QC Specialist

Job Description

Pay: $16.50/hr

Location: Remote/Hybrid if located in Mandan, ND

Schedule: Typically 8-5 pm CST

As a Quality Control Specialist, you will support our Data Entry team to ensure all necessary data and processes are adhered to, ensuring 99.99% accuracy across the team. We promise our clients that all data pertaining to the setup process will meet these standards! Using critical thinking and attention to detail, you will be responsible for supporting the business in identifying errors or trends in the processes that would create an opportunity for incorrect data to be entered. Along with the valuable contribution to the quality of the work, you will also take part in helping to safeguard all practices as they relate to the job, ensuring they are relevant and efficient. This position will provide exposure to the knowledge and experience needed to progress into more client-facing roles within the department.


QC Setup templates as well as maintain templates
QC accounts in transition
Ensure QC rules are current and relevant
Provide support during team trainings
Correct data as needed
Mentoring Data Entry team members
Maintain QC accuracy metrics
Assign errors and provide constructive feedback
Preferred Skills

Ability to multitask
Attention to detail
Organization skills
Demonstrate great verbal and written communication skills
Able to take ownership for work and performance
Comfortable using a 10-key number pad
Ability to effectively navigate systems to ensure processes are followed
Clear and professional written and verbal communication
Manage and prioritize workload to hit standards of excellence
Able to be flexible and adapt to different processes and projects