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Integrity Analyst
Description
About Pinterest:
Millions of people across the world come to Pinterest to find new ideas every day. It’s where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. In your role, you’ll be challenged to take on work that upholds this mission and pushes Pinterest forward. You’ll grow as a person and leader in your field, all the while helping Pinners make their lives better in the positive corner of the internet.
Creating a life you love also means finding a career that celebrates the unique perspectives and experiences that you bring. As you read through the expectations of the position, consider how your skills and experiences may complement the responsibilities of the role. We encourage you to think through your relevant and transferable skills from prior experiences.
Our new progressive work model is called PinFlex, a term that’s uniquely Pinterest to describe our flexible approach to living and working. Visit our PinFlex landing page to learn more.
The Trust & Safety team is dedicated to ensuring that all Pinners have a safe experience on Pinterest. This includes tackling challenging adversarial problems at scale, detecting policy-violating content, and ensuring Pinterest is legally-compliant. We’re looking for an analyst to analyze data and create strong signals and strategies to minimize abuse on the platform. This is a high-visibility role that touches almost every product area at Pinterest.
What you’ll do:
Protect users on Pinterest from bad actors and problematic trends
Analyze intelligence sources to scope problems and identify monitoring strategies
Prototype proactive detection and monitoring solutions
Partner closely with Product Managers, Engineers, Policy and Operations to devise and execute on new strategies for combating abuse on Pinterest
Make actionable recommendations to Product, Policy, Operations, and Engineering to improve Pinterest’s Trust & Safety ecosystem
Standardize and automate workflows to scale existing processes
What we’re looking for:
2+ years of experience working with / analyzing data
Technical background or relevant work experience in Trust & Safety, Fraud, Spam, Investigations, or Cyber
Proficiency in SQL and at least one programming language (Python or R)
Basic knowledge of machine learning lifecycle and experience with implementing or improving machine learning models
Ability to communicate complex concepts clearly to cross-functional stakeholders
This position is not eligible for relocation assistance.
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At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.
Information regarding the culture at Pinterest and benefits available for this position can be found here.
US based applicants only
$96,900—$200,000 USD
Our Commitment to Diversity:
Operations – Criminal Data Processor
Job Details
Remote Type
Fully Remote
Description
Job Summary
The Criminal Data Processor will review criminal and civil records for accuracy, ensure all required pieces of information are present, will pursue any required missing or discrepant information, and will apply customized client guidelines to records. Criminal Data Processors are expected to become experts in the public records of the jurisdictions they process. This role may also provide support to our Criminal Data Researcher, which conduct criminal and civil research online. This role will require a consistent level of quality and time service, based on strategic corporate goals. This position is a work-from-home position and will require working from a desk for extended periods of time. This role will report directly to their respective Processing Operations Supervisor.
Duties and Responsibilities
Process criminal records using InformData’s proprietary software.
Review customer requirements and ensure all requests from customers are being met and applied to the order appropriately
Must provide updates to Supervisor regarding any delays, website outages, website changes, automation outages, automation changes, and/or fee changes that would impact our business or our customers.
Act as a back-up for our automated agents.
Maintain Quality and TAT standards set by InformData.
Inform the Supervisor of any current quality or trending issues.
At times, processors may be tasked with providing support to our criminal data researching teams, which is another web-based position.
Please note that this job description is meant to give a basic understanding of the position and does not cover every part of the job duties and requirements. InformData reserves the right to change or assign other duties to this position at any time.
Key Performance Indicators (KPI) Accountability
Maintain proficiency in background screening processes.
Gain operational understanding of all InformData processes.
Aid in ensuring the following accuracy ratings are maintained
Accuracy/DPMO
Time Service Variable and specific
Productivity
Turnaround Time (TAT)
On-time Delivery
QA TAT Seconds
Qualifications
Qualifications
Must have a High School diploma.
Knowledge of computer software packages (MS Word, Excel, Outlook, and PowerPoint).
Must be able to type 45 wpm.
Ability to work in both a team environment and work independently.
Excellent written, verbal, and presentation communication skills.
Must have strong attention to detail.
Must have access to a computer and high-speed internet from home.
Must complete introductory training.
Ability to work OT with prior notice.
Excellent multi-tasking, time management and detail-oriented skills.
Must be able to pass a comprehensive background check.
Working Conditions
This position requires the incumbent to work indoors at a desk for extended periods of time and use of workstation.
The person must be able to comprehend and follow work instructions in a fast-paced, team environment.
This position requires the ability to interact with all levels within the organization and requires the ability to respond professionally to all individuals and work well as a team player.
This position may be required to work overtime on occasion to meet company objectives.
Physical Requirements
Must be able to remain in a stationary position for extended periods of time
Must be able to occasionally move about the office to access office equipment, etc.
Must be able to constantly operate office equipment such as a keyboard, phone, computer, copier, fax machine and printer, etc.
Must be able to frequently communicate with and listen to other InformData employees and vendors
Must be able to occasionally move, bend, lift, push, pull and carry no more than 20 pounds
Must be able to view multiple monitors for extended periods of time and visually determine accuracy, details and transcribe date in close proximity of computer software
Transcriber
Description
Neal R. Gross & Co. (NRGCO) is a Washington, DC based Court Reporting and Transcription company. We have been in business for over 40 years and provide verbatim court reporting and transcription services to a broad range of government and private clients. We are looking to add legal and general transcribers for all types of work: trials, administrative hearings, historical and investigational interviews, and meetings.
This is a WORK FROM HOME position. No transcription experience is necessary, but is preferred. Timeliness is a must, as are excellent English language skills. Please apply only if you can transcribe at least 3 hours of audio per week.
Audio, notes and a format will be provided to you by FTP. You will be required to transcribe them accurately and in a timely fashion and in accordance with the provided format and then send us the completed verbatim transcript.
REQUIREMENTS:
Excellent command of English language
Must be able to transcribe at least 3 hours of audio per week
Accurate grammar, punctuation, and spelling.
Attention to detail
Ability to meet deadlines
High speed internet connection
Internet research skills
Proofreading of all work before turned-in
Must be a US citizen
Required software/hardware:
WordPerfect and/or MSWord
Windows Operating System
FTR Player (free download)
ExpressScribe (free download)
FileZilla (free download)
OPTIONAL – USB foot pedal (Infinity is a popular model)
AAERT certification is a plus
Must type at least 60 WPM
Must be able to transcribe a minimum of 3 hours of audio per week
Transcribers are paid by the page at very competitive rates. All NRGCO transcribers are independent (1099) Subcontractors. Subcontractors are paid biweekly for all timely submitted invoices. Please submit your resume for review.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status or other protected classes.
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