by twochickswithasidehustle | Apr 22, 2023 | Uncategorized
REMOTE – USA /FANATICS COLLECTIBLES – CONSUMER EXPERIENCE /HOURLY/ REMOTE
Company Overview
Fanatics is the ultimate one-stop sports fan destination that ignites and harnesses the passion of fans and maximizes the presence and reach for preeminent sports partners globally. Leveraging long-standing, often exclusive relationships with more than 900 sports properties, a database of more than 90 million consumers worldwide and a trusted brand name, Fanatics is furthering its innovation across the sports landscape by building the leading global digital sports platform, complete with offerings including e-commerce and licensed merchandise, physical and digital trading cards and collectibles, and online sports betting and iGaming.
The Fanatics family of companies currently includes Fanatics Commerce, a vertically-integrated licensed merchandise business that has changed the way fans purchase their favorite team apparel, jerseys, headwear and hardgoods through a tech-infused approach to making and quickly distributing fan gear in today’s 24/7 mobile-first economy; Fanatics Collectibles, a transformative company that is building a new model for the hobby and giving collectors an end-to-end physical and digital collectibles experience; and Fanatics Betting & Gaming, a mobile betting, gaming and retail sportsbook platform.
As a market leader with more than 10,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.
At Fanatics, we’re a diverse, passionate group of employees aiming to ignite pride and passion in the fans we outfit, celebrate and support. We recognize that diversity helps drive and foster innovation, and through our IDEA program (inclusion, diversity, equality and advocacy) at Fanatics we provide employees with tools and resources to feel connected and engaged in who they are and what they do to support the ultimate fan experience.
Responsibilities
Review verbal and written interactions between CS associates and collectors to ensure we are consistently providing World Class Experiences.
Review and observe how CS associates are demonstrating customer advocacy by owning their problems and/or questions and working relentlessly to deliver an amazing fan experience.
Provide written and verbal feedback and coaching to CS associates and management.
Track, analyze, and report monitored results and trends.
Work to develop and implement advocate training and feedback mechanisms.
Recommend improvements to processes or procedures to enhance efficiency and customer experience.
Maintain and protect customer data, including documentation of discussions, issues, requests, and other relevant information.
Requirements
High school diploma or equivalent required.
Minimum of 1-2 years of customer service/contact center experience; quality evaluation experience highly preferred
Subject Matter Expert in the CS associate role, familiar with service expectations and contact center processes
General Knowledge, Skills & Abilities
Working knowledge of Microsoft Office Tools (Outlook, Word, PowerPoint, and Excel)
Multitasking skills: ability to research across multiple systems to verify information used to service customers during contact.
Maintain objectivity while providing fair, consistent, and equitable quality evaluations.
Demonstrated ability to coach and provide effective feedback resulting in improved performance.
Ability to work independently and follow directions related to job with little follow-up by management.
Excellent verbal and written communication skills: active listening, proper spelling, vocabulary, and grammar, conveying a clear message.
$18 – $23 an hour
Ensure your Fanatics job offer is legitimate and don’t fall victim to fraud. Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics or Fanatics Brand email address. For added security, where possible, apply through our company website at www.fanaticsinc.com/careers
Tryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.
APPLY HERE
by twochickswithasidehustle | Apr 22, 2023 | Uncategorized
POSITION SUMMARY
The Reporting Analyst I position is for a goal oriented, analytical team player with a willingness and desire to interact with internal and external customers. The Reporting Analyst I is responsible for data entry and auditing of data in Allied’s Executive Reporting platform and CRM system. The position is also responsible for obtaining non-integrated PBM data, prior administrator data, and assists in the preparation of multiple stop loss reports monthly for both internal and external customers. The Reporting Analyst I will also be responsible for maintaining the dedicated inbox and will assist with assigned projects. The position will work directly with the Underwriting Reporting Supervisor and other partners within the Underwriting and Reporting/Analytic teams.
ESSENTIAL FUNCTIONS
Develops an understanding of group medical stop loss product offering and basic group underwriting principles.
Saves and reviews monthly integrated stop loss reporting from Allied’s Executive Reporting system and provides regular updates around completion.
Inputs and audits client stop loss contracts entered monthly in Allied’s Executive Reporting System using provided stop loss documentation.
Updates Allied’s CRM with pertinent data associated with the client’s stop loss contract.
Secures and formats non-integrated PBM data and prior administrator data from both internal and external vendors to appropriately update client reporting.
Participates in scheduled meetings and provides feedback around data integrity audits.
Assists with the completion of all assigned tasks and projects related to Underwriting and Reporting/Analytics.
Other duties as assigned.
EDUCATION
Associate or Bachelor’s Degree in Mathematics, Finance, Business Management Preferred.
EXPERIENCE & SKILLS
1-3 years in an administrative or data entry position.
Intermediate level work experience with Microsoft Office, Word, and Excel Access and Power Point software applications.
Strong written and verbal communication skills required.
