensuring system entry accurately represents the application information
· Provide formal and informal program training to end users
· Update the accounting team on new setup details
· Resolve setup issues in a timely manner
· Track all enrollment activity on a daily basis
· Provide input on better ways to handle enrollment process wherever necessary
· Track purchase volume for new customers (buyers) and dealers (sellers):

  • Contact customers if there are no purchases within 30 days
  • Contact customers after initial discrepancy and/or invoice
  • Reach out to inquire about their initial experiences and gather feedback at specific points during the first 12 months
  • Continue to be the primary contact for new customers and dealers for all issues or change requests for 12 months after enrollment
  • Review reporting on all customer activity to identify slowing purchase trends and work with CSM on customer retention efforts

Report enrollment and customer volume details to Customer Success Managers and participate in planning meetings to determine next steps
Participate in staff meetings and training

Required Qualifications:

· Associates degree or the equivalent combination of training, education and experience

· 2+ years of administrative/clerical and customer service experience

· Data entry experience and ability to type 80 WPM

· Proficient PC skills including an intermediate to advance level in Excel, Word, and Outlook

· Ability to effectively communicate with all organizational levels, both orally and in writing

  • Solid team player with a positive attitude and a record of consistently meeting commitments and assigned tasks with attention to detail
  • Strong collaboration skills and the ability to work effectively with cross functional teams and subject matter experts to take ideas from concept through implementation

· Self-starter, motivated and takes initiative; strong interpersonal and problem-solving skills; able to work collaboratively with all levels of staff to resolve problems to maximize performance, creativity, problem solving and achieve results.

· Resourceful, diplomatic and professional; deliver outstanding customer service while managing relationships; a can-do attitude and work style that supports teamwork, collaboration and positive relationships. Knowledge of purchasing and invoicing concepts and processes.

Desired Qualifications

· DocuSign or similar electronic digital transaction and signature technology knowledge

· Bi-Lingual – English and French

Qualified candidates should apply below AND call Sparks Group for additional details. Please note, resume must include a valid email address in order to be considered. We look forward to discussing your background, your current job search, and your potential career path with Sparks Group!

Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protected veteran status.

APPLY HERE

Payroll Associate

KnowBe4

About KnowBe4

KnowBe4, the provider of the world’s largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a “Great Place To Work” in 8 countries, plus we’ve earned numerous other prestigious awards, including Glassdoor’s Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to private parties at theme parks, there is always something exciting happening at KnowBe4.

Remote positions open to the US only.

The Payroll Associate is responsible for ensuring that employees are accurately paid their salaries (regular and variable) in a timely manner.

Responsibilities:

  • Correctly compile and summarize payroll information for our subsidiaries
  • Enter payroll data for processing
  • Correctly disburse funds related to cash bonuses and reconcile accurately on a monthly basis
  • Liaise with People Ops Directors in all regions to ensure all information is accurate and complete
  • Respond to questions from employees regarding payroll and compensation matters
  • Support the Payroll Manager on relevant research projects as requested
  • Participate in other projects as required, including system implementation and automation
  • The systems used in the payroll workflow are Workday and Cloudpay, training will be provided as necessary.

Requirements:

  • Associates or bachelor’s degree preferred
  • Minimum 2 years payroll experience preferred (or combination payroll and HR)
  • Experience with Gmail and Google Docs
  • Experience with MS Office (Word and Excel, including pivot tables)
  • Experience with web browsers (Chrome, Internet Explorer, etc.)
  • Strong verbal and written communications
  • Excellent time management and organization skills
  • Superior Excel skills
  • Ability to work in a team on projects and independently
  • Strong math and numeracy skills
  • Customer service and etiquette skills
  • Discretion involving personnel and legal matters
  • Attention to detail
  • Ability to work in a fast-paced environment, and adapt to change
  • Knowledge of compliance standards

The base pay for this position ranges from $50,000 – $60,000, which will vary depending on how well an applicant’s skills and experience align with the job description listed above.

Our Fantastic Benefits

We offer company-wide monthly bonuses, employee referral bonuses, an employee stock purchase program, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code – all in a modern, high-tech, and fun work environment.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law.

APPLY HERE

Registration Manager

BCD Travel

About the role:

The Registration Manager is responsible for supporting the clients, Bank of America partners and the Operations Team with the execution of successful meetings and events, whether they be face to face, hybrid, or virtual, while maintaining a high level of customer service. This position will be responsible for providing guidance to clients on registration needs, website configurations, virtual meeting management integrating with different meeting platforms, integration with hotel/air travel and overall attendee management. The Registration Manager is also responsible for managing RSVP data, hotel requests via a rooming list, data integrity, and other duties associated with attendee communication and management. Quality check of all reporting and data within the meetings technology is also the responsibility of the Registration Manager.

If you are super detail oriented, customer service focused and a team player, read on!

As a Registration Manager you will:

* Setup initial registration call with client to discuss the registration process including costs, air process, registration software capabilities, virtual platforms, print products, reporting and other registration steps.
* Ensure Cvent online registration templates are built and updated to meet the specific needs of each event, are clear, concise and easy to navigate. Oversee all aspects of the website design, keeping close eye on details and client led changes to the site. Included in this process are also invitation and confirmation design and management.
* Field questions from attendees and update their registration profile with any changes. Monitor all registrations. You know each event is a personal experience, and you make it easy for your clients.
* Identify travel parameters, perform QC processes on arranged air travel and serve as a liaison between air team and client for approvals on any flights outside meeting parameters.

* Manage all aspects of the hotel room block, including but not limited to attrition, additional rooms, and room list accuracy. Communicate rooming details directly to hotel and review associated hotel addendum with program manager. Cross check rooming lists and air manifests.
* Assist with planning offsite events, creating and sending clear communications, print materials and more.
* Report final quality control of all event reports for assigned programs to ensure accuracy and completeness.
* Ensure everyone, from client to attendee to staff person has a positive and memorable experience from invitation stage, through onsite, and departure. We aim to please!

You’re good at:

* Organization. Managing multiple priorities at once and being adaptable. You have exceptional problem-solving skills, and are calm under pressure.
* Teamwork. It takes a village.
* Cvent, Excel and Microsoft Office Suite.
* Providing superior customer service. You understand that it is a person that is attending your event and go above and beyond to ensure they have the best experience possible.
* Ideal candidate has 1-3 years job-related experience required (i.e. event registration, administrative, hotel rooming block etc.)
* General hotel experience preferred

You might also have:
* A college degree from a 4- year institution.

You should know:

* This role is virtual
* Our standard working hours are 8:30 AM -5:30 PM with an hour break.
* Covid vaccination might be required for this role.

APPLY HERE

Meeting Coordinator Groups

BCD Travel

The Meeting Coordinator Groups is responsible for supporting the client and the Operations Team with the execution of successful meetings and events while maintaining a high level of customer service. You will be responsible for providing guidance to clients on our services and qualifying all meeting requests. The Meeting Coordinator is also responsible for closing and reconciling files, preparing final bills, and managing the commission process.

As a Meeting Coordinator Groups, you will

  • Answer inquiries in the meeting support mailbox as well as the program support line
  • Provide guidance & support on the meeting software & reporting
  • Be responsible for Quality Control of meeting data
  • Make recommendations for process improvements
  • Reconcile all files and prepare final bills within the required timeframe

About you

  • Prior industry and customer service experience
  • 5 years experience as a Meetings Group Coordinator
  • Ability to initiate new ideas
  • Proficient in Microsoft Office
  • Strong organizational skills
  • Knowledge in GDS Sabre is an asset

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.

You’ll be offered

  • Flexible working hours and work-from-home or remote opportunities
  • Opportunities to grow your skillset and career
  • Generous vacation days so you can rest and recharge
  • A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
  • Travel industry professional perks and discounts
  • An inclusive work environment where diversity is celebrated

APPLY HERE