Advisor

The Advisor provides students with general guidance and direction in an effort to promote student persistence, improve retention outcomes and support enrollment growth.  This role will build strong relationships with students that foster open communication to effectively advise students in an effort to ensure the students successfully meet their educational goals.

The Advisor will build and nurture collaborative, interdepartmental relationships within the University including admissions, faculty, career services, and central services to meet student’s collective needs.  In addition, the Advisor will always act ethically by demonstrating a commitment to Rasmussen University’s mission, vision, and culture-based competencies.  The Advisor will support an environment of understanding, acceptance, and appreciation for diversity.

Responsibilities:

  • The Advisor meets with students to support persistence student success ,and enrollment growth. This includes serving as the student’s primary point of contact to seek resolution to student needs by providing relevant educational advice, directing students to the appropriate self-serve resource and/or acting as liaison between the student and the requested student service area ensuring resolution is obtained in a timely manner.
  • Creates and maintains quarterly student schedules and advises students on course schedule sequence to ensure that the student successfully meets their college educational goals.
  • Completes quarterly student academic progress (SAP) audits, including but not limited to GPA and CCR calculations and projections.  Actively manages their schedule, outreach and overall student success.
  • Recognizing the rigors of student life and students’ personal obstacles to educational success, strives to instill confidence by providing encouragement and support through the course of advising.  
  • Utilizes student information system (SIS) to identify, document and track student progress and advising activities.
  • Answers basic questions such as ledger card entries, payment plans, and excess funds issuance.
  • Communicates the impact of the student’s credit load on tuition and the financial aid award.
  • Performs regular proactive student outreach to drive student outcomes throughout the student’s life cycle; collaborates interdepartmentally and conducts audits of student success data trends to support this effort.
  • Assists with the development of strategies which address student retention data.
  • Keeps abreast of and maintains strict adherence to all institutional, governmental and accreditation policies, regulations, codes of conduct.
  • Makes the best use of time/resources and prioritizes activities; stays focused in spite of distractions.
  • Possesses a high level of integrity in all interactions with students and employees by showing a regard for both the stated expectation of the policy as well as its intent.
  • Cultivates and maintains a positive team environment including on campus and across the organization.
  • Actively contributes to the learning environment and collegial experience for students and employees; provides constructive and appropriate input and ideas to assist the University in decision-making and process improvement.
  • In support of the collaborative team environment, shares equal responsibility of providing assistance with campus and community activities both on campus and off-site such as, covering campus welcome area, supporting student orientations, career fairs, graduation ceremonies, etc.
  • Engage in University sponsored community activities which support the mission of the organization.
  • Maintaining an accurate fundamental knowledge of all programs available, Institutional and programmatic accreditation, affiliation, general learning outcomes, typical career opportunities, and industry outlook.

Reporting Relationships:

The Advisor reports to the Associate Director of Student Advising 

Requirements:

  • A bachelor’s degree from an accredited institution is required.
  • Ability to work a flexible schedule, including occasional evening and weekend hours.
  • 1 year experience in Advising, Counseling, Customer Service or related field
  • Proficient in Microsoft Office Suite; student information system experience preferred
  • Ability to work independently and collaboratively as a member of a team and with other departments both in-person and virtually
  • Strong multi-tasking, organizational, planning and coordination skills
  • Proven customer service in a professional environment
  • Must be self-motivated, flexible, patient and solutions oriented
  • Strong interpersonal skills to interact with students, management and peers
  • Must have strong command of the English language, in both oral and written form

APPLY HERE

DOCUMENTATION & TRAINING SPECIALIST

What you’ll do

In a few words…

Abarca is igniting a revolution in healthcare.  We built our company on the belief that with smarter technology we are redefining pharmacy benefits, but this is just the beginning…

Our Product Team is the steady bridge between clients and tech teams at Abarca. They lead us towards #PBMAwesome by brainstorming new innovations, improvements and scaling for our product and technology offerings! Attention to detail and observational skills are key in this team to ensure our products are fully functional and maintain quality. Our Product Owners and Managers also ensure all program specifications are correct, business requirements are properly established and operating procedures are adjusted as needed.

As Documentation and Training Specialist you’ll work with product managers, developers, business systems analysts, and testers to identify changes or additions in platform documentation. We’ll also need you to prepare user documentation and training materials that will be delivered to users as part of the product delivery process. 

