Spontaneous application Community Manager (Video Games) – Worldwide – Remote

by | May 5, 2024 | Uncategorized

Please note the applications are open to candidates worldwide and is not limited to just UK residents. Feel more than free to apply regardless of location as those are a 100% remote, Work-From-Home roles.

Currently we are accepting spontaneous applications for multiple positions in the fields of Community Management and Social Media Management. Some of the responsibilities and requirements listed may not be applicable to all roles.Keywords Community Management is a global team of 100+ community professionals providing expert community and social media services to gaming and entertainment clients.

Our team is growing, and we are always on the lookout for talented professionals who share our values and are passionate about the videogames industry.

As well as getting to work with some of the world’s greatest games, we offer the chance to join a thriving community of community professionals, and to develop your skills and career alongside a diverse, global team.

Responsibilities

  • Reviewing all incoming community interactions on different social media platforms and communicating directly with players.
  • Responding to comments and player queries in a timely manner.
  • Creating engaging content for social media.
  • Building in-depth reports on community growth and engagement, and proposing improvements based on those findings.
  • Assisting the developer by collating and reporting on player feedback.
  • Helping foster and maintain a safe and welcoming environment for a game community.
  • Moderating discussions and comments following set community guidelines.
  • Proactively suggesting new ways to grow and care for your community.
  • Creating and updating corresponding documentation and as needed.

Benefits

As a remote role, we offer flexibility and a nice work-life balance.

Our company culture is fun, friendly, diverse and inclusive, and we welcome people from all over the world.

We work on exciting projects with global brands. We help the world’s greatest game development/publisher studios on community and social media management, while they work hard to develop stunning game experiences, including MMOs, AAA blockbusters, indie gems and mobile hits.

Depending on your location, as well as each project and its needs, the job could be open to freelance cooperation or employment contract if there is a possibility within our global footprint.

We would like to take this opportunity to thank you for considering our company as your next career move. We value diversity and inclusivity, and we are committed to creating a welcoming and supportive work environment for all our employees. We look forward to receiving your application and learning more about your experience and qualifications.

Good luck and we look forward to meeting you!

Experience & Requirements

  • Minimum of 2 years’ experience of community management/social media in gaming on professional basis.
  • Excellent written and verbal communication skills in English.
  • Bilingualism (particularly English with Japanese, French, Spanish or German) is a plus.
  • Passionate about video games and social media.
  • Strong understanding of social media/community management platforms/ channels (Discord, Twitch, Reddit, Instagram, Facebook…)
  • Expertise with social listening and social management best practices.
  • Experience managing or moderating a thriving gaming community.
  • Higher education in marketing, business administration, communication, adult education, or related fields.

Please make sure that your contact information, including your personal email address, location, and what languages you speak and write, is included on either your CV or your cover letter.

Note that any position typically requires full-time availabilities although part-time availability might be considered (depending on our projects).

APPLY HERE!

Order Processor/Administrative Assistant/Data Entry (Remote

by | May 3, 2024 | Uncategorized

About KnowBe4

KnowBe4, the provider of the world’s largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a “Great Place To Work” in 8 countries, plus we’ve earned numerous other prestigious awards, including Glassdoor’s Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

Remote positions open to the US only.

The Order Management Specialist is responsible for reviewing every invoice for accuracy and quality, and processing every purchase order/quote on a daily basis. This role will communicate with internal/external customers to address all payment-related inquiries and/or console questions.

 Responsibilities:

  • Review and validate all order paperwork submitted to ensure completeness and accuracy 
  • Review contracts to identify invoicing, special subscription invoicing terms, payment and acceptance terms
  • Provide customers with access to the KnowBe4 console 
  • Quality check invoices prepared by other Order Management team members for customer orders to ensure accuracy before billing customers 
  • Upload Tax Certificates
  • Respond to all emails from customers related to access to the console and billing, or route correspondence accordingly
  • Enter and process all incoming orders accurately and timely.
  • Add single courses to consoles
  • Create Multi Tenant consoles for customers with child accounts
  • Move clients under their MSPs Bulk console
  • Apply presale payments to invoices

Minimum Qualifications:

  • High School diploma or GED
  • Experience with Gmail and Google Docs
  • Experience with MS Office (Word and Excel)
  • Experience with web browsers (Chrome, Internet Explorer, etc.)
  • Fluent in multiple languages preferred
  • Strong verbal and written communications
  • Excellent time management and organization skills

The base pay for this position is $17.50/hr.

We will accept applications until 5/29/2024

Our Fantastic Benefits

We offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code – all in a modern, high-tech, and fun work environment. For more details about our benefits, visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

APPLY HERE!

Online Support Staff

by | May 3, 2024 | Uncategorized

Duties/Responsibilities:

• Monitoring the training event chat and forwarding questions to the trainer

• Troubleshooting low complexity tech issues for trainees, muting/unmuting trainees

• Starting/stopping/managing breakout rooms

Interested candidates should:

• Have a high degree of availability and flexibility during standard business hours: In terms of availability, most workshops are between business hours (8:30 am -4:30 pm), but there are very occasional evening workshops. In terms of workshop length, trainings range from 90 minutes to 3 days (sometimes 1 day, sometimes 2, etc.)

• Have availability to start in May 2024

• Have a reliable computer and internet

• Have experience — or at least comfort — with videoconferencing applications

• Be reliable, professional, and courteous

Training information:

• This is a part-time position full day availability once or twice a week is ideal

• Candidates need not have extensive knowledge of Zoom nor any knowledge of CBT

• Anyone hired for this part-time position would first take part in a virtual training session that includes an orientation to the work and an introduction to Zoom; this would take place ahead of any events you would be asked to assist with

• Hired staff will be set up with a Zoom account through Beck Institute

• Staff would be responsible for tracking their own hours and would be paid for any training received and any events supported

• At least at first, newly hired staff would never be the only person supporting an event; there would be at least one other experienced staff person on hand

Beck Institute is a mental health nonprofit. Please be aware that as a part of their jobs, Beck Institute employees may be asked to view or work with materials related to depression, anxiety, personality disorders, eating disorders, weight loss, suicide, and other topics that may be upsetting to some.

Starting rate: $15.00 per hour

Proof of full vaccination against COVID-19, or an approved exemption as an accommodation, is a condition of employment with Beck Institute. Currently, we are unable to consider candidates from the state of Montana or Colorado.

JOB CODE: 1000002

APPLY HERE!