by twochickswithasidehustle | Aug 31, 2023 | Uncategorized
Honor exists to expand the world’s capacity to care.
We’re combining high tech with high-touch to deliver better home care for aging adults, better jobs for Care Professionals, and entirely new offerings to support the aging journey, at scale.
Founded in 2014, and now a Series E funded “Unicorn” valued at over $1B, Honor leads the world’s largest home care network with the most advanced care platform. Our August 2021 acquisition of Home Instead has created a global company that’s revolutionizing how society cares for older adults, their families, and Care Professionals.
The Honor Care Platform combines local care and the most advanced technology to bring the highest quality care to more aging adults.
Grow at Honor as part of a united team where everyone shows up authentically, shares ideas bravely, and solves complex problems!
About the Work:
We are seeking a Performance Specialist to support our Thursday – Monday 9:00am – 5:00pm PST schedule.
We are looking for a solutions-oriented, proactive Performance Specialist who is experienced in delivering performance management. In this role, you will conduct thorough investigations of potential policy violations, care quality issues, and attendance issues. You will generate performance management recommendations for Care Pros based on Honor policy, employment best practices and requirements, and your assessment of the right outcome to solve for both the client and Care Pro experience. You will also play a critical role in supporting the development and implementation of new and updated performance management policies and tech-enabled processes. This is a high-impact role that will challenge you to apply critical thinking, judgment and empathy to a range of complex situations in service of a high quality client care experience.
Responsibilities
Own delivery of end-to-end performance management process for complex care incidents including:
Review and investigate performance events that have had an impact on the client care experience
Assess the severity of the reported incident
Understand the context with the goal of identifying root cause
Identify appropriate performance action, if any, and own delivery of feedback or other performance action
Thoroughly document investigation, actions, and outcomes to ensure a comprehensive performance management history
Balance client and Care Pro experience, Honor policy, and employment risks to recommend and deliver coachings, warnings, and terminations in a timely, fair, and consistent manner with appropriate documentation
Monitor and analyze Care Professional performance trends and generate data-driven recommendations for intervention
Advise key stakeholders on potential performance management risks or trends in designated markets
Work with Operations and Product leadership to develop, implement, and own processes centered on improving Care Pro performance management
Work with cross-functional partners across Operations and Product to update/coach the team in areas of performance management as needed
About you:
To succeed in the role, you’ll need:
Minimum 5-7 years professional experience
Minimum 2 years of relevant Human Resources experience preferred
Employee relations experience preferred
Exceptional critical thinking and problem solving skills – including the ability to determine when it is appropriate to deviate from the ruleset to meet our target outcome
Exceptional communication skills; experience in having tough conversations and delivering feedback with compassion
Strong cross-functional collaboration and communication skills, including the ability to lead without authority
Strong sense of ownership – able to self-manage work, including asking for help when needed
Strong attention to detail and objective investigative skills
Comfortable with understanding basic data sets, utilizing data analysis tools to identify trends, and developing solutions to make improvements
Commitment to supporting our Care Professionals and being their advocate
Ability to work in a fast-paced environment and manage a high volume of work from multiple stakeholders
Our range reflects the hiring range for this position. We use national average to determine pay as we are a remote first company. Individual pay is based on a number of factors including qualifications, skills, experience, education, and training.
Base pay is just a part of our total rewards program. Honor offers equity and 401K with up to a 4% match. We provide medical, dental and vision coverage including zero cost plans for employees. Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option. We offer a generous time off program, mental health benefits, wellness program, and discount program.
Hiring Salary Range
$66,600—$74,000 USD
by twochickswithasidehustle | Aug 31, 2023 | Uncategorized
Job Description
Note: Please apply to only one role at Juni. We would be happy to speak with you about additional roles during the interview process. Applying to multiple roles will significantly increase the time required to process your application.
Do you love working with kids and inspiring the next generation of engineers, designers, and builders? Instructors at Juni Learning work directly with students ages 8-18 by teaching weekly online coding and data science classes. All classes are taught remotely, using the curriculum and digital tools developed by Juni.
We are currently seeking experienced and dedicated Instructors to join our team with a desire to help kids build resilience and grit alongside their coding skills.
This is a fully remote, part-time, non-exempt position with a starting rate of $20 per hour.
For specialized classes like USACO prep classes, pay starts at $25 per hour.
