Data Entry Specialist

Job Type

Full-time

Description

Valenz® Health simplifies the complexities of self-insurance for employers through a steadfast commitment to data transparency and decision enablement powered by its Healthcare Ecosystem Optimization Platform. Offering a strong foundation with deep roots in clinical and member advocacy, alongside decades of expertise in claim reimbursement and payment validity, integrity, and accuracy, as well as a suite of risk affinity solutions, Valenz optimizes healthcare for the provider, payer, plan, and member. By establishing “true transparency” and offering data-driven solutions that improve cost, quality, and outcomes for employers and their members, Valenz engages early and often for smarter, better, faster healthcare.

About Our Opportunity

As a Data Entry Specialist I, you will enter health practitioners’ data into our database and index all corresponding documents appropriately.

To be successful in this role, you will have a high attention to detail and thrive in a deadline driven environment. 

Things You’ll Do Here: 

  • Prepare electronic files for computer entry by compiling and sorting information, establishing entry priorities.
  • Process source documents by reviewing data for deficiencies before entry.
  • Locate and correct data entry errors or reporting issues to management.
  • Maintain logs of activities and completed work.
  • Protects operations by keeping health practitioners’ information confidential.
  • Verify that all documents are legible, correctly ordered, and have stamp date.
  • Index corresponding documentation to the appropriate file.
  • File electronic copies of source documents in the appropriate location.
  • Self-monitor productivity goals processing at least 8 files an hour with a 98% accuracy rate.

Reasonable accommodation may be made to enable individuals with disabilities to perform essential duties.

Where You’ll Work

This is a fully remote role.

Why You Will Love Working Here

We offer employee perks that go beyond standard benefits and compensation packages – see below!

At Valenz, our team is committed to delivering on our promise to engage early and often for smarter, better, faster healthcare. We want everyone engaged within our ecosystem to be strong, vigorous, and healthy. You’ll find limitless growth opportunities as we grow together. If you’re ready to utilize your skills and passion to make a significant impact in the healthcare self-funded space, Valenz might be the perfect place for you!

Perks and Benefits

  • Generously subsidized company-sponsored medical, dental, and vision insurance
  • Company-funded HRA
  • 401K with company match and immediate vesting
  • Flexible working environment
  • Generous Paid Time Off 
  • Paid maternity and paternity leave
  • Paid company holidays 
  • Community giveback opportunities, including paid time off for philanthropic endeavors

At Valenz, we celebrate, support, and thrive on inclusion, for the benefit of our associates, our partners, and our products. Valenz is committed to the principle of equal employment opportunity for all associates and to providing associates with a work environment free of discrimination and harassment. All employment decisions at Valenz are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.

Requirements

What You’ll Bring to the Team: 

  • 1+ years of experience in a data entry or data verification position.
  • Excellent verbal and written communication skills, including the ability to effectively communicate with internal and external customers.
  • Experience working in a fast-paced, detailed, and deadline-driven environment.

A plus if you have:

  • Experience working in the healthcare industry and with credentialing applications.

APPLY HERE

Communications Specialist

Job Type

Full-time

Description

EOI Service Company, a national benefits communication and enrollment firm, has a unique opportunity for a Communications Contractor. This is an exciting opportunity to build a career in a fast-paced and growth-oriented environment. The Communications Contractor supports communications initiatives under the direction of the Director of Communications.

Responsibilities

· Design collateral such as emails, posters, flyers, memos, benefit guides, websites and microsites.

· Manage and update templates as needed.

· Proofreading and editing.

· General office support and other duties as assigned.

Skills

· Self-motivated with the ability to prioritize, manage multiple tasks, and deliver high-quality, error-free products under tight deadlines.

· Proficient in the use of an email marketing CRM platform like HubSpot to build or Constant Contact to design and distribute email marketing campaigns and landing pages.

· Strong creative and technical writing, editing, proofreading, layout, and design skills

· Strong organizational and attention to detail skills

· Ability to work both individually and in a team environment.

· Proficient with Adobe Creative Suite

· Knowledge of the insurance industry is a plus.

Requirements

Qualifications

· Must have a minimum of 4 years of effective and relevant communications experience.

· Must have a Bachelor’s degree in communications, PR, English, advertising, marketing, or related field.

· Must have demonstrated experience writing, editing, and proofreading for a variety of communications channels.

· Experience with email campaigns such as HubSpot or Constant Contact and Adobe Creative Suite is required.

· Must be articulate and able to handle client calls when needed.

