by twochickswithasidehustle | Sep 13, 2023 | Uncategorized
Primary Posting Location : City Tulsa Primary Posting Location : State/Province OK Postal Code 74101 Primary Posting Location : Country US Requisition ID 2023-429598 Position Type Full Time Minimum USD $16.50/Hr. Maximum USD $17.00/Hr.
Summary
Specialist Order To Cash
At our Company, we grow People, Brands, and Businesses! Do you have great attention to detail and are looking to bring value to a client-driven team? We are seeking a dedicated entry-level Specialist Order to Cash associates have strong Excel skills, are open to learning and are coachable. In this role, you’ll assist with order processing, invoicing, and contract creation for some of the best brands in the Consumer Packaged Goods industry. You will utilize additional aspects of claims and deductions, and accounts receivable to provide exceptional support to our clients.
Take this opportunity to join North America’s leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!
What we offer:
Full-Time Benefits (Medical, Dental, Vision, Life)
401(k) with company match
Training and Career Development
Generous Paid Time-Off
Responsibilities:
Process orders, deductions, and create contracts.
Manage Claims and Accounts Receivables.
Able to address any potential order/deduction/contract issues.
Provide timely and thorough communication with clients and customers. Participate in client/customer conference calls as scheduled; providing feedback and insight.
Communicate regularly with management advising any critical issues or opportunities.
Provide reports to clients/customers as needed.
Qualifications:
Associate’s Degree or equivalent office experience
1-3 years of experience in Customer Service and working in a fast-paced environment
Preferred experience in accounting, finance or other related fields
Excellent written and verbal communication skills
Strong proficiency in Microsoft Office with a focus on Excel
The pay range for this role is $15.00 to $20.00 per hour.
Responsibilities
The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Position Summary
The Specialist OTC is responsible for the validation and execution of order processing and invoicing, contract creation and validation, claims and deductions, accounts receivable. Responsible for performing all necessary work and tasks to ensure administrative goals and metrics are met. Works closely with the Team Lead to deliver outstanding results for our clients.
Essential Job Duties and Responsibilities
Order Entry Administration
Process orders, deductions, or contracts into management system in a timely manner
Proactively address any potential order/deduction/contract issues
Provide timely and thorough communication to all of our valued clients and customer
Communicate regularly with management advising any critical issues or opportunities
Participate in client/customer conference calls as scheduled; providing feedback and insight
Reporting
Provide reports to clients/customers as needed
Supervisory Responsibilities
Direct Reports
This position does not have supervisory responsibilities for direct reports
Indirect Reports
Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports
Travel and/or Driving Requirements
Travel and Driving are not essential duties or functions of this job
Minimum Qualifications
The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job
Education Level: (Required)High School Diploma or GED or equivalent experience
Field of Study/Area of Experience:
1-3 years of experience in Customer service
Skills, Knowledge and Abilities
Excellent written communication and verbal communication skills
Well-organized, detail-oriented, and able to handle a fast-paced work environment
Strong prioritization skills
Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines
Team building Skills
Ability to work independently and prioritize duties with minimal supervision, in order to meet deadlines
Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers
Environmental & Physical Requirements
Office / Sedentary Requirements
Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.
Additional Information Regarding The Company Job Duties and Job Descriptions
Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).
Important Information
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.
The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
by twochickswithasidehustle | Sep 13, 2023 | Uncategorized
Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The Community You Will Join:
Airbnb is a global community based on connection and belonging. The Community Support team supports this mission with a vision to ‘build the world’s most loyal travel community through exceptional service’.
Community Support Platform (CSP)
Customer Vision: Success is about delivering exceptional customer service for our users – both self help and human support – throughout their Airbnb journey.
Business Vision: We believe that community support will be a significant differentiator and driver of Airbnb’s global success and growth. We deliver exceptional customer service at scale by building platform capabilities that power the community’s experience.
