Content Moderator (Evening shift)

by | Apr 20, 2023 | Uncategorized

We are a thriving company in the e-commerce space, with
operations worldwide. As a 19-year-old startup, we offer employees a balance between the stability of a larger organisation, while maintaining our culture of an innovative, leading-edge startup. Although our headquarters are located in Montreal, we have offices in Canada, the United States, and Europe.

Our product: It is the original clip marketplace delivering authentic content from studios to consumers worldwide.

Now we’re looking for a Content Moderation Specialist who will be providing consumers all around the world with the best surfing experience possible. You will be responsible for keeping the websites up to date, while always maintaining the quality level to its maximum. Your role is key to ensuring safe surfing for our customers and protecting the company and our customers.

What you’ll be doing:

Analyze & review video content before it goes live making sure it meets our;
terms of service. This may include sensitive content;
Scan active content to assure it meets standards, while always maintaining;
the quality level to its maximum;
Respond to urgent requests in a timely manner;
Report on terms of service violations quickly and accurately;
Communicate with your manager and team regularly to align on processes.

What you’ll need to be successful:

Fluency in both spoken and written English;
Knowledge of the use of computers;
Office or google suite experience;
Hard-working with the ability to work without supervision;
Proactive and resourceful, ability to multitask;
Able to focus on specific tasks for an extended period of time;
Comfortable with repetitive tasks.

We offer:

Competitive pay and time off;
Leading company in its field on the market (worldwide);
No bureaucracy and micromanagement;
Cool & friendly team.

APPLY HERE

Content Moderator – Trust and Safety- [Contract]

by | Apr 20, 2023 | Uncategorized

About the role:

We’re seeking to add content moderators to help keep our marketplace safe. Content Moderators will work directly with the Trust and Safety Operations team in a support role with a dedicated focus on seeking and identifying scam/spam items and accounts in an effort to have the most trustworthy marketplace.

This role is open to highly-motivated individuals who are willing to work hard and get up to speed quickly in a fast-paced environment.

Responsibilities:

Keep up to date knowledge and understanding of common scam/spam types.
Conduct targeted searches to identify Scam/Spam item listings and Accounts and moderate according to internal guidelines.
Work closely with the Trust and Safety Operations Team to gain an understanding of trends and events that are impacting scam/spam listings and accounts.
Effectively communicate new observations and findings to the Trust and Safety Operations team.
Support the Trust and Safety Operations team during escalated incidents.
Dive deep to Identify and present observed trends related to scam/spam listings.
Gather Data sets of Accounts and Items to support the efforts of the Trust and Safety Operations team and/or Data Science team to help maintain and improve automation performance.
Qualifications & Requirements: All OfferUp contractors are required to receive full Covid-19 vaccinations, per CDC guidelines. OfferUp will review accommodation requests due to a medical reason, or because of a sincerely held religious belief.

Demonstrated ability to quickly analyze data, find patterns, draw valid conclusions, and make accurate decisions with little guidance.
Ability to thrive in a fast-paced, ever-changing environment.
Self-motivated and flexible, with ability to switch gears quickly.
Instinctive curiosity and desire to dig deeper into details.
Good communication, verbal, and writing skills.
Ability to maintain a high level of confidentiality and data security standards.
Proficiency with office systems such as Google Suites and Slack.
Ability to work weekends, holidays, evenings, and varying shifts occasionally, when required.
Helpful, but not required:

Experience with content review and moderation
Bilingual (Spanish) a plus
Investigations experience a plus
SQL experience a plus
Compensation Range: $18.00-21.00/hr

This is a temporary role to support OfferUp and you will be employed through a partner agency. This role is not an employee of OfferUp and therefore will not be eligible for OfferUp benefits. You will receive all benefits and pay through the partner agency.

APPLY HERE

Transcriptionists Wanted

by | Apr 19, 2023 | Uncategorized

Ubiqus On Demand is always looking for highly skilled linguists to join our growing team. Our transcriptionists come from various educational and work backgrounds, but they all possess certain skills and habits that make them great at their jobs.

How do I apply?
If you’re interested in applying to work for Ubiqus On Demand as an English language transcriptionist, please apply at people.ubiqus.com.

If you’re applying to work for us as a proofreader, copywriter, or editor, please email us at at [email protected].

If you want to work as a translator or foreign language transcriptionist, please send an email, along with the language you are applying for.

In both cases, please attach your resume in Microsoft Word or PDF format. Resumes without cover letters will not be considered. We’re eager to hear from you and keep all resume submissions on file, but we may not be able to respond to you right away.

