AI Trainer for Agriculture (Freelance, Remote)

Alignerr.com is a community of subject matter experts from several disciplines who align AI models by creating high-quality data in their field of expertise to build the future of Generative AI. Alignerr is operated by Labelbox. Labelbox is the leading data-centric AI platform for building intelligent applications. Teams looking to capitalize on the latest advances in generative AI and LLMs use the Labelbox platform to inject these systems with the right degree of human supervision and automation. Whether they are building AI products by using LLMs that require human fine-tuning, or applying AI to reduce the time associated with manually-intensive tasks like data labeling or finding business insights, Labelbox enables teams to do so effectively and quickly.

Current Labelbox customers are transforming industries within insurance, retail, manufacturing/robotics, healthcare, and beyond. Our platform is used by Fortune 500 enterprises including Walmart, Procter & Gamble, Genentech, and Adobe, as well as hundreds of leading AI teams. We are backed by leading investors including SoftBank, Andreessen Horowitz, B Capital, Gradient Ventures (Google’s AI-focused fund), Databricks Ventures, Snowpoint Ventures and Kleiner Perkins.

About the Role

Shape the future of AI in Agriculture!

This innovative role as an AI Trainer – Agriculture offers a unique opportunity to leverage your subject-matter expertise and develop your AI skills. You will play a pivotal role in training AI models, ensuring the accuracy and relevance of Agriculture content generated by AI. This position allows for flexible scheduling, and your contributions will directly impact the advancement of AI in Agriculture.

Your Day to Day

  • Educate AI: Analyze and provide feedback on AI-generated outputs related to Agriculture. Your guidance will directly improve the AI’s accuracy and ability to apply its knowledge to real-world problems.
  • Problem Solving: Using your expertise, you will provide step-by-step solutions and explanations to complex problems in Agriculture. Your input will be crucial in teaching the AI how to reason through these problems effectively.
  • Red Teaming: Utilize your deep understanding of the field to identify potential biases, limitations, or inaccuracies in the AI’s knowledge base. Design and conduct tests that push the boundaries of the model’s understanding, ensuring its outputs are reliable and applicable to real-world scenarios.
  • You create your own working hours depending on project length.

About You

  • Enrolled in or have completed an Associates’ degree or higher from an accredited institution.
  • Possess a strong writing style with excellent English-language spelling and grammar skills.
  • Have a critical eye and the ability to clearly articulate the strengths and weaknesses of written text.
  • Interest in AI and machine learning concepts

Alignerr strives to ensure pay parity across the organization and discuss compensation transparently. The expected hourly rate range for United States-based candidates is below. Exact compensation varies based on a variety of factors, including skills and competencies, experience, and geographical location.

Pay Range (rate per hour)

$15—$150 USD

Important Information

This is a freelance position compensated on an hourly basis. Please note that this is not an internship opportunity. Candidates must be authorized to work in their country of residence, and we do not offer sponsorship for this 1099 contract role. International students on a valid visa may be eligible to apply; however, specific circumstances should be discussed with a tax or immigration advisor. We are unable to provide employment documentation at this time. Compensation rates may vary for non-US locations.

Customer Support Associate (Seasonal)

We’re Underdog.

The fastest-growing sports gaming company – ever.

We build innovative games, products, and experiences for American sports fans.

We’re here to shake up the fastest growing industry with bold ideas, custom-built tech, and the drive to win.

Founded in 2020, our team has built four of today’s most widely played fantasy games and launched the Underdog Sportsbook – built entirely in-house with our own technology. That means we control our product, move fast, and create experiences you won’t find anywhere else. 

In just over two years, we’ve reached over a $1.2 billion valuation, with investors like BlackRock, Spark Capital, SV Angel, Mark Cuban, Kevin Durant, and Adam Schefter. And we’re just getting started.

At Underdog, we believe that sports are for everyone. Join us.

About the role and why it’s unique:

  • Approach user inquiries with a cool, open-minded approach and make sure that their concerns are being fully heard
  • Gather information from users in order to efficiently reach solutions by cross-collaborating with teams from several different departments
  • Create a lasting impression on every user through transparent, open, and honest communication
  • Assist with Tier 1 level customer inquiries ranging from account creation to gameplay explanations
  • Show up everyday with a positive attitude and excited to help the team collectively reach its goals
  • Deliver exceptional customer support via live chat, addressing inquiries related to account management and financial transactions
  • Offer comprehensive technical assistance to both Web and Mobile app users
  • Assist in facilitating a smooth and seamless onboarding experience for users, ensuring their successful adoption of the app

Who you are:

  • Flexible weekday & weekend availability due to varying shifts
  • An optimistic and proactive individual, dedicated to finding solutions
  • A versatile team player, adept at navigating diverse situations with ease
  • A clear and concise communicator, with an emphasis on writing skills
  • A receptive individual who embraces new perspectives and approaches
  • An insatiably curious learner, driven to acquire new knowledge daily
  • A customer service expert, delivering exceptional support by showcasing deep product expertise
  • Proficient multitasker, committed to delivering high-quality work across various tasks

Even better if you have:

  • Experience with Intercom (or other ticketing processor systems)
  • Fantasy Sports and/or Sports Betting knowledge
  • 1-2 years of customer support or related experience

Targeted Start Dates:

  • July 14th
  • August 4th

Our target starting base salary range for this position is between $18 and $20/hr. The starting base salary will depend on a number of factors including the candidate’s skills and experience, among other things.

#LI-REMOTE

This position may require sports betting licensure based on certain state regulations.

Underdog is an equal opportunity employer and doesn’t discriminate on the basis of creed, race, sexual orientation, gender, age, disability status, or any other defining characteristic.

Remote Payment Processing Associate

Full-time 100% Remote Payment Processing Associate Position with amazing benefits!

As a Payment Processing Associate, your primary responsibility is the data entry of miscellaneous customer information that includes client statements, banking documents, and settlement offers.

Responsibilities:

  • Verifying data on payments and accompanying documents, processing documents according to a customer’s detailed instructions and document review
  • Team Members must understand the workflow, deadlines and requirements for each individual task. Team Members will train to be able to assist in other departments as needed and perform other duties as assigned
  • Develops and maintains productive working relationship with team members
  • Navigate computer systems to properly assist the customer and locate customer data or other electronic information
  • Ability to think on your feet and overcome objections well

Qualifications:

  • Ability to think on your feet and overcome objections well
  • 6+ months of data entry experience
  • Great attention to detail
  • Desired Qualifications
  • Experience meeting departmental, pre-established, and data entry quotas
  • Good problem-solving skills
  • Ability to navigate multiple computer systems, applications, and programs
  • Ability to follow specific guidelines

Benefits:

  • $15/hr. paid weekly
  • Medical, Vision and Dental insurance per the company plan (First of the month following 30 days of employment)
  • 4O1k/Retirement Benefit Options (See Summary Plan Description)
  • Paid vacation in accordance with the Company PTO Policy
  • 100% company covered life Insurance
  • 100% company covered Short/Long-Term Disability
  • Flexible spending accounts
  • Employee Assistance Program (EAP)

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sexual orientation, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

Digital Product Support SpecialistNational Veterinary Associates

Position Overview: National Veterinary Associates (NVA) is looking for a talented Digital Product Support Specialist to join our growing team.

NVA is on a digital transformation journey and seeking people who are excited to help us build our capabilities up. Reporting to the Sr. Product Manager of Digital Experience, you’ll join a growing team of technologists and clinicians, working in a fast-past environment to build experiences that improve the lives of animals, their companions, and caregivers.

As the Digital Product Support Specialist, you will be at the core of our product experience and operations, playing a key part in enhancing the quality of our client and clinic interactions. You will monitor and resolve support escalations, work closely with cross-functional teams, and contribute to the continuous improvement of our offerings. Your responsibilities will include handling support tickets, managing product launches for locations, including location readiness, and delivering exceptional client support for our digital experiences.

What You’ll Be Doing:

  • Investigate, triage, and resolve technical issues within our digital experience products
  • Provide timely product support – to both internal, non-technical team members as well as external clients – and escalate issues as necessary
  • Track and manage customer and hospital support tickets, ensuring timely follow-up and resolution, while collaborating with product managers to surface recurring issues or trends
  • Offer feedback to the product team through reports and user insights based on client and clinic experiences
  • Prepare, coordinate, and manage product launch activities, including providing user training
  • Develop product documentation, including user guides, FAQs, SOPs, and training materials
  • Maintain organization, attention to detail, and responsiveness to internal and external stakeholders

Skills and Qualifications:

  • Bachelor’s degree in Business, Marketing, Engineering, or a related field
  • 3+ years of experience in customer support, technical issue resolution, and project management
  • Maintain high quality client communications during support
  • Excellent communication and presentation abilities
  • Ability to manage multiple tasks and prioritize effectively
  • Experience in preparing and conducting user training sessions
  • Strong organizational skills and attention to detail
  • Proactive problem-solving abilities and a resourceful, scrappy mindset
  • Familiarity with digital product lifecycle and project management principles
  • Proven ability to provide timely updates and keep all relevant stakeholders informed
  • Ability to work collaboratively with cross-functional teams and stakeholders
  • Experience with ServiceNow is a plus

Other Expectations:

  • Work remotely in the United States, with ability to travel approximately twice per year.
  • Passion and understanding of the human-animal bond.
  • Ability to mix great judgment, problem-solving and experience to prioritize, manage risk, and set fast timelines.
  • Belief in our non-hierarchical culture of collaboration, transparency, safety and trust.

