by twochickswithasidehustle | Apr 28, 2023 | Uncategorized
Our mission at Product Hunt is to surface great products every day and support our community of Makers in building the future. We obsess over delivering an amazing experience to all of our users and we are building a world-class team to achieve that.
We’ve been around since 2014 and have accomplished a lot with our small but mighty team. But we’ve hit an inflection point and are taking the team through a significant growth phase – we’ve already doubled the team to 50 people over the last year. With our most recent $23 million financing round, we’re ready to find even more ways to deliver value to makers and tech enthusiasts around the world.
We’re seeking an ambitious ad operations specialist to join our Revenue team to help manage our advertising campaign. You will report to the Revenue Team Lead, Lanre, focusing on delivering the best results for advertisers.
Our ideal candidate:
2+ years of experience in ad operations. You’ve either set up an ad ops function from scratch or worked in an established operation, and you’re now excited about setting one up.
Strong understanding of the digital advertising landscape – you’re familiar with terms like CPC, CAC, CTR, and CPM.
Excellent data analysis and problem-solving skills. Our ad ops function is young, working with tools like Excel & Periscope and thinking outside the box is crucial.
Strong communication and interpersonal skills when engaging with internal and external stakeholders.
Does this sound like you? Apply to join our team!
How We Work
Every person adds to the culture of our team. We look for people that are:
Curious – Product Hunt was founded with an experimental mindset, an important principle when building something new
Authentic – People seek authenticity more than ever. It’s a value we hope to demonstrate inside and outside the company.
Bold – Each person on the team should feel empowered to take measured risks to create an outsized impact
Empathetic – Launching a product is anxiety-inducing. It’s important each person on the team can empathize with makers and our community.
Kittenish – We’re serious about our work, but that doesn’t mean we can’t have fun 🙂
We’re a distributed team across 9 countries including Bulgaria, Canada, France, India, Ireland, Spain, Switzerland, United Kingdom, and United States. It’s important to us to build an inclusive team – across gender, ethnicity, and experiences – to best serve our global community.
Full-time Employee Benefits / Perks
A few of the benefits we offer:
Competitive Salary
Wellness stipend – Your health is important to us, too.
Full health insurance coverage for you and your dependents if you live in the US and a generous stipend for outside the US.
Company paid laptop, WFH set up, and a monthly internet stipend
Fluid work schedule – We don’t believe in face time, work when you’re most productive.
Generous vacation time – Hard work deserves time off, so please take it.
Wellness Mondays – First Monday of the month is your time. Spend it however you want.
Professional development stipend – Grow, learn, and become even better at what you do.
Live wherever – We don’t care if you WFH or work from Hawaii (our team is fully distributed)
APPLY HERE
by twochickswithasidehustle | Apr 28, 2023 | Uncategorized
Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.
The Opportunity
The Expert Coach is responsible for providing support for whole person 1:1 coaching. The purpose of coaching and education provided is to drive behavior changes that positively impact clinical outcomes and overall health status within the member’s program and beyond, to foster and develop positive relationships with members, and to provide an excellent member experience.
Responsibilities
Empowers members to be able to effectively self-manage their own chronic condition.
Assess and identify individual member’s needs such as skills, knowledge, barriers, and motivation to appropriately educate/coach in such a way that drives behavior changes which positively impacts clinical outcomes and overall health status.
Coaching approach is congruent with Motivational Interviewing for a member centered approach.
Attend mandated meetings and complete trainings online and/or in person when required.
Follow scheduling best practices to meet appropriate coaching utilization and meet member needs.
Actively participates in process improvement with a positive attitude and solution-focused mindset.
Provides support to other coaches who have less experience by way of formal or informal mentoring, offering feedback and answering questions.
Support content development (including but not limited to education handouts, videos, podcasts, and client facing presentations) as requested.
Stay updated on clinical best practices for whole-person coaching; shares clinical expertise/knowledge across team and company as needed.
If coaching specifically in the Diabetes Management (DM) product:
Utilize CDCES knowledge to autonomously provide 1:1 diabetes education and coaching sessions based on the ADCES 7 Self-Care Behaviors, including other clinically relevant and evidence-based recommendations.
Stay up to date on clinical best practices for diabetes management.
Facilitate live diabetes focused Learning Events for group coaching as needed.