Salary Description

$60,000

APPLY HERE

Call Center Operations – Quality Assurance Analyst (100% Remote)

Remote Quality Assurance Analyst

Who we are:

ClearCaptions was founded in 2011 with a driving force to serve the hard-of-hearing to enable them to communicate again after they lose the ability to use the telephone. Since our inception, we have existed for one purpose, to improve the lives of our customers. Enabling communication is our passion. We believe in providing the highest levels of service and products to our customers. Our goal is to change lives by re-enabling social connections and independence through using the telephone today and through other services in the future. We are a technology service company that utilizes groundbreaking automatic speech recognition, human captioning, product development, and customer center marketing, sales, and service to deliver and easy to use products to our mostly senior customer base. As a Federal Communications Commission (FCC) – certified telephone captioning provider, ClearCaptions follows the highest industry standards for privacy, security, and professionalism on all calls. For more information, visit clearcaptions.com.

This is a Remote/Work from Home position reporting to the Quality Assurance Manager.

Position Summary:

The Quality Assurance Analyst position is an exciting, multi-faceted position that requires an effective candidate with varied skills and abilities. The Quality Assurance Analyst will perform tasks involving quality assurance, training, and training assistance, reporting and ad-hoc support for our product. The Quality Assurance Analyst will analyze, evaluate performance, develop scripts, and audio files. The Quality Assurance position will interact with teams in several different locations in and outside of the country. This position best suits someone who enjoys working on their own setting goals and consistently meeting them.

What you will do:
Work independently with little daily oversight or supervision. Must exercise sound business judgment in matters that directly affect the company’s compliance with FCC regulations.
Assist in design, development and implementation of advanced tools with regards to a national and international quality assurance program.
Work collaboratively and with decision making power inter-departmentally (and with employer’s customers) on various projects.
Write test scripts, perform mock test calls, and remotely monitor calls.
Evaluate calls via Remote Monitor/Scripted Calls/Recorded Calls.
Discern meaning from listening to a variety of accents, regional dialects and areas of knowledge.
Participate in calibration sessions for call center staff.
Provide feedback to team and call center team leaders and managers.
Subject Matter Expert on quality tools.
Plan, implement, and/or participate in calibration/QA activities.
Analyze data to identify patterns, trends, anomalies, create reports, and interpret/explain data and to solve problems.
Set your own schedules and meet deadlines on a daily, weekly and monthly basis to meet business/team/individual goals (non-adherence based scheduling).
May be required to use personal, independent judgment and discretion in matters directly impacting agents’ employment status. These matters include but are not limited to quality and SLA standards, programs and procedures run in the call centers, matters of FCC compliance as well as confidentiality and ethics.
Must support the business 24/7 which will regularly involve duties outside of their regular work hours. Primary business hours are M-F; however, some activities may be required outside of normal business hours.
Use independent judgment to implement improvement programs with various subcontractor companies which impact ClearCaptions.
May provide oversight and implement procedures for recruitment and hiring activities of the subcontractor call centers.

The kind of people we look for:
Versatile people who thrive on variety and challenge.
Excited about working in a fast-paced environment.
Innate problem solvers who want to grow in a flexible, collaborative culture.
Takes initiative, pushes boundaries, motivated to innovate.
Qualifications:
Associate or bachelor’s degree preferred but not required.
Direct work experience in quality assurance preferred.
Proficient in Microsoft Office/Office 365 products. Intermediate knowledge of Excel preferred, including the ability to extract raw data from multiple sources to create reports.
Excellent English language written and oral communications skills.
Experience with the following is a plus:

Captioning, Customer Service, Sales, Technical Support

Process innovation and documentation production

Knowledge of or previous experience with Salesforce software

Physical Demands:
Employees may experience the following physical demands for extended periods of time:  Employees may experience the following physical demands for extended periods of time:  
Sitting, standing, and walking (95-100%).
Keyboarding (70-90%)
Viewing computer monitor, tablet, and cell phone requiring close vision (70-90%).
Work Environment: 

100% Remote:

Work environment is primarily indoors at home, customer or vendor site, or other business meeting venue, exposure to all types of weather and temperature conditions during travel, and exposure to hazardous driving and traffic conditions. Travel (up to 5%) may include overnight and out-of-state travel.   

Compensation:
$22.00/hr to $26.46/hr with consideration to experience and geographical location. Please see www.clearcaptions.com/careers for an overview of our generous benefits program.

Intrigued to learn more?

When you apply for this role, your information will be personally reviewed by our talent acquisition team (not by a robot). You can expect to hear back from us with feedback if we think there could be a fit and what next steps look like.

ClearCaptions is an equal opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability.

APPLY HERE

Tory of all duties, responsibilities, and qualifications required of employees to do this job.

