Marketing Manager III

JOB DESCRIPTION

Primary Skills: Marketing Manager, Event logistics, Planning, Budget Management
Contract Type: W2 only
Duration:  09+ months contract
Location: CA, Remote
Pay Range: $60 – $65 per hour
 
NOTE: Role opens to Women Back to Work candidates with a career gap
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TALK to a recruiter NOWCONTACT Varun at 408-907-6925
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 “Looking for a new job that will give YOU a sense of accomplishment?”

JOB RESPONSIBILITIES:

  • Manage event logistics and planning.
  • Oversee creative and production timelines for content and other deliverables.
  • Budget management: open and process requisitions, statement of work documents, manage invoices, overall support of budget management and spend.

JOB REQUIREMENTS:

  • You love managing multiple projects at the same time.
  • Multi-tasking comes easy to you.
  • Organized and high attention to detail.
  • Exceptional writing, communication skills.

APPLY HERE

Lead, Patient Solutions

Description

Job Title:                                        Lead, Patient Solutions

Company:                                      Acclara

Department:                                 Patient Solutions

Leader:                                          Supervisor, Patient Solutions

FLSA Status:                               Hourly/Non-Exempt

Work Location:                        Remote

Travel:                                    No travel required

Compensation:                      $14.00 – $21.89 

OVERVIEW

The Patient Solutions Lead provides day-to-day assistance and technical support to their assigned team(s). This role will be a liaison, between the Patient Solutions team, patients, their representatives, payers, and other departments within Acclara. This position also partners with management to standardize, develop, and update workflow processes, and monitors team productivity and quality, while working accounts to maximize reimbursement.

Responsibilities include:

  • Assists with training and mentoring of new and current employees on policies, procedures, and systems
  • Oversee employee daily work volumes, ensuring employees are meeting or exceeding department standards
  • Provides feedback to management on team and individual accomplishments, areas of concern, progress, and training needs
  • Partners with management to standardize workflows and establish and improve processes, policies, and procedures to promote efficiency in quality and productivity goals
  • Ensure all escalated requests are identified, tracked, and resolved
  • Ensure all inbound calls are answered and outbound call goals are achieved as outlined in policy/service level agreements.
  • Review and interpret patient statements, balances, and client contractual terms/agreements
  • Identify contractual and administrative adjustments
  • May monitor documentation of accounts, recorded calls, and in-coming/out-going paperwork
  • Generates and/or compiles various reports such as: accounts receivable, statistical & collector productivity, including detail of accounts and reasons for unbilled claims.
  • Review all problems claims to determine reasons for, and possible resolution of, problems and delegates follow-up back to employee for necessary action
  • Assist team and supervisor with escalated patient inquiries/concerns and resolve within 24 hours when possible
  • Go-to person for employee questions and concerns and addresses them in a timely and professional manner; obtaining support from management as needed
  • Back-up for all Patient Solution job duties as needed (i.e., receiving inbound calls, making outbound calls, answering questions, handling complaints)
  • Other duties as assigned

QUALIFICATIONS

  • High school diploma or equivalent
  • 2+ years’ experience as Specialist, Patient Solutions or leadership role
  • Strong understanding of patient experience/customer service requirements to include healthcare knowledge with an emphasis on patient and insurance billing
  • Knowledge of EOBs, CPT & ICD-10 codes, HCFAs, UB04s, HCPCS, DRGs and authorizations/referrals
  • Knowledge of computerized registration, billing, collection, and problem resolution procedures
  • Electronic health record experience (Epic, Cerner, Meditech etc.)
  • Ability to work independently and monitor employee production and quality
  • Excellent eye to detail, customers service, communication (written and verbal), interpersonal, problem solving, and organizational skills
  • Strong computer skills including proficiency with Microsoft Office Suite
  • Ability to navigate health plan websites to verify eligibility, benefits and claim status
  • Must be able to work in a fast-paced department and handle multiple tasks, work with interruptions, and deal effectively with confidential information

Preferred Qualifications

  • EPIC experience

Physical Requirements:

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Listed below are the physical requirements required while performing the duties of this job.

  • The employee is regularly required to: stand; sit; talk; hear; use hands and fingers to operate a computer and telephone keyboard; and reach, stoop and/or kneel to install computer equipment
  • The employee must have the specific vision ability to complete close vision requirements due to computer work
  • The employee is required to be able to complete light to moderate lifting

APPLY HERE

Freelance Writer at Shoutvox

About the role:

As a freelance writer, you will be responsible for developing content in the form of blog posts, articles, landing page content and additional marketing content (email copy, etc.).

The freelance writer will be an integral part of our overall content marketing efforts to support our local and small business clients.

To be successful in this role, you will need to be capable of performing basic research when needed and have the ability to craft engaging content that is industry-specific and tailored to reach specific audiences.

Responsibilities:

  • Proficiency in researching and crafting thoughtful and engaging blog content, articles, landing page content, email copy to targeted audiences to help increase conversions
  • In-tune with and open to learning more about our overall content marketing efforts to help us provide the best product possible to our clients
  • Report to our content management team in a timely manner (must answer and respond to emails in 24 hours or less)
  • Collaborate with other members of our marketing team to ensure that all content is on target and optimized for specific audiences

Requirements:

  • Must be familiar with creating content that is optimized for SEO as well as conversions
  • Must be reliable and able to meet all deliverable deadlines
  • Must work well in a team/collaborative environment
  • Must be communicative and responsive as this is how we provide our best product to clients

Compensation:

  • The freelance writer will receive $45/hour base pay with the opportunity for higher rates depending upon the complexity of the assignment

Who we are:

At ShoutVox, our mission is to assist small businesses in generating more leads to meet sales targets. Our team is comprised of professionals and experts in various industries that allows us to provide an all-in-one marketing solution that gets results.

We welcome applicants from all backgrounds to apply. Diversity and inclusion are more than a mantra here. We believe that uniqueness is a strength that can help accelerate us on the pathway to success. Uniqueness is what helps us differentiate our services and stand out in a sea of marketing services that too often provide generic services with a cookie-cutter approach. Everyone at ShoutVox is treated as an individual and we strive to make everyone feel like a part of the family.

APPLY HERE

Video Editor

Y Combinator is the leading startup accelerator for entrepreneurs. Since 2005, YC has invested in over 4,000 companies, including Airbnb, Dropbox, Stripe, Reddit, Instacart, DoorDash, and Coinbase. Today, YC has built the most powerful startup community in the world alongside the products and programs to support founders for the life of their company.

About the roles

We are looking to grow our pool of multi-talented video editors for ongoing work crafting long-form videos for Y Combinator’s popular Youtube channel and short-form videos for Y Combinator’s various social channels (TikTokInstagramYoutube Shorts). This would be a contract position to help our video team on an as-needed, project-by-project basis. 

What you’ll do

  • Edit rough and fine cuts in Adobe Premiere in a timely manner
  • Utilize a variety of assets including original motion design, archival clips, and shot footage into a seamless edit alongside necessary sound design and music
  • Incorporate feedback and notes from the video team and work collaboratively to refine Y Combinator’s look and feel

What you’ll need

  • Minimum 2 years of experience, but ideally 4 years or more
  • Mastery of Adobe Creative Cloud including but not limited to Premiere, After Effects
  • Portfolio of previous work that shows sharp editorial judgment and resourceful, scrappy storytelling skills
  • Passion for thoughtful visuals and audio with sophisticated design sensibility
  • Strong attention to detail and project organization
  • Demonstrated ability to work across multiple styles from explainers, educational, interview, and more 
  • Bonus: Experience with Youtube and social media content focused on startups, business, technology, and entrepreneurship

About the team

We are the lean and ambitious team that produces all the videos for Y Combinator. With a renewed focus on high-quality storytelling and educational content, we publish weekly videos featuring startup advice, founder stories, and an exclusive look inside Y Combinator. We’re a group of technology optimists who believe entrepreneurship is one path to building a better world—the ideal candidates share that passion and will use it to produce the most engaging and informative videos for our audience of founders.

Location: Remote

Compensation: $50-$100/hr. Please include your rate in the application form.

Benefits: This is a 1099 contractor position and not benefits-eligible.

APPLY HERE

Quality Assurance Specialist

Job Type

Full-time

Description

With the guidance of the Customer Experience Team, the Quality Assurance Specialist will monitor, rate and provide relevant feedback to the Benefit Support Center Counselor team regarding call handling performance to ensure the highest level of quality and expectations per company standards and client guidelines are achieved.

Role and Responsibilities

  •  Monitor calls within our Benefit Support Center for standards of quality and completion, per company guidelines and client expectation.
  •  Provide structured and relevant feedback to our BSC Counselors. 
  •  Participate in case trainings and chats as well as monthly counselor training events.
  •  Assess quality adherence criteria for QA audit forms per case for client customization.
  •  Prepares for and actively participates in call calibration sessions when needed.
  •  Effectively communicate with Customer Experience and Training Department to ensure consistency with performance and resources.
  •  Work with a sense of urgency and meet all deadlines with proactive communication concerning timelines.
  •  Is flexible in an environment by championing and embracing change or growth.

Requirements

Qualifications and Education Requirements

  •  High School Diploma or equivalent 
  •  Active resident license to sell Life & Health Insurance, strongly preferred
  •  2-3 years sales or customer service call center experience
  •  Relevant call center QA or call monitoring or sales coaching experience
  •  Work from home or call center experience
  •  Tech savvy with knowledge of basic computer operations with experience working multiple platforms/systems
  •  Must be fluent in English and able to demonstrate strong communication skills such as impeccable grammar, spelling and reading skills. Ability to communicate effectively in a professional manner, verbally and in writing.

Preferred Skills

  •  Highly PC proficient, able to maneuver multiple devices, systems and screens
  •  Attention to detail and quality-oriented
  •  Multi-task oriented
  •  Exposure and/or interest in Insurance and/or Employee Benefits (Voluntary & Group Plans)
  •  Ability to remain highly motivated while working independently in a fast-pace environment
  •  Analytical thinker and problem solver
  •  Excellent listening and interpersonal skills
  •  Confident, approachable, and positive attitude
  •  Excellent oral and written communication skills
  •  Demonstrates personal responsibility (i.e., attendance, punctuality, ownership of day-to-day activities)

What We Offer

  •  Work From Home with all necessary equipment provided
  •  Competitive Pay 
  •  Personalized Coaching and Specialized Training and Development Opportunities
  •  Rewards & Recognition for Stellar Performance
  •  Opportunities for Advancement (Most of our promotions are internal)
  •  An opportunity to join a family of motivated leaders and self-starters with a diverse and inclusive culture

Salary Description

$18-$20

APPLY HERE