Who You Are: You are passionate about technology, client success, and problem-solving. You can be resourceful, prioritize effectively, and communicate clearly, adjusting your message according to your audience. You are detail-oriented, proactive, scrappy, and dedicated to delivering exceptional digital product experiences, making significant contributions to our digital initiatives.

Why You’ll Love Working Here:

The people. You will be surrounded by talented, supportive, smart, and kind leaders/teams – people you will be proud to work with and who also have fun.

The business. We work for the love of animals and the people who love them. We enjoy driving a successful business while living our values and our “why”.

The opportunity. Your days and projects will offer variety with the opportunity to gain operational, cross-functional, and executive leadership exposure as a trusted internal business partner.  You would have the opportunity to help build and shape a fast-growing, global company within a high-growth, exciting industry.

Compensation: The total compensation range for the position is between $80,000-$100,000 and is eligible for benefits. 

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.

At NVA, we’re on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we’re committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado’s Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

Medical Advice Chat OperatorAdobe Animal Hospital – Los Altos

Job Description

Description 

Make a difference in hundreds of lives a week! We are looking for a dedicated, self-driven individual who can help our teams and our clients with medical advice and questions on our online chat platform. This position is a great opportunity for Assistants, Technicians, and RVTs to utilize their medical skills and knowledge to help patients online. This will be a very busy and demanding role that is customer service focused and heavy on CSR responsibilities. 

Chat Operator Responsibilities 

As a member of our Chat Team your responsibilities will include: 

  • Offer genuine client service while assisting our clients via chat or phone. 
  • Keep a positive attitude for your remote team members, Adobe team members, and our clients. 
  • Work as a team to give our clients the best customer service possible. 
  • Have excellent communication skills (written and oral). 
  • Manage high volume chat system. Accurately and efficiently answer chats and assist with phone calls as needed. 
  • Schedule appointments for 20+ doctors which work in multiple locations that see different types of animals. Also schedule Technician appointments for vaccines, nail trims, blood draws, anal glands, etc. 
  • Have a great phone and chat voice (interactive, positive, calming). 
  • Work well within the CSR team and with the other departments in our hospital. 
  • Be detail oriented: Collect correct client/patient information, relay correct information to doctors/ technicians/ other departments, type notes in patient records, give accurate information to our clients. 
  • Review and transcribe doctor voice mail messages at various times throughout the day. 
  • Correct appointments as needed and follow up with team members and manager about incorrect appointments. 
  • Contact clients for doctors or techs as needed. 
  • Contact no show appointments for rescheduling. 
  • Additional projects will be added as training and aptitude allow. 

Expectations Unique to Remote Position 

•Remain logged in and reachable by Adobe staff email and Microsoft Teams throughout shift. 

• Clearly communicate with direct manager using Microsoft Teams, Email, Phone, or Vocera. 

• For the first month: weekly online meetings with direct manager. Then bi-weekly online meetings with direct manager. 

• Bi-Monthly staff meeting (ability to attend virtually) with direct manager and Client Services team. 

• Keep detailed daily log of all equipment complications. Email to IT Manager and Direct Manager at the end of shift. 

• Follow all Adobe Animal Hospital policies including attendance and tardy policies. 

​• Ability to trouble shoot basic computer, internet, chat, and phone issues as they arise. 

Qualifications 

Workspace and environment requirements  

• Dedicated work desk that will accommodate a desktop computer and full-size phone. 

• Adequate internet connection. IT will assist with this and let you know the specifications. 

• Distraction free work environment just like you were working in the hospital. A remote position is not a substitute for child or elder care. 

​ 

Skills 

• Experienced with multi-tasking 

• Professional written and oral communication skills 

• Strong work ethic 

• Ability to stay on task without direct supervision 

• Creative problem solver 

• Independent 

• Self motivated 

• Client focused 

• Able to effectively prioritize 

Requirements for Applying 

  • Minimum of two years previous veterinary medical experience as an Assistant, Technician, or RVT 
  • Computer experience 
  • Experience with a multi-line phone system 
  • Must be at least 18 years old, high school diploma, fluent in English (written and oral). 
  • Must be comfortable sitting and/or standing for long periods of time and be able to operate a computer and phone. 
  • Must be available to work one weekend day per week, and 2+ holidays per year

Pay Range

  • The base hourly range for this position is $21.00 – $24.00. Our pay ranges are primarily determined by role, level, and location. The range provided for each job posting reflects the minimum and maximum target for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.

At NVA, we’re on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we’re committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado’s Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.