by twochickswithasidehustle | Apr 30, 2024 | Uncategorized
Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.
About Taskrabbit:
Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more.
At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love.
Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.
Taskrabbit is a remote-first company with employees distributed across the US and EU
5-time Best Places to Work in 2022 by BuiltIn. Including Best Companies in SF, Best Mid-Sized Companies, and Best Benefits
DataBird journal’s “Best Places” Best Companies for Diversity, #1 2019 and 2020
DataBird journal’s “Best Places” Best Companies for Women, #4 2019 and #1 2020
About The Role:
As a Quality Associate, you’ll play a vital role in assisting in the delivery of exceptional customer service. You will monitor, assess, and improve the quality of interactions between our Customer Support Teams and end-users, by analysing user interactions, providing feedback, and implementing quality assurance measures. You will contribute to enhancing overall customer satisfaction, maintain service excellence, and improve on internal policies.
As a customer-centric company, Taskrabbit is looking for the right person to help us to continue to grow and improve.
What you’ll work on:
Monitor and evaluate interactions, including phone calls, email, chat, messaging tickets, to ensure adherence to established quality standards, as well as assessing Agent’s communication skills and problem-solving abilities.
Conduct regular evaluations of Agents performance according to our quality rubric, following up with constructive feedback and coaching to improve performance
Analyse customer service metrics and key performance indicators to identify trends and areas for improvement and provide this feedback to the supervisors.Identify process improvements to enhance efficiency and customer satisfaction based on our quality rubric.
Provide feedback to Customer Support representatives on areas of improvement based on Quality Evaluation.
Share relevant feedback with the Training & Development Team to ensure onboarding success.
Identify user feedback so that the leadership team may integrate into quality assessment.
Work closely with the Customer Support team to address recurring issues and improve overall service delivery.
Requirements:
Experience in Customer Support or Quality & Training.
Analytical & problem solving skills.
Good communication & interpersonal skills.
Detail-oriented with a focus on improvement, and takes pride in a job well done.
Fluency in English is required.
Available full-time (40 hours / week).
Compensation & Benefits:
At Taskrabbit, our approach to compensation is designed to be competitive, transparent and equitable. Total compensation consists of base pay + bonus + benefits + perks.
The annual gross pay range for this position is $61,000 – $75,000. This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above, and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level.
You’ll love working here because:
Taskrabbit is a Remote-First Company. We value flexibility and choice but also stay committed to regular in-person connection.
The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams — people you can be proud to work with!
The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average.
The Perks. Taskrabbit offers US employees employer-paid health insurance and a 401k match with immediate vesting. Taskrabbit offers EU employees medical insurance. We offer all of our global employees, generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. Benefits vary by country of employment.
Taskrabbit’s commitment to Diversity and Inclusion:
An Active Commitment to Equity within our Company and Platform.
We are an inclusive community where all who share our mission and values belong. Our anti-racist culture actively strengthens the knowledge, understanding, and awareness of underrepresented experiences and our ongoing allyship commitment. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.
Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
by twochickswithasidehustle | Apr 29, 2024 | Uncategorized
Basic Information
Country
United States of America
Job Type
Freelance
Description and Requirements
Requirements
Proficiency in written and verbal in English
Residency in the United States for the past three consecutive years
Ownership and regular use of a smartphone (Android V4.2 or higher or iPhone running iOS version 14.0 or higher) and a desktop/laptop with internet connection at your expense.
Gmail as your primary email account
Familiarity with current and historical local business, media, sports, news, social media, and cultural affairs
Experience navigating web browsers and smartphone apps for content interaction.
Willingness to download Apps
Understanding of various social media environments, including memes, virality, and trends
Additional desirable equipment
Laptop with video camera And/ Or Android Device with minimum 8MP HDR camera @ 30fps, 64GB storage, 4GB RAM, Android 10+
Successful applicants will undergo a standard recruitment process, including an English language test and an open book assessment.
The role involves occasional quality assurance checks and offers long-term employment opportunities.
Important notice: TELUS International will never request a monetary deposit for any role or project with the company, and our recruitment and sourcing teams only use @telusinternational.com or @telusinternational.ai addresses when emailing candidates. If you are unsure as to whether a job offer is legitimate, please contact us at [email protected] for confirmation.
Additional Job Description
We are hiring for Online Task Contributors in the United States
In this role, you’ll assess online search results to enhance their quality. You’ll analyze and rate content relevance to search terms, while also reviewing language for grammar, tone, and cultural appropriateness.
Your contribution improves a major search engine’s quality by evaluating web content using your PC and smartphone.
We’re searching for individuals who are passionate about social media and regular users of Gmail.
This remote position requires ownership and daily use of a smartphone and familiarity with various social media platforms and Google products.
Your reliability, adaptability, and adherence to guidelines are key.
This role offers the freedom to work remotely, allowing you to set your hours based on task availability.
The estimated earnings for this role is 11.50 USD per hour. Please note, the rate of pay will depend on the volume of tasks. This is a pay per task role and experienced contributors may earn more than that because their productivity is higher.
EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world’s largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service – all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer
At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
by twochickswithasidehustle | Apr 27, 2024 | Uncategorized
Date: Apr 24, 2024
Location: Any city, MS, US, 99999
Req ID: 22944
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.
Summary
We are seeking a Claims Data Entry Clerk to join our team and provide vital support to our WI TXIX HealthCare Account client. This is not a call center position; you’ll focus on efficiently processing paper claims and other documents electronically for seamless workflow.
Your role in our mission
Utilize your data entry skills to convert paper claims and documents into digital formats using Microsoft Office programs like Excel.
Accurately follow instructions, both verbal and written, to ensure proper data entry and adherence to contract requirements, business unit rules, and legal regulations.
Maintain a meticulous eye for detail to verify and review all entered data for accuracy and completeness.
What we’re looking for
Experience working with Microsoft Office programs, including Excel.
The ability to manage multiple tasks/projects simultaneously and meet deadlines consistently.
Strong communication skills, both written and verbal.
The ability to grasp and follow complex instructions delivered through various communication methods.
Excellent typing skills with a minimum speed of 60 WPM.
The ability to work independently and manage your workload with minimal supervision.
What you should expect in this role
Video cameras must be used during all interviews.
Remote (work from home)
In order to effectively work as a teleworker with Gainwell, employees Broadband Internet connections, should have a minimum speed of 24MBS download and 8 MBS upload. Greater speeds will of course provide better performance.
LI-REMOTE
LI-JT1
LI-CM1
by twochickswithasidehustle | Apr 27, 2024 | Uncategorized
A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 10 million students in all 50 states. For more information, visit amplify.com.
Amplify is seeking an Order Fulfillment Coordinator (Contractor) to join the Business Operations team. The Order Fulfillment Coordinator will work cross-departmentally to ensure orders have been successfully processed and received by our vendors. This position includes order entry and administrative duties with oversight into shipping and tracking of orders to ensure orders are processed in accordance with the organization’s customer service standards. The position will work through data entry, email monitoring, reporting, and various other duties as required to ensure the workload is appropriately dispersed and managed. Data entry skills with Excel and some customer interaction required. Salesforce and ERP experience is a plus.
Responsibilities:
Perform Order Fulfillment duties such as processing order exceptions, sample orders, single and multi-site orders. Liaison between our vendors and internal employees.
Prioritize issues in accordance with their severity and Service Level Agreement (SLA).
Participate in training for relevant technology and products including networking, hardware and mobile device management.
Interpret instructional and technical documentation.
Contribute to the continual improvement of team training programs, ticketing process, and best practices.
Basic Qualifications:
Bachelor’s degree in Business or a related field
Proficiency with office software including Google products (docs, sheets) and Microsoft products (Excel, Word)
Experience using a variety of operating systems with knowledge of networking, connectivity, and internet protocol
Customer service experience in a fast-paced, professional work environment
Preferred Qualifications:
Experience using Salesforce and Netsuite/ERP software
Ability to efficiently complete multiple projects simultaneously while maintaining acute attention to customer care and details
Instructional and technical writing experience
Compensation:
The hourly rate range for this role is $20.00-$25.00.
We celebrate diversity and are committed to creating an inclusive environment for all employees. To that end, we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Amplify is an Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.
This position may be funded, in whole or in part, through American Recovery & Reinvestment Act funds.
Amplify Education, Inc. is an E-Verify participant.
by twochickswithasidehustle | Apr 27, 2024 | Uncategorized
Full Time
Remote, TX, US
9 days ago
Requisition ID: 1248
Apply
Salary Range:
$14.00 To 16.00 Hourly
Job Description
HealthMark Group is a leader in health information management and technology focusing on serving the health information management needs of physician practices and hospitals throughout the nation. HealthMark Group’s innovative technology and superior customer service enable clients to streamline operations by outsourcing administrative support functions such as the release of information and form completion processes. By integrating experience, technology, and service, we help hospitals, health systems and clinics concentrate on what they do best, patient care.
HealthMark Group is growing and looking for bright, energetic, and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company.
LOCATION: REMOTE
We are expanding rapidly and have created unique roles that need qualified candidates.
Entry level job duties include but not limited to:
Processing medical record requests
High volume and fast paced environment
Reports directly to the Processing Manager
Assist as needed in overflow processing due to high volume issues and/or coverage issues
Abide by HIPAA guidelines while ensuring the confidentiality of PHI
Maintain consistent schedule by processing all requests within 24-48 hours of receipt for assigned accounts
Provide feedback regarding request volume and perceived issues
Monitors incoming requests received through various means
General office duties
Qualities that the candidate for this position should include:
Fast learner
Dependable
Quick worker
Team player
Positive attitude
Someone who strives to do more
In accordance with our company policy, Full Time Employees are eligible for the following benefits:
Robust Health Insurance Plan Options with Company Coverage
Vision and Dental Plan Options
STD, LTD, Life and Life A&D
Competitive Paid Time Off including Paid Holidays
401(k) Plan Offering with Employer Matching
14.00-16.00
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