Instructors are expected to teach a minimum of 10 hours and a maximum of 29 hours per week. The specific schedule will be determined based on the student’s requested schedule and Instructor’s availability, which may include evening and weekends. We are looking for committed Instructors who can ensure a stable and consistent learning environment for our students dedicated to completing each student’s courses.
REQUIREMENTS
Conduct Regularly Scheduled Online Teaching Sessions: Deliver weekly private 1:1 lessons through the curriculum and teaching tools developed by Juni Learning. Each course is 50 minutes long and taught online. Class schedules are set at recurring times each week. Part-time Instructors are typically scheduled to teach between 10-29 hours per week, with recurring weekly sessions with each of their students for the entire duration of the student’s course (typically 5-6 months).
Student Progress: Maintain accurate records of student progress and summarize achievement by completing standardized session notes after each lesson. Offer constructive feedback to help students improve.
Virtual Classroom Management: Foster an interactive and respectful learning environment. Encourage active participation and student engagement.
Timesheet Submission: Accurately document your work hours by reviewing and submitting timesheets on time according to the established payroll schedule. Adhere to the organization’s timesheet submission procedures.
Communication: Maintain clear and effective communication with students, parents, and the Juni Learning support team.
Treat all students, parents, and team members with respect. Foster a safe community. Act in accordance with a high standard of ethics, and maintain family and student confidentiality and privacy.
Take the initiative to solve or anticipate problems early or escalate problems to the appropriate Juni Learning HQ team.
Flexibility to changing needs, and ability to collaborate with co-workers for any issues that may arise.
Serve as an ambassador for Juni Learning and maintain high-quality teaching and professionalism.
Promote our values and mission, and serve as a role model for kids of all backgrounds and ages.
QUALIFICATIONS
College-level coursework in computer science (at minimum completion of two CS courses with a minor/major in CS (or equivalent). Instructors will be assigned different students and courses to teach based on their experience.
Previous experience in tutoring, teaching, or mentoring students is highly desirable.
Demonstrates patience, empathy, and a positive attitude towards students’ learning challenges.
Comfortable using video conferencing tools and other digital teaching tools to conduct engaging and interactive lessons.
Passion for education and building interest in computer science in kids and teenagers (ages 8-18).
Time management: efficiently manage your class schedule and meet deadlines. Punctuality and commitment to the agreed-upon tutoring hours are crucial for student success.
Ability to work well with students of different ages.
Responsible and punctual, meeting scheduled class sessions consistently
Strong communication skills, especially with families (both children and adults).
Eligibility to Work in the US: All candidates must be legally authorized to work in the United States. Verification of work eligibility will be conducted at time of hire.
by twochickswithasidehustle | Aug 31, 2023 | Uncategorized
Overview
Cotiviti Healthcare is a leading provider of payment accuracy services to the most recognized companies in the healthcare and retail industries. We are seeking innovative thinkers and creative problem solvers who are interested in making a contribution to improving healthcare and want to be part of a team that is expanding rapidly and providing opportunities for career growth. If you want to make a difference and contribute to the improvement of healthcare payment integrity, consider an opportunity to join our healthcare recovery team as a Payment Accuracy Specialist.
What does it mean to be a Payment Accuracy Specialist?
Our healthcare recovery specialists are passionate about what they do. They are experts at reviewing, discovering, validating large amounts of data and delivering results and insights for our clients. Our audit teams recover billions of dollars in incorrect payments for our clients each year. This position is a key role where you will learn from an elite team of recovery professionals, expand your skills, discover your strengths, and begin an exciting career.
What does this role offer in regards to career development?
“For someone who is looking to learn an industry quickly, and be given opportunities to advance and grow rapidly, there is no better place than Cotiviti Healthcare. This role is really is a springboard; you learn our business and are coached on how to make more impact each year, with opportunities for advancement constantly available.”
“The more dedication and passion you put into your work, the more you will be rewarded in return.”
“I really like being a part of a team that encourages collaboration, but also really gives me the room to work independently.”
“I enjoy seeing how much money I am responsible for recovering for our clients. I get to put my naturally competitive nature to the test.”
Responsibilities
Solve problems by identifying errors and overpayments for our healthcare clients
Use your creativity to help generate new ideas for claim concepts and recovery opportunities
Learn and use multiple computer software, systems and technology
Achieve excellence by meeting and exceeding audit team goals and quality measures
Serve clients by responding to questions or inquiries.
