Consumer Safety Technology (CST) and our family of brands have helped millions of individuals to live and drive responsibly. We provide products and services to consumers and program monitoring authorities to effectively deter impaired driving and support individuals as they navigate the license restoration process. We are the largest provider of Ignition Interlock Devices (IIDs) in the United States and the only company working to assist individuals in successfully navigating the often daunting DUI process.

 

 

 

 

We hire people who we expect will produce exceptional results, deliver amazing service to our clients including customers, attorneys, state associations and more, and inspire positive change within the company.

 

 

 

 

Job Summary:

 

 

 

 

The Texting Specialist is responsible for communicating with current customers, with the objective of getting them on the phone with a member of our Collections Department.

 

 

 

 

Duties and Responsibilities:

 

 

 

 

1. Communicate, through Intoxalock’s texting platform, with current customers.
2. Communicate important Intoxalock information, as needed to transition customers from texting conversation to live call.
3. Texting specialist will provide customer service to our current customers to resolve issues with customer accounts.
4. Provide feedback to supervisor on customer issues and other aspects of texting platform to drive continuous improvement.
5. Texting Specialist will be responsible for additional tasks to further company goals.
6. Texting Specialist will be responsible for the inbound phone line attached to the texting line.
7. Provide support to handling of both inbound and outbound calls as necessary due to the texting inbound line.
8. All other duties as assigned that may include some outbound calling.

 

 

 

 

Job Requirements:

 

 

 

 

1. High School Diploma or GED; Bachelor’s degree preferred.
2. Strong written communication skills, computer skills, typing skills, including Microsoft Office programs and adaptability.
3. Demonstrated ability to communicate professionally and persuasively through written text.
4. Ability to type 40+ WPM
5. Schedule is 8:30 am – 5:00 pm.

 

 

 

 

Why work for us? Check out this list of just a few of the many good reasons why…..

 

 

 

 

• Position pays $16.50/hr.
• Our Mission is to help people live and drive responsibly. Last year our product stopped 243,000 illicit startup attempts by people who were too intoxicated to drive.
• CST Holdings won the 2023 Top Workplace Award locally and nationally–and 2023 Best Place for Working Parents Award
• We are the nation’s largest interlock provider
• Growth Oriented- 7 years of over 10%+ growth annually. Doubled in size over the past 2-3 years
• Full-time/40 hours guaranteed weekly
• Benefits include Paid Time Off, 401(k) & Health/Life/Vision/Dental insurance
• Ongoing Professional Training online via Litmos

 

 

 

 

Equal Opportunity Employer It is and will continue to be the policy of CST, LLC to practice a program of equal employment opportunity designed to assure that employment and advancement opportunities are made available to all employees and applicants on the basis of individual qualifications and without unlawful regard to race, religion, color, veteran status, national origin, disability, age, gender identity, sexual orientation, sex or genetic information.

 

 

 

 

 

 

Are You Prepared for the Apex of Executive Operations?

Are you a proven operator in the arena of executive assistance, relentlessly pursuing perfection in your craft? Do you take command when faced with complex problems? Do you have an unquenchable desire to continuously learn and evolve in the ever-shifting battlefield of business? If you’re a resilient specialist, ready to embrace the high stakes world of executive assistance, it’s time to prove your mettle.

As a Dedicated Executive Assistant at Invisible, you’ll become a vital asset in our ambitious operations, utilizing your unique skills and unwavering commitment to deliver a service of unparalleled effectiveness.

About Invisible Technologies
Invisible Technologies is a force to be reckoned with in the industry, deploying over 1,800 professionals worldwide and continuously advancing. We’re integrating exceptional human talent with technological ingenuity to equip individuals and organizations to maximize their capabilities.

We don’t just react to client needs; we anticipate them through the automation and streamlined efficiency of routine tasks. We operate at the strategic nexus of human support and technology, where we’re capable of delivering a personalized, impactful experience for every client.

