by twochickswithasidehustle | Sep 20, 2023 | Uncategorized
Description
The Order Entry Specialist plays a key role on the accounting and quote-to-cash team, with a focus on supporting the order entry workflow and customer-facing transactions and communications.
Duties & Responsibilities:
Process all new and renewal customer orders timely and accurately from Salesforce into NetSuite
Partner cross-functionally with sales and legal to ensure order accuracy
Responsible for timely and accurate fulfillment of customer orders
Accurately enter and receive all returns in NetSuite
Assist with sales tax compliance and maintenance of current exemption certificates
Maintain all necessary paperwork, records, lists and related information to ensure the correct processing of all customer orders
Maintain and update customer records and contacts
Resolve customer inquiries and issues in timely and professional manner
Assist with customer collections and annual support renewals as needed
Other duties and projects as assigned
Job Requirements:
Education & Experience
Minimum 2 years’ experience with accounts receivable, order management, or quote-to-cash cycle
Bachelor’s degree
Other Knowledge, Skills, Abilities or Certifications:
Proven ability to successfully operate in a high performing, dynamic, and complex organizations
Organized with strong attention to detail
Experience with large customer base, high transaction volume, and strong work ethic
Ability to work independently while also being a team player.
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
NetSuite, SFDC, and Avalara portals experience preferred
The salary range for this position is $35,00-$65,000.
Base pay offered may vary depending on various factors, including, but not limited to: job-related knowledge; skills; experience; and other eligibility factors such as geographic location. The Total Rewards package includes competitive base pay and an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and several programs that provide for both paid and unpaid time away from work.
About Fortive
Fortive is a provider of essential technologies for connected workflow solutions across a range of attractive end-markets. We hold leading positions in advanced healthcare solutions, intelligent operating solutions, and precision technologies. Our company is headquartered in Everett, Washington and employs a team of more than 17,000 research and development, manufacturing, sales, distribution, service, and administrative employees in more than 50 countries around the world.
Our shared purpose is to create essential technology for the people who accelerate progress. Our innovations keep the world moving forward. We work together to accelerate the pace of progress and to make a difference.
About Provation:
Provation is a leading provider of healthcare software and SaaS solutions for clinical productivity, care coordination, quality reporting, and billing. Our purpose is to empower providers to deliver quality healthcare for all. Provation’s comprehensive portfolio spans the entire patient encounter, from pre-procedure through post-procedure, with solutions for physician and nursing documentation (Provation® MD, Provation® Apex, MD-Reports, Provation® endoPRO®, and Provation® MultiCaregiver), anesthesia documentation (#1 Best in KLAS Provation® iPro), patient engagement, surgical care coordination, quality reporting, and billing capture (Provation® SurgicalValet™), order set and care plan management (Provation® Order Set Advisor™ and Provation® Care Plans), and EHR embedded clinical documentation (Provation® Clinic Note). Provation has a loyal customer base, serving more than 5,000 hospitals, surgery centers, and medical offices, and 700 physician groups globally, including 19 of the top 20 U.S. hospitals. In 2021, Provation was acquired by Fortive Corporation, a Fortune 1000 company that builds essential technology and accelerates transformation in high-impact fields like workplace safety, engineering, and healthcare. For more information about our solutions, visit provationmedical.com and follow us on Twitter, Facebook, and LinkedIn.
Our purpose at Provation is to empower providers to deliver quality healthcare for all. To deliver on this commitment, we’re guided by our core values –
Provation has a culture of CARES:
Community -We have a shared sense of improving healthcare, enriching the broader world we live in and serve.
Accountability – We own it and get it done with integrity.
Respect – We build diverse teams that collaborate and communicate with positive intent and trust.
Excellence – We welcome new ideas as we innovate quality solutions.
Service – We are passionate about putting customers first.
The Fortive Promise – For you. For us. For growth.
We believe in you. We believe in your potential—your ability to learn, grow and make an impact. And we believe in giving you the opportunity, accountability, and visibility to do just that.
We believe in us. We believe in the power of great people working together to innovate and solve problems no one could solve alone. We build enduring partnerships with our customers and take on their challenges and opportunities as our own.
We believe in growth. We are honest about what’s working and what isn’t, and we work hard to innovate and improve. With a passionate focus on our markets and our customers, we learn and grow together to make a difference in the world.
The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They are not intended to be an exhaustive list of all duties and responsibilities and requirements.
Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should ask to speak with a Human Resources representative to request an accommodation.
by twochickswithasidehustle | Sep 19, 2023 | Uncategorized
Trustmark’s mission is to improve wellbeing – for everyone. It is a mission grounded in a belief in equality and born from our caring culture. It is a culture we can only realize by building trust. Trust established by ensuring associates feel respected, valued and heard. At Trustmark, you’ll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture of diversity and inclusion where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. At Trustmark, we have a commitment to welcoming people, no matter their background, identity or experience, to a workplace where they feel safe being their whole, authentic selves. A workplace made up of diverse, empowered individuals that allows ideas to thrive and enables us to bring the best to our colleagues, clients and communities.