Strong analytical abilities.
Experience and proficiency using company web-based applications and systems.
Self-directed and able to work without supervision
Beginner or Intermediate level proficiency with VBA coding
COMPETENCIES
Job Knowledge
Time Management
Accountability
Communication
Initiative
Customer Focus
PHYSICAL DEMANDS
Standard office duties – sitting, working with a computer, etc.
WORK ENVIRONMENT
Remote
APPLY HERE
by twochickswithasidehustle | Apr 22, 2023 | Uncategorized
Who we are
Healthcare is more confusing, more costly, and more complex than ever. Transcarent is a health and care experience company on a mission to empower Members to stay healthy by providing them with unbiased information, trusted guidance, and easy access to high value care where and when they need it. You will be part of a world-class team, supported by top tier investors like 7wireVentures and General Catalyst, and founded by a mission-driven team committed to transforming the health and care experience for all. We closed on our Series C funding in January 2022, raising our total funding to $298 million and enabling us to respond to the demand for rapid expansion of our offering.
Transcarent is committed to growing and empowering a diverse and inclusive community within our company. We believe that a team with diverse lived experiences, working together will strengthen our organization, and our ability to deliver “not just better but different” experiences for our members.
What we look for in our teammates
We are looking for teammates to join us in building our company, culture, and Member experience who:
Put people first, and make decisions with the Member’s best interests in mind
Are active learners, constantly looking to improve and grow
Are driven by our mission to measurably improve health and care each day
Bring the energy needed to transform health and care, and move and adapt rapidly
Are laser focused on delivering results for Members, and proactively problem solving to get there
What we look for in this role
Our Team is growing and seeking an energetic self-starter who shares our passion for providing excellent customer service. Our Payroll Specialist is responsible for processing all aspects of payroll and maintaining the employee database regarding salary and pay. The ideal candidate has outstanding organizational skills and excels in a customer-focused, fast-paced environment.
What you’ll do for our team
Process multi-state payroll runs on a semi-monthly and bi-weekly basis.
Analyze and detect opportunities for improvement and recommend scalable processes and/or best practices.
Providing standard and ad-hoc payroll reports as needed by various internal departments such as Finance, Accounting, Legal, Benefits, and People Operations.
Manage compliance related matters such as but not limited to multi-jurisdiction tax withholdings, reviewing timesheets for non-exempt employees, garnishments, annual audits, balancing and reconciling pay data etc.
Research and resolve tax notices from federal, state, and local tax agencies.
Provide support to various projects involving process enhancements and system integrations.
Provide exemplary support with a focus to deliver on the complex needs of our employees by resolving issues and responding to inquiries in an effective and timely manner.
Create and/or maintain payroll documentation as it relates to processing, operational procedures, compliance, and other payroll-related matters.
Perform data reconciliation/audits to ensure data integrity across multiple disparate systems (e.g. NetSuite, payroll)
Support month-end close and prepare all payroll-related journal entries to upload into NetSuite.
Skills we’re looking for
Bachelor’s degree in Business, Finance, and/or Accounting or equivalent professional experience
CPA and/or CPP preferred but not required
Minimum of 3 years of relevant and progressive payroll experience
Experience with Paycom preferred but not required
Basic understanding of accounting, taxation, and finance concepts as it relates to payroll
Proficiency in utilizing various software applications (e.g. Microsoft Office and Microsoft Excel)
What you can bring to our team
Exceptional organizational skills, communication, and ability to think outside the box
Ability to work independently and collaboratively with team members and other stakeholders
Self-motivation and goal orientation with a drive to deliver results in a rapid growth environment
Strong attention to detail, with the ability to multi-task, work well under pressure and meet deadlines
Total Rewards
As a remote position, the salary range for this role is $80,000-$100,000.
Individual compensation packages are based on a few different factors unique to each candidate, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal equity.
Salary is just one component of Transcarent’s total package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock options.
Our benefits and perks programs include, but are not limited to:
Competitive medical, dental, and vision coverage
Competitive 401(k) Plan with a generous company match
Flexible Time Off/Paid Time Off, 12 paid holidays
Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance
Mental Health and Wellness benefits
Location
You must be authorized to work in the United States. Depending on the position we may have a preference to a specific location, but are generally open to remote work anywhere in the US.
Transcarent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out!
Research shows that candidates from underrepresented backgrounds often don’t apply unless they meet 100% of the job criteria. While we have worked to consolidate the minimum qualifications for each role, we aren’t looking for someone who checks each box on a page; we’re looking for active learners and people who care about disrupting the current health and care with their unique experiences.
APPLY HERE
by twochickswithasidehustle | Apr 22, 2023 | Uncategorized
Are you ready to join a growing team that puts a premium on productivity and has an award-winning culture, centered around transforming talented employees into effective business leaders?
Then BHG Financial is the place for you. We offer innovative financial solutions to licensed and highly-skilled professionals, representing the best of both traditional lending and fintech, and are looking for passionate, impact players to help take our company to the next level.
