Marketing Coordinator

About Pacaso:

Pacaso exists to enrich lives by making second home ownership possible and enjoyable for more people. Our innovative co-ownership model is the easiest, smartest and most responsible way for people to experience the joy of a second home. We provide all the benefits of true ownership without the hassles through our simplified financial structure, easy and equitable scheduling, and dedicated local property management.

Founded by former Zillow executives, Pacaso has secured more than $215 million in growth financing and is valued at $1.5 billion. In March 2021, Pacaso achieved unicorn status (a valuation of $1 billion) faster than any other company in the United States. We have been featured in The New York Times, Wall Street Journal, Fortune, Forbes, CNBC and more. 

Pacaso is a certified Great Place to Work, is #6 on Glassdoor’s 2022 list of Best Places to Work, is one of LinkedIn‘s top startups of 2022, and was ranked on Fortune’s Top 100 Small and Medium Workplaces list 2021- 2023.

www.pacaso.com

About this Role:

In this role, you will be responsible for coordinating and managing the assets supporting the launch or listing refresh of Pacaso homes, as well as coordination and development of buyer-facing sales enablement collateral development, and other general marketing campaign coordination. 

This role requires an individual with a hyper-focused attention to detail and a proven self-starter. We are looking for a driven, creative marketing coordinator who is able to juggle multiple projects at once, communicate effectively, proactively problem solve and be accountable for moving work forward. Pacaso is a high-growth, fast-paced startup. The ideal candidate thrives on processes, organization, and is results-oriented. 

What You’ll Do:

  • Oversee the coordination, collection and organization of all marketing assets (video, photos, 3D virtual tours, listing descriptions, Lookbooks, one-sheets) in support of home listing launches.
  • Coordination of kick-off calls with key stakeholders for home launches, including document development and note taking. 
  • Coordinate video and photo shoots for new homes or existing homes with outdated photography. This includes photographer/videographer sourcing and coordination, creative brief/shot list creation, final photo curation and selection, and final asset management.
  • Assess the quality of existing listing assets – regular (1x quarterly) and proactive auditing of all active listings to ensure accuracy of listing description, community details, images, and video content.
  • Work across marketing channel teams to drive forward content strategy and development in support of listing launches and general marketing campaigns (email content, sales outreach, webinars, blogs, one-sheets, playbooks).
  • Communicate and collaborate with marketing, operations and sales on listing marketing strategy and plans, and sales enablement improvements. 
  • Be a key partner to sales and support of enablement materials as it relates to listing marketing. Strategically integrate in the sales cycle and priorities, and participate in relevant sales meetings. Triage requests from sales and evaluate changes and improvements to existing materials.
  • Support collection and development of customer stories (UGC, case studies/testimonials)

About You:

  • 3+ years of experience in marketing. Real estate experience a plus.
  • A self-starter with the strong ability to manage the listing marketing assets curation process and marketing plan from start to finish.
  • An understanding of marketing through social media, direct mail and paid advertising
  • Successful in a fast paced environment with the ability to manage multiple projects 
  • A strong communicator with excellent project management skills and the innate ability to build strong relationships and collaborate cross functionally,
  • Salesforce experience a plus
  • Project management tool experience a plus (e.g. Monday)
  • Design platform experience a plus (e.g. Canva)
  • Ability to produce high-level work in a fast-paced environment
  • A willingness to roll up your sleeves to get the job done
  • High energy, positive, have a professional attitude and take pride in work product.
  • Detail-oriented, extremely organized, capable of dealing with ambiguity.
  • An excellent written and verbal communicator.

You’ll love working at Pacaso because of our …

  • Amazing remote-first team and culture.
  • Competitive salary and stock options.
  • Unlimited, flexible PTO for exempt employees.
  • Excellent medical, dental and vision insurance.
  • Sponsored memberships to One Medical, Ginger and Carrot.
  • 401(k) to help you save for the future.
  • Paid maternity and paternity leave.
  • Generous home office stipend and monthly cell phone reimbursement.
  • Quarterly remote team building events and L&D opportunities.

Pacaso encourages applications from people of all races, religions, national origins, genders, sexual orientations, gender identities, gender expressions and ages, as well as veterans and individuals with disabilities.     

APPLY HERE

Loan Counselor

Job Details

Description

Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.

Position Summary

The Loan Counselor plays an important role in the organization by performing a variety of activities directly related to the company’s loan counseling functions.  The role is primarily responsible, under direct to moderate supervision, for working with homeowners to determine the best possible method to address early defaults using a variety of collections and workout solutions.  He or she contacts borrowers to assess their current financial situation, assess issues, and identify workout options.

Essential Functions

  • Assess reason(s) for delinquency and evaluate homeowner’s finances in order to recommend optimal workout solutions.
  • Obtain documentation to ensure workout solution matches criteria for hardship and financial capability in accordance with investor and insurer guidelines.
  • Participate in outbound dialer campaigns and comply with agreed upon telephone standards, investor rules and regulations, compliance criteria, internal policies and guidelines, and best practices.
  • Seek coaching and feedback obtained from live and taped call monitoring activities to increase effectiveness.
  • Escalate calls as needed and when requested.
  • Demonstrate patience and professionalism when interacting with consumers via phone, email, or letter.
  • Participate in training and adapt to changes in industry regulations and processes.
  • Perform other duties as assigned.