Our Executive Support Service sets the benchmark for industry standards through its commitment to innovation and the integration of technology with human intelligence. We offer round-the-clock, world-class support. Our team is relentless, continuously pushing boundaries to equip our clients with the resources and support necessary to overcome their challenges. We invite you to join us on this dynamic journey as we push the limits and redefine the industry.

The Role
As our Dedicated Executive Assistant, you are destined to play a crucial role in building unbreakable bonds with high-profile clients, including our distinguished partner, the CEO of Invisible; Ben Plummer. By leveraging our advanced tools and systems, you’ll exceed their specific needs and goals, securing your place in the annals of professional achievement.

Your Mission:

Operate as the indispensable aide-de-camp to your executive: Your responsibilities will include managing schedules, arranging meetings, and ensuring seamless communication.
Master the art of travel coordination: You’ll oversee all aspects of travel planning, from flight arrangements to accommodation, operating across international time zones.
Maintain absolute confidentiality: As a Dedicated Executive Assistant, you will be trusted with sensitive information. Your discretion is non-negotiable.
Uphold the highest standards of professionalism and discretion: You are the face of the company, a beacon of integrity and respect, embodying our ethos in every action.
Work independently and collaboratively: Your mission will require the ability to operate autonomously, as well as the acumen to marshal your team when necessary.
Oversee large-scale projects: You may be entrusted with leading projects from inception to successful completion.
Serve flexibly: Being part of our team means possessing the adaptability and readiness to take on duties wherever and whenever they arise.

Location: This role operates on a remote-first basis.

Compensation:

Competitive salary: $90,000/year (USD)
This is a full-time position, requiring 40 hours per week.

Requirements:

Proficiency in Google Suite, Notion, and Asana, demonstrating operational excellence.
Expertise in Expense Reporting, transforming figures into comprehensive reports.
Mastery of Calendar and Travel Management, adeptly synchronizing commitments and journeys.
Excellent communication skills, delivering clear, effective messages both verbally and in writing.
Previous experience in the field of Executive Assistance.
Strategic thinking, with the ability to navigate complex systems.
A disciplined, systematic approach to work.
Availability during regular business hours of HST/PST time zones.

Are you ready to prove your worth? Become a part of our innovative approach to executive assistance.

Apply today and help us redefine the industry! Your mission begins with the completion of the attached challenge.

Our team will be in contact soon, operator!

It’s fun to work in a company where people truly BELIEVE in what they’re doing!

We’re committed to bringing passion and customer focus to the business.

SUMMARY

The Project Manager III manages, plans, and coordinates the full life cycle of projects for the U.S. Food and Drug Administration (FDA), specifically for the Office of Priority Policy and Initiatives (OPPI) within the Office of Food Policy and Response (OFPR). This position helps to ensure that the goals and objectives are accomplished within the prescribed timeframe and funding parameters.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Essential duties and responsibilities include the following. Other duties may be assigned.

Assists OPPI/OFPR with managing the full life cycle of projects from early stages to completion. Activities include Collecting information, developing project plans / timelines, monitoring progress, determining resources, determining timeframes, milestones and agreed upon deadlines.

Develops and establishes project scopes and plans using project management software.

Responsible for scheduling, facilitating and leading meetings when necessary. Skillfully captures meeting minutes containing main ideas, scope, requirements, action items, responsible parties, outcomes and next steps. In a timely manner, conducts post-meeting follow-up activities concerning discussions and action items.

Provides meeting schedules and routine reports to the project team leaders and team members.

Tracks progress, and documents milestones / timeframes for deliverables. Develops project plans and timelines for each assigned deliverable using appropriate software.

Keeps Office Director, Deputy Director and Senior Leadership apprised of progress. Flags potential obstacles.

Gives updates on working group deliverables and other routine reports to management, the project team leaders and team members by requested deadlines.

Supports Project Working Group Leads by scheduling meetings and other group activities within the requested timeframe, and by ensuring that scheduled events take place.

Assists with compiling and completing data-call requests.

Manages administrative assignments for the director to ensure deadlines are met.

