by twochickswithasidehustle | Jun 15, 2023 | Uncategorized
Job Details
Description
The Donor Services Gift Processor will receive, and process transactions delivered to the regional donor services from chapters.
Responsibilities:
Essential functions and responsibilities include, but are not limited to:
- Enter transactional data into donor databases by manual and automated processes.
- Review source documents and interpret proper revenue coding.
- Configure external data from various sources for entry into donor databases.
- Communicate with chapter staff and internal departments to investigate transactions with incomplete data to ensure proper revenue allocation.
- Ensure data used for delivery to external vendors is accurate.
- Assist in the development and documentation of department procedures for proper revenue allocation.
Qualifications:
- High School diploma required. Associate’s degree or higher preferred.
- One year of work experience in data processing environment required.
Knowledge, Skills and Abilities:
- Working knowledge of relational database systems
- Experience with a Customer Relationship Management (CRM) system
- Experience with Team Approach and Luminate Online preferred
- Proficient in MS Office Suite, especially with MS Excel
- Strong analytical and problem solving skills
- Excellent written, verbal, and interpersonal communication skills
- Excellent organization skills
- Self-motivated, self-starter and detail-oriented with the ability to manage multiple assignments simultaneously; strong interpersonal communication skills and ability to work quickly with direction and without close supervision
- Team oriented
Location: US Based Remote
Full time of Part time: Full Time
Grade: 503, estimated hourly pay $23-$26
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by twochickswithasidehustle | Jun 15, 2023 | Uncategorized
This posting is virtual; recruiting for Associates based in the Central timezone only.
Center Assistants support the Company Center Instructor and/or Assistant Instructors in a variety of instructional and center management tasks. Job responsibilities are assigned by the Company Center Instructor and/or Assistant Instructors based upon the needs of each center. This position is part-time and may require you to work evenings and or on the weekend.
Early Learner/Primary Instruction:
Working efficiently and effectively with one or two younger or new Kumon students at a time to provide instruction through utilization of the Kumon Method and worksheets
Ensure proper study habits and work skills are being developed and train the students in center routine
Individualizing strategies for student development based on student goals and communication with Instructor
On-going assessment of student skills development
Work closely with Instructor to develop and understand lesson plan and goals for each student in order to properly administer instruction individually
Grading:
Grading of student classwork, homework, and corrections and organizing of Student worksheets
Ensuring Student classwork is completed and corrected to 100%
Assessing oral reading ability with reading students and providing necessary feedback
Provide assistance/guidance to students, as needed, adhering to Kumon Method standards and center procedures
Provide Instructor with written or verbal feedback, as needed, based on student observations and/or student performance on worksheets
Work with other grading assistants to create a balanced workload to ensure grading is completed before the end of class
Front Desk:
Answer incoming phone calls
Communicating with students and parents during class-time, addressing student and parental needs, professionally, quickly, and quietly
Assist with book check in/out
Booking Center Appointments
Assisting with the enrollment process
General Responsibilities:
Relay messages and Parental concerns to the Instructor or Assistant Instructor in a timely manner
Prepare student files
Developing own knowledge of Kumon method and worksheets
Assisting with marketing initiatives and retention events (ex: student awards, goal-setting parties
Support Customer Service issues as they arise
Qualifications:
Strong verbal communication skills, intermediate written communication skills preferred
Proficient math skills a plus
Proficient in basic computer usage
Customer service minded individual
APPLY HERE
by twochickswithasidehustle | Jun 15, 2023 | Uncategorized
350.org is looking for a brilliant Digital Organizing Associate for a freelance /project consultant role from July – November 2023 to join our team of dedicated individuals.
About 350.org
350.org is building a global grassroots movement to solve the climate crisis. Our online campaigns, grassroots organizing, and mass public actions are led from the bottom up by thousands of volunteer organizers in over 188 countries. 350.org works hard to organize in a new way—everywhere at once, using online tools to facilitate strategic offline action. We want to be a laboratory for the best ways to strengthen the climate movement and catalyze transformation around the world. The values that guide and drive our work are listed here.
About the Digital Organizing Associate Position
This role will assist 350.org’s global digital team in delivering an effective and efficient global day of action in November 2023, and the wrap-up work that follows the mobilization.
They will work closely with the Digital Organizing Manager as well as Global Digital Campaigners, and assist the Supporter Services and Engagement Coordinator in building and strengthening the relationships between 350.org and its online supporters. The support might include (but isn’t limited to): managing incoming requests from the 350 local group network and event organizers, on email and social media channels, and redirecting enquiries to relevant departments/teams; supporting publishing of organizing guides and other digital content on our website; other digital organizing and campaigning support around the global day of action.
