Data Management Representative (Remote)

by | Jul 9, 2023 | Uncategorized

Job Details

Description

The Data Management Representative is responsible for ensuring all client and vendor data received by internal and external parties is updated timely and accurately with minimal errors into our internal proprietary system (WasteVision).

PRINCIPAL RESPONSIBILITIES AND DUTIES:

  • Accepts new client paperwork from sales and enter critical client data in to WasteVision.
  • Manages and updates existing client records as requested:
    • Updates portfolio records as properties are bought/sold.
    • Removes inactive records and archives data (works quality control reports related to client records; no fees report, missing unit count)
    • Accepts new vendor paperwork from Sourcing & Procurement and enters critical vendor data in to WasteVision.
    • Manages and updates existing vendor records as requested:
  • Manages assigned work activity and data management:
    • Extracts service, rate, and contract data from varying client and vendor sources and enters/maintains related data in WasteVision with low rate of error.
    • Efficiently processes incoming requests and questions within the established time frame based on request type.
  • Maintains market data by:
    • Gathering market information related to waste collection and disposal to support analysis activities.
    • Ensuring up to date records on legislated costs in franchised markets.
  • Processes outbound mail/email vendor notifications, letters of authorization, auto-renew cancellation, and lost location letters as received.
  • Accepts and distributes incoming e-faxes and emails from the general mailbox to the Sourcing & Procurement team.
  • Other duties as required.

KNOWLEDGE AND MINIMUM REQUIREMENTS:

  • Strong written and verbal communication skills.
  • Ability to efficiently and accurately key data into internal systems.
  • An ability to manage multiple tasks and relationships simultaneously.
  • Capable of gathering and then providing data in a logical manner.
  • Basic proficiency in Microsoft Office suite.
  • High school diploma or equivalent required.
  • 1-3 years of experience working in an office environment preferred.
  • 1 year of prior data extraction/entry experience preferred but not required.

APPLICATION PROCESS:

Please apply directly to this position via the “Apply” button. You will be required to create an account and provide your resume, contact information and other pertinent employment information. This process typically takes 20 minutes or less. Should we find that you meet the minimum requirement of the position, a member of our recruiting team will be in touch to start the interview process.

APPLY HERE

Freelance Editor (Remote): Literature Study Guides

by | Jul 9, 2023 | Uncategorized

Job description

Are you an experienced editor with a love of literature and the desire to work from home? We are looking for skilled, passionate editors to contribute to our literature study guide company and our mission to help learners of all ages get more out of the books they read! Our freelance editors help develop and polish study guides across literary genres and are part of a like-minded content team that is passionate about literature and education.

We welcome editors with diverse background who share a love for literature and education. Whether you’re a teacher or post-grad student looking for a steady stream of income or an experienced freelance editor ready for reliable and enjoyable assignments, editing literature study guides with SuperSummary could be your dream job.

What we provide for you:

  • $22+ per hour – with prompt weekly payments
  • A fully remote and flexible work schedule – as a freelancer, you work the hours you want from anywhere on the globe
  • Consistent and reliable work on the subject matter you love – gain exposure to a huge variety of texts, from popular fiction to niche nonfiction and poetry to plays
  • The ability to select all of your assignments – choose the texts you want to edit from our extensive queue
  • A dedicated editorial team that offers training, support, and consistent feedback to help you grow as an editor
  • Opportunities to get involved – editors are invited to coach writers and contribute to our larger strategy and mission
  • A platform to share your feedback – enact change on a project- or company-wide level
  • Opportunities for growth – we provide a transparent advancement path for editors who want to grow with the company
  • The chance to contribute to special projects on our content team – build new skills or flex your existing ones through creative initiatives

What you provide for us:

  • A commitment of 15 to 20 hours per week, enough time to edit 4+ guides
  • A commitment to a paid trial assignment during the interview process

About us:

SuperSummary is a fast-growing literature study guide company that helps students, teachers, and everyday readers understand a variety of fiction, nonfiction, and poetry texts. Our study guides are authoritative and comprehensive, written by seasoned teachers, professors, and advanced-degree holders with years of experience in their fields—including the humanities, social sciences, and natural sciences. As a fully remote team, we’re able to harness creative talent from across the world in order to create study guides that exceed readers’ expectations.

About you:

We’re looking for editors who will be responsible for ensuring the quality of each study guide before it is made available to our customers. Our editors serve primarily as developmental editors, bolstering the summaries and literary analysis set forth by our writers, but all editors should also be skilled in copyediting. We expect our editors to evaluate the quality of the ideas presented by our writers, rewrite where necessary to improve the clarity and pace, and demonstrate strong attention to detail. We are keenly interested in developing steady, long-term relationships with editors who want to contribute to our growing team while maintaining a flexible schedule.