The Difference You Will Make:
We’re looking for a Manager, Content and Knowledge Management Product Operations to join our Content and Knowledge Management team. We are a part of the Community Support Platform organization and we are looking for an experienced manager with deep subject matter expertise in applying content and knowledge management strategy and operations to transform digital support experiences, utilizing AI tools to streamline the content production process while optimizing our knowledge bases for top performance leveraging large language models.
You have a passion for delighting customers through the entire support journey, including digital channels, automated product support and 1:1 customer support interactions. You are continuously focused on improving the end-user experience through great quality content that is easy to consume, focusing on our frontline agents and external community.
You are the right fit to push the limits of the digital service space by establishing thriving, agile content operations from the ground up our content strategy and operating models for Visual Content, Multimedia, Rich Media, Social Media, dynamic and guided content, etc.
You are experienced in managing content writers and knowledge/technical writers, with a passion for developing talent and enabling them. You are focused on quality and can demonstrate ample experience driving the correct message in line with a brand’s voice and tone, working cross-functionally with other teams like Marketing, Service and Experience Design, Product, UX Writing, Comms, Localization, Legal, Product and Program Management.
You can articulate the key role knowledge plays on the success of support teams, and structure and enable the team to ensure that human and virtual agents have access to the applicable knowledge information.
You are comfortable with ambiguity and can thrive in a fast-paced environment. You are an expert in content and knowledge development and set-up your team’s processes and mechanisms so the operation can respond rapidly and effectively to changing priorities, contributing to clear customer and business outcomes.
A Typical Day:
Lead a team including writers and knowledge editors, fostering a culture of creativity, belonging, collaboration, and innovation
Work cross-functionally with Product Marketing, Marcomms, Legal, Localization, Host Comms, Creative and UX Writing to orchestrate impeccable content for company wide releases
Partner effectively with experts in LLM tuning, information retrieval, and model development to create innovative products and features
Leverage AI to create and deliver resonant content
Implement AI programs that improve how the team works and what value our customers get
Collaborate with cross-functional teams to ensure content is aligned with business goals, brand voice, and user needs
Partner with Community Support leadership and XFN partners to evolve Knowledge strategy
Partner with Product and Engineering teams for best in class content delivery solutions
Define and develop standards for digital content that inform its operationalization
Drive voice and tone standards documentation, partnering cross-functionally with the broader writing community
Establish processes and mechanisms for planning, creation, delivery, and governance of high quality content
Contribute to content and knowledge governance and lifecycle management activities, including backlog, utilization and resource allocation of writing resources
Your Expertise:
10+ years experience in content and knowledge management or related fields
4+ years of experience leading a team of content authors and/or technical writers, with a track record of success providing coaching, feedback, and professional development opportunities to team members to help them achieve their career goals
Proven understanding of emerging digital trends and being a thought leader promoting innovation in the space
Experience with AI solutions and tools
Experience working in matrix global organizations
Extensive familiarity with different content management systems (like ContentStack, Confluence) and operational and project management systems
(like jira and asana)
Familiarity with Taxonomy and Information Architecture
Experience working with a customer service team and/or operations team is highly desirable
Agile training/certification/experience, including scrum, kanban, nimble, is a big plus
Your Location:
This position is US – Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.
Our Commitment To Inclusion & Belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: [email protected]. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.
We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.
How We’ll Take Care of You:
Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
Pay Range
$155,000—$195,000 USD
by twochickswithasidehustle | Sep 13, 2023 | Uncategorized
ay Range:$16.21 – $25.93
Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.
Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.
For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.
What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.
Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.
by twochickswithasidehustle | Sep 13, 2023 | Uncategorized
HealthMark Group is a leading provider of health IT solutions for healthcare providers across the country. By leveraging technology to reimagine the business of healthcare, HealthMark transforms administrative processes into seamless digital solutions. From patient intake technology supported by OTech, to HealthMark’s proprietary MedRelease platform for Release of Information, the company is pioneering an efficient, compliant, and patient-centric approach to support the entire spectrum of the patient information journey. HealthMark Group was founded in 2006 with corporate headquarters in Dallas, TX and has been named to both the Dallas 100 and the Inc. 5000 for multiple years in a row as one of the fastest growing companies in the region and in the country.
