by twochickswithasidehustle | Jan 7, 2026 | Uncategorized
Indiana, Iowa, Wisconsin, North Dakota, Kentucky, Alabama, Florida, Oklahoma, Michigan, North Carolina, or South Carolina (Remote)
About ABC Legal Services:
ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.
Job Overview:
The e-File Specialist reviews and files legal documents utilizing online platforms and tools developed by ABC Legal. This role works closely with the e-Fulfillment and e-Filing team to collaborate on projects, resolve issues as they arise and meet common goals. This position is remote but must be located in Indiana, Iowa, Wisconsin, North Dakota, Kentucky, Alabama, Florida, Oklahoma, Michigan, North Carolina, or South Carolina.
Key Responsibilities:
- Review and file legal documents using internal systems and email
- Participate in ongoing training to expand knowledge of industry and process
- Investigate discrepancies as they arise
- Complete additional projects as assigned
Qualifications:
- No experience necessary; data entry experience a plus
- Tech experience is strongly preferred
- Must be able to read, write, and speak English
- High school diploma or GED required
- Ability to perform repetitive tasks with accuracy
- Exceptional attention to detail
- Desire and ability to be a team player
- Experience and basic proficiency with Microsoft Office
- Typing speed of at 50 to 60 wpm
We know that a company’s success starts with its employees. We also know that an individual’s success starts with the right career opportunity. Join our team today!
Benefits:
- Health, Dental, Vision insurance
- 401(k) with company matching
- Paid time off
- 7 Paid company holidays
- 4 Floating holidays per-year
- Life Insurance and AD&D Insurance
- Long Term Disability
- Health Care Reimbursement Flexible Spending Account
- Dependent Care Flexible Spending Account
- EAP (Employee Assistance Program)
- Pet Insurance
Starting Pay: $15.00 to $17.00 per hour
Schedule: Full-time, Monday through Friday, 8am to 5pm PST
by twochickswithasidehustle | Jan 6, 2026 | Uncategorized
Job Title: Live Chat Support Agent
Classification: 1099
Work Structure: Fully Remote
Shift: 10:30am-6:30pm ET Monday-Friday
Team: Enrollment Operations
Reports to: Product Manager
Location: United States
Compensation: $18-$20 per hour
About Us
We are a mission-driven organization of clinicians, engineers, and professionals dedicated to transforming cardiovascular health. Our focus is on reducing the impact of heart disease through innovative solutions. Leveraging evidence-based research and telemedicine, we deliver specialized exercise and wellness programs tailored to older adults. Our goal is to enhance patients’ lives by promoting heart health and offering exceptional care that makes a lasting impact.
Job Summary
We are expanding rapidly and are looking for a compassionate, tech-savvy Live Chat Support Agent to be the first point of contact for individuals seeking to improve their heart health. In this role, you’ll engage with potential patients via live chat, providing clear, empathetic, and
informative responses to their questions. You’ll also play a key role in coordinating with our team to ensure timely follow-ups and callbacks, while helping triage and monitor missed calls and messages.
This is a meaningful opportunity to directly support individuals on their journey to better heart health — and to contribute to a mission that’s changing lives across the U.S.
Key Responsibilities
- Respond to live chats from potential patients with professionalism, warmth, and clarity
- Answer basic concepts related to our program offerings
- Monitor and triage missed calls and messages, escalating as needed
- Coordinate with internal team members to ensure timely patient follow-ups
- Maintain accurate records of interactions in our CRM
- Communicate efficiently across platforms like Slack to keep workflows running smoothly
Qualifications
- Customer service experience — especially in a healthcare, wellness, or mission-driven setting
- A passion for improving heart health and empowering individuals to take action
- Ability to clearly explain health-related topics in a simple, empathetic way
- Excellent written communication skills and a calm, helpful demeanor
- Experience using CRMs, Slack, and/or chat support tools (a plus)
- Prior experience as a live support/chat agent (a plus)
- Self-Starter: Highly motivated and proactive, able to take initiative without requiring constant direction.
- Growth-Oriented: Excited to grow into an integral role within our company and contribute to our long-term vision.
Additional Information
This role requires adherence to HIPAA and company confidentiality guidelines. All employees must pass a background check.
This description provides an overview of the Insurance Verification Manager’s responsibilities and qualifications. As the company grows, job requirements may evolve to meet changing needs.
by twochickswithasidehustle | Jan 6, 2026 | Uncategorized
Date: Dec 30, 2025
Location:
Remote, Remote, US
Requisition ID: 19111
Description:
Start Date: Feb 2, 2026
Pay: $16.00 per hour
Job description:
Job Title: Medical Claims Examiner-Work From Home
Job Type: Full Time
FLSA Status: Non-Exempt/Hourly
Grade: H
Function/Department: Health Plan and Healthcare Services
Reporting to: Team Lead/Supervisor – Operations
Pay Range: $16
Role Description: The Claims Examiner evaluates insurance claims to determine whether their validity and how much compensation should be paid to the policyholder. The Claims Examiner is responsible for reviewing all aspects of the claim, including reviewing policy coverage, damages, and supporting documentation provided by the policyholder.
Roles & Responsibilities
· Review insurance claims to assess their validity, completeness, and adherence to policy terms and conditions.
· Collect, organize, and analyze relevant documentation, such as medical records, accident reports, and policy information.
· Ensure that claims processing aligns with the company’s insurance policies and relevant regulatory requirements.
· Conduct investigations, when necessary, which may include speaking with claimants, witnesses, and collaborating with field experts.
· Analyze policy coverage to determine the extent of liability and benefits payable to claimants.
· Evaluate the extent of loss or damage and determine the appropriate settlement amount.
· Communicate with claimants, policyholders, and other stakeholders to explain the claims process, request additional information, and provide status updates.
· Make recommendations for claims approval, denial, or negotiation of settlements, and ensure timely processing.
· Maintain accurate and organized claim files and records.
· Stay updated on industry regulations and maintain compliance with legal requirements.
· Provide excellent customer service, addressing inquiries and concerns from claimants and policyholders.
· Strive for high efficiency and accuracy in claims processing, minimizing errors and delays.
· Stay informed about industry trends, insurance products, and evolving claims management best practices.
· Generate and submit regular reports on claims processing status and trends.
· Perform other duties as assigned.
Top of Form
Qualifications
The qualifications listed below are representative of the background, knowledge, skill, and/or ability required to perform their duties and responsibilities satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Top of Form
Top of FormEducation
· High School diploma or equivalent required
Work Experience
· Medical claims processing experience required, including use of claims processing software and related tools
Competencies & Skills
· Highly-motivated and success-driven
· Exceptional verbal and written communication and interpersonal skills, including negotiation and active-listening skills
· Exceptional analytical and problem-solving skills
· Strong attention to detail with a commitment to accuracy
· Ability to adapt to change in a dynamic fast-paced environment with fluctuating workloads
· Basic mathematical skills
· Intermediate typing skills
· Basic computer skills
· Knowledge of medical terminology, ICD-9/ICS-10, CPT, and HCPCS coding, and HIPAA regulations preferred
· Knowledge of insurance policies, regulations, and best practices preferred
Additional Qualifications
· Ability to download 2-factor authentication application(s) on personal device, in accordance with company and/or client requirements
· Ability to pass the required pre-employment background investigation, including but not limited to, criminal history, work authorization verification and drug test
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position may work onsite or remotely from home.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to regularly or frequently talk and hear, sit for prolonged periods, use hands and fingers to type, and use close vision to view and read from a computer screen and/or electronic device. Must be able to occasionally stand and walk, climb stairs, and lift equipment up to 25 pounds.
Firstsource is an Equal Employment Opportunity employer. All employment decisions are based on valid job requirements, without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other characteristic protected under federal, state or local law.
Firstsource also takes Affirmative Action to ensure that minority group individuals, females, protected veterans, and qualified disabled persons are introduced into our workforce and considered for employment and advancement opportunities.
About Firstsource
Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes.
We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, India and Mexico. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals.
Our clientele includes Fortune 500 and FTSE 100 companies.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Work Location: Remote
by twochickswithasidehustle | Jan 1, 2026 | Uncategorized
Job Title: Live Chat Support Agent
Classification: 1099
Work Structure: Fully Remote
Shift: 10:30am-6:30pm ET Monday-Friday
Team: Enrollment Operations
Reports to: Product Manager
Location: United States
Compensation: $18-$20 per hour
About Us
We are a mission-driven organization of clinicians, engineers, and professionals dedicated to transforming cardiovascular health. Our focus is on reducing the impact of heart disease through innovative solutions. Leveraging evidence-based research and telemedicine, we deliver specialized exercise and wellness programs tailored to older adults. Our goal is to enhance patients’ lives by promoting heart health and offering exceptional care that makes a lasting impact.
Job Summary
We are expanding rapidly and are looking for a compassionate, tech-savvy Live Chat Support Agent to be the first point of contact for individuals seeking to improve their heart health. In this role, you’ll engage with potential patients via live chat, providing clear, empathetic, and
informative responses to their questions. You’ll also play a key role in coordinating with our team to ensure timely follow-ups and callbacks, while helping triage and monitor missed calls and messages.
This is a meaningful opportunity to directly support individuals on their journey to better heart health — and to contribute to a mission that’s changing lives across the U.S.
Key Responsibilities
- Respond to live chats from potential patients with professionalism, warmth, and clarity
- Answer basic concepts related to our program offerings
- Monitor and triage missed calls and messages, escalating as needed
- Coordinate with internal team members to ensure timely patient follow-ups
- Maintain accurate records of interactions in our CRM
- Communicate efficiently across platforms like Slack to keep workflows running smoothly
Qualifications
- Customer service experience — especially in a healthcare, wellness, or mission-driven setting
- A passion for improving heart health and empowering individuals to take action
- Ability to clearly explain health-related topics in a simple, empathetic way
- Excellent written communication skills and a calm, helpful demeanor
- Experience using CRMs, Slack, and/or chat support tools (a plus)
- Prior experience as a live support/chat agent (a plus)
- Self-Starter: Highly motivated and proactive, able to take initiative without requiring constant direction.
- Growth-Oriented: Excited to grow into an integral role within our company and contribute to our long-term vision.
Additional Information
This role requires adherence to HIPAA and company confidentiality guidelines. All employees must pass a background check.
This description provides an overview of the Insurance Verification Manager’s responsibilities and qualifications. As the company grows, job requirements may evolve to meet changing needs.
*Note: This is a 1099 contractor position
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