Partner Integrations Associate

Vetcove

OverviewApplication

Join our growing team at Vetcove, and help us transform how veterinarians buy the supplies they need to keep America’s pets healthy. Vetcove’s eCommerce and mobile platforms enable veterinary practices to compare and buy from all of their vendors in one place. Our community of more than 17,000 veterinary hospitals employs tens of thousands of veterinarians, and delivers care to many millions of animals every year across all 50 states. We’re a growing team on a mission to modernize the $50B+ animal health industry. Simply put, Vetcove helps veterinary organizations spend more time giving care, and less time shopping and comparing across vendors to supply their practices. Vetcove is a Y Combinator and venture-backed growth stage company with notable investors in Silicon Valley and NYC. We’re looking for exceptionally talented and passionate people to join our growing team.

The Partner Integrations Associate role at Vetcove’s team plays an integral role in maintaining and developing the connections between Vetcove and our corporate partners’ third party systems. The corporate platform was designed to help hospital groups drive compliance with preferred products and vendors. As an extension of this platform, Vetcove passes our corporate partners’ purchasing data into their third-party systems via custom built integrations. Your role will include monitoring the performance of these integrations and working with both internal and external stakeholders to ensure they are functioning as expected. The ideal candidate is an analytical and detail-oriented individual with the capacity and desire to succeed in a high growth environment. They have a strong ability to successfully collaborate with others and drive process improvements.

Success in this position requires strong investigative and problem solving skills with the ability to thrive in a dynamic, team-focused environment.

What you’ll do

  • Scope out integrations with partners to define requirements
  • Given a set of requirements work together with partners and the Vetcove engineering team to design an integration between systems
  • Project manage integration implementation and timelines
  • Troubleshoot and test built integrations
  • Work with partners to refine and maintain existing integrations
  • Communicate effectively with clients as the go-to for integrations
  • Monitor and analyze reporting to identify any gaps in existing functionality
  • Work cross-functionally with engineering, customer experience, and corporate accounts teams

You should have

  • 1+ years of experience
  • Exceptional written and verbal communication skills
  • Proficiency in Excel
  • Superb organization skills and a proactive personality with excellent process management skills
  • Experience using data and analytics to troubleshoot technical integration issues and work with engineering to solve them
  • Strong attention to detail with ability to manage competing priorities and multitask
  • A strong desire to learn and grow in a rapidly-growing and dynamic startup environment

Benefits

  • 100% remote within the USA
  • Medical, Dental, and Vision Insurance
  • Automatic 401k contribution
  • Employee referral program
  • At home office set up
  • Bi-annual company retreats
  • Open vacation policy
  • Equity
  • Monthly team events

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Payment Posting Specialist

Job Description
Overview

Mindful Health Solutions is an integrated psychiatric group practice that frees patients from the burden of depression and other mental health burdens with compassionate care, traditional treatments, and the most innovative, FDA-cleared therapies available, including Transcranial Magnetic Stimulation. Led by nationally recognized experts in psychiatry, our clinicians provide the highest standard of care while continually seeking the most advanced therapies for our patients.

THE POSITION

As a member of the Revenue Cycle team, you will drive speed to payment and improved revenue yield by ensuring all claims are received by the payor(s) timely and accurately. Your efforts will help TMS Health Solutions continue to build a world-class revenue cycle. To succeed, you will need to be a master of organization with strong attention to detail. Your drive to exceed performance expectations will contribute to an efficient revenue cycle and reduction of billing denials.The Payment Posting Specialist is responsible for the timely and accurate posting of payments, denials and adjustments. This position will serve as the point for payment posting and intake of payments by accepting and processing billing statements and conducting audits for each billing cycle. The Posting Payment Specialist must be able to keep accurate electronic and paper records, maintain accurate billing processes, and must be able to work with a high volume of work while maintaining attention to detail and accuracy.

