by twochickswithasidehustle | Feb 28, 2024 | Uncategorized
Quality Assurance Representative, Associate
North American Bancard – Remote
Please note the work hours for this hourly position are 7:30 am-4:30 pm PST.
North American Bancard, and our family of companies, are committed to making it as easy as possible for businesses to grow through innovations in credit card processing, ecommerce, mobile payments and more. Our mission is to be the easiest payments company to do business with, bar none.
The Quality Assurance Representative, Associate in our Customer Boarding Department is responsible for reviewing the information of newly boarded customer accounts for accuracy, and identifying any inconsistencies in the company CRM that may need to be corrected.
In this position, the Associate Quality Assurance Rep will also routinely field inbound calls from our Sales Teams. These questions relate to pending applications from the Underwriting Team.
What you’ll do:
- Review newly approved merchant account details to ensure and maintain data iaccuracy within NAB systems, Global systems and/or First Data systems.
- Verify that key data information is accurate in all systems matching the merchant application and faciliate corrections of inaccurate information directly or by communicating to senior team members.
- Ability to learn and understand processing rates and fees, business types, and processing solutions so that key data information makes sense from a business perspective, and if it does not take the appropriate steps to question and change the information.
- Daily support of the Customer Boarding call queue.
- Provide ongoing collaboration with sales and underwriting teams.
- Manage and organize productivity through the effective use of all available resources including database systems and query reports.
- Provide positive customer experiences while maintaining a high degree of ethical behavior in all aspects of daily business.
- Perform special projects as assigned.
Qualifications:
- High School Diploma or G.E.D.
- Relevant experience preferred
- Strong attention to detail
- Ability to communicate feedback, information, and directions both verbally and written
- The ability to work with speed and accuracy
- Excellent organizational skills, multi-tasking and prioritization in a fast-paced work environment
- Strong customer service skills
- Flexibility in work schedule to accommodate business needs
- Ability to problem solve and de-escalate upset customers
What we offer:
We offer a comprehensive benefits package that enables our teams to live a life well lived, both personally and professionally. Some of our perks include:
- Medical, Dental, & Vision Coverage
- Flexible Paid Time Off
- 401(k) + Match
- Mental Health Support & Well-Being Program
- Paid Maternity & Paternity Leave
- Education Assistance
- Company-funded Lifestyle Spending Account
Please note: North American Bancard is a US based company and no sponsorship is available for this position at this time.
by twochickswithasidehustle | Feb 27, 2024 | Uncategorized
Description
Position at Liquid Web
Building on over 25 years of success, our Liquid Web Family of Brands delivers technology, services and support for thriving businesses and nonprofits running mission-critical websites, eCommerce stores and applications. We are looking to add a dynamic, creative Event and Social Media Manager to our dedicated team of marketing professionals.
The Social Media and Events Manager role is responsible for leading our company’s social media strategy and managing a range of marketing events. This role is a leadership position within the marketing team and requires creativity, attention to detail, and strong project management skills. This role is tasked with expanding our digital footprint and increasing brand awareness through effective social media management. Additionally, they will execute compelling events that align with our marketing objectives.
This is a permanent full-time remote position with a pay range of $70K to $85K USD annually.
Responsibilities:
Social Media Management:
Develop and implement an organic social media strategy.
Build and execute a social media strategy through competitive research, platform determination, benchmarking, messaging, and audience identification.
Generate, edit, publish, and share daily content that builds meaningful connections and encourages community members to take action.
Create shareable content appropriate for specific networks to spread our brand, content, and links.
Set up and optimize company pages within each platform to increase the visibility of the company’s social content.
Create editorial calendars and syndication schedules.
Collaborate with various teams to produce relevant content that meets the needs of key stakeholders and our audience.
Continuously improve by capturing and analyzing social data/metrics, insights, and best practices.
Manage Reputation Management platforms, focusing on increasing positive external posts and reviews.
Event Management:
Research and identify event opportunities relevant to our brand and marketing goals.
Create and manage the event calendar, ensuring successful planning and execution.
Coordinate across departments for event success and handle logistical aspects.
Negotiate sponsorship packages with event coordinators.
Track event metrics and report regularly on ROI.
Execute and manage overall communications related to events.
Skills, Competencies, and Qualifications:
BS or BA degree in marketing, communications, business administration, public relations or related field, or equivalent experience
5+ years of experience in marketing with a focus on social media and event management.
Demonstrable social media experience and social analytics tools knowledge
Knowledge of digital marketing and good understanding of major marketing channels
Experienced at creating content for the web across various disciplines and media types
Strong writing, editing, proofreading skills – Eye for detail and creative development
Excellent project management skills
Ability to travel for events as needed.
Strong interpersonal skills
Self-starter, independent and goal minded, eager to create and achieve activity and revenue goals.