Sr Specialist – International Social Media

When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn’t like any other. Same goes for the way we support our employees. Our culture of openness, flexibility, and inclusiveness allows everybody to flourish in their own way. If you’re looking for a career where you can be part of the action as we continue to grow our iconic brand – We got you!
The International Social Media Senior Specialist & community manager role will ensure the brand visual standards, character, tone and imagery are upheld and maintained in Wendy’s International markets. This role will work cross functionally with the international and US marketing teams, regional marketing teams and external agencies to ensure the best practices and guidelines are followed. This role will be the primary owner of centralized social media agency relationships. Specific areas of focus include but are not limited to: Audit and coach FZs on paid media campaigns meanwhile monitoring all Wendy’s social media platforms, advising when changes are needed, reviewing and approving paid media campaigns across social media channels, campaign reporting and analysis, new channel/partnership development, timeline management of content development and execution, maintenance of internal processes for storing and approving creative assets. Fluency in Spanish is mandatory due to scope of this role.

Responsibilities
Paid social marketing campaign management working directly with agency partners and external teams to develop and monitor full year-long calendar of activity.
Social reporting and analysis, identifying new methodologies and communicating best practices with key cross-functional partners.
Evolve and maintain an asset management system to deliver turn-key creative to international markets.
Drive new channel/partnership development according to strategy.
Monitor social media trends and FZ social media activity.

LI-Remote

WHAT WE EXPECT FROM YOU
Bachelors Degree is required, preferred focus in Advertising, Communications, or Marketing/PR.
3+ years marketing experience, including an understanding and familiarity with all major social platforms.
Experience working at or with a large consumer-facing brand.
Experience working inside a creative agency, or experience managing creative agency resources.
Strong communication skills with the ability to contribute to new process development and develop robust creative deliverable timelines.
Spanish language proficiency is required.
Self-motivated and able to take proactive approach in ambiguous situations.
Wendy’s was built on the premise, “Quality is our Recipe®,” which remains the guidepost of the Wendy’s system. Today, Wendy’s and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world’s most thriving and beloved restaurant brand.
Education: Bachelor’s Degree

Travel: 25%

Pay Range: $65,000 – $111,000 Annually

Wendy’s is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job.

APPLY HERE

Data Entry Specialist

Job Type

Full-time

Description

Valenz® Health simplifies the complexities of self-insurance for employers through a steadfast commitment to data transparency and decision enablement powered by its Healthcare Ecosystem Optimization Platform. Offering a strong foundation with deep roots in clinical and member advocacy, alongside decades of expertise in claim reimbursement and payment validity, integrity, and accuracy, as well as a suite of risk affinity solutions, Valenz optimizes healthcare for the provider, payer, plan, and member. By establishing “true transparency” and offering data-driven solutions that improve cost, quality, and outcomes for employers and their members, Valenz engages early and often for smarter, better, faster healthcare.

About Our Opportunity

As a Data Entry Specialist I, you will enter health practitioners’ data into our database and index all corresponding documents appropriately.

To be successful in this role, you will have a high attention to detail and thrive in a deadline driven environment. 

Things You’ll Do Here: 

  • Prepare electronic files for computer entry by compiling and sorting information, establishing entry priorities.
  • Process source documents by reviewing data for deficiencies before entry.
  • Locate and correct data entry errors or reporting issues to management.
  • Maintain logs of activities and completed work.
  • Protects operations by keeping health practitioners’ information confidential.
  • Verify that all documents are legible, correctly ordered, and have stamp date.
  • Index corresponding documentation to the appropriate file.
  • File electronic copies of source documents in the appropriate location.
  • Self-monitor productivity goals processing at least 8 files an hour with a 98% accuracy rate.

Reasonable accommodation may be made to enable individuals with disabilities to perform essential duties.

Where You’ll Work

This is a fully remote role.

Why You Will Love Working Here

We offer employee perks that go beyond standard benefits and compensation packages – see below!

At Valenz, our team is committed to delivering on our promise to engage early and often for smarter, better, faster healthcare. We want everyone engaged within our ecosystem to be strong, vigorous, and healthy. You’ll find limitless growth opportunities as we grow together. If you’re ready to utilize your skills and passion to make a significant impact in the healthcare self-funded space, Valenz might be the perfect place for you!

Perks and Benefits

  • Generously subsidized company-sponsored medical, dental, and vision insurance
  • Company-funded HRA
  • 401K with company match and immediate vesting
  • Flexible working environment
  • Generous Paid Time Off 
  • Paid maternity and paternity leave
  • Paid company holidays 
  • Community giveback opportunities, including paid time off for philanthropic endeavors

At Valenz, we celebrate, support, and thrive on inclusion, for the benefit of our associates, our partners, and our products. Valenz is committed to the principle of equal employment opportunity for all associates and to providing associates with a work environment free of discrimination and harassment. All employment decisions at Valenz are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.

Requirements

What You’ll Bring to the Team: 

  • 1+ years of experience in a data entry or data verification position.
  • Excellent verbal and written communication skills, including the ability to effectively communicate with internal and external customers.
  • Experience working in a fast-paced, detailed, and deadline-driven environment.

A plus if you have:

  • Experience working in the healthcare industry and with credentialing applications.

APPLY HERE