Processing Specialist I

Position Summary:

Processing Specialists are responsible for many of the background processes that support the student financial services team. The processes include, but are not limited to, packaging financial aid, reviewing, and approving disbursements, creating final accounting letters, processing R2T4s, verification, and processing credit balances. This position is also responsible for assisting with ensuring that Northcentral is in compliance with all applicable federal/state statutes and regulations.

Essential Functions:

  • Ensures daily communication with the Department of Education systems, including importing and exporting Title IV aid data.
  • Financial aid packaging, disbursement review, and credit balance review processes.
  • Ensures timely and accurate review and processing of verification, c-codes, conflicting information and professional judgment.
  • Processes R2T4, ensuring timely and accurate completion.
  • VA student processing and service.
  • Ensures timely creation of Final Accounting Letters (FAL).
  • Other duties as assigned.
  • Reasonable and consistent attendance to fulfill requirements of the position.

Supervisory Responsibilities: N/A

Requirements:

Education & Experience:

  • Bachelor’s degree in relevant field required
  • Minimum of one (1) year of financial or accounting experience preferred
  • Current knowledge of financial aid programs and regulations required
  • Experience with data processing and automated records maintenance systems preferred
  • Experience with the online delivery of education preferred
  • Experience with non-term semesters strongly desired
  • Experience in higher education preferred
  • Experience working in a technology-driven enterprise preferred
  • All skills, abilities and education will be considered for minimum qualifications

Competencies/Technical/Functional Skills:

  • Knowledge of available private, state, and federal financial aid programs.
  • Knowledge of academic and business workings of a higher education institution.
  • Knowledge of University policies and procedures.
  • Knowledge of EDExpress software.
  • Skill in oral and written communication.
  • Skill in operating equipment, such as personal computer, fax, copier, phone system.
  • Skill in utilizing technology, including ability to navigate web sites, perform word processing, create spreadsheets, send e-mail and electronic messages.
  • Ability to multi-task and prioritize.
  • Ability to use and facilitate online communication using email and/or other technology-based communication media.
  • Ability to problem-solve.
  • Ability to maintain confidentiality.
  • Ability to prepare letters, reports and business correspondence.
  • Excellent customer service skills.
  • Organized with good time management skills.
  • Highly organized and detail-oriented.
  • Proficient with Mircrosoft Word and other applications in the Microsoft Office suite.

Travel: No Travel Required

Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate’s qualifications, skills, and competencies.  Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University’s total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family.  For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here.

Compensation Range:Hourly: $15.50 – $20.54

National University is committed to maintaining a high-quality, diverse workforce representative of the populations we serve. National University employs more than 5,000 faculty and staff and serves over 41,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community and a commitment to diversity. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our diverse student population, including adult learners and working professionals.

National University offers an opportunity to work in an innovative environment that supports diversity.

National University (NU) is proud to be an equal opportunity employer and does not unlawfully discriminate against any employee or applicant for employee per applicable federal, state and local laws. At NU, a diverse mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University. We are focused on equality and believe deeply in diversity of race, color, ancestry, age, family care status, veteran status, marital status, creed, religion, sex, gender, sexual orientation, religion, ethnicity, national origin, and other legally protected group status.

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Assignment Grader (Contract)

nited States – Contracted

What We’re Looking for in an Assignment Grader:

In order to pass some of Study.com’s college credit recommended courses, students must complete essays, case studies, reports and other projects. That’s where you come in!  We are looking for experienced professionals who can contribute to evaluating and grading college level assignments in the following subject area(s): 

  • English
  • Communications
  • Business
  • Hospitality
  • History
  • Psychology

Our ideal candidate: 

  • Holds an advanced degree (Master’s degree or above)
  • Has teaching experience, preferably at the university level (2-year or 4-year university)
  • Is thoughtful, collaborative, and responsive
  • You’re an expert in your field. You’d like to use your knowledge and experience to evaluate student learning and provide feedback

As a Study.com contract assignment grader, you’ll receive the following:

  • Payment: Timely, reliable payments twice a month via PayPal. All work is paid per piece. Per piece rates may vary based on complexity of the work.
  • Flexible & Remote Work: Work a flexible schedule, when and where it’s convenient for you
  • Support: Access to a supportive in-house team to answer your questions and lend a hand

Think you’ve got what it takes to grade student assignments for Study.com? Click Apply Now to fill out an application and submit your resume.