If coaching specifically in the MH product:
Utilize NBC-HWC or ICF credentialing knowledge to provide 1:1 mental health coaching sessions based on Teladoc Health’s evidence-based mental health coaching protocol inclusive of theories from the Unified Protocol for Emotional Disorders, Cognitive Behavioral Therapy and Dialectical Behavior Therapy.
Provide asynchronous text-based support to members and help them engage in our Digital Mental Health Platform.
May have up to 30% of time allocated to liaison, project, or cross-functional responsibilities as needed by the business and approved by direct manager/lead.
Secondary responsibilities include:
Provide real time response and support for wirelessly enabled monitoring device on a 24/7/365 rotating basis as indicated.
Focus on serving members efficiently and effectively to achieve the best outcomes possible.
Refer members for support and education for other conditions as needed based on clinical care guidelines including the ADA Standards of Medical Care in Diabetes, AHA Hypertension Clinical Guidelines and CDC DPP Lifestyle Management guidelines.
Actively engage with members via a variety of communication tools including telephone, email, text, virtual application, and 1:1 coaching session to provide feedback and support, answer questions, share resources, and hold members accountable to their goals.
Candidate Profile
Must possess and maintain the NBC-HWC certification or ICF coach. Assumes responsibility for professional development and continuing education to maintain knowledge, skills, and professional certification.
Up to date with the required CEU’s to maintain NBC-HWC or ICF
Minimum of a bachelor’s degree
If coaching in the Diabetes product, must possess and maintain certification as a Certified Diabetes Care and Education Specialist (CDCES). Assumes responsibility for professional development and continuing education to maintain knowledge, skills, and professional certification.
Up to date with the required 75 CEU’s in 5 years to maintain CDCES certification.
Effectively applies evidence-based principles to enhance coaching practice.
Seeks out and reviews research findings in application to practice.
Ability to interpret and incorporate the ADCES 7 DSME/T education model into practice specifically focusing on behaviors essential for improving health and quality of life of the member with diabetes.
Possess a strong background knowledge behind the science and latest treatment options for managing diabetes.
If coaching in the DPP product, must possess the CDC Lifestyle Certification.
Has at least 3 years of professional experience in the healthcare field.
Provides quality member education and coaching.
Empowers members to be able to effectively self-manage their own chronic condition.
Able to assess and identify individual member’s needs such as skills, knowledge, barriers, and motivation to appropriately educate/coach to drive behavior changes that positively impact clinical outcomes and overall health status.
Conveys enthusiasm and positive energy during member interactions.
Coaching approach is congruent with Motivational Interviewing for a member centered approach.
Possess excellent written and verbal communication skills.
Ability to communicate with members empathetically and according to the Teladoc culture.
Ability to establish rapid member rapport via telephonic and written interactions.
Documents consistently and to the standards set by Teladoc using EMR.
Possess exceptional time management and organizational skills.
Passionate about changing people’s lives and willing to go the extra mile to help members be successful.
Possess excellent customer service skills to provide a consistently high-quality member experience.
Ability to deliver high quality, engaging educational presentations on health and wellness issues.
Display confidence, assertiveness and flexibility. Must be a self-starter that considers the day-to-day operations of this role as well as the business goals to provide an excellent experience for members.
Creative, dedicated and determined in helping members achieve their goals.
Adaptable, innovative, and embraces teamwork and change.
Knowledge in behavior change and habit formation.
Comfortable working with but not limited to MS word, Excel, PowerPoint, Outlook 365, Microsoft Teams, SharePoint, OneDrive, Salesforce and Learning and employee engagement platforms.
Maintains compliance with Federal, State and local regulations pertaining to training, FDA Quality System Regulation (cGMP), ISO 13485, Canadian Medical Device Regulation (CMDR), In Vitro Diagnostic Directive (IVDD), and Medical Device Directive (MDD) and HIPAA.
Also desirable:
Advanced degree in health-related (Behavior, Nutrition, Exercise) field.
Bilingual Spanish/English desirable but not required.
Work Environment
Full time role
Work remotely from home within 48 continental US states.
Domestic travel may be required 2-4 times per year to attend meetings and conferences.
Sitting and viewing a computer screen for long periods of time is essential.
Fast-paced as we are constantly innovating and iterating to the business needs; flexibility and adaptability are essential qualities.
