by twochickswithasidehustle | May 21, 2023 | Uncategorized
Y Combinator is the leading startup accelerator for entrepreneurs. Since 2005, YC has invested in over 4,000 companies, including Airbnb, Dropbox, Stripe, Reddit, Instacart, DoorDash, and Coinbase. Today, YC has built the most powerful startup community in the world alongside the products and programs to support founders for the life of their company.
About the roles
We are looking to grow our pool of multi-talented video editors for ongoing work crafting long-form videos for Y Combinator’s popular Youtube channel and short-form videos for Y Combinator’s various social channels (TikTok, Instagram, Youtube Shorts). This would be a contract position to help our video team on an as-needed, project-by-project basis.
What you’ll do
- Edit rough and fine cuts in Adobe Premiere in a timely manner
- Utilize a variety of assets including original motion design, archival clips, and shot footage into a seamless edit alongside necessary sound design and music
- Incorporate feedback and notes from the video team and work collaboratively to refine Y Combinator’s look and feel
What you’ll need
- Minimum 2 years of experience, but ideally 4 years or more
- Mastery of Adobe Creative Cloud including but not limited to Premiere, After Effects
- Portfolio of previous work that shows sharp editorial judgment and resourceful, scrappy storytelling skills
- Passion for thoughtful visuals and audio with sophisticated design sensibility
- Strong attention to detail and project organization
- Demonstrated ability to work across multiple styles from explainers, educational, interview, and more
- Bonus: Experience with Youtube and social media content focused on startups, business, technology, and entrepreneurship
About the team
We are the lean and ambitious team that produces all the videos for Y Combinator. With a renewed focus on high-quality storytelling and educational content, we publish weekly videos featuring startup advice, founder stories, and an exclusive look inside Y Combinator. We’re a group of technology optimists who believe entrepreneurship is one path to building a better world—the ideal candidates share that passion and will use it to produce the most engaging and informative videos for our audience of founders.
Location: Remote
Compensation: $50-$100/hr. Please include your rate in the application form.
Benefits: This is a 1099 contractor position and not benefits-eligible.
APPLY HERE
by twochickswithasidehustle | May 21, 2023 | Uncategorized
Job Type
Full-time
Description
With the guidance of the Customer Experience Team, the Quality Assurance Specialist will monitor, rate and provide relevant feedback to the Benefit Support Center Counselor team regarding call handling performance to ensure the highest level of quality and expectations per company standards and client guidelines are achieved.
Role and Responsibilities
- Monitor calls within our Benefit Support Center for standards of quality and completion, per company guidelines and client expectation.
- Provide structured and relevant feedback to our BSC Counselors.
- Participate in case trainings and chats as well as monthly counselor training events.
- Assess quality adherence criteria for QA audit forms per case for client customization.
- Prepares for and actively participates in call calibration sessions when needed.
- Effectively communicate with Customer Experience and Training Department to ensure consistency with performance and resources.
- Work with a sense of urgency and meet all deadlines with proactive communication concerning timelines.
- Is flexible in an environment by championing and embracing change or growth.
Requirements
Qualifications and Education Requirements
- High School Diploma or equivalent
- Active resident license to sell Life & Health Insurance, strongly preferred
- 2-3 years sales or customer service call center experience
- Relevant call center QA or call monitoring or sales coaching experience
- Work from home or call center experience
- Tech savvy with knowledge of basic computer operations with experience working multiple platforms/systems
- Must be fluent in English and able to demonstrate strong communication skills such as impeccable grammar, spelling and reading skills. Ability to communicate effectively in a professional manner, verbally and in writing.
Preferred Skills
- Highly PC proficient, able to maneuver multiple devices, systems and screens
- Attention to detail and quality-oriented
- Multi-task oriented
- Exposure and/or interest in Insurance and/or Employee Benefits (Voluntary & Group Plans)
- Ability to remain highly motivated while working independently in a fast-pace environment
- Analytical thinker and problem solver
- Excellent listening and interpersonal skills
- Confident, approachable, and positive attitude
- Excellent oral and written communication skills
- Demonstrates personal responsibility (i.e., attendance, punctuality, ownership of day-to-day activities)
What We Offer
- Work From Home with all necessary equipment provided
- Competitive Pay
- Personalized Coaching and Specialized Training and Development Opportunities
- Rewards & Recognition for Stellar Performance
- Opportunities for Advancement (Most of our promotions are internal)
- An opportunity to join a family of motivated leaders and self-starters with a diverse and inclusive culture
Salary Description
$18-$20
APPLY HERE
by twochickswithasidehustle | May 21, 2023 | Uncategorized
Job Type
Full-time
Description
Valenz® Health simplifies the complexities of self-insurance for employers through a steadfast commitment to data transparency and decision enablement powered by its Healthcare Ecosystem Optimization Platform. Offering a strong foundation with deep roots in clinical and member advocacy, alongside decades of expertise in claim reimbursement and payment validity, integrity, and accuracy, as well as a suite of risk affinity solutions, Valenz optimizes healthcare for the provider, payer, plan, and member. By establishing “true transparency” and offering data-driven solutions that improve cost, quality, and outcomes for employers and their members, Valenz engages early and often for smarter, better, faster healthcare.
About Our Opportunity
As a Data Entry Specialist I, you will enter health practitioners’ data into our database and index all corresponding documents appropriately.
To be successful in this role, you will have a high attention to detail and thrive in a deadline driven environment.
Things You’ll Do Here:
- Prepare electronic files for computer entry by compiling and sorting information, establishing entry priorities.
- Process source documents by reviewing data for deficiencies before entry.
- Locate and correct data entry errors or reporting issues to management.
- Maintain logs of activities and completed work.
- Protects operations by keeping health practitioners’ information confidential.
- Verify that all documents are legible, correctly ordered, and have stamp date.
- Index corresponding documentation to the appropriate file.
- File electronic copies of source documents in the appropriate location.
- Self-monitor productivity goals processing at least 8 files an hour with a 98% accuracy rate.
Reasonable accommodation may be made to enable individuals with disabilities to perform essential duties.
Where You’ll Work
This is a fully remote role.
Why You Will Love Working Here
We offer employee perks that go beyond standard benefits and compensation packages – see below!
At Valenz, our team is committed to delivering on our promise to engage early and often for smarter, better, faster healthcare. We want everyone engaged within our ecosystem to be strong, vigorous, and healthy. You’ll find limitless growth opportunities as we grow together. If you’re ready to utilize your skills and passion to make a significant impact in the healthcare self-funded space, Valenz might be the perfect place for you!
Perks and Benefits
- Generously subsidized company-sponsored medical, dental, and vision insurance
- Company-funded HRA
- 401K with company match and immediate vesting
- Flexible working environment
- Generous Paid Time Off
- Paid maternity and paternity leave
- Paid company holidays
- Community giveback opportunities, including paid time off for philanthropic endeavors
At Valenz, we celebrate, support, and thrive on inclusion, for the benefit of our associates, our partners, and our products. Valenz is committed to the principle of equal employment opportunity for all associates and to providing associates with a work environment free of discrimination and harassment. All employment decisions at Valenz are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.
Requirements
What You’ll Bring to the Team:
- 1+ years of experience in a data entry or data verification position.
- Excellent verbal and written communication skills, including the ability to effectively communicate with internal and external customers.
- Experience working in a fast-paced, detailed, and deadline-driven environment.
A plus if you have:
- Experience working in the healthcare industry and with credentialing applications.
APPLY HERE
by twochickswithasidehustle | May 21, 2023 | Uncategorized
Job Type
Full-time
Description
EOI Service Company, a national benefits communication and enrollment firm, has a unique opportunity for a Communications Contractor. This is an exciting opportunity to build a career in a fast-paced and growth-oriented environment. The Communications Contractor supports communications initiatives under the direction of the Director of Communications.
Responsibilities
· Design collateral such as emails, posters, flyers, memos, benefit guides, websites and microsites.
· Manage and update templates as needed.
· Proofreading and editing.
· General office support and other duties as assigned.
Skills
· Self-motivated with the ability to prioritize, manage multiple tasks, and deliver high-quality, error-free products under tight deadlines.
· Proficient in the use of an email marketing CRM platform like HubSpot to build or Constant Contact to design and distribute email marketing campaigns and landing pages.
· Strong creative and technical writing, editing, proofreading, layout, and design skills
· Strong organizational and attention to detail skills
· Ability to work both individually and in a team environment.
· Proficient with Adobe Creative Suite
· Knowledge of the insurance industry is a plus.
Requirements
Qualifications
· Must have a minimum of 4 years of effective and relevant communications experience.
· Must have a Bachelor’s degree in communications, PR, English, advertising, marketing, or related field.
· Must have demonstrated experience writing, editing, and proofreading for a variety of communications channels.
· Experience with email campaigns such as HubSpot or Constant Contact and Adobe Creative Suite is required.
· Must be articulate and able to handle client calls when needed.
Salary Description
$60,000
APPLY HERE
by twochickswithasidehustle | May 21, 2023 | Uncategorized
Remote Quality Assurance Analyst
Who we are:
ClearCaptions was founded in 2011 with a driving force to serve the hard-of-hearing to enable them to communicate again after they lose the ability to use the telephone. Since our inception, we have existed for one purpose, to improve the lives of our customers. Enabling communication is our passion. We believe in providing the highest levels of service and products to our customers. Our goal is to change lives by re-enabling social connections and independence through using the telephone today and through other services in the future. We are a technology service company that utilizes groundbreaking automatic speech recognition, human captioning, product development, and customer center marketing, sales, and service to deliver and easy to use products to our mostly senior customer base. As a Federal Communications Commission (FCC) – certified telephone captioning provider, ClearCaptions follows the highest industry standards for privacy, security, and professionalism on all calls. For more information, visit clearcaptions.com.
This is a Remote/Work from Home position reporting to the Quality Assurance Manager.
Position Summary:
The Quality Assurance Analyst position is an exciting, multi-faceted position that requires an effective candidate with varied skills and abilities. The Quality Assurance Analyst will perform tasks involving quality assurance, training, and training assistance, reporting and ad-hoc support for our product. The Quality Assurance Analyst will analyze, evaluate performance, develop scripts, and audio files. The Quality Assurance position will interact with teams in several different locations in and outside of the country. This position best suits someone who enjoys working on their own setting goals and consistently meeting them.
What you will do:
Work independently with little daily oversight or supervision. Must exercise sound business judgment in matters that directly affect the company’s compliance with FCC regulations.
Assist in design, development and implementation of advanced tools with regards to a national and international quality assurance program.
Work collaboratively and with decision making power inter-departmentally (and with employer’s customers) on various projects.
Write test scripts, perform mock test calls, and remotely monitor calls.
Evaluate calls via Remote Monitor/Scripted Calls/Recorded Calls.
Discern meaning from listening to a variety of accents, regional dialects and areas of knowledge.
Participate in calibration sessions for call center staff.
Provide feedback to team and call center team leaders and managers.
Subject Matter Expert on quality tools.
Plan, implement, and/or participate in calibration/QA activities.
Analyze data to identify patterns, trends, anomalies, create reports, and interpret/explain data and to solve problems.
Set your own schedules and meet deadlines on a daily, weekly and monthly basis to meet business/team/individual goals (non-adherence based scheduling).
May be required to use personal, independent judgment and discretion in matters directly impacting agents’ employment status. These matters include but are not limited to quality and SLA standards, programs and procedures run in the call centers, matters of FCC compliance as well as confidentiality and ethics.
Must support the business 24/7 which will regularly involve duties outside of their regular work hours. Primary business hours are M-F; however, some activities may be required outside of normal business hours.
Use independent judgment to implement improvement programs with various subcontractor companies which impact ClearCaptions.
May provide oversight and implement procedures for recruitment and hiring activities of the subcontractor call centers.
The kind of people we look for:
Versatile people who thrive on variety and challenge.
Excited about working in a fast-paced environment.
Innate problem solvers who want to grow in a flexible, collaborative culture.
Takes initiative, pushes boundaries, motivated to innovate.
Qualifications:
Associate or bachelor’s degree preferred but not required.
Direct work experience in quality assurance preferred.
Proficient in Microsoft Office/Office 365 products. Intermediate knowledge of Excel preferred, including the ability to extract raw data from multiple sources to create reports.
Excellent English language written and oral communications skills.
Experience with the following is a plus:
Captioning, Customer Service, Sales, Technical Support
Process innovation and documentation production
Knowledge of or previous experience with Salesforce software
Physical Demands:
Employees may experience the following physical demands for extended periods of time: Employees may experience the following physical demands for extended periods of time:
Sitting, standing, and walking (95-100%).
Keyboarding (70-90%)
Viewing computer monitor, tablet, and cell phone requiring close vision (70-90%).
Work Environment:
100% Remote:
Work environment is primarily indoors at home, customer or vendor site, or other business meeting venue, exposure to all types of weather and temperature conditions during travel, and exposure to hazardous driving and traffic conditions. Travel (up to 5%) may include overnight and out-of-state travel.
Compensation:
$22.00/hr to $26.46/hr with consideration to experience and geographical location. Please see www.clearcaptions.com/careers for an overview of our generous benefits program.
Intrigued to learn more?
When you apply for this role, your information will be personally reviewed by our talent acquisition team (not by a robot). You can expect to hear back from us with feedback if we think there could be a fit and what next steps look like.
ClearCaptions is an equal opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability.
APPLY HERE
Tory of all duties, responsibilities, and qualifications required of employees to do this job.
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