About Study.com:

Our mission is to make education accessible and over the last two decades Study.com has become the leading online education platform delivering a personalized learning experience across a broad continuum of education for over 30 million students, instructors, and professionals every month. 

APPLY HERE

Marketing Coordinator

About Pacaso:

Pacaso exists to enrich lives by making second home ownership possible and enjoyable for more people. Our innovative co-ownership model is the easiest, smartest and most responsible way for people to experience the joy of a second home. We provide all the benefits of true ownership without the hassles through our simplified financial structure, easy and equitable scheduling, and dedicated local property management.

Founded by former Zillow executives, Pacaso has secured more than $215 million in growth financing and is valued at $1.5 billion. In March 2021, Pacaso achieved unicorn status (a valuation of $1 billion) faster than any other company in the United States. We have been featured in The New York Times, Wall Street Journal, Fortune, Forbes, CNBC and more. 

Pacaso is a certified Great Place to Work, is #6 on Glassdoor’s 2022 list of Best Places to Work, is one of LinkedIn‘s top startups of 2022, and was ranked on Fortune’s Top 100 Small and Medium Workplaces list 2021- 2023.

www.pacaso.com

About this Role:

In this role, you will be responsible for coordinating and managing the assets supporting the launch or listing refresh of Pacaso homes, as well as coordination and development of buyer-facing sales enablement collateral development, and other general marketing campaign coordination. 

This role requires an individual with a hyper-focused attention to detail and a proven self-starter. We are looking for a driven, creative marketing coordinator who is able to juggle multiple projects at once, communicate effectively, proactively problem solve and be accountable for moving work forward. Pacaso is a high-growth, fast-paced startup. The ideal candidate thrives on processes, organization, and is results-oriented. 

What You’ll Do:

  • Oversee the coordination, collection and organization of all marketing assets (video, photos, 3D virtual tours, listing descriptions, Lookbooks, one-sheets) in support of home listing launches.
  • Coordination of kick-off calls with key stakeholders for home launches, including document development and note taking. 
  • Coordinate video and photo shoots for new homes or existing homes with outdated photography. This includes photographer/videographer sourcing and coordination, creative brief/shot list creation, final photo curation and selection, and final asset management.
  • Assess the quality of existing listing assets – regular (1x quarterly) and proactive auditing of all active listings to ensure accuracy of listing description, community details, images, and video content.
  • Work across marketing channel teams to drive forward content strategy and development in support of listing launches and general marketing campaigns (email content, sales outreach, webinars, blogs, one-sheets, playbooks).
  • Communicate and collaborate with marketing, operations and sales on listing marketing strategy and plans, and sales enablement improvements. 
  • Be a key partner to sales and support of enablement materials as it relates to listing marketing. Strategically integrate in the sales cycle and priorities, and participate in relevant sales meetings. Triage requests from sales and evaluate changes and improvements to existing materials.
  • Support collection and development of customer stories (UGC, case studies/testimonials)

About You:

  • 3+ years of experience in marketing. Real estate experience a plus.
  • A self-starter with the strong ability to manage the listing marketing assets curation process and marketing plan from start to finish.
  • An understanding of marketing through social media, direct mail and paid advertising
  • Successful in a fast paced environment with the ability to manage multiple projects 
  • A strong communicator with excellent project management skills and the innate ability to build strong relationships and collaborate cross functionally,
  • Salesforce experience a plus
  • Project management tool experience a plus (e.g. Monday)
  • Design platform experience a plus (e.g. Canva)
  • Ability to produce high-level work in a fast-paced environment
  • A willingness to roll up your sleeves to get the job done
  • High energy, positive, have a professional attitude and take pride in work product.
  • Detail-oriented, extremely organized, capable of dealing with ambiguity.
  • An excellent written and verbal communicator.

You’ll love working at Pacaso because of our …

  • Amazing remote-first team and culture.
  • Competitive salary and stock options.
  • Unlimited, flexible PTO for exempt employees.
  • Excellent medical, dental and vision insurance.
  • Sponsored memberships to One Medical, Ginger and Carrot.
  • 401(k) to help you save for the future.
  • Paid maternity and paternity leave.
  • Generous home office stipend and monthly cell phone reimbursement.
  • Quarterly remote team building events and L&D opportunities.

Pacaso encourages applications from people of all races, religions, national origins, genders, sexual orientations, gender identities, gender expressions and ages, as well as veterans and individuals with disabilities.     

APPLY HERE

Loan Counselor

Job Details

Description

Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.