The base salary range for this position is $28 – $32/hour. In addition to a base salary, this position is eligible for performance bonus, and benefits (subject to eligibility requirements) listed here:
APPLY HERE
by twochickswithasidehustle | Apr 28, 2023 | Uncategorized
Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.
The Opportunity
The (Alert Response) Expert Coach is responsible for providing real-time response for the wirelessly enabled monitoring device on a 24/7/365 basis. Additionally, coaching and education is to drive behavior changes that positively impact clinical outcomes and overall health status within the member’s program and beyond, foster and develop positive relationships with members, provide an excellent member experience.
Responsibilities
Provide real time response and support for wirelessly enabled monitoring devices. Focus on serving members efficiently and effectively to achieve the best outcomes possible.
Refer members for support and education for other conditions as needed based on clinical care guidelines including the ADA Standards of Medical Care in Diabetes, AHA Hypertension Clinical
Guidelines and CDC DPP Lifestyle Management guidelines.
Actively engage with members via a variety of communication tools including telephone, email and text to provide coaching, feedback and support. Additionally, coach may also answer questions, share resources, and hold clients accountable to their goals.
Support Sales team in telephonic and app sales demonstrations as needed.
Attend meetings and training online and /or in person when expected.
Remain current on all coaching and compliance training; updated on all internal changes.
Follow best scheduling practices to meet appropriate coaching utilization and meet member needs.
Maintains compliance with Federal, State and local regulations pertaining to training, FDA Quality
System Regulation (cGMP), ISO 13485, Canadian Medical Device Regulation (CMDR), In Vitro
Diagnostic Directive (IVDD), and Medical Device Directive (MDD) and HIPAA.
May have up to 10% of time allocated to project, or cross-functional responsibilities as needed by the business and approved by direct supervisor.
Candidate Profile
Bachelor’s Degree or relevant Certifications and years of experience working with chronic conditions
Assumes responsibility for professional development and continuing education to maintain knowledge and skills.
Possess excellent written and verbal communication skills.
Ability to communicate with members empathetically and according to the Teladoc culture.
Ability to establish rapid member rapport via telephonic and written interactions.
Documents consistently and to the standards set by Teladoc Health using EMR.
Empowers members to be able to effectively self-manage their own condition.
Conveys enthusiasm and positive energy during member interactions.
Ability to work autonomously in a responsible, efficient manner.
Possess exceptional time management and organizational skills.
Passionate about changing people’s lives and willing to go the extra mile to help members be successful.
Customer Service skills and experience.
Display confidence, assertiveness and flexibility. Must be a self-starter.
Creative, dedicated and relentless in helping members achieve their goals.
Adaptable, innovative, and embraces teamwork and change.
Comfortable with and interested in technology including but not limited to MS word, Excel, PowerPoint, Outlook 365, Microsoft Teams, Zoom, GoTo, Webex, Learning and employee engagement platforms etc.
Spanish (bi-lingual) preferred
Work Environment
Work remotely from home within 48 continental US states.
Domestic travel required 2-4 times per year to attend meetings and conferences.
Sitting and viewing a computer screen for long periods of time is essential.
Fast paced as we are constantly innovating and iterating to the business needs; flexibility and adaptability are essential qualities.
Schedule will be considered “FLEX”
Understand that most hours available or assigned are going to be in high demand times: primarily weekends, evenings/nights, and holidays to cover requested time off.
The Full-time, Flexible coach schedule will have two weekdays off each week and may designate 2 weekend days per month as “unavailable” designated prior to quarter beginning as approved by Coach Schedule to balance schedule coverage needs.
The Full-time, Flexible coach will be available Days or Evenings, Friday, Saturday, Sunday including some Holidays. Overnights will occasionally be open, as well, if coach is available/willing.
Coach can expect a minimum of 30 hours and maximum of 40 hours each week, with the understanding of 30-40 hours on average. Overtime is sometimes available, and the team works together to cover it voluntarily.
Hours will vary weekly based on business need.
Coach will work primarily weekends, day or evenings as needed each week.
The base salary range for this position is $21-27/hourly. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2023. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.
APPLY HERE
by twochickswithasidehustle | Apr 28, 2023 | Uncategorized
Our Newest Opportunity:
Job Summary:
As a Data Connection Administrator at OneDigital, you will provide administrative support for technology customers.