The fundamentals for the job…

  • Create, update, enhance or refine platform documentation and training materials.
  • Translate business processes and technical changes made to platform into user documentation.
  • Collaborate with business partners, SMEs, developers, and testers to ensure a shared understanding of changes and enhancements to be documented and used to prepare training material.
  • Create estimates for preparation of platform documentation and training materials.
  • Assist with acceptance of documentation and training materials to be delivered.
  • Assess opportunities for application and process improvement and prepare documentation of rationale that will be shared with team members and other relevant parties.
  • Collaborate and participate with special projects and IT processes documentation as requested.

What we expect from you  

The bold requirements…

  • Bachelor’s Degree. (In lieu of a degree, equivalent, relevant work experience may be considered.)
  • 1+ years of experience in preparing and delivering system documentation and training materials.
  • Experience in business and technical documentation as well as reporting work progress and project status.
  • Excellent oral and written communication skills. 
  • We are proud to offer a flexible hybrid work model which will require certain on-site work days (Puerto Rico Location Only)

Nice to haves…

  • Knowledge of Healthcare, Pharmacy, and Pharmacy Benefit Management industries, Medicare Part D, and CMS regulations.

Physical requirements…

  • Must be able to access and navigate each department at the organization’s facilities.
  • Sedentary work that primarily involves sitting/standing.

APPLY HERE

Administrator, Time and Attendance (remote)

Overview

Responsible for all functions necessary to support Acosta’s time and attendance systems, including integration with payroll and other systems.

This is a remote position, work from home anywhere in the United States.

#remote

The incumbent(s) in this position should exhibit the following ACOSTA values:

  • People Minded – Must show dignity and respect to all people
  • Integrity – Must exemplify the highest degree of ethical behavior
  • Results Oriented – Must show passion, pride and commitment to succeed
  • Trust – Must be honest, sincere and confident
  • Teamwork – Must build trusting relationships
  • Innovation – Must progress through a combination of creativity, common sense and vision
  • Balance – Must maintain an optimistic attitude and keep perspective on what is important in life.

Responsibilities

Essential Functions of this Position (list in order of most important to least important):

  • Identify, evaluate, analyze, and recommend changes to support the Acosta’s time keeping and attendance applications to include ongoing production maintenance and troubleshooting.
  • Support the planning, design, development, and configuration of the applications.
  • Identify, develop, and implement process improvements, including mobile functionality and automation of historical corrections.
  • Review the missing punch list daily, determine actual time worked, and enter correct punches into the time and attendance system.
  • Perform troubleshooting activities including issues related to maintenance of the system and the various modules and integration components. Author reports and extract from the system data for users or clients which aid in business decision making.
  • Establish schedules and perform time-system daily maintenance, including resolving any system and posting problems.
  • Conduct production support, software upgrades, and regular audits, to ensure compliance on the use of the application.
  • Work with field and internal users to understand system needs and develop plans for meeting those needs.
  • Correct mistakes or missing accruals, punches, and research any discrepancies. Maintain and troubleshoot attendance issues.
  • Assist with prior week adjustment inputs.
  • Train management, and employees on the correct process and procedure for the time and attendance system.
  • Perform other duties as assigned.

Qualifications

Experience Requirement:

  • Five years of experience working successfully with timekeeping systems.
  • Three years of experience supplying solid administrative support to employees or managers in a corporate environment.
  • Experience working with various payroll, timekeeping, and HR systems.

Knowledge, Skill and Ability Requirements:

  • Ability to define problems, collect data, establish facts, and draw valid conclusions. Solve practical problems and apply common sense understanding to carry out instructions.
  • Excellent organizational and interpersonal skills with attention to detail.
  • Ability to set priorities and work independently within set guidelines.
  • Strong verbal and written communication skills with the ability to work with all levels of management, both internally and externally.
  • Proficient in MS Office.
  • Attention to detail to review project deliverables for completeness, quality, and compliance with established project standards.

APPLY HERE

Processing Specialist I

Position Summary:

Processing Specialists are responsible for many of the background processes that support the student financial services team. The processes include, but are not limited to, packaging financial aid, reviewing, and approving disbursements, creating final accounting letters, processing R2T4s, verification, and processing credit balances. This position is also responsible for assisting with ensuring that Northcentral is in compliance with all applicable federal/state statutes and regulations.