Qualifications
Bachelor’s degree preferred OR at least 1 year of relevant experience (healthcare billing, claims, auditing, reimbursement or data analysis)
Computer proficiency in Microsoft Office (Word, Excel, Outlook); Access preferred
Strong interest in working with large data sets and various databases
Healthcare industry experience desired
Excellent verbal and written communication skills
Self-motivated and driven to succeed
Base compensation ranges from $20.00 per hour to $23.00 per hour. Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs.
This role is eligible for discretionary bonus consideration.
Cotiviti offers team members a competitive benefits package to address a wide range of personal and family needs, including medical, dental, vision, disability, and life insurance coverage, 401(k) savings plans, paid family leave, 9 paid holidays per year, and 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti. For information about our benefits package, please refer to our Careers page.
by twochickswithasidehustle | Aug 31, 2023 | Uncategorized
BairesDev is proud to be the fastest-growing company in America. With people in five continents and world-class clients, we are only as strong as the multicultural teams at the heart of our business. To consistently deliver the highest quality solutions to our clients, we only hire the Top 1% of the best talents and nurture their professional growth on exciting projects.
Data Entry Specialist at BairesDev
We are looking for Data Entry profiles to join our Talent Acquisition Team and participate in different projects made up of multicultural teams distributed throughout the world. This person must be proactive, detail-oriented, and demonstrate excellent analytical abilities as well as teamwork and multitasking skills. This is an excellent opportunity for professionals looking to advance their careers at one of the industry’s fastest-growing companies!
What You Will Do:
– Support the Recruiting area in the identification and initial contact of potential candidates for our searches.
– Propose new alternatives to identify candidates.
– Identify opportunities for improvement in the area’s current processes.
– Manage the notices in the different job portals with which we work and evaluate the candidates that apply to them.
– Identify and analyze professional profiles in job portals for the different searches we have open.
Here’s what we are looking for:
– Proactivity and the ability to work in a team.
– Paying close attention to detail in daily tasks.
– At least one year of previous work experience (a plus).
– Advanced English level.
How we do make your work (and your life) easier:
– 100% remote work.
– Hardware setup for you to work from home.
– Flexible hours – make your schedule.
– Paid parental leave, vacation & holidays.
– Diverse and multicultural work environment.
– An innovative environment with the structure and resources of a leading multinational.
– Excellent compensation — well above the market average.
– Here you can grow at the speed of your learning curve.
Our people work remotely but with a consistent and robust culture that promotes diversity and teamwork. To continue being the leading software development company in Latin America, we want to ensure that every BairesDev member gets the best growth and professional development opportunities in a diverse, welcoming, and innovative environment.
Every BairesDev team member brings something unique to our company.
We want to hear your story. Apply now!
by twochickswithasidehustle | Aug 31, 2023 | Uncategorized
Position description:
This is a remote opportunity.
Gubagoo, an affiliate of Reynolds and Reynolds, is hiring for inbound chat operators. Our Chat Specialists provide individuals the ability to engage in online conversations to inquire about automotive and recreational vehicle sales, service, finance and general dealership questions. Our focus is to represent our dealer clients favorably online and to turn the experience into a lead so that our dealer clients can generate revenue from their website traffic.
Gubagoo is a relaxed, but professional and fun environment to work in. We are seeking positive and energetic people who understand the importance of great customer service and enjoy being on a computer and around technology.
RESPONSIBILITIES:
– Handle a wide variety of customer inquiries via online chat
– Provide accurate information about the products and services via online chat
– Narrow down on appointment information to schedule appointments
– Capture customer contact information for lead generation and client review
– Summarize interactions based on customer needs for client review
– Develop and maintain a knowledge base of the evolving products and services
QUALIFICATIONS:
– Previous experience in retail customer service or the automotive industry preferred but not necessary
– Have a handle on basic internet and window based computer skills
– Strong ability to multitask is preferred, gaming experience is helpful
– Positive and professional demeanor
– Excellent written and verbal communication skills
– Ability to adapt to change and enjoy a quick paced work environment
Requirements:
- Must have your own computer or laptop with a webcam, second monitor, microphone, and external mouse
- Must live within the state listed in the posting
- Quiet, dedicated work space free from distractions – this is a remote position
- Able to attend 4 weeks of remote training, Tuesday – Saturday between the hours of 11am-7:30pm EDT
- Must be able to type at least 35 WPM, 40 and above is preferred
Salary:
$13 / hour
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