Duties:
Initial Case Intake and Vetting
Online Access;
Product Validation;
Integration Notification;
Sorting discrepancies reports;
Maintain documentation per workflows, procedures, and protocols;
Process carriers that require US processing of eligibility maintenance tasks. This includes but is not limited to entering information into the carrier website, completing carrier spreadsheets, emailing/faxing the document to the carrier or processing the transaction over the phone with the carrier contact.
Follow up with the carrier to obtain status updates.
Reviewing data for deficiencies or errors, reporting any incompatibilities;
Ensure the protection and security of a consumer’s personal, confidential and identifiable information in a professional and responsible manner, according to the standards and requirements of the Health Insurance Portability and Accountability Act (HIPAA);
Meet or exceed department goals as defined;
Complete other duties and projects as assigned.
Required Skills:
Driven, self-motivated, enthusiastic and with a “can do” attitude
Must be self-motivated and disciplined;
Ability to remain calm and clear-minded in a role that directly impacts both revenue and client satisfaction
Excellent communication and interpersonal skills
Ability to manage multiple assignments at one time
A high level of accuracy and attention to detail is required.
Required Experience:
Current life and health insurance license, preferred;
Minimum 2 years’ work experience in a broker agency, benefit administration firm, carrier or TPA, preferred.
APPLY HERE
by twochickswithasidehustle | Apr 27, 2023 | Uncategorized
TridentCare
Description
Shift 11pm-7:15am
- TASKS AND RESPONSIBILITIES:
- Monitors the provided applications and tools in the system and ensure appropriate follow-up is conducted.
- Documents any escalation and reports any unresolved problems to the Call Center Supervisor and/or field operation supervisor.
- Takes client calls and handles account issues when applicable.
- Reports compliance events to the appropriate authority.
- Ensures escalation procedures are observed.
- Documents follow-up efforts by placing notes in all claims/orders.
- Conducts tracking and case follow-up of all assignments. Must control full completion of all work assignments that are given, also aiding as needed.
- Collaborates with Phlebotomy Management, Laboratory, Lab Dispatch, Customer Service, and Courier services (as needed), to ensure case completion.
- Accommodates various facility special requests, honor high priority / hot home facility laboratory orders, expedite urgent cases conducting constant follow up, and maintain a positive attitude to connecting parties to ensure excellent customer service is provided.
- Provides detailed written documentation of issues that occur. It may be necessary to conduct initial investigations of situations, or conduct troubleshooting, or oversee immediate handling of an unexpected problem.
- Notifies Supervisor of any issues that are difficult to control, or negative trends in team behavior.
- Identifies and pursues self-improvement needs, adapts to changes.
- Performs other duties as assigned, help when attendance issues arise within the office, maintaining a positive attitude, and engaging in daily teamwork.
- Assist with handling incoming calls from our facilities, phlebotomists, or in-house calls. Answers questions that the Stat Tracking team and other departments might have. If unknown, then works to get the answer and shares with the team once it’s discovered.
- Emails are to be followed up and replied to in a professional and timely manner.
REQUIRED SKILLS:
- Excellent computer keying skills required, alpha and numeric data entry skills.
- Attention to detail.
- Ability to organize and control multiple tasks at one time.
- Ability to handle large volumes of telephone assistance with various departments and connecting personnel.
- Be trustworthy and work well without direct supervision.
- Must be self-motivated, dependable, and competent.
- Proficient in computer procedures, telephone etiquette, customer service skills.
- Ability to operate a desk phone or VOIP phone application.
- Proficient in written and verbal skills in the English language.
- Ability to understand and follow written and oral instructions.
- Ability to maintain effective working relationships with customers and co-workers.
- Ability to prioritize and manage multiple tasks.
- Ability to follow directions and conduct self in a professional manner.
- Ability to explain, relay, timeline of events regarding a difficult or high maintenance issue.
- Critical thinking and active listening skills are a must, with the ability to motivate and coach staff.
Qualifications
Skills
Required
Typing Skills Min 35 wpm
Intermediate
Typing Skills – 10 Key
Novice
Identify/Resolve Problems
Intermediate
English written/verbal
Some Knowledge
Communication Skills
Novice
Computer Skills
Intermediate
Preferred
Medical Terminology
Novice
Customer Service
Some Knowledge
Behaviors
Required
Dedicated: Devoted to a task or purpose with loyalty or integrity
Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Preferred
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Education
Preferred
High School or better.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
APPLY HERE
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