Essential Functions:

  • Ensures daily communication with the Department of Education systems, including importing and exporting Title IV aid data.
  • Financial aid packaging, disbursement review, and credit balance review processes.
  • Ensures timely and accurate review and processing of verification, c-codes, conflicting information and professional judgment.
  • Processes R2T4, ensuring timely and accurate completion.
  • VA student processing and service.
  • Ensures timely creation of Final Accounting Letters (FAL).
  • Other duties as assigned.
  • Reasonable and consistent attendance to fulfill requirements of the position.

Supervisory Responsibilities: N/A

Requirements:

Education & Experience:

  • Bachelor’s degree in relevant field required
  • Minimum of one (1) year of financial or accounting experience preferred
  • Current knowledge of financial aid programs and regulations required
  • Experience with data processing and automated records maintenance systems preferred
  • Experience with the online delivery of education preferred
  • Experience with non-term semesters strongly desired
  • Experience in higher education preferred
  • Experience working in a technology-driven enterprise preferred
  • All skills, abilities and education will be considered for minimum qualifications

Competencies/Technical/Functional Skills:

  • Knowledge of available private, state, and federal financial aid programs.
  • Knowledge of academic and business workings of a higher education institution.
  • Knowledge of University policies and procedures.
  • Knowledge of EDExpress software.
  • Skill in oral and written communication.
  • Skill in operating equipment, such as personal computer, fax, copier, phone system.
  • Skill in utilizing technology, including ability to navigate web sites, perform word processing, create spreadsheets, send e-mail and electronic messages.
  • Ability to multi-task and prioritize.
  • Ability to use and facilitate online communication using email and/or other technology-based communication media.
  • Ability to problem-solve.
  • Ability to maintain confidentiality.
  • Ability to prepare letters, reports and business correspondence.
  • Excellent customer service skills.
  • Organized with good time management skills.
  • Highly organized and detail-oriented.
  • Proficient with Mircrosoft Word and other applications in the Microsoft Office suite.

Travel: No Travel Required

Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate’s qualifications, skills, and competencies.  Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University’s total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family.  For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here.

Compensation Range:Hourly: $15.50 – $20.54

National University is committed to maintaining a high-quality, diverse workforce representative of the populations we serve. National University employs more than 5,000 faculty and staff and serves over 41,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community and a commitment to diversity. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our diverse student population, including adult learners and working professionals.

National University offers an opportunity to work in an innovative environment that supports diversity.

National University (NU) is proud to be an equal opportunity employer and does not unlawfully discriminate against any employee or applicant for employee per applicable federal, state and local laws. At NU, a diverse mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University. We are focused on equality and believe deeply in diversity of race, color, ancestry, age, family care status, veteran status, marital status, creed, religion, sex, gender, sexual orientation, religion, ethnicity, national origin, and other legally protected group status.

APPLY HERE

Assignment Grader (Contract)

nited States – Contracted

What We’re Looking for in an Assignment Grader:

In order to pass some of Study.com’s college credit recommended courses, students must complete essays, case studies, reports and other projects. That’s where you come in!  We are looking for experienced professionals who can contribute to evaluating and grading college level assignments in the following subject area(s): 

  • English
  • Communications
  • Business
  • Hospitality
  • History
  • Psychology

Our ideal candidate: 

  • Holds an advanced degree (Master’s degree or above)
  • Has teaching experience, preferably at the university level (2-year or 4-year university)
  • Is thoughtful, collaborative, and responsive
  • You’re an expert in your field. You’d like to use your knowledge and experience to evaluate student learning and provide feedback

As a Study.com contract assignment grader, you’ll receive the following:

  • Payment: Timely, reliable payments twice a month via PayPal. All work is paid per piece. Per piece rates may vary based on complexity of the work.
  • Flexible & Remote Work: Work a flexible schedule, when and where it’s convenient for you
  • Support: Access to a supportive in-house team to answer your questions and lend a hand

Think you’ve got what it takes to grade student assignments for Study.com? Click Apply Now to fill out an application and submit your resume.

About Study.com:

Our mission is to make education accessible and over the last two decades Study.com has become the leading online education platform delivering a personalized learning experience across a broad continuum of education for over 30 million students, instructors, and professionals every month. 

APPLY HERE