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Fact Checker, EatingWell
About Your Role:
Dotdash Meredith is looking for a registered dietitian to serve as a Fact Checker for EatingWell. As a Fact Checker, you will join our Quality Team, a team of remote editors, producers, and fact checkers, who work on our sizable library of existing articles to improve the reader experience, drive additional traffic, and ensure the accuracy of all of our content. Fact Checkers are responsible for checking content to make sure all facts are accurate and supported by reputable sources, as well as confirming that the copy is free from spelling or grammatical errors, and for making updates in our content management system to ensure this is so.
As a digital publisher that reaches millions per month, Dotdash Meredith has the power and responsibility to create positive change. We are focusing our hiring efforts on diversity, equity, and inclusion to build a team that reflects our mission for racial equity in everything we do.
This is a remote position. The rate of pay for this role is $25/hour. Applicants must live within the United States or Canada.
About You:
- At least two years of fact-checking experience in digital or print media, ideally in the food vertical
- Comfortable working in a content management system, including WordPress (candidates with previous experience working in a CMS are especially encouraged to apply)
- Able to work quickly, independently, and accurately
- Willing to be featured on the site, including bio and headshot
- Comfortable working remotely, with access to a smartphone, computer (not a tablet), and a secure internet connection
Part-Time Chat Operator
Position description:
This is a remote opportunity.
Gubagoo, an affiliate of Reynolds and Reynolds, is seeking part-time Inbound Chat Operators to join our team! In this role you will engage in online conversations with customers, representing our automotive dealer clients favorably. Your goal is to turn conversations into leads that help our clients generate revenue.
Gubagoo is a relaxed, but professional and fun environment to work in. We are seeking positive and energetic people who understand the importance of great customer service and enjoy being on a computer and around technology.
RESPONSIBILITIES:
- Handle a wide variety of customer inquiries via online chat
- Provide accurate information about the products and services via online chat
- Narrow down on appointment information to schedule appointments
- Capture customer contact information for lead generation and client review
- Summarize interactions based on customer needs for client review
- Develop and maintain a knowledge base of the evolving products and services
QUALIFICATIONS:
- Previous experience in retail customer service or the automotive industry preferred but not necessary
- Basic internet and window based computer skills
- Strong ability to multitask is preferred, gaming experience is helpful
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Ability to adapt to change and enjoy a quick paced work environment
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Training:
On-the-job training via Zoom
Requirements:
Must have your own computer or laptop with a webcam, second monitor, microphone, and external mouse
Quiet, dedicated work space free from distractions – this is a remote position
Able to attend 4 weeks of full-time remote training, Tuesday – Saturday between the hours of 11:00 am-7:30pm EDT
Must be able to type at least 35 WPM, 40 and above is preferred
Salary:
$13 / hour
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