by twochickswithasidehustle | Jun 15, 2023 | Uncategorized
We are looking for a mission-driven, hard-working team member who is passionate about making mental health more affordable and is excited to work with both providers and their clients to ensure they have a seamless and positive experience with our insurance program. You will work closely with our Insurance Operations teams to execute on and manage day-to-day operations of Alma’s Insurance Program, while also helping the team to think through opportunities to streamline workflows, improve provider/client experiences, and proactively identify operational risks that may come with scaling our business.
What you’ll do:
- Serve as a functional expert in your subject area, being able to independently handle day to day escalations from internal and external teams
- Manage between 6 to 10 direct reports depending on time in the Team Lead role, prioritizing productivity to hit team SLAs while also supporting team Associates’ professional development
- Maintain extremely productive self-work habits amidst changing workflows and processes, and champion change management for the rest of the team
- Collaborate cross-functionally with our Customer Experience, Insurance Operations, and Product teams to deliver an exceptional experience to providers and clients
- Work closely with the team analyst and operations manager to ensure processes are feasible and efficiently executed by team Associates
Who you are:
- 2+ years work experience in a similar role managing employees and collaborating cross-functionally, ideally at a high growth startup
- You are quick to pattern recognize and understand the impact of decisions through ambiguity
- You have the ability to self-serve with a bias towards action and investigation to get the answers or data required you need
- You are inspired by the success of your team and enjoy supporting others in their professional development
- You are a highly organized team player with excellent communication skills and a customer-centric attitude
- Passionate about mental health and our mission at Alma
- Prior experience in healthcare, specifically mental health, is a plus, but not required
Benefits:
- We’re a remote-first company
- Health insurance plans through Cigna (medical and dental) and MetLife (vision), including FSA & HSA plans
- 401k plan (Roth and Traditional)
- Free Alma platform access
- Monthly therapy and wellness stipends
- Monthly co-working space membership stipend
- Monthly work-from-home stipend to power your wifi, lunches, coffee, and more
- Pet discount program through United Pet Care
- Financial perks and rewards through BenefitHub
- Free EAP access through LifeWorks
- One-time home office stipend to set up your home office
- Comprehensive parental leave plans
- 9 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering Day
- Unlimited PTO
Salary Band: $58,500 – $95,000
APPLY HERE
by twochickswithasidehustle | Jun 15, 2023 | Uncategorized
Alma is looking for a mission-driven, hard-working team member who is passionate about making mental health more affordable and is excited to work with Alma’s Operations team. The successful candidate will be able to ensure a high level of detail and accuracy, can work quickly and efficiently across multiple systems and browsers, and has great communication skills.
The Operations Associate role will be part of the Eligibility Check subteam within Insurance Operations.
This is a full-time position open to candidates across all US geographic locations who are able to work 40 hours a week Monday to Friday. You will be expected to work 9am-5:30pm ET. This is an hourly and remote position.
Start date: July 11, 2023
What you’ll do:
Our team helps mental health providers see their clients in-network. You may be tasked with any of the following responsibilities that enable in-network care:
- Investigate patient eligibility through payer portals and calling insurance payers
- Communicate eligibility to patients and clinical providers
- Execute on detail-oriented investigation using tools such as Kareo, payer portals, and Google Suite, and communicate escalated scenarios to other teams
- Identify escalations and communicate to supervisor
Who you are:
- You have experience determining health insurance or benefits eligibility for clients.
- Previous roles may include: Insurance Verification Specialist, Eligibility Specialist, Benefits Specialist, Patient Advocate, or another role that directly works with an insurance benefits department.
- You are organized, detail-oriented, and proactive with the ability to prioritize work effectively
- You have experience working across multiple software platforms, such as Google Suite, Kareo, Square, ZenDesk, Slack
- You may have experience working with a healthcare technology company in healthcare insurance eligibility, or medical billing, or customer experience
- You are computer proficient
- You have experience with data entry
- You have strong verbal and written communication skills and have the ability to communicate accurately and effectively with internal and external stakeholders
- You are able to work between the hours of 9am-5:30pm ET
- You may have experience working with a healthcare technology company in healthcare insurance eligibility, or medical billing, or customer experience
- You are passionate about mental health and our mission at Alma
Benefits:
- We’re a remote-first company
- Health insurance plans through Cigna (medical and dental) and MetLife (vision),
- including FSA & HSA plans
- 401k plan (Roth and traditional)
- Free Alma platform access
- Monthly therapy and wellness stipends
- Monthly co-working space membership stipend
- Monthly work-from-home stipend to power your wifi, lunches, coffee, etc
- Pet discount program through United Pet Care
- Financial perks and rewards through BenefitHub
- Free EAP access through LifeWorks
- One-time home office stipend to set up your home office
- Comprehensive parental leave plans
- 9 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering Day
- 3 weeks of PTO, plus 7 sick days to recharge
Hourly Rate: $21 per hour
APPLY HERE
by twochickswithasidehustle | Jun 15, 2023 | Uncategorized
Alma is looking for a mission-driven, hard-working team member who is passionate about making mental health more affordable and is excited to work with Alma’s Operations team. The successful candidate will be able to ensure a high level of detail and accuracy, can work quickly and efficiently across multiple systems and browsers, and has great communication skills.
This Operations Associate role will be part of the Claims subteam within Insurance Operations.
This is a full-time position open to candidates across all US geographic locations who are able to work 40 hours a week Monday to Friday. You will be expected to work 9am-5:30pm ET. This is an hourly and remote position.
Start date: July 11, 2023
What you’ll do:
Our team helps mental health providers see their clients in-network. You may be tasked with any of the following responsibilities that enable in-network care:
- Review claims submitted by providers and submit claims to insurance payers
- Review electronic claims from insurance payers and post payments
- Troubleshoot and resolve denied claims by contacting insurance companies via phone and contacting clients/providers via email
- Execute on detail-oriented investigation using tools such as Kareo, payer portals, and Google Suite, and communicate escalated scenarios to other teams
- Identify escalations and communicate to supervisor
Who you are:
- You have experience working with health insurance claims or any role that directly works with a health insurance claims department.
- You are organized, detail-oriented, and proactive with the ability to prioritize work effectively
- You are computer proficient
- You have experience with data entry
- You have experience working across multiple software platforms, such as Google Suite, Kareo, Square, ZenDesk, Slack
- You have strong verbal and written communication skills and have the ability to communicate accurately and effectively with internal and external stakeholders
- You are able to work between the hours of 9am-5:30pm ET
- You may have experience working with a healthcare technology company
- You are passionate about mental health and our mission at Alma
Benefits:
- We’re a remote-first company
- Health insurance plans through Cigna (medical and dental) and MetLife (vision),
- including FSA & HSA plans
- 401k plan (Roth and traditional)
- Free Alma platform access
- Monthly therapy and wellness stipends
- Monthly co-working space membership stipend
- Monthly work-from-home stipend to power your wifi, lunches, coffee, etc
- Pet discount program through United Pet Care
- Financial perks and rewards through BenefitHub
- Free EAP access through LifeWorks
- One-time home office stipend to set up your home office
- Comprehensive parental leave plans
- 9 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering Day
- 3 weeks of PTO, plus 7 sick days to recharge
Hourly Rate: $21 per hour
APPLY HERE
by twochickswithasidehustle | Jun 15, 2023 | Uncategorized
Avela is looking for a contract data entry specialist to assist in daily updates of client data. Successful candidates will be meticulous, detail-oriented, quick learners, and comfortable working with a remote team.
Responsibilities include the following:
· Export most up-to-date client data from the Avela system to Excel CSV format
· Copy select data into Google Sheets to update Looker Studio dashboard
· Filter data exports to create subsets for re-import to the Avela system
· Upload CSVs to Avela system and tag with appropriate, client-stipulated tags
· Proactively communicate daily progress and quickly raise inconsistencies or issues to Avela Client Services Team
This work is to be completed no earlier than 5pm ET and no later than 11pm ET each day. We expect this work to take 2 hours/day, 5 days/week (M-F). We are looking for a commitment of at least 6 months to this role (there is some flexibility for time off/vacation).
Qualifications
High school diploma or equivalent
Proficiency in Microsoft Excel and Google Sheets. Knowledge of Looker Studio preferred
Prior data entry experience and demonstrated exceptional attention to detail, efficiency, and accuracy
Ability to communicate clearly, work effectively independently, and proactively ask questions
Proven track record of integrity and conscientiousness with a demonstrated commitment to data privacy and security
An understanding of the importance of the work we do with school enrollment and the impact their work will have on students and their families
Legal ability to work in the US, based in the USA
$15 – $20 an hour
APPLY HERE
by twochickswithasidehustle | Jun 15, 2023 | Uncategorized
Department: Commercial
Wage : $16.50
Overview
Quality Check (QC) the setup and conversion processes ensuring 99.99% accuracy promised to our clients.
Responsibilities
- QC Setup and Owner Conversion properties
- QC accounts in Transition
- Ensure QC rules are current and relevant
- Provide support during Team trainings
- Maintain QC accuracy metrics
Qualifications & Preferred Skills
- Self-Motivated
- Ability to multitask
- Attention to detail
- Organization skills
- Demonstrate great verbal and written communication skills
- Able to take ownership for work and performance
- Comfortable using a 10-key number pad
- Clear and professional written and verbal communication
- Manage and prioritize workload to hit standards of excellence
- Able to be flexible and adapt to different processes and projects
APPLY HERE
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