Responsibilities

As a specialist, be able to contribute to every stage of revenue cycle, from claim submission, to denial management, to payment posting review and reporting
Process and follow up on insurance claims and denials for private and government insurance reimbursement
Understand payor issues, identify billing patterns and work with management to develop resolution to issues
Provide support to various internal departments regarding billing issues
Assist patients and their families with billing questions/concerns and respond promptly to billing inquiries via telephone, email, cases, as well as internal chat
Accurately document patient records with follow-up activity and issues as they occur
Partner with internal teams to resolve open questions as necessary
Help with ad-hoc projects when assigned
Pay range: $25.00 to $28.00 per hour
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual’s skills, experience, education, and other job-related factors permitted by law. The employee may be eligible for bonuses and other forms of compensation.

Qualifications

High School diploma or equivalent required, bachelor’s desired
Prior experience in medical billing and insurance follow up reimbursement (minimum: 3+ years)
Basic comfort level with Internet and MS Office environments (Word, Excel, Outlook) required
Knowledge of patient billing terminology, collections, as well as government regulations
Working knowledge of CPT and ICD-10-CM codes and electronic claim filing
Highly organized with strong attention to detail
Ability to problem-solve and identify billing trends and patterns
Ability to manage multiple assignments and balance workload independently
Strong communications skills; ability to listen attentively and to communicate clearly and effectively
Must be a dependable team-player with a positive attitude
High degree of drive, initiative, and follow-through
Nexgen software experience is a plus
This is a remote opportunity.

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Quality Assurance Specialist

Figma is growing our team of passionate people on a mission to make design accessible to all. Born on the Web, Figma helps entire product teams brainstorm, create, test, and ship better designs, together. From great products to long-lasting companies, we believe that nothing great is made alone—come make with us!

We are building a new Quality Assurance team in Product Support that will help us deliver an exceptional and consistent experience for our customers. As one of our first Quality Assurance Specialists, you will support the development of our QA rubrics which will be used to evaluate cases and measure the quality of our customer interactions. You will be a crucial partner to Product Support Specialists and Managers, providing feedback that helps us all grow and improve. In this role, you’ll have the opportunity to develop skills that allow you to identify performance trends across Product Support, deliver insights reporting, and provide guidance and recommendations for improvement opportunities throughout Product Support.

This is a highly collaborative role, providing you an opportunity to partner with Figmates on crafting processes that will continue to elevate the support the experience we provide to our customers. If you love helping others grow through effective feedback and coaching, and are eager to develop new skills that will allow you to raise actionable customer insights, we want to hear from you!

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you’ll do at Figma:
Evaluate Product Support interactions using defined rubrics to ensure our customers are receiving a swift, kind, and knowledgeable experience
Complete root cause analysis of customer interactions to identify trends that contribute to opportunities for improvement with complex case issues
Be a strong partner to Product Support Managers and Specialists, providing well structured and actionable feedback that helps Specialists grow in their roles and provide exceptional experiences when supporting Figma customers
Contribute to business reviews, highlighting identified trends across Product Support cases with recommendations to improve operational efficiency and our customer support experience
Lead calibration sessions with stakeholders across Product Support to create alignment on our evaluation of support cases, ensuring consistent and objective evaluations
Collaborate with Learning & Performance Specialists to identify learning gaps on the team and collaborate on solutions

We’d love to hear from you if you have:
Experience working in a support environment for a technical SaaS product
Subject matter expertise with Figma and FigJam
Strong support acumen, especially as related to policy and procedure
A passion for providing impactful feedback and a desire to help others thrive in their roles
A bias for action to drive results – if you see something that can be done differently, you say something, and you advocate on behalf of our users
Resilience and adaptability – you’re motivated by experimenting, building, working inside and outside of the team, and are confident through times of change and ambiguity
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Read more about our team
Investing in Figma: The Decade of Design
How work is changing at Figma
Figma’s next product is a multiplayer whiteboard called FigJam
Software Design Startup Figma Is Now Worth $10 Billion

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Math Grading Assistant

Job Summary:

Grading Service Assistants grade digital math worksheets completed by Kumon students
This role is virtual
Grading Service hours of operation are 10:00am to 3:00pm Eastern Time, 7 days/week; however, each grader will be asked to work 5 of the 7 days each week
The hourly rate for this role is $13.00 per hour
You must have access to a privately-owned computer, web camera and stable internet access through the duration of your employment to use for business purposes
Job Description:
Grade Kumon students’ math homework and corrections using provided answer keys
Flag student work as necessary following pre-determined criteria
Use judgment in reading students’ handwriting, and recognizing alternate math formats/solutions that are correct
Skills/Requirements:

Basic –
Analytical Skills
Computer/Technical Skills
Time Management
Communication
Intermediate –
Clerical/Administrative
Math proficiency
Advanced-
Attention to detail
Customer Service

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Quality Assurance Analyst

Branch is on a mission to make insurance less expensive, so more people can be covered. We use data, tech, and automation to simplify insurance from start to finish — cutting out the long, bait-and-switch quotes and unnecessary costs in the traditional insurance process. Then we pass those savings along to our members. The result? Prices in seconds. Hundreds in savings.

But we’re not just changing the way home and auto insurance works. We want to change what it means to “work in insurance,” too. Restoring insurance to its original purpose — a force for communal good. Together, we’re getting back to getting each other’s back.
Branch’s Product Department
Our Product Department is working to cultivate and preserve an insurance product offering for our Members which balances risk appetite and ensures the longevity of Branch. The Department has many teams which are working on specific functions to bring about our mission.

Our Rater and QA Team updates and maintains rates in our rating system, working with our Member Support and Sales teams on rate-related inquiries, testing new states and products, regularly auditing and testing to ensure compliance with filed rates and rules, forms, and state regulations.
About the Quality Assurance Analyst role
We’re seeking a Quality Assurance Analyst to join our Insurance Product team. As a Quality Assurance Analyst, you will be responsible for conducting system usability testing and performing regular quality audits in our development and production environments.

This role will optimize Branch’s current QA strategy and forms to ensure consistent and optimal outcomes within our policy systems. If you’re tech savvy, organized, and collaborative, this is a very exciting opportunity to have a high impact on a cross-functional team.
Key Responsibilities
Collaborate with our Product and Tech teams to ensure that our state expansion efforts are supported.
Assist Product Analysts with preparing test plans and scenarios for usability testing across multiple platforms and incorporate system considerations for various operational areas.
Verify the accuracy of new state products, identify production improvements to ensure quality, process optimization and user experience.
Assist in performing quality control audits.
Provide and maintain detailed records and reports.
Test system enhancements.
Skills, Knowledge, and Expertise
Bachelor’s degree in an analytical field such as risk management, business management, mathematics, or computer science.
Experience with QA auditing.
Advanced skills managing and manipulating data in Microsoft Excel.
Proficient using the Microsoft Office suite, ability to multi-task within Google products and remote collaboration tools.
Attention to detail and ability to maintain high accuracy and thoroughness when performing tasks.
Strong ability to effectively communicate verbally and in writing in cross-functional collaboration.
Ability to work independently in a remote environment.
Property & Casualty Insurance highly preferred.
Benefits
Why join us at Branch?
We don’t just get our member’s backs. When you’re a Brancher, we’ve got yours, too — starting with benefits that let you live and work to your fullest.
Above-market salary — Branch is a data-driven company. So we do the math on salaries, too. If you get an offer from Branch, you can expect compensation that hits above the mark.
Pay equity and transparency — Our pay isn’t just above market, it’s equitable. We let experience and performance drive your success, never your gender, race, orientation, or beliefs.
Remote-first (with perks) — Work from where you’re most comfortable and expense your WFH set up and monthly internet. We’ve also got a Columbus HQ and Chicago hub if you like working in an office.
“YouTime” — We don’t just let you control your own time off. We actually encourage you to use it. After your first year at Branch, we’ll even cover up to $1,000 towards your next vacation.
Employee stock options — You’re not just a worker. All full-time employees are part-owners with your own stock options, so you’re personally invested in the company’s growth.
Medical, Vision, Dental — Get all the coverage you need for a healthy, happy life. We’ll also contribute $150/month to a Health Savings Account (HSA), administered by Branch.
401k and contribution matching — Set yourself up for your future retirement. Branch helps you get there on time with a portion of your contributions matched each month.

APPLY HERE