About the study guides:

• Our study guides have a length of 5,000–25,000 words, depending on the length and complexity of the text at hand

• Guides include a balanced combination of summary and analysis, including chapter summaries and analyses, themes, symbols, and more

• Fiction book titles we’ve covered include Exhalation (Ted Chiang), Deacon King Kong (James McBride), and Beloved (Toni Morrison)

• Nonfiction book titles we’ve covered include The Death and Life of the Great Lakes (Dan Egan), The Ballot or the Bullet (Malcolm X), and Helter Skelter (Vincent Bugliosi, Curt Gentry)

• Middle grade/YA book titles we’ve covered include The Inquisitor’s Tale (Adam Gidwitz), Brown Girl Dreaming (Jacqueline Woodson), and Front Desk (Kelly Lang)

• Poetry titles we’ve covered include “Ozymandias” (Percy Bysshe Shelley), “We Real Cool” (Gwendolyn Brooks), and “An American Sunrise” (Joy Harjo)

• Theater titles we’ve covered include Antigone (Sophocles), A Raisin in the Sun (Lorraine Hansberry), and Amadeus (Peter Shaffer)

Requirements

We want to hear from you if you have:

  • Exceptional writing skills
  • Extensive editing experience, especially in academic writing
  • Experience with comprehensive editing of long-form content
  • A passion for literature and the ability to analyze a variety of texts
  • The availability to complete multiple editing assignments per week
  • The ability to prioritize your editing strategy for efficiency and effectiveness
  • A background in literature, literary analysis, and/or teaching is a plus
  • Interest in participating in other content team projects, such as writer training and market research, is also a plus

SuperSummary supports workplace diversity and does not discriminate on the basis of age, race, national origin, religion, gender identity or expression, sexual orientation, pregnancy, physical or mental disability, or any other protected class.

APPLY HERE

Customer Support Associate (Part-time)

by | Jul 9, 2023 | Uncategorized

What is Underdog?

Founded by a team of industry veterans, Underdog was born with the idea that bringing strategic innovation to sports gaming and entertainment is the key to success in an exceptionally competitive market. Underdog has quickly established itself as a leader in the space, and is committed to building the best sports gaming platform in the industry — and supporting the most passionate community of sports fans while doing it!

At Underdog, we’re not only about creating these awesome products, but also about growing our culture of passion, ownership, and fun! We believe that great companies are made out of great people. Our continual aim is to create an inclusive environment for everyone, at all levels, to achieve their highest potential at work.

As a member of the support team, you will be the first point of contact for our users and will serve as an extension of their voices to ensure they feel heard and understood. Underdog’s aim is to set a new industry standard for what customer support and customer interaction should be like and through your direct, transparent, and friendly support we will strive to build a community that is not only loyal to the brand but proud to be a part of Underdog’s journey.

Please note, Underdog is a US based company and no sponsorship is available for this position at this time.

What you’ll do:

  • Approach user inquiries with a cool, open-minded approach and make sure that their concerns are being fully heard
  • Gather information from users in order to efficiently reach solutions by cross-collaborating with teams from several different departments
  • Create a lasting impression on every user through transparent, open, and honest communication
  • Assist with account & payment reviews in order to ensure users are appropriately using Underdog as it was intended to be used
  • Show up everyday with a positive attitude and excited to help the team collectively reach its goals
  • Deliver exceptional customer support via email, addressing inquiries related to account management and financial transactions
  • Expertly resolve Pick’em and Draft-related inquiries with precision and efficiency
  • Offer comprehensive technical assistance to both Web and Mobile app users
  • Assist in facilitating a smooth and seamless onboarding experience for users, ensuring their successful adoption of the app

Who you are:

  • Flexible weekday & weekend availability, for a productive 25 hour work week
  • An optimistic and proactive individual, dedicated to finding solutions
  • A versatile team player, adept at navigating diverse situations with ease
  • A clear and concise communicator, with an emphasis on writing skills
  • A receptive individual who embraces new perspectives and approaches
  • An insatiably curious learner, driven to acquire new knowledge daily
  • A customer service expert, delivering exceptional support by showcasing deep product expertise
  • Proficient multitasker, committed to delivering high-quality work across various tasks

Even better if you have…

  • Experience with Zendesk (or other ticketing processor systems)
  • Fantasy Sports and/or Sports Betting knowledge
  • 1-2 years of customer support or related experience
  • BA/BS from an accredited college or university

APPLY HERE