This is a part-time temporary remote position and will require 29 hours/week.
Summary: Under direct supervision, effectively services newly on-boarded clients by coordinating a seamless transfer from our Sales Implementation Team and servicing existing clients with re-enrollment of Trustmark products. A focus on accurate billing data, timely remittance of premium and superior client service is paramount to strengthening and maintaining our clients’ loyalty.
Additional focus area will be around servicing client’s (employer, broker, enrollment company, etc.) and inner company’s request for information and issue resolution leading to an assessment of the “health” of the client.
Job Responsibilities include:
Coordinates information with Client Payroll Deduction Specialists for a seamless transition from implementation to post-implementation maintenance
Maintains a consistent level of contact with Clients throughout the post-implementation process to ensure change reports, list bills and payment reconciliation summary reports are accurate
Generates out-bound phone calls to internal and external clients for pro-active service
Receives in-bound phone calls and handles or transfers to internal departments as necessary.
Participates in payroll deduction issue resolution
Research basic billing inquiries with a focus on timely and optimal resolution
Completes information requests from internal and external customers (bills, check requests, change reports, reconciliation summaries, etc.).
Responds to email, fax, mail, and verbal inquiries from internal and external clients based on research and analysis.
Processes change requests from external customers.
Follows up on initial premium for new or re-enrolled cases ensuring appropriate steps are taken to enable employee deductions.
Assists with client suspense account reconciliation.
Other duties as assigned.
Requirements include:
A minimum of one year of customer service required.
Must be proficient in Word, Excel, and Outlook.
Strong verbal and written communication skills with the ability to follow through on requests.
Must be detail-oriented with strong multi-tasking abilities.
Must have excellent phone/communication skills.
Nice-to-haves include:
Knowledge of payment, payroll deduction or billing processes.
Prior worksite insurance experience.
Prior experience using Access a plus.
Understanding the roles of sales teams (brokers, agents, enrollment companies, etc.).
Come join Trustmark! Join a team that will not only utilize your current skills but will enhance them as well. Trustmark benefits include health/dental/vision, life insurance, FSA and HSA, 401(k) plan, Employee Assistant Program, Back-up Care for Children, Adults and Elders and many health and wellness initiatives. We also offer a Wellness program that enables employees to participate in health initiatives to reduce their insurance premiums.
by twochickswithasidehustle | Sep 19, 2023 | Uncategorized
Would you like to join a company that values being part of a team and provides growing opportunities for their employees?
Randstad in partnership with a Fortune 100 company headquartered in Columbus, Ohio is actively seeking 6 Financial Processors to be a part of their licensing team in Grandview Heights, Ohio.
This is an excellent opportunity to build a fulfilling career with a leading employer in the insurance and banking and financial services industry, who has been named one of Fortune’s 100 Best Companies to Work For for 9 consecutive years!
Why Work With Us?
The Pay Is: $17.50 per hour
The Work Schedule is: Monday to Friday 8:30 am to 5:00 pm
We offer weekly pay and health benefits
Hybrid and remote work schedules available( Candidates must reside in the Eastern or Central Time Zone)
What you will be doing:
- Reviews and processes applications, renewals and cancellations for agent/broker licenses.
- Implements customary changes in insurance licensing requirements based on changes in laws, regulations, or company policies.
- Maintains databases and related background information and files for assigned states, operation, and/or distribution channel.
- Updates and distributes licensing/appointment requirements and procedures manuals.
- Advises employees, agents, and/or brokers with licensing by providing information on the licensing requirements and process, furnishing materials, and submitting forma and fees to state department of insurance and/or other regulatory agencies.
- Assists in reviewing, analyzing and interpreting licensing laws and regulations.
- Acts as liaison between licensing and assigned internal customers) in regard to license issues. Provides related customer service to internal and external departments to ensure that all applications are processed correctly and in a timely manner.
salary: $17.49 – $17.5 per hour
shift: First
work hours: 8:30 AM – 5 PM
education: Associate
As an ideal candidate you will have:
Ability to prioritize own work within standards.
Ability to read, analyze and interpret documents.
Effective written and oral communication skills to interact with customers, team members, and management.
Decision making skills necessary for customer contacts.
Ability to identify and evaluate problems and analyze customer inquiries and determine the appropriate action.
Decision making skills necessary for problem identification and correction.
For consideration you must have:
Two years’ office administrative or customer service experience.
Undergraduate degree in finance, business administration, insurance, economics, communications preferred
An engaging, passionate and driven personality.