Excellent organizational skills, can work independently and manage projects with many moving parts
We Offer:
Excellent Employer paid Benefits options – Medical, Dental, Vision, Prescription
Traditional and Roth 401k with company matching
Fun employer-sponsored events
A collaborative team culture
Consistent/set work hours
Challenging non-redundant daily duties
A voice in how things get done
Access to ongoing training
Disclaimer:
This job description is only a summary of the typical functions of the position. It is not intended to be an exhaustive or comprehensive list of all job responsibilities, tasks, or duties. Additional duties and tasks may be assigned as part of the job function. Liquid Web Inc. reserves the right to modify, interpret, or apply this job description in a way that best supports the organizational needs. The job description in no way creates or implies an employment contract. The employment contract remains “at will”.
Equal Employment Opportunity Policy: Liquid Web is committed to offering equal employment opportunity without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic.
by twochickswithasidehustle | Feb 27, 2024 | Uncategorized
Overview
Who we are…
Datavant protects, connects, and delivers the world’s health data to power better decisions and advance human health. We are a data logistics company for healthcare whose products and solutions enable organizations to move and connect data securely. Datavant has a network of networks consisting of thousands of organizations, more than 70,000 hospitals and clinics, 70% of the 100 largest health systems, and an ecosystem of 500+ real-world data partners.
What we offer…
By joining Datavant today, you’re stepping onto a highly collaborative, remote-first team that is passionate about creating transformative change in healthcare. We hire for three traits: we want people who are smart, nice, and get things done. We invest in our people and believe in hiring for high-potential and humble individuals who can rapidly grow their responsibilities as the company scales. Datavant is a distributed, remote-first team, and we empower Datavanters to shape their working environment in a way that suits their needs.
What we need…
This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.
Position Highlights
Fully remote position processing medical records
Full-time, Monday – Friday, 8:00am – 5:00pm MST
Full benefits: PTO, Health, Vision, Dental, 401k savings plan, and tuition assistance
Company equipment provided to you (computer, monitor, virtual phone, etc.)
Tremendous growth opportunities both locally and nationwide
What We’re Looking For
Strong customer service and clerical skills
Proficient in Microsoft Office, including Word and Excel
Comfortable working in a high-volume production environment
Medical office experience preferred
Willingness to learn and grow within Datavant
Responsibilities
What You Will Do…
Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
Maintain confidentiality and security with all privileged information.
Maintain working knowledge of Company and facility software.
Adhere to the Company’s and Customer facilities Code of Conduct and policies.
Inform manager of work, site difficulties, and/or fluctuating volumes.
Assist with additional work duties or responsibilities as evident or required.
Consistent application of medical privacy regulations to guard against unauthorized disclosure.
Responsible for managing patient health records.
Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
Ensures medical records are assembled in standard order and are accurate and complete.
Creates digital images of paperwork to be stored in the electronic medical record.
Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
Answering of inbound/outbound calls.
May assist with patient walk-ins.
May assist with administrative duties such as handling faxes, opening mail, and data entry.
Must meet productivity expectations as outlined at specific site.
May schedules pick-ups.
Other duties as assigned.
Qualifications
What Helps You Stand Out…
Required
High School Diploma or GED.
Ability to commute between locations as needed.
Able to work overtime during peak seasons when required.
Basic computer proficiency.
Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
Professional verbal and written communication skills in the English language.
Detail and quality oriented as it relates to accurate and compliant information for medical records.
Strong data entry skills.
Must be able to work with minimum supervision responding to changing priorities and role needs.
Ability to organize and manage multiple tasks.
Able to respond to requests in a fast-paced environment.
Preferred
Experience in a healthcare environment.
Previous production/metric-based work experience.
In-person customer service experience.
Ability to build relationships with on-site clients and customers.
Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
Working conditions & physical demands
Work is generally performed in an office environment in which there is only minimal exposure to unpleasant and/or hazardous working conditions. Must have the ability to stand and sit frequently throughout an eight-hour period, reach horizontally and vertically for overhead use. Must be able to use a telephone or headset equipment. Incumbent must be able to lift 20 lbs., perform work at a computer terminal for 6-8 hours a day, and function in an environment with constant interruptions. Reasonable accommodations are available to qualified individuals with disabilities. Low to no travel required.
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
For remote work, this position requires that you provide a high-speed internet connection, subject to applicable expense reimbursement requirements (if any), and a work environment free from distractions.
With very limited exceptions (medical conditions or sincerely held religious beliefs that prohibit you from getting the vaccine), one of the requirements for this job is that you be fully vaccinated against COVID-19.
*Except for states where legally prohibited to enforce mandates.
Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
by twochickswithasidehustle | Feb 27, 2024 | Uncategorized
Overview
Are you someone who enjoys examining information and collecting all of the facts? This position may just be what you are looking for!
The Conditional Payment Specialistresponsible evaluating Medicare conditional payment letters and working with clients and Medicare to effectuate a successful dispute or appeal. This position ensures all services are completed with highest quality and integrity and that all work is in full compliance with client contractual agreements, regulatory agency standards and/or federal and state mandates. The Conditional Payment Specialist is also responsible for maintaining communication with the sales team to ensure proper communication with the client.
This is a remote full time position with a standard work schedule Monday-Friday, 8am-5pm. It may be necessary to work overtime depending on business needs.
Read on and apply today. We can’t wait to meet you!