Gains knowledge and provides support for all FDA/OFBA initiatives with which the director is involved.

Provides the director and executive staff with administrative support.

Schedule various types of meetings/maintain calendars.

Prioritize emails/workload for director and compile documents for review/approval every day.

Ability to multi-task, prioritize, organize, coordinate, schedule work and manage details.

Plans daily activities within the guidelines of Office policy, job description and supervisor’s instruction in such a way as to maximize personal output.

Responsible for aiding in own self-development by being available and receptive to all training made available by the organization.

CNI CORE COMPETENCIES

Responsible for the integration of CNI Core Competencies into daily functions, including commitment to integrity, knowledge/quality of work, supporting financial goals of the company, initiative/motivation, cooperation/relationships, problem analysis / discretion, accomplishing goals through organization, positive oral/written communication skills, leadership abilities, commitment to Affirmative Action, reliability/dependability, flexibility and ownership/accountability of actions taken.

COMPLIANCE

Promotes and encourages a culture of compliance with all applicable rules (federal, state, local, Federal Acquisition Regulations, Code of Federal Regulations, Prime Contract requirements, etc.) both for themselves, their employees, and the company as a whole. Fosters an environment in which they and their employees will report any violations or reasonably suspected violation of CNI policy, FAR, and/or CFR and are comfortable discussing the myriad compliance, conflict, FAR, CFR, etc. issues that arise during the performance of a government contract.

EDUCATION / EXPERIENCE

Bachelor’s degree preferred and a minimum of seven (7) years relevant project management experience, or equivalent combination of education / experience.

CERTIFICATES / LICENSES / REGISTRATION

A current Project Management Professional (PMP) Certification is a plus.

JOB SPECIFIC KNOWLEDGE / SKILLS / ABILITIES

Critical: Exceptional organization skills with ability to effectively manage multiple projects and priorities.

Critical: Excellent verbal and written communications skills with ability to compose meaningful reports, present research / information with clarity, and create quality presentations.

Operational knowledge of federal regulations, guidelines, support technology and tools.

Operational knowledge and understanding of general business and management principles.

Ability to plan projects using project management best practices including requirements solicitation and analysis, development of project charters, work breakdown structures (WBS), project schedules and timelines.

Ability to execute projects through the use of project management software tools and methodologies including the development and communications of status reports and the ability to highlight risks and issues.

Solid business strategy skills with ability to assess operating practices and to recommend / initiate improvements. Ability to develop and apply comprehensive solutions to client requirements / issues and to work with a wide range of government departments having diverse business needs, interests, expectations and requirements.

Ability to effectively implement “best-in-class” concepts / principles within the areas of planning, scheduling, budgeting and operations for successful achievement of project goals and objectives.

Excellent leadership, project cost control, estimating and negotiating skills.

Excellent leadership and management skills with ability to resolve conflicts, grievances, confrontations, or disagreements in a constructive manner. Skilled in facilitating teamwork and coordinating efforts for the successful achievement of goals.

Exceptional customer service skills with ability to assess needs, resolve problems and satisfy expectations.

Adept analytical, critical thinking and project management skills.

Ability to schedule, plan and lead meetings.

Ability to implement a proactive approach to problem-solving.

Ability to take direction, interact professionally with team members and management.

Effectively interact with stakeholders of all levels.

Ability to work under pressure and to meet tight deadlines.

Ability to effectively work both independently and in a highly collaborative, team environment.

Skilled proficiency using Microsoft Office Suite (i.e., Word, Excel, Outlook, Project, etc.).

SharePoint skills should include creating and maintaining lists and libraries, managing file access and storage, uploading and sharing files.

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers printers and light traffic.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

The pay range for this role is $107,400-$120,000/annually, with the final offer amount dependent on location, skillset, and experience.

CNI offers a comprehensive benefits package that includes:
 Medical
 Dental
 Vision
 401(k)
 STD/LTD/AD&D
 Employee Assistance Program (EAP)
 Paid Time Off (PTO)
 Training and Development Opportunities

INDREMOTE

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!