JOB DESCRIPTION:
HealthMark Group is growing and looking for bright, energetic and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company. Our Data Entry-Audit Intake Specialist role involves entering data from various sources into the company computer system for processing and management. A candidate working as a Data Entry-Audit Intake Specialist must be able to efficiently manage a large amount of information that is often sensitive or confidential.
Type of Role: FULL-TIME
LOCATION: Remote
Entry level job duties include but not limited to:
Preparing and sorting documents for data entry.
Manipulating and deduplicating excel lists.
Identifying client and patient matches within our computer system.
Entering data into database software and checking to ensure the accuracy of the data that has been inputted.
Resolving discrepancies in information and obtaining further information for incomplete documents.
Reports directly to Audit Intake Supervisor
Completes Data Entry of all requests
Records any relevant notes on specific requests for further/proper handling throughout the request life cycle
Identify and accurately classify each request
Uphold HealthMark Group’s values by following our C.R.A.F.T.
Work quickly to meet the high-volume demand
Must dedicate at least 20 hours per week
Requirements:
Computer literacy and familiarity with various computer programs such as MS Office (formal computer training may be advantageous in progressing in this career)
Attention to detail
Knowledge of grammar and punctuation
Ability to work to time constraints
by twochickswithasidehustle | Sep 13, 2023 | Uncategorized
Must reside in the following states to be considered for a Seasonal Role:
AZ, CA, CO, CT, DC, FL, GA, ID, IL, IN, KS, LA, MA, ME, MI, MN, MO, MT, NH, NJ, NV, NC, OH, OK, OR, RI, PA, TN, TX, UT, VT, VA, WA, WI
Please note: This is a remote seasonal role, starting in early October through December 2023.
The Role:
Minted is a design marketplace, sourcing creative content from independent artists around the globe and selling the best designs to the world in the form of art, home decor, and stationery. We are looking for Print Quality Specialists to join our team for the holiday season, using both design insight and creative talent to provide outstanding service to our customers. You will play a key role in improving the overall experience for customers who have received less than perfect products.
As a seasonal Print Quality Specialist, you will work closely with our customers over email to help resolve post print issues and create new orders for them. There is a wide range of issues that can occur, and no two cases are identical. You will rework design files and communicate with our printing facilities to deliver the best possible products to our customers. You will deliver an exceptional customer experience and build brand loyalty through effective issue resolution. The ideal candidate must have excellent verbal and written communication skills, be very detail-oriented, be comfortable with Adobe’s Creative Suite and passionate about solving problems.
Minted is open 7 days a week and we ask you to work at least 1 weekend day. While we do our best, your days off may not be consecutive.
#LI-AN1 #LI-Remote
You WIll:
- Research and thoroughly document replacement order root causes
- Proofread and edit design files to fulfill customer orders in service of both productivity and quality expectations
- Reference a wide range of resources to determin the best solution for our customers.
- Work directly with customers over email to design and replace original orders
- Work in a production environment to troubleshoot technical, design, and print errors
- Work collaboratively with other teams to ensure we deliver outstanding service
You Have:
- Excellent written and verbal communication skills
- The ability to think critically in order to solve problems
- Proficiency in Adobe Creative Suite: Illustrator, Photoshop, Acrobat Pro. InDesign and Lightroom are a plus.