Qualifications

  • High school diploma or equivalent preferred; college courses related to Finance and Accounting strongly preferred, along with two or more years total work experience in consumer relations/customer service positions in a high volume call center. Prior experience in loan counseling or related loss mitigation position preferred.
  • Excellent interpersonal communication skills required.
  • Working knowledge of conventional mortgage loans, including overall processes and inter-relationships.
  • Working knowledge of regulatory requirements related to federal and state debt collection laws, Federal Bankruptcy and credit Laws.
  • Ability to work in a sometimes emotionally demanding role that requires patience, professionalism and sensitivity while interacting with consumers experiencing financial and emotional stress.
  • Ability to work weekends and overtime, as needed.
  • Highly organized and detail oriented; ability to work in a fast-paced, metrics-driven environment required.
  • Intermediate math skills required.
  • Proficiency with basic internet searches, data entry, Microsoft Word, Excel and Outlook required.
  • Familiarity with document retention software; Blitzdoc preferred.
  • 10-key by touch strongly preferred.
  • Bi-lingual strongly preferred.

Supervision

  • Direct to moderate supervision, depending on experience
  • Low level of independent thought and judgment, escalates more complex issues for advice and resolution

Requirements

  • Physical: Work is primarily sedentary; mobility in an office setting.
  • Manual Dexterity: Frequent use of computer keyboard and mouse.
  • Audio/Visual: Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation. Regularly required to accurately perceive, distinguish and interpret information received visually and through audio; e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media.
  • Environmental:  Office environment – no substantial exposure to adverse environmental conditions.

Guild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match.

Guild Mortgage Company is an Equal Opportunity Employer.

Targeted Salary Range: $15.77/hr to $20.87/hr

APPLY HERE

REMOTE Vendor Management Specialist, I

ome join our amazing team and work remote from home!

The Vendor Management Specialist will be responsible for maintaining an existing network of third-party legal vendors, their company portfolios, building the relationship with such vendors and monitoring their continued compliance. Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is $24.00 – $26.00 per hour.

What you’ll do:

  • Review and assess large volume of documentation to complete vendor review in accordance with regulatory compliance and internal policy.
  • Setup new legal vendors in accordance with the company’s rules and guidelines through a formalized process, ensure ongoing compliance through evaluating and reviewing vendor’s policies and procedures and other required documentations.
  • Be the first point of contact for vendors and provide updates and on-going communication by running status reports and communicating with vendors through various means to follow up on required compliance items.
  • Update internal system of record with most up to date records upon receipt.
  • Manage the vendor ongoing reviews and annual contract obligations.
  • Gather data for potential new service providers for onboarding consideration.
  • Monitor and track documents needed from third-party vendors to ensure compliance.
  • Contact third-party vendors by various means for required documents as needed.
  • Escalate matters to leadership team timely if unable to resolve issues.
  • Responsible for all tasks related to the ongoing oversight of an assigned pool of legal vendors and escalating any identified risks, material change in business operations, or privacy issues.  
  • Process marketing and mortgage lending vendor invoices as needed.
  • Perform other duties and special projects as assigned.

What you’ll need:

  • High School Diploma or equivalent work experience; and/or some college preferred.
  • One or more years of mortgage servicing, auditing, finance, compliance or vendor management work experience.
  • Experience with Loan Origination and Loan Servicing Systems is a plus.
  • Proficient in MS office, in particular Word, Outlook, Excel and Visio.

APPLY HERE

Customer support agent (12pm-8pm MST)

About Sticker Mule

Sticker Mule is the internet’s most “kick-ass” brand. We’re a remote team spread all over the world. From top to bottom, our team makes growth a top priority, and it’s ingrained in our company culture. But most importantly, we enjoy making customers happy and having fun while doing so.


Why you’ll like working here:
1. Customers love our service and tell us all the time!
2. We offer flexibility in your work day.
3. We work at a sustainable pace to foster a non-stressful work environment.


Job description
You’ll be responsible for providing Sticker Mule customers with world-class customer support. We deliver fast, reliable, and efficient service. We only offer support via email and social media, so you must have outstanding writing skills. You’ll respond to customer inquiries in a clear, concise, and comprehensive manner.


Responsibilities
1. Respond to customers via email using a conversational and helpful tone.
2. Propose edits and additions to FAQs and internal knowledge base.
3. Suggest opportunities for our product team to make our customers happy.
4. Offer ideas to improve the quality and efficiency of our customer service operation.


Requirements
1. 1+ years experience in a Customer Support role
2. Exceptional writing skills
3. Experience working remotely


Hours
12pm-8pm MST
Monday – Friday


Pay & benefits
1. $23.54/hr
2. 401k plan with 4% employer match
3. Health & dental insurance
4. 4 weeks paid vacation
5. $500 signing bonus
6. Work from home

APPLY HERE

SR EXAMINER, CLAIMS

JOB DESCRIPTION

Job Summary

Responsible for administering claims payments, maintaining claim records.  Monitors and controls backlog and workflow of claims. Ensures that claims are settled in a timely fashion and in accordance with cost control standards.

KNOWLEDGE/SKILLS/ABILITIES

  • Meets and consistently maintains production standards for Claims Adjudication.
  • Supports all department initiatives in improving overall efficiency.
  • Identifies and recommends solutions for error issues as it relates to pre-payment of claims.
  • Oversees the reduction of defects by identifying error issues as they relate to pre-payment of claims through adjudication and recommending solutions to resolve these issues.
  • Monitors the medical treatment of claimants.  Keeps meticulous notes and records for each claim.
  • Manages a caseload of various types of complex claims. Procures all medical records and statements that support the claim.
  • Meets department quality and production standards.
  • Meet State and Federal regulatory Compliance Regulations on turnaround times and claims payment for multiple lines of business.

JOB QUALIFICATIONS

Required Education

High School or GED

Required Experience

3-5 years claims processing required

Preferred Education

Bachelor’s Degree or equivalent combination of education and experience

Preferred Experience

5-7 years claims processing preferred

Pay Range: $14.90 – $29.06 hourly*

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

About Us

Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.Job Type: Full TimePosting Date: 05/25/2023

APPLY HERE