Responsibilities
- Work with the supporter services coordinator to monitor incoming emails from supporters and volunteers, and enquiries coming in through global social media channels.
- Set processes for redirecting enquiries to relevant departments/teams and flag bugs/typos/broken pages or links, etc.
- Direct users to relevant 350.org trainings and organiser-support resources.
- Assist in updating 350’s mobilisation map of local events .
- Assist in publishing organising guides and other materials on our website, and keeping organising toolkits and other materials up to date.
- Deliver feedback to Digital Campaigners on their email campaigns based on supporter and organiser responses.
- Provide tech support on global and regional webinars that are scheduled around the time of this mobilisation, including making sure Zoom data is synced to our email database.
- Proofreading and testing email blasts set up the digital campaigners.
- Assisting in the testing and quality assurance of the website, action pages and organising materials.
- Data reporting and support to regional organisers to ensure effective absorption work is done after offline actions have taken place.
Required Qualifications
- Proven experience in digital organising, online community management, customer service or supporter services.
- Strong organisational and communication skills.
- Good time management, ability to multitask and prioritise tasks effectively.
- Knowledge of email marketing tools, CMS (Salesforce), CRM (WordPress) or similar tools.
- Passion for climate justice and dedication to creating positive social change.
- Strong teamwork skills and ability to work collaboratively with a diverse group of stakeholders in a home-based, online office environment
- Attention to detail and ability to work in a fast-paced environment.
- Fluency in English. Additional language skills are a plus.
We believe that the fossil fuel industry disproportionately hurts the most marginalised people in society — including people of colour, indigenous communities, people from working class backgrounds, women and LGBTQ people. We believe that these communities must be centred in the work we do. Hence, we strongly encourage applications from people with these identities or who are members of other marginalised communities.
Location: Remote, anywhere in the World.
Position Type: Full time
Remuneration: Up to USD $3,000 per month, depending on experience and location. Please note you will be responsible for your own tax, social security and equipment for carrying out this project
To apply: Please share your CV and a cover letter by 3 July 2023
—
350.org is an equal opportunity employer. 350.org strives to be an inclusive and collaborative group of people who bring a variety of approaches to the work we do. We’re committed to the principles of justice, and we try to build a safe workplace where everyone is treated fairly and enjoys working together. We value new perspectives, ideas of all sorts, and different ways of working. Diverse perspectives and experiences improve the way 350.org carries out our work – including what we decide to work on and how creatively/effectively we do that. We do our best to make staff positions accessible to all potential team members, regardless of race, national origin, ethnicity, age, disability, assigned gender, gender expression or identity, sexual orientation or identity, religion or creed, veteran status, marital or parental status, and genetic information. We also strive to include team members in communities most impacted by climate change or impacted by other kinds of environmental, social, and economic injustice.
APPLY HERE
by twochickswithasidehustle | Jun 15, 2023 | Uncategorized
Enrollment Chat Specialist
Remote – US
Student Success is hiring for remote, work from home opportunities with immediate availability.
Student Success brings virtualized support and technology enabled solutions to the world’s most progressive institutions. We provide IT Help Desk and comprehensive Student Lifecycle Management services that improve student engagement and accelerate learning. Our platform gives institutions an efficient, financially sustainable way to deliver services through the enrollment and learning process. Our goal is to build a better educational experience for everyone by extending institutional resources to meet the growing demands of learners.
The Enrollment Chat Specialist will work with/assist potential customers to inform them of available product offerings, consult with them on the best product for their situation, assist with enrollment questions, and provide solutions for the customer.
