Operations | Lesson Coordinator

Position: Lesson Coordinator | Part Time (10-15 hrs/week)

Location: Remote Within Canada | (Headquarters in Winnipeg, Canada)

Reports to: Operations Manager, Lesson Success Team Lead

Salary: $15-$16/hr

Hoot Reading is Winnipeg’s hottest edTech startup! We connect emerging readers and real teachers to practice reading over our proprietary video chat App. We are expanding and are looking for a highly organized individual to join our team. This is an excellent opportunity to make a tangible contribution within an entrepreneurial tech company that is disrupting the traditional tutoring industry.

Working directly with the Operations Team, the Lesson Coordinator will assist in executing functions related to our day-to-day business operations and managing our growing client base. They will play a critical role in supporting the day-to-day operations of the business such as client communications, managing schedules, and user retention through monitoring the HelpDesk. This role is a fit for someone who is highly organized, can work within multiple deadlines in multiple different areas, thrives in a fast-paced start-up environment, and isn’t afraid of learning on the fly!

This job is perfect for someone who:

  • Support parents with managing schedules, timelines, and teacher communication
  • Support teachers with scheduling and communications
  • Provide above and beyond customer experience to parents and teachers
  • Complete various reports related to our day to day operations
  • Be part of something awesome and meaningful!

And Who Has:

  • Excellent written and oral communication skills
  • Extremely organized, very organized and did we mention you must be organized?
  • Experience with customer service, friendly and able to handle customer concerns
  • Experience troubleshooting and problem solving
  • A Canadian citizen, permanent resident, international student, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment; and
  • Be legally entitled to work in Manitoba.

And Who Can Be:

  • A quick learner
  • A self starter
  • Flexible and nimble

Hours:

  • Exact schedule to be determined, the position requires coverage during operating hours acting as a HelpDesk for our teachers and parents
  • HelpDesk hours occur between 8 am and 9 pm CT weekdays and weekends 8 am – 3 pm CDT

APPLY HERE

Accounts Receivable Payment Application Specialist (Part-time)

M3 is the global leader in digital solutions in healthcare. We work with a range of sectors including healthcare, life sciences, pharmaceuticals, biotechnology and charities; services provided to these sectors include market research, medical education programs, promotional programs, clinical development, job recruitment and clinic appointment services. M3 has grown by more than 20% year-on-year for the past 15 years, achieving over 1 billion dollars in revenue annually.

Founded in 2000, with start-up investment capital from Sony, M3’s mission is to make use of the internet to increase, as much as possible, the number of people who can live longer and healthier lives, and to reduce, as much as possible, the amount of unnecessary medical costs.

Key achievements of M3 Inc.

Named in Fortune’s 2020 ‘Future 50’ list, ahead of Facebook and Amazon
Ranked in Forbes’ 2020 Global 2000 list of the world’s largest public companies
M3 is the only company incorporated after the year 2000 to be included in the Nikkei 225 Index
Listed in Forbes’ ‘Asia’s 200 Best Over a Billion’ in 2019
In 2020 M3 founded the ‘M3: Stop COVID-19 Fund’ and pledged one billion yen to support COVID-19 related initiatives
M3’s legacy lies in the power of trusted physician platforms. Around the world, M3 organizations leverage these highly engaged digital communities to deliver medical education, job placement, and market research, to improve global patient outcomes.

Due to our continued growth, we are hiring for an Accounts Receivable Payment Application Specialist at Wake Research, an M3 company. This is a part-time remote position. Work hours can vary between 15-25 hours per week.

About the Business Division:

M3 Wake Research, Inc. is one of the largest independent clinical research site services companies in North America. M3 Wake Research is an integrated network of premier investigational sites working closely with and meeting the needs of the global biopharmaceutical, biotechnology, medical device, pharmaceutical industry, and clinical research organizations. M3 Wake Research has its proprietary patient database of potential clinical trial participants—men and women, children and adults, across all ethnicities—for all kinds of adaptive and other types of trial designs. Conducting studies since 1984, we have a combined subject database of more than 2 million.

M3 Wake Research has 26 owned and managed research sites across 9 states in the US and continues to grow. As of today, our board-certified physicians have completed more than 7,000 successful clinical trials. Clinical trials at our site are always completed on time and with accuracy; we consistently exceed sponsor expectations for integrity, subject enrollment, human protection, and expeditious delivery of accurate evaluable data.

Our approach is uncompromising – each study conducted at our site is carefully planned and executed according to regulations with superior quality.

Job Description

Mission of the Role:

The Accounts Receivable Payment Application Specialist will focus on supporting the organization by performing financial activities to ensure all financial items are captured accurately and timely. The Accounts Receivable Payment Application Specialist will input and process payments within the CTMS.

Essential Duties and Responsibilities:

Including, but not limited to the following:

Post payments in Clinical Trial Management System (CTMS)
Apply payments in NetSuite
Apply payments to invoices in CTMS
Perform other duties and responsibilities as assigned.
Qualifications

Requirements:

2+ years of experience in finance, healthcare administration, business administration, or clinical research
Bachelor’s degree in finance, accounting, business or healthcare administration preferred.
Ability to work independently and as part of a team, while under pressure without supervision.
Proficiency in Microsoft Office.
Experience with CTMS systems, ERM, or other patient revenue management software.
Additional Information

*M3 reserves the right to change this job description to meet the business needs of the organization

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Payment Posting Specialist

Job Details
Description
Who We Are Looking For

As the Payment Posting Specialist, you’ll be responsible for the full scope of cash posting. The ideal candidate has strong attention to detail and works with a sense of urgency when it comes to posting in high volume batches.