An ability to effectively operate a personal computer with related business software.
Excellent oral and written communication skills for contact with customers.
Skills
Data Entry
Customer Service
Microsoft Office
Financial Services
Adapting to Change
Compliance Requirements
Written Communication
Processor
Licensing
Typing Skills
PC Skills
Qualifications
Years of experience: 2 years
Experience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you’re looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].
Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
by twochickswithasidehustle | Sep 19, 2023 | Uncategorized
Description
The Account Coordinator will work with our customers including patients, referring physicians, Health Systems, Physician Groups, Worksite Clinics, Occupational Health organizations to ensure an exceptional customer experience. The Account Coordinator works under the direction of the Director of Customer Success and partners with other members of the Customer Success team as well as other key stakeholders in our internal departments. (Such as the Product, Marketing and Sales teams). The Account Coordinator Is the subject matter expert on the BetterNight dashboard and internal process flow.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Ensure orders are processed effectively and efficiently from consultation to PAP setup for assigned accounts
Understand BetterNight’s operational workflows and support territory manager(s) and customers in understanding and adhering to them
Maintain solid understanding of Brightree, the BetterNight dashboard and Clarity
Stay current on BetterNight’s products and services
Assist in onboarding new accounts and referral sources
Ensures that our processes drive exceptional customer experience with mechanisms for measuring, improving, and reporting on them
Assist territory manager(s) in providing reports to physicians
Work with various departments to resolve complaints and escalations from patients and customers
Answer questions and provide updates to territory manager(s) and customers regarding orders
Gain insights from customer feedback and shares insights with the Director of Customer Success
Work with internal and external stakeholders to ensure alignment on processes and objectives
Requirements
Associates degree preferred.
At least 2 years experiences working with key accounts is preferred
Proven work experience working with an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role is preferred.
Solid experience with CRM software, MS Office (particularly MS Excel), and Google Suite
Competency in analytical problem solving, customer/partner relationship management
Must be detail oriented, organized and neat in person and habits. Must be able to work remote efficiently, productively, and professionally.
Must have strong attention to detail and follow up abilities.
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
Excellent listening, negotiation and presentation abilities.
Strong verbal and written communication skills.
BetterNight is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with contractor’s legal duty to furnish information. 4I CFR 60-I.35(C).
by twochickswithasidehustle | Sep 19, 2023 | Uncategorized
Description
Are you an energetic, ambitious self-starter who thrives on being on the phone – helping people settle their accounts? Are you driven to succeed, and being recognized for your success? Wouldn’t you love to be a part a team where management is focused on nurturing a strong culture? If so come join us at Sleep Data.
Sleep Data is a professional medical service and supply company, focused on sleep & sleep therapy. Our focus is on diagnosis on sleep apnea through home sleep study and treatment through the use of CPAP therapy or oral appliance therapy.
SUMMARY
This position is responsible for reviewing patient accounts, contacting patients to collect debt within the billing software (Brightree). The expectation of this position is to provide a first-class service experience, with every patient/or physician interaction. Must be able to work 8:30a – 5:00p Pacific Time Zone schedule
CORE RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Responsible for all patient related billing and collecting
- Understand and can explain EOB (explanation of benefits) to patients and internal staff
- Knowledge of Brightree computer system preferred
- Assists internal staff, referral sources and patients with billing issues
- Consistently meets department expectations and KPI’s regarding all Billing
- Maintains a positive attitude and continually works toward process improvements while building and maintaining positive working relationships between other departments and outside customers
- Responsible for keeping all patient details and information orderly, confidential, current and HIPAA compliant at all times
- Must be knowledgeable about Patient Rights and Responsibilities
- General clerical duties such as filing, photo copying, data entry, scanning as assigned
- Work mandatory overtime as scheduled
- Other duties and projects may be assigned
Requirements
QUALIFICATIONS & SKILLS
- Strong commitment to patient care, customer service, friendly, helpful and caring nature is required
- Knowledge of all commercial, government, managed care, and federal health insurance plans
- Strong oral and written communication and problem-solving skills.
- Ability to interface with all level of employees (peers to senior management) and vendors in a polite and professional manner
- Ability to read, analyze, and interpret contracts & technical procedures
- Ability to write reports, business correspondence, and procedure manuals
- Ability to effectively present information and respond to questions from groups of managers, employees, and the general public
- Must be able to work overtime as scheduled
EDUCATION & EXPERIENCE
- HS diploma or equivalent required
- Experience must be 2-3 + years in billing and/or collections for healthcare
- DME (Durable Medical Equipment) experience preferred
BetterNight is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with contractor’s legal duty to furnish information. 4I CFR 60-I.35(C).
Salary Description
$17.00 – $18.00 per hour
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