At BHG, you’ll become immersed in the finance industry—with a variety of loan solutions, credit cards, patient financing, bank programs, and collections services, which have helped BHG become one of the leading providers of finance solutions.
With over 20 years in business, we have the stability of an established company with the speed and agility of a startup, where ingenuity and risk-taking are encouraged, and every employee has the opportunity to learn, grow and thrive.
Who You Are
You are a motivated professional who is passionate about working collaboratively to get the job done. You excel at organization and time management, and have experience in Finance/Accounting. Your experience from an analytical perspective includes proficiency with MS Office, Excel and data reporting tools. You are a driven, self-motivated individual and thrive in a fast-paced environment where you can continuously learn and grow within.
What You’ll Do
Monthly balance sheet reconciliations
Collecting and reviewing monthly bank statements from BHG reserve accounts
Assist in collecting and summarizing data relating to Accounting Department projects and/or Audits
Corresponding with our 1,000+ banking partners regarding account activity and loan servicing
Collaborating with other BHG departments to better fulfill their accounting needs
Processing electronic transactions to originate new loans and service existing loans
Completing work with highest ethical standards
What You’ll Need
Bachelor’s Degree in Accounting
1+ years of experience preferred
Strong Microsoft Office Skills including Excel
Experience with accounting software preferred (Workday)
Ability to work in a fast-paced environment while meeting strict deadlines
Strong interpersonal and communication skills
Willingness to work both independently and in a group setting
Strong attention to detail a must
Life At BHG
At BHG, we work hard and aren’t afraid to take risks. Since the beginning, our core values of PMA (positive mental attitude), team player and loyalty have been the driving force behind every interaction we have between each other and our customers. We have a healthy respect for the daily grind, yet we value work/life balance. We believe that all employees should have the opportunity to lead and that good ideas can come from anyone. From the top-down, our leaders are actively involved not only in strategic oversight and running the business, but also in the well-being and growth of all employees. We consider people our #1 asset, and help employees realize their full potential, set and exceed their goals, and explore new opportunities for personal and professional development.
Why You Should Join BHG
We strive to offer amenities, opportunities, events, and programming that support the interests of our teams, while furthering the culture that makes us Great Place to Work® certified. Some of the benefits you can expect when you join BHG include:
100% coverage of monthly health insurance premiums
Competitive PTO and vacation policies
Company 401(k) plan with employer contributions after one year
On-site gym access and memberships, with personal trainers, and certified nutritionists on staff
Company-sponsored training and certification opportunities
Monthly award ceremonies where top achievers are celebrated and receive additional bonuses
Ongoing volunteer opportunities to give back to the community through our BHG Cares program
APPLY HERE
by twochickswithasidehustle | Apr 22, 2023 | Uncategorized
Overview
Job Summary:
The Payment Coordinator is responsible for the first steps in the billing process for the electronic or paper lock boxes. Daily assignments are provided by the supervisor and the payment clerk must develop a plan to complete work lists by end of each day. Payment Coordinator must comply with applicable laws regarding billing standards and be able to operate in a team-oriented environment that strives to provide superior service to anesthesia providers throughout the country.
Responsibilities
Essential Functions and Tasks:
Download bank statement to a secured drive
Download EOBs from payer’s website
Sort lockboxes/office deposits from client by date of service
Log deposit amounts daily for each client’s lock box on spreadsheet
Review outstanding issues daily
Sort mail for remote check scanner and bank deposits
Create payment batches in MedSuite
Prepare and work correspondence daily per client specification
Retrieve correspondence and sort by client
Disperse paper correspondence to appropriate managers
Corrects address on return mail
Notates patient accounts properly
Performs special projects and other duties as assigned
Qualifications
Education and Experience Requirements:
High School Diploma or GED
At least one (1) year in data entry field preferred
At least one (1) year in medical billing preferred
Knowledge, Skills, and Abilities:
Intermediate level knowledge of medical billing rules, such as coordination of benefits, modifiers, Medicare, and Medicaid and understanding of EOBs
Become proficient in use of billing software within 4 weeks and maintain proficiency
Ability to read, understand, and apply state/federal laws, regulations, and policies
Ability to communicate with diverse personalities in a tactful, mature, and professional manner
Ability to remain flexible and work within a collaborative and fast paced environment
Basic use of computer, telephone, internet, copier, fax, and scanner
Basic touch 10 key skills
Basic Math skills
Understand and comply with company policies and procedures
Strong oral, written, and interpersonal communication skills
Strong time management and organizational skills
Strong knowledge of Outlook, Word, Excel (pivot tables), and database software skills
Base Compensation:
Base Compensation for this position: $17.00 – $22.00 per hour
Base Compensation will be based on various factors unique to each candidate including geographic location, skill set, experience, qualifications, and other job-related reasons.
This position is also eligible for discretionary performance bonuses in accordance with company policies.
APPLY HERE
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