by twochickswithasidehustle | Jul 9, 2023 | Uncategorized
Roadie, a UPS Company, is a crowdsourced delivery platform. Founded in 2014, Roadie works with consumers, small businesses and enterprises across virtually every industry to enable scheduled, same day and urgent delivery in passenger vehicles across the U.S. With more than 200,000 drivers nationwide, Roadie reaches more than 20,000 zip codes – the largest local same-day delivery network in the nation.
The Social Media Engagement Specialist sits within the Customer Experience organization and is responsible for coordinating Roadie’s social media activity and moderating public feedback across our owned social media channels, as well as third-party platforms such as Google, GooglePlay, App Store, Yelp, YouTube, NextDoor, etc. The ideal candidate will have a proficient background in social media customer service, excellent communication skills, an ability to work under pressure and plenty of emotional intelligence to understand and meet the needs of the Roadie community online.
What You’ll Do
- Represent the voice of Roadie on social media channels, engaging in public forums, responding to comments, and replying to private messages
- Serve as the admin of the Roadie Driver Facebook Group by moderating the conversation and weighing in on topics of keen interest to our driver community, especially when they relate to new features or key aspects of service
- Develop trust and rapport with our drivers and senders by moving public conversations to private spaces when necessary, and collaborating interdepartmentally when investigating complicated issues to deliver a holistic solution
- Proactively deescalate heightened situations by reinforcing empathy and support with a willingness to solve for the issue
- Improve brand awareness by creatively encouraging customers to publish ratings and reviews after positive experiences on the Roadie platform; Partner with Product and Support when necessary
- Identify areas of opportunity and success by analyzing brand sentiment, trending topics, and user conversations
- Stay up to date with the latest social media best practices, technologies, and industry trends
- Escalate critical, risk related, and highly visible concerns on social media to appropriate parties for immediate action
What You Bring
- 2+ years of experience in customer support related roles
- Bachelors degree, preferred
- Excellent customer service skills and strong sense of empathy
- Strong written communication skills with demonstrated ability to write according to grammar, punctuation and voice standards
- An eye for details and strong proofreading ability
- Proficient experience in social media platforms including Facebook, Twitter, Instagram, LinkedIn, etc.
- An ability to work independently while managing multiple priorities, and with an availability to respond to social media emergencies when needed
- Proficiency in Spanish a plus!
Why Roadie?
- Competitive compensation packages
- 100% covered health insurance premiums for yourself
- 401k with company match
- Tuition and student loan repayment assistance (that’s right – Roadie will contribute directly to your existing student loans!)
- Flexible work schedule with unlimited PTO
- Monthly 3-day weekends
- Monthly WFH stipend
- The technology you need to get the job done
APPLY HERE
by twochickswithasidehustle | Jul 9, 2023 | Uncategorized
Why Housecall Pro?
Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes.
We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros.
We also offer:
- A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
- Paid holidays and flexible, take-it-as-you-need-it paid time off
- Monthly tech reimbursements
- A culture built on innovation that values big ideas, no matter where they come from
The role: Specialist, Data Operations
When our customers choose Housecall Pro to run their business, a critical piece of their transition is tied to moving over historical customer data. This includes data stored in Quickbooks, other software and spreadsheets. The Data Specialists role is to understand the current state of their data, identify potential issues and assist in formatting and preparing data to be transferred into Housecall Pro. This process allows us to work alongside the pro to develop a plan of action, set proper expectations and eliminate long term data issues.
What you’ll be doing:
- Analyze source and quality of data, identify potential issues and develop custom action plan
- Ability to coach best practices with HCP’s Quickbooks Desktop and Quickbooks Online integration
- Communicate consistent trends and opportunities to our product/engineering team for future improvements
- Create and maintain Quickbooks help content
- Ability to effectively communicate client information, trends and feedback cross-functionally
- Innovate on current processes and proactively seek ways to improve the Pro experience
Qualifications:
- Bachelor’s degree preferred
- 2-4 years of full-time customer success, implementation, engineering or data implementation experience
- Quickbooks Online and Desktop experience required
- Demonstrated experience exceeding customer success or sales metrics
- Proven success working with cross-functional teams and building strong relationships internally and externally
- Excellent written/verbal communication skills
- Strong problem-solving skills
- Motivation, drive, and a self-starting attitude
- Ability to work in a fast-paced, team environment
- Experience in developing relationships with new customers and serving as a consultant
Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.
Housecall Pro’s brand portfolio includes BuildBook, construction management software for builders and remodelers, and CONQUER, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.
We support more than 25,000 businesses and have over 1,000 ambitious, mission-driven, genuinely fun-loving employees across the United States and all over the world. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you.
Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law.
Location Dependent information
This role is open to candidates and the expected compensation range for this role is $25.35- $27.86/hour (hourly + bonus). The specific hourly rate for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro’s the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth.
APPLY HERE
by twochickswithasidehustle | Jul 9, 2023 | Uncategorized
Higher rates, legitimate brands, and
six-figure earning potential.
Legit Brands
nDash has thousands of brands of all sizes and industries — and they’re all looking for great writers.
Fast Payments
nDash writers get paid with each completed assignment — no more chasing down clients for payments.
Full Transparency
nDash puts you in direct communication with the client so you can build real relationships.
Earning Potential
Aside from paid projects, nDash offers a lifetime royalty for all successful company referrals.
APPLY HERE
by twochickswithasidehustle | Jul 9, 2023 | Uncategorized
Acorn Transcripts, LLC is growing and we are looking for independent contractors with experience transcribing digital audio files and are familiar with Court procedures and terminology. We are specifically looking for people who have had experience with both civil and criminal trials, as well as bankruptcy, juvenile and mental health hearings.
Our work is extremely diverse as we work with various Court systems throughout the United States. We are looking to add to our team of fast, accurate, knowledgeable, reliable and professional transcribers.
Requirements:
- Must be a citizen of the United States, residing in the United States, and able to fill out a W-9 form.
- Certified Electronic Transcribers (CET) preferred or three years of experience specifically in the legal field.
- Must type at least 80 words per minute.
- Must have a high-speed internet connection.
- Experience working with Microsoft Word and/or WordPerfect software programs.
- Must have excellent grammar and proofreading skills.
- Good quality headphones are recommended, (preferably noise canceling) and a foot pedal for audio playback.
- Must be a team player.
APPLY HERE
by twochickswithasidehustle | Jul 9, 2023 | Uncategorized
Are you an experienced Transcriptionist? If so then it’s time to join the eWord Transcription Network. We are now Accepting Applications for Experienced Legal, Medical and General Transcriptionists.
Transcriptionist Requirements
60 WPM
You must have a minimum typing speed of 60 WPM
60 WPM
Applicants must also pass a typing test with a minimum speed of 60 words per minute
US Resident
You must be a legal resident of the United States.
US RESIDENT
We do not contract with off-shore typists. You must be fluent in English and possess a strong working knowledge of English grammar, spelling, and punctuation.
Work Experience
You must be proficient in Microsoft Word.
WORK EXPERIENCE
You must possess excellent listening skills and be comfortable working independently.
Background Checks
You must CLEAR Federal, State & Local background checks.
BACKGROUND CHECKS
Due to the sensitive nature of our work background checks are performed on everyone and are conducted by a 3rd-party vendor at our expense.
If you feel you meet all of these requirements and would like to apply please fill out the form below.
Note: If you have any problems with the form below, please email your full contact information along with a resume to: [email protected]
APPLY HERE
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