Responsibilities
Evaluate Medicare conditional payment letters, notices and demands to determine the appropriate
course of action and provide claims-appropriate recommendations to clients.
Work with ECS sales team and client / claims handler to obtain all necessary information in order to
successfully perform appeal or dispute.
Triage conditional payment correspondence upon receipt.
Create clear, concise and articulate disputes and / or appeals on behalf of ECS clients.
Appropriate documentation of all system notes and e-mails.
Working with Team Manager to ensure client correspondence is logical and up to date.
Assist with addressing issues and solving problems as needed.
Regularly communicates with management and provides support as needed.
Perform quality assurance as needed.
Perform introductory training to new employees and ongoing training to staff in the conditional
payment department as needed.
Qualifications
Minimum 1-3 years of administrative clerical experience.
Must have strong knowledge of multiple software programs, including but not limited to
Microsoft Word, Outlook, Excel, and the Internet.
Must demonstrate exceptional communication skills by conveying necessary information
accurately, listening effectively and asking questions where clarification is needed.
Must be able to work independently, prioritize work activities and use time efficiently.
Must possess the ability to manage change, delays, or unexpected events appropriately.
Medicare experience a plus
About Us:
ECS was formed in 2014 from the acquisition and consolidation of two pillars within the Medicare Secondary Payer (MSP) compliance industry: Gould & Lamb, providers of MSP compliance and reporting services, and MedAllocators/Ability Services Network, a national provider of MSP compliance and case management. Launched as Examworks Clinical Solutions, the new company offered unprecedented, integrated services aimed at managing high dollar complex Medicare, medical, and pharmaceutical claims. In May 2020, the organization name was changed to ExamWorks Compliance Solutions. A single word change, but one that truly reflects the core of what is offered by ECS. Today, our mission remains focused on providing the most comprehensive, creative, and customizable compliance and
reporting solutions for the marketplace.
ECS is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws.
Equal Opportunity Employer – Minorities/Females/Disabled/Veterans
ExamWorks Compliance Solutions offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k.
by twochickswithasidehustle | Feb 27, 2024 | Uncategorized
Overview
Are you an MA (Medical Assistant) looking to step away from a medical office and into a remote position?
If you answered yes, then this might be the job for you because ExamWorks is looking for a Quality Assurance Coordinator for our team. You will be responsible for reading medical reports ensuring accuracy by searching for any errors in grammar, medical terminology, and content before sending to our clients.
This position is 100% remote. Candidate must be available to work Monday through Friday 8:30am-5:00pm CT.
Want to join an employee-first company with great benefits and growth opportunities? If you think this aligns with what you desire in your next career move, apply at this very moment!
Responsibilities
Performs quality assurance review of medical reports, correspondences, addendums or supplemental reviews.
Ensures clear, concise, evidence-based rationales have been provided in support of all recommendations and/or determinations.
Ensures that all client instructions and specifications have been followed and that all questions have been addressed.
Ensures each review is supported by clinical citations and references when applicable and verifies that all references cited are current and obtained from reputable medical journals and/or publications.
Ensures the content, format, and professional appearance of the reports are of the highest quality and in compliance with company standards.
Ensure that the appropriate board specialty has reviewed the case in compliance with client specifications and/or state mandates and is documented accurately on the case report.
Verifies that the peer reviewer has attested to only the fact(s) and that no evidence of reviewer conflict of interest exists.
Ensures the provider credentials and signature are adhered to the final report.
Identifies any inconsistencies within the report and contacts the Provider to obtain clarification, modification or correction as needed.
Assists in resolution of customer complaints and quality assurance issues as needed.
Ensures all federal ERISA and/or state mandates are adhered to at all times.
Provides insight and direction to management on consultant quality, availability and compliance with all company policies and procedures and client specifications.
Promote effective and efficient utilization of company resources.
Participate in various educational and or training activities as required.
Perform other duties as assigned.
Qualifications
High school diploma or equivalent required.
Two years of medical office experience.
Must have strong knowledge of medical terminology, anatomy and physiology, medications and laboratory values.
Qualified typist with a minimum of 40 W.P.M preferred
Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet.
Must possess excellent skills in English usage, grammar, punctuation and style.
Ability to follow instructions and respond to upper managements’ directions accurately.
Demonstrates accuracy and thoroughness.
Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.
Must be able to work independently, prioritize work activities and use time efficiently.
Must be able to maintain confidentiality.
Must be able to stay focused and concentrate under normal or heavy distractions.
Must be able to work well under pressure and or stressful conditions.
Must possess the ability to manage change, delays, or unexpected events appropriately.
Demonstrates reliability and abides by the company attendance policy.
ExamWorks is a leading provider of innovative healthcare services including independent medical examinations, peer reviews, bill reviews, Medicare compliance, case management, record retrieval, document management and related services. Our clients include property and casualty insurance carriers, law firms, third-party claim administrators and government agencies that use independent services to confirm the veracity of claims by sick or injured individuals under automotive, disability, liability and workers’ compensation insurance coverages.
ExamWorks, LLC is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws