by twochickswithasidehustle | Mar 6, 2023 | Uncategorized
Overview
The CMS Content Operations Administrator is a member of the Concept Development Team (under the Clinical Content and Enablement Team) that is responsible for supporting CMS Concept Development operations.
This individual will ensure that all CMS Operations processes are adhered to, individual metrics are met or exceeded, and documentation is created and maintained with high attention to quality and detail.
The individual in this role will have the specific responsibilities for the administrative tasks associated with CMS New Issue development and maintenance.
This position is scheduled to work Monday-Friday daytime schedule.
Responsibilities
Administrative tasks
Document all correspondence between Cotiviti and CMS pertaining to New Issues (NI).
Collate NI-related information for inclusion in the Monthly Business Report.
Maintain NI information on Cotiviti’s RAC website.
Maintain NI information in various applications.
Manage Quality Assurance (Q6 QA) process for all NIs.
Enter NI information into the Q6 portal.
Enter tickets for Research completion.
Assign work to Concept Development Analysts.
Monitor NI limits, complete limit request forms, and track limits granted.
Participate in the monthly Accuracy Study process.
Participate in maintenance of documents containing templated language used in audit results letters.
Other Tasks
Work in several tools and applications.
Monitor emails.
Maintenance and monitoring of several trackers.
Serve as point of contact for other CCV stakeholders.
Reporting for team and other CCV stakeholders.
Provide administrative support for the Concept Development team.
Other duties as assigned.
Qualifications
Consistent and effective critical thinking skills required.
Strict attention to detail in actions and documentation.
Strong organizational skills (including a commitment to thorough documentation of results).
Strong written and verbal communication skills in person, as well as with remote and international resources.
Professional demeanor with the ability to use appropriate language, tone, style, and structure in oral and written communications with all internal/external stakeholders.
Active listening skills.
Highly skilled at handling multiple tasks simultaneously, prioritizing, and meeting deadlines.
Must be flexible and willing to adapt to an ever-changing environment (this role may have changing priorities throughout the day).
Ability to properly handle confidential information and maintain strict confidentiality in all communications involving sensitive information and algorithms.
Must be driven and a self-starter.
Ability to work well independently and in a team environment.
Ability to work within a matrix organization.
Exhibits behaviors consistent with Cotiviti Values.
Minimum Qualifications:
High School Diploma or equivalent required; Associate’s or Bachelor’s Degree preferred
Healthcare Systems and Operations experience preferred
Healthcare claims data experience preferred.
Works with a sense of urgency; ability to switch gears and change focus
Must possess intermediate skills with MS Excel and be proficient with Microsoft Office Suite (Word, Outlook, Visio, PowerPoint)
Excellent written and verbal communication skills.
Job Demands
This is a work at home position. Access to high-speed internet is required (all other equipment will be provided).
Must be able to sit and use a computer keyboard for extended periods of time
Must have flexibility and willingness to participate in the work processes of an international organization, including conference calls scheduled to accommodate global time zones.
After hours and/or weekend work required where necessary for major deliverables/deadlines (not typical)
Required hours Monday – Friday… daytime schedule
APPLY HERE
by twochickswithasidehustle | Mar 6, 2023 | Uncategorized
About our company
M.M.LaFleur is a fast-growing professional women’s wear company based in New York City. We aim to be the go-to wardrobe solution for women of purpose and to take the work out of dressing for work. We celebrate professional women through our thoughtfully-designed clothing and highly personalized service model.
Who are we?
We’re a group of entrepreneurs who are passionate about reimagining the way women shop and dress for work. We have a validated market and die-hard fans, a quickly growing revenue stream, and a smart and energetic team. We take our work (but never ourselves) very seriously. We are perfectionists who sometimes spill on our clothes. We are incredibly proud of the team and culture we’ve built, and are intensely focused on maintaining and evolving this special thing we’ve got going on.
About this role:
As a Virtual Appointment stylist, your main responsibility will be to drive sales through our virtual channel, facilitating virtual appointments and sending outreach using our clienteling platform. To be successful in this role, you will connect with clients, working to build up your own book of business and ensuring each customer you interact with walks away with an amazing experience. This position is a temporary, 3-month position to start.
Key Responsibilities:
This role is responsible for driving sales and generating revenue through M.M.’s virtual appointment channel. To do this, Virtual Appointment Stylists optimize the virtual appointment experience and utilize clienteling strategies. Key responsibilities will include, but are not limited to:
Work one-on-one with customers to drive revenue and create a white glove level of service:
Facilitate virtual appointments with individual customers, delivering a white glove level of service during every experience
Hit weekly virtual appointment targets
Maintain virtual appointment channel KPIs
Understand the needs of customers to provide the best possible service
Meet the customer where she is and direct her to the appropriate shopping path [appointment, invoice, lookbook, etc.]
Clientele all customers by developing a strong post-appointment experience
Drive appointment volume by pathing customers to their next appointment or clienteling to encourage bookings
Actively participate in styling workshops (virtually and in-person), establishing yourself as a styling expert
Help develop M.M.’s virtual channel by sharing feedback on the overall experience and recommending updates to the process/offering
Lead virtual events/workshops and develop content for these styling/new collection events
Build a book of business and clientele customers to keep them shopping with you as a stylist and us as a brand:
Differentiate M.M.’s level of service from other clothing companies through compassion & empathy
Utilize our clienteling platform to better understand your customers and their needs to drive revenue
Have a holistic view of all messages going out between weekly marketing meetings and proactive outreach to ensure customers don’t receive duplicate messages
Strategically segment customers to send targeted messages
Proactively reach out to lapsed clients (as determined by retention marketing) in order to drive otherwise-lost revenue and/or increase order frequency
Through outreach initiatives, drive customer appointment bookings or indirect sales
Clientele our top customers by creating a strong profile of each customer
Drive invoicing, lookbook and indirect weekly sales
Skills:
Prior sales and service-oriented experience
Experience building and managing a book of business
Ability to prioritize and operate around sales targets
You have excellent written and verbal communication skills. You are comfortable interacting with customers via email, over the phone, and during in-person styling sessions
You enjoy styling our customers and discovering new ways to make her life easier: 10-day trip and one small carry-on? No problem – you can create a packing list in no time
You are a problem solver. You aren’t afraid to take initiative and propose solutions
You’re a self-starter and comfortable with ambiguity. You can structure your day around high-priority tasks on your own
You can connect, feel empathy for, and interact easily with those around you
You are detail-oriented, accurate, and thorough, anticipating the needs of others (including customers and colleagues)
You are a quick learner and flexible; you understand that no two days are the same on a fast-growing team
You have a positive, can-do attitude! (Nothing is above or below you)
APPLY HERE
by twochickswithasidehustle | Mar 6, 2023 | Uncategorized
Company Description
Privia Health™ is a national physician platform transforming the healthcare delivery experience. We provide tailored solutions for physicians and providers, creating value and securing their future. Through high-performance physician groups, accountable care organizations, and population health management programs, Privia works in partnership with health plans, health systems, and employers to better align reimbursements to quality and outcomes.
Job Description
The Coding Audit Specialist will be accountable for executing the quality assurance program related to CODER+ services provided by Privia Health. The Coding Auditor will serve as an integral member of the CODER+ program team, responsible for partnering with vendor partners and internal coders to ensure high quality coding is being performed and that proper feedback is being given. This position will spend the majority of the time auditing coders, educating coders, and working on various projects that involve coding and education. The ideal candidate will draw on existing expertise in primary care and specialty medical coding, billing and compliance with government and commercial payers and act as a coding resource within the team. The Coding Audit Specialist will perform Evaluation and Management coding, procedure, ICD-10 and HCPC quality reviews as well as other projects related to physician coding compliance. The ideal candidate is a self-starter, comfortable with managing multiple priorities, and a creative problem solver. The ideal candidate demonstrates a thorough understanding of complex coding and reimbursement as they relate to physician practices and clinic settings.
Primary Job Duties:
Apply appropriate coding classification standards and guidelines to medical record documentation for accurate coding
Perform quality assessments of records, including verification of medical record documentation (electronic and handwritten)
Perform quality assessments of coders completed work to validate standards are met
Research and answer coding and coding workflow related questions for providers and clinic staff.
Educate coders and other staff on appropriate coding guidelines
Assist in development and ongoing maintenance of processes and procedures for each assigned client
Coordinate with internal Privia teams including CODER+, Compliance, and Risk Adjustment to answer questions.
Collaborate with vendor partners and internal team
Manage all escalations through resolution.
Follow coding guidelines and legal requirements to ensure compliance with federal and state regulatory bodies.
Colorado, New York, New Jersey, California and Washington Residents Only: The salary range for this role is $65,000.00-$84,000.00 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on relevant factors such as experience, education, and geographic location.
Qualifications
5+ years of provider medical coding experience across medical and surgical specialties
3+ years experience in coding audit or quality review work
AAPC Certified Professional Coder (CPC) certification required
AAPC Certified Professional Medical Auditor (CPMA) certification required
Experience working in a physician practice setting strongly preferred
Ability to work effectively with physicians, advanced practice providers (APP), practice staff, health plan/other external parties and Privia multidisciplinary team
Extensive knowledge of official coding conventions and rules established by the American Medical Association (AMA), and the Center for Medicare and Medicaid Services (CMS) for assignment of diagnostic and procedural codes.
Must comply with HIPAA rules and regulations
Interpersonal Skills and Attributes:
Passion for efficiency and a drive to reduce redundancy and waste
Ability to work in a fast-paced environment with all levels of management
Able to work through periods of ambiguity
Strategic and tactical; able to help scale operations for growth
Clear and concise oral and written communication
Knack for prioritizing efficiently and multi-tasking
Self-directed with the ability to take initiative
Competent in maintaining confidential information
Enthusiastic with the ability to thrive in an atmosphere of constant change
Strong team player with ability to manage up members of team to encourage partnership and cooperation with clinic staff.
Additional Information
All your information will be kept confidential according to EEO guidelines.
APPLY HERE
by twochickswithasidehustle | Mar 6, 2023 | Uncategorized
Job Description
Description
We’re powering a cleaner, brighter future.
Exelon is leading the energy transformation, and we’re calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.
We’re powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies — Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).
In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.
Are you in?
PRIMARY PURPOSE OF POSITION
This job is responsible for executing a clearly defined social media strategy in line with corporate communications, marketing and customer support initiatives. This position is responsible for evaluating, planning, organizing, managing, and contributing to all social media channels in an effort to achieve corporate objectives while ensuring a consistent message and strengthening the company’s position in the online community. This position also performs day-to-day activities including content updates and site maintenance for all company-related internet and intranet sites consistent with the centralized management of all electronic communications and standards. This position uses content management, portal software and Adobe Creative Suite to manage and deploy the sites it operates. This job independently works with clients to enhance internal and external communications to meet business goals and improve company’s image and profitability. Position may be required to work extended hours for coverage during storms or other energy delivery emergencies.
PRIMARY DUTIES AND ACCOUNTABILITIES
Manage and execute all aspects of Social Media and Website development and maintenance, including: Develops and edits content for the social media landscape. Provides ongoing guidance to partner organizations (customer service, human resources, etc.) on how to use social media in support of daily operations and customer-focused campaigns. Stays current with all social media industry developments and best practices. Manages social media campaigns against defined success metrics. Create, edit, manage and post online content. Adhere to the company digital user experience standards and guidelines including usability, graphic design, branding, information architecture, navigation, content and functionality. Apply best practice principles of usability, graphic design, online customer self-service, communications, and marketing. Apply understanding of customer needs, business/functional requirements, company Web and Social Media standards and guidelines and IT (internal and external) capabilities in the design and development and/or implementation of Web technologies (social media applications, application widgets, etc.). Creates new site / service development, including assisting with requirements gathering, creating functional site prototypes, and testing. Collaborate with all business areas and other team members to produce compelling Web and Social Media content. Post multimedia files to the Web. Process, compress, and caption files for the company’s online archives and external social media outlets. Monitor and respond to customer inquiries received via the Web.
Provide statistical information to ensure the most effective utilization of personnel, equipment and/or materials for business operations.
Monitor and coordinate activities to support operational performance management – specifically company presence, in social media channels (e.g., Facebook, Twitter, YouTube, LinkedIn, Blogs, etc.), maintain ongoing communication and report daily results. Maintain quality control and review at all stages of Web site production with client and Web team to ensure final product meets all defined standards
Develop, organize and present detailed performance reports for both internal and external use. Researches and summarizes online news articles/coverage of company, proactively ensuring communication leadership is aware of all coverage about the company. Works collaboratively with others in Communications, to share best practices, provide support and ensure an enterprise-wide perspective
Track, maintain, analyze and provide current information on the operation’s business scorecard or key performance indicators (KPIs). Develops, executes and evaluates integrated online communications strategies and tactics to effectively communicate to customers and other stakeholders about energy-related products, services or issues in the most efficient and cost-effective manner. Provides strategic online communication counsel to internal stakeholders, using all relevant communication tools (planning, research, tactic development and measurement). Creates and implements integrated communication strategies and targeted tactics to positively position the company within the community and support the company’s brand and image to both external and internal audiences.
JOB SCOPE
This is an individual contributor position that woks under general supervision and frequently performs non-routine work. This position is expected to resolve most questions and problems through interaction with internal and/or external stakeholders, executives, directors, managers, and staff across the organization, and refers only the most complex issues to higher levels. On occasion, may mentor less experienced colleagues.
May require working extended hours and/or shift work to support business operations.
Requires participation in an Emergency Preparedness role to support storm and emergency activity.
Qualifications
MINIMUM QUALIFICATIONS
Bachelor’s degree, preferably in communications, marketing or business administration, plus 2-4 or more year’s related job experience.
2-4 years’ experience performing website maintenance and/or developing websites, or the equivalent combination of formal education/training/experience.
Minimum of two (2) years experience using social media tools for blogging, micro-blogging (Twitter), online social interaction (Facebook), online media sharing (YouTube), social media monitoring, and Web site analytics.
In lieu of degree, 3-6 years of relevant experience
General proficiency in standard software applications:
Working knowledge of Microsoft Office SharePoint Services (MOSS)
Microsoft Office (in particular Outlook, Word, PowerPoint ,Excel, and Visio)
Adobe Creative Suite 4 (or higher) (in particular: Photoshop, Flash, Dreamweaver, Acrobat)
XHTML
CSS
JavaScript
Web Traffic Reporting Tools (WebTrends and Google Analytics)
Basic operating system functions: ability to map drives, ability to install applications, browser operation (Internet Explorer, Firefox, Safari, Chrome)
Thorough understanding of all social media channels, tools, etiquette, best-practices, and metrics.
Familiar with industry standard management tools and third-party services such as Jive, Cision, Radian6, Hootsuite, etc.
Demonstrated superior writing and presentation skills.
Demonstrated ability to handle a variety of complex communication projects simultaneously; on budget and on deadline.
Demonstrated strategic thinking; ability to see the big picture and small details equally.
General knowledge of the practices, procedures and principles of performance analysis (trending, root cause and gap analysis) benchmarking and audit compliance. Ability to analyze organizational data and problems, interpret and recommend alternative courses of action, and implement intervention strategies to attain performance targets.
Ability to act with minimum direction to troubleshoot common technical issues related to Web maintenance tasks.
APPLY HERE
by twochickswithasidehustle | Mar 6, 2023 | Uncategorized
Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
We are looking for a Proofreader Analyst to join the Content Operations team for epocrates, a division of athenahealth. In this role, the Proofreader Analyst with be responsible for ensuring error-free content, collaborating with account management and publishing teams to resolve issues, and managing assigned projects independently via integrated workflow and document management systems. This individual will play a critical role in supporting the development of Direct-to-Physician marketing communications for the mobile/electronic environment. The ideal candidate has a sharp eye, is an expert in spelling, punctuation, and grammar, and loves working with words. The role requires patience, tenacity, professionalism, as well as the ability to prioritize projects against associated deadlines.
The Team: Our Content Operations Team is responsible for developing physician-facing educational messages for epocrates, an athenahealth service and the #1 medical reference app for physicians at the point of care. epocrates is now used by more than 800,000 healthcare professionals nationwide. As our messages are used to guide treatment decisions, the integrity of our content is important.
Job Responsibilities
Review test files (Adobe PDFs) against message drafts (MS Word documents) for 100% accuracy and formatting consistency, and mark up files to capture all errors
Review test files against tracked edits to ensure client revisions and other draft updates have been captured, again ensuring accuracy and formatting consistency
Relay corrections to Publishing team via detailed notations
Question inconsistencies in copy and layout related to in-house and client styles
Typical Qualifications
Bachelor’s degree, English Degree preferred
1 plus years of relevant work experience, preferably within the pharmaceutical industry or a healthcare advertising agency
Experience with medical editing and proofreading according to AMA style; electronic and/or mobile experience preferred
Experience with proofreading/editing across a broad range of therapeutic areas
Client service orientation, with excellent written, verbal, and interpersonal skills
About athenahealth
Here’s our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
What’s unique about our locations?
From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together.
Our company culture might be our best feature.
We don’t take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone.
Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work.
Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability.
Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility (CSR) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.
What can we do for you?
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
APPLY HERE
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