(Note: Please do not call about job openings and please do not use the Ubiqus On Demand registration form to submit your resume and cover letter.)

What Skills are Needed to Be a Good Transcriptionist?
Ubiqus On Demand continues the Verbal Ink tradition of working with the most qualified and seasoned transcriptionists in the industry. Our rigorous hiring process is one of the many reasons Ubiqus On Demand is one of the most coveted transcription companies to work for. The fact that we pay a living wage is another.

Our transcriptionists are required to pass a thorough screening process, and we run background checks to ensure that the person handling your material is reliable and trustworthy.

Our transcriptionists don’t have the luxury that interviewers and stenographers have: being able to pipe in now and again with a “Sorry—what was that?” “Could you spell that?” “Would you mind slowing down a little?” By the time they get the file, the speaker is long gone, so transcriptionists need to possess a certain set of skills to deliver quality transcripts:

1- Be a Good Listener
This might seem obvious, but you’d be surprised how important this is in audio to text transcription. Being attuned to the subject matter at hand, even if you’re not entirely familiar with it, is crucial in providing an accurate transcript.

2 – Type Accurately
While speed is helpful, an accurate transcript doesn’t ultimately depend on how many words per minute you can type. Accuracy reigns supreme. While spell check may help, it’s important to be able to intuitively assess the proper use of a word in its broader context.

3 – Pay Attention to Details
We try to minimize the number of times your transcript reads [inaudible]. One of the ways a good transcriptionist does this is by going back to fill in the blanks after getting accustomed to the speaker. It’s this kind of commitment that makes it possible for us to deliver the highest quality transcription services possible.

4 – Love Research
Every transcription project has its own jargon, and even a “Jack of all trades” might not be familiar with every term. Medical terminology, economic acronyms, engineering lingo…. all of these will send a talented transcriptionist heading to Google hunting for the correct spelling.

5 – Follow Guidelines
Ubiqus On Demand asks all our transcriptionists to adhere to our rigorous style guide. This ensures consistency across the board so that you get the same high-quality transcription service no matter who prepared your transcript.

APPLY HERE

Quality Assurance Specialist

by | Apr 19, 2023 | Uncategorized

The Quality Assurance Specialist is responsible for reviewing, suggesting, and improving all the email marketing campaigns, flows, and SMS ensuring their highest quality is being delivered.

To be successful in this role you need to have exceptional knowledge of English grammar, spelling, and punctuation. In addition, being detail-oriented will be your key to success, as you will be checking the overall quality of the items before they get published (links, copies, products, etc.).
What you’ll be working on:

Conducting Quality Assurance review processes on all email marketing deliverables (Email Templates, Popups, Email Campaigns, Email Flows, and SMS) ensuring consistency and coherence in terms of branding, products, copy, target groups, etc.
Reviewing and editing the copies in terms of grammar, spelling, and punctuation while making sure the content is clear and in line with the Campaign and Flow Briefs
Reviewing Campaign and Flow Calendars as well as different strategic audits to ensure compliance with the overall email marketing strategy
Checking all technical setups of Campaigns and Flows before the launch, to ensure the strategy is followed as well as deliverability and targeted audience
Setting up and scheduling Campaigns and Flows
Ensuring that all the client standards are met in terms of quality and client-specific requests
Making recommendations for any possible improvements related to email marketing deliverables
Must-haves and nice-to-haves:

Advanced English, both written and spoken
A Bachelor’s degree in English would be an advantage
Previous experience as an Editor, Proofreader, English Translator, or similar would be considered a plus
Background in digital marketing will be regarded as an added advantage
Previous experience in Copywriting or Content Creation is preferred but not required
You are someone who:

Has exceptionally high attention to detail — you always double-check everything you do, and you make sure to follow the guidelines
Is highly inquisitive — a person who asks ‘What if’ to better understand the services or the requirements; someone who wonders what will happen if different things are done, as that is how defects are found and problems and solutions identified
Is very thorough — obsessed with double-checking everything, testing, and making sure everything works properly
Is diplomatic — someone who is a great communicator, yet concise and clear when reporting an issue and how it should be changed
Persuasive and able to make a strong, informed case on why something needs to be done in a certain way and moreover why something needs to be redone
Is creative and open-minded — willing to share new ideas and improve certain processes in order to make the final product better
Collaborative — aware the Quality Assurance role is a team game and that the ultimate success is the team’s success
Well-organized — aware of the ever-approaching deadlines and doesn’t find it difficult to decide what should be prioritized

APPLY HERE