Position Summary

The Loan Counselor plays an important role in the organization by performing a variety of activities directly related to the company’s loan counseling functions.  The role is primarily responsible, under direct to moderate supervision, for working with homeowners to determine the best possible method to address early defaults using a variety of collections and workout solutions.  He or she contacts borrowers to assess their current financial situation, assess issues, and identify workout options.

Essential Functions

  • Assess reason(s) for delinquency and evaluate homeowner’s finances in order to recommend optimal workout solutions.
  • Obtain documentation to ensure workout solution matches criteria for hardship and financial capability in accordance with investor and insurer guidelines.
  • Participate in outbound dialer campaigns and comply with agreed upon telephone standards, investor rules and regulations, compliance criteria, internal policies and guidelines, and best practices.
  • Seek coaching and feedback obtained from live and taped call monitoring activities to increase effectiveness.
  • Escalate calls as needed and when requested.
  • Demonstrate patience and professionalism when interacting with consumers via phone, email, or letter.
  • Participate in training and adapt to changes in industry regulations and processes.
  • Perform other duties as assigned.

Qualifications

  • High school diploma or equivalent preferred; college courses related to Finance and Accounting strongly preferred, along with two or more years total work experience in consumer relations/customer service positions in a high volume call center. Prior experience in loan counseling or related loss mitigation position preferred.
  • Excellent interpersonal communication skills required.
  • Working knowledge of conventional mortgage loans, including overall processes and inter-relationships.
  • Working knowledge of regulatory requirements related to federal and state debt collection laws, Federal Bankruptcy and credit Laws.
  • Ability to work in a sometimes emotionally demanding role that requires patience, professionalism and sensitivity while interacting with consumers experiencing financial and emotional stress.
  • Ability to work weekends and overtime, as needed.
  • Highly organized and detail oriented; ability to work in a fast-paced, metrics-driven environment required.
  • Intermediate math skills required.
  • Proficiency with basic internet searches, data entry, Microsoft Word, Excel and Outlook required.
  • Familiarity with document retention software; Blitzdoc preferred.
  • 10-key by touch strongly preferred.
  • Bi-lingual strongly preferred.

Supervision

  • Direct to moderate supervision, depending on experience
  • Low level of independent thought and judgment, escalates more complex issues for advice and resolution

Requirements

  • Physical: Work is primarily sedentary; mobility in an office setting.
  • Manual Dexterity: Frequent use of computer keyboard and mouse.
  • Audio/Visual: Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation. Regularly required to accurately perceive, distinguish and interpret information received visually and through audio; e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media.
  • Environmental:  Office environment – no substantial exposure to adverse environmental conditions.

Guild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match.

Guild Mortgage Company is an Equal Opportunity Employer.

Targeted Salary Range: $15.77/hr to $20.87/hr

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REMOTE Vendor Management Specialist, I

ome join our amazing team and work remote from home!

The Vendor Management Specialist will be responsible for maintaining an existing network of third-party legal vendors, their company portfolios, building the relationship with such vendors and monitoring their continued compliance. Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is $24.00 – $26.00 per hour.

What you’ll do:

  • Review and assess large volume of documentation to complete vendor review in accordance with regulatory compliance and internal policy.
  • Setup new legal vendors in accordance with the company’s rules and guidelines through a formalized process, ensure ongoing compliance through evaluating and reviewing vendor’s policies and procedures and other required documentations.
  • Be the first point of contact for vendors and provide updates and on-going communication by running status reports and communicating with vendors through various means to follow up on required compliance items.
  • Update internal system of record with most up to date records upon receipt.
  • Manage the vendor ongoing reviews and annual contract obligations.
  • Gather data for potential new service providers for onboarding consideration.
  • Monitor and track documents needed from third-party vendors to ensure compliance.
  • Contact third-party vendors by various means for required documents as needed.
  • Escalate matters to leadership team timely if unable to resolve issues.
  • Responsible for all tasks related to the ongoing oversight of an assigned pool of legal vendors and escalating any identified risks, material change in business operations, or privacy issues.  
  • Process marketing and mortgage lending vendor invoices as needed.
  • Perform other duties and special projects as assigned.

What you’ll need:

  • High School Diploma or equivalent work experience; and/or some college preferred.
  • One or more years of mortgage servicing, auditing, finance, compliance or vendor management work experience.
  • Experience with Loan Origination and Loan Servicing Systems is a plus.
  • Proficient in MS office, in particular Word, Outlook, Excel and Visio.

APPLY HERE