Position responsibilities:
- Providing information and support for individuals navigating the application, decision, and enrollment processes into Stride public and private schools
- Providing routine advice and guidance to prospective and current students regarding applicable policies and procedures, document requirements and resolves typical process problems as they occur to ensure family satisfaction
- Managing high chat/SMS volume of both inbound and outbound messages, meet Quality Assurance targets and help achieve Enrollment targets with a high standard of accuracy and excellent communication skills
- Discussing product features, costs, terms and coordinate sales agreements and transactions with internal team members, with high integrity, through secure online processes
- Utilizing Knowledge Base to keep up to date with frequent changes to schools and their enrollment policies and procedures, messaging these appropriately to parents/primary caregivers
- Acting as an initial and ongoing contact point for enrolling families, staff, and internal departments
- Answering prospective and enrolling families’ questions and concerns with one or more of Stride’s school products or services
- Resolving end user inquiries by utilizing multiple technologies including chat and web-based inquiries
- Providing complete and accurate information to customers on every live chat interaction by researching account activity and notes promptly and efficiently
- Assisting management with special projects relating to customer service
- Responding to all inbound chats and assisting management for the entire shift with exception of assigned break times
- Assisting customers who have requested information and sharing details about various online schooling options
- Understanding differences between public and private charter schools, home schooling, and other product offerings with the ability to describe the differences to potential customers
- Providing recommendations to parents/primary caregivers on which school solution is the best for their situation
- Explaining the enrollment processes, and next steps based on the product chosen
- Meeting key performance indicators for employee attendance, quality assurance, customer satisfaction, customer loyalty, and schedule adherence
Requirements:
- Must have previous live chat experience
- Must be able to work from home
- Able to sit and work at a desk and on the computer for extended periods of time
- Able to maintain a quiet, distraction-free work environment without any conflicting responsibilities during your scheduled shift
- Able to pass a typing speed test and type 50 WPM
- Solutions-oriented
- Ability to identify customer educational needs and find appropriate solutions
- Computer knowledge and internet navigation skills
- Ability to handle multiple job tasks at one time and escalate issues in a timely manner
- Effective oral and written communication skills
- Must have either an ISP provided modem that allows a third party VOIP, or a personal modem and personal router without restrictions
- Must be able to wire company hardware directly into router which may not be more than 100 feet from the computer
- Minimum Internet Requirement
- Highspeed Internet Connection (Cable, Fiber, DSL)
- 20 Mbps Download
- 10 Mbps Upload
- 100ms Ping or less
- Jitter: 40 MS or less
- Hardwired Connection
- Wired connection from the modem/router to the device, no splits/gaps or usage of Wi-Fi bridges
Qualifications:
- Must be at least 18 years old
- High School diploma or equivalent combination of education and experience
Preferred skills/qualifications:
- College degree or some college completed
- 1+ year of customer service experience
The Opportunity:
Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. Our mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals.
We believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company.
For more information about Anthology and our career opportunities, please visit www.anthology.com.
Pay rate is $13.00/hour. We use national and industry-specific survey data to assist in determining compensation. Additionally, we consider factors such as external market rate, budget for the role, and the compensation rates of current employees performing the same function. Some roles will have variable pay.
APPLY HERE
by twochickswithasidehustle | Jun 15, 2023 | Uncategorized
Compensation Range : $20/hr
Staples Promotional Products Web Specialist (Remote)
Staples is business to business. You’re what binds us together.
While you may know Staples as the world’s leading office supply company, Staples Promotional Products – a division of Staples – is a national leader in the promotional products and apparel industry and manufacturer and supplier of customer identified caps, garments, and advertising specialty items.
Salary: $20/hr-$25/hr based on experience
What you’ll be doing:
Provides support to the Sales Representative and/or Customer indirectly by learning, utilizing and mastering company systems, processes and selling products from our SPP.com product selection.
Processes e-commerce orders from various online platforms providing positive customer service in all interactions.
Analyzes Customer order expectations and art files to discern execution capability as well as needed processing for execution.
Makes independent decision on customers behalf to resolve all order or process discrepancies keeping company profitability at forefront of decisions.
Utilizes effective communication skills to develop and present recommendations to customers for approval.
Proactively communicates solution-based selling in order to maintain customer satisfaction in all areas of web service.
Utilizes company systems for pricing application with manager oversight for larger volumes. Work with suppliers to negotiate product and cost to meet the customer’s specific needs.
Manages independent workload to meet stringent online customer timeframes as well as co-manage team workload to ensure service lead times are consistent across business served.
Collaborates with various support departments to implement customer expectations & requirements. Supports the online ordering process by providing necessary customer information to ensure the success of a sale.
Provides consistent and accurate online chat service to aid customer inquiries instantaneously.
Works with expeditors/billing/accounting to learn and facilitate the billing process via company and/or customer invoicing or e-procurement processes and systems
What you bring to the table
Ability to organize, prioritize and manage multiple projects simultaneously
Strong customer service knowledge promotional products merchandising or purchasing skills are considered a plus
Suggestive selling and vendor negotiation skills preferred.
Knowledge of Microsoft programs (Excel, Outlook, Word, and PowerPoint).
General “strategic business sense” skills
Basic math skills and aptitude
Qualifications :
What’s needed- Basic Qualifications
2+ years relevant work experience
Customer service knowledge is required and any promotional products merchandising or purchasing skills are considered a plus
Good customer relation and communication skills including verbal and written such as e-mail and phone skills.
We Offer:
At Staples, you’ll find the asset we value most is you. It’s why we offer a number of benefits to support our associates’ well–being both on and off the job. Here, benefits are designed to meet the diverse needs of our associates and their families for good health, work–life balance, retirement prep and overall peace–of–mind. For more information Check out our perks and benefits!
Interested in joining the team? Check out our perks and benefits !
Staples believes Inclusion is a verb and we encourage diversity of thinking and ideas as well as backgrounds and experiences. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
APPLY HERE
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