What You’ll Be Doing As A Part of Our Team

Post large payment batches for customer clinics
Manage high-volume patient and insurance account receivables
Review patient accounts for accuracy, making corrections when necessary
Follow all insurance payment posting procedures for electronic and manual processing, including researching and posting take backs, refunds, and forward balances.
Review and interpret insurance carrier explanation of benefits (EOB) to post appropriate payment and denial codes.
Reliable and punctual in reporting for work and taking designated breaks.

What You Should Have to Qualify

Understand the ins and outs of medical billing, payment and cash posting, and medical reimbursements.
Ability to read an EOB with denial code review.
Be organized, ahead of schedule, communicative, and accountable.
Work well in difficult situations.
Impeccable communication skills.
Two years of experience posting large batches of payments.
Two years of experience supporting small-to mid-sized practices.

Ideally, You Would Also Have These

Knowledge of ICD-10 and CPT codes.
Knowledge of insurance guidelines—especially Medicare and Medicaid.
Experience posting for physical therapy clinics.
Knowledge with EOB (Explanation of benefits) and posting experience.

Culture is at our Core

Service: Create Raving Fans
Accountability: F Up; Own Up
Attitude: Possess True Grit
Personality: Be Minty
Work Ethic: Be Rock Solid
Community Outreach: Give Back
Health and Wellness: Live Better
Resource Efficiency: Do Más With Menos

About Us

Here, we work hard—but we have lots of fun doing it. We believe in equal opportunity for all, autonomy, trailblazing, and always doing right by our Members. Most importantly, though, we believe in empowering rehab therapy professionals to achieve greatness in practice. So, if you’re a can-do kinda person who loves to help Members win and enjoys working from just about anywhere—then you’ll fit right in. We’ve got big plans, but we can’t achieve them without you. Join us, and let’s achieve greatness.

Company Perks

Ample Time Off for fun and rest
Work from nearly anywhere in the US
WFH supply budget
Time Off to make an impact through volunteering
Multiple Employee Resource Groups (ERGs)
Health, Dental, Vision, 401k, HSA, any many other benefits
Authenticity and Acceptance

LI-MS1

LI-Remote

Qualifications
Skills
Preferred
Medical BillingIntermediate
Experience
Required

2 years: Experience supporting small-to mid- sized practices.
2 years: Experience posting large batches of payments.

APPLY HERE

Quality Assurance Specialist (Remote, US)

Alpine is a team of forward-thinking innovators working to provide intelligent heating and cooling solutions to homeowners. We are the first and largest e-commerce retailer of heating and air conditioning equipment. Our mission is to reduce global warming through the use of high-efficiency and all-electric HVAC equipment, while providing a unique shopping experience for customers that makes the process fun and easy. By creating a great experience for our customers, we have a strong following of repeat customers and the highest ratings in the industry at 4.85 (out of 5) in satisfaction.

In this position, you will help our teams achieve consistent service that ‘wows’ our customers by reviewing customer interactions, holding the team accountable to high performance standards, and providing coaching. You will grade interactions with customers to determine if customers received genuinely helpful service. Your call and chat reviews will help our team improve through feedback and accountability. Your assessments and helpful comments will allow team members to grow and thrive within their roles and will help give our customers a consistently exceptional experience.

Responsibilities

Review inbound and outbound calls for teams for quality assurance according to our metrics
Review chat logs for team members for quality assurance.
Provide coaching to individuals and/or team based on call/chat reviews

This is a fully remote position. It is not a flex-time position – it is consistent dedicated work during scheduled hours.

Requirements
Ability to make thoughtful decisions
Active listening skills
Appreciation for research
A good balance of left and right-brained thinking
Can hold people accountable to high standards
Strong attention to detail with a precision-mindset
Must have high-speed internet, a quiet workspace without family or pets in the room and a back-up plan for power or internet outages (we provide all computer and headset equipment)
Benefits
Competitive compensation, DOE
Group health insurance plus health savings account, 401k, paid time off, paid holidays, life insurance, short-term disability and more
Paid educational and professional development training
Work-from-home (remote)
All computer equipment and training are provided

APPLY HERE

Data Entry Clerk – National Group Sales

Job Description
Additional Information Remote Based Position
Job Number 23059569
Job Category Administrative
Location Sales Support East, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? Y
Relocation? N
Position Type Non-Management
JOB SUMMARY

Enter and locate work-related information using computers and/or point of sale systems. Transmit information or documents using a computer. Read and visually verify information in a variety of formats (e.g., small print). Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Verify information in documents or on computer screens, including text, printed forms, and lists for accuracy and completeness. Operate standard office equipment other than computers such as telephone, typewriter, fax, photocopier, calculator, and electronic peripherals. Stand, sit, or walk for an extended period of time or for an entire work shift.

Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

California Applicants Only: The pay range for this position is $18.00 to $23.80 per hour.

Colorado Applicants Only: The pay rate for this position is $18.00 per hour.

New York City & Westchester County, NY Applicants Only: The pay range for this position is $18.00 to $23.80 per hour.

Washington Applicants Only: The pay range for this position is $18.00 to $23.80 per hour. Employees will accrue 0.4616 PTO balance for every hour worked and are eligible to receive minimum of 7 holidays annually.

All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

APPLY HERE