- G-Suite experience
- The ability to produce high-quality design, and work in a fast-paced environment
- The ability to work effectively in a team-oriented environment
- You are flexible and open to new challenges
- The ability to learn and work remotely and engage effortlessly with coworkers and leadership — you take feedback well and are eager to learn more
What You’ll Gain in Return:
- Expand your knowledge of Photoshop and Illustrator
- Experience working with print ready files
- Growth opportunities — the role is great for recent grads looking to build a strong resume
- Gain customer service experience
- Salesforce Lightning experience
- Fun, friendly, and diverse team culture
Compensation:
The compensation range for the role applies to both employment offers and Minted employees actively working in the role. Generally, our employment offers fall between the minimum and midpoint of the range to allow for continued salary growth during your employment at Minted. The upper half of the range accommodates this growth and supports our intention to create an environment that encourages lasting relationships between Minted and our employees.
Geo Base Salary Range 0 – Includes SF Bay Area – $20/hr
Geo Base Salary Range 1 – All non-SF CA, DC, NY – $20/hr
Geo Base Salary Range 2 – Includes CO, IL, MA, MD, NJ, OR, RI, TX, VT, VA, WA – $20/hr
Geo Base Salary Range 3 – Includes AL, AK, AZ, AR, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, ME, MI, MN, MO, MS, MT, ND, NE, NM, NV, NH, NC, OH, OK, PA, SC, SD, TN, UT, WI, WV, WY – $20/hr
Benefits:
– Paid Sick Leave
– Friends and Family Discount
About Minted:
Artists shape culture. They spark conversation, create connection, and bring beauty into the world. Minted is where they come together to reach further. Our marketplace empowers a thriving community of independent artists to sell and scale their work. We nurture self-expression, cultivate community, and bring the best in visual art to a global audience.
We’re building a new way to discover the world’s best creative talent. We’re here for the emerging talent ready to take off, the local favorites ready to grow, and the established artists ready to dream bigger.
At Minted, our people don’t just believe in the power of art–we live it. We have our finger on the pulse of what’s new and now. We’re obsessed with great design, art, and interiors. We’re in galleries, at fairs, and constantly finding inspiration online. We seek undiscovered talent that deserves to stand up and stand out. We connect with artists that have something to say, and we collaborate to amplify their work. The Minted community’s art, stationery, and textiles products have reached over 75 million homes worldwide.
Our marketplace brings the best in independent design to consumers everywhere. We recognize the challenges independent artists face, and we leverage our resources to level the playing field and create a platform that gives artists the freedom to develop their craft and grow their business.
We are headquartered in San Francisco, CA and currently employ 350+ full-time employees, plus additional temporary workers during the holiday season. We have raised over $300M from top-tier investors including Benchmark Capital, T. Rowe Price, Permira, Ridge Ventures, Technology Crossover Ventures, and Norwest Venture Partners. Angel investors include Marissa Mayer, Jeremy Stoppelman, Julia & Kevin Hartz, Yishan Wong, and more.
Minted is an Equal Opportunity Employer committed to inclusion and diversity. We welcome people of different backgrounds, experiences, abilities and perspectives and will consider all qualified applicants for employment in accordance with all state, local, and federal laws. Minted participates in the E-verify program.
How Our Process Works:
Minted uses technology and innovative practices to bring unique, best-selling design to market at scale. Using its crowdsourcing technology, consumers are empowered to vote for the designs they love and want to see sold, ensuring that Minted always sells continuously fresh and trend-forward product. The winning designs are manufactured by Minted, enabling artists from around the world to share and sell their work while letting Minted do the rest. Since launch in 2007, the company has expanded to serve consumers in new categories including wall art, textiles, digital content and home decor, as well as serve major retailers and consumer products brands with data-backed design through licensing and wholesale partnerships.
Full vaccination is required for anyone working from a Minted office. In addition, beginning April 21, 2022, a booster shot is also required. At this time, we will not be able to have anyone in our office who is not vaccinated. Upon hire, you will be required to submit documentation of your vaccinations. Alternatively, those seeking a medical or religious accommodation can request more information on that process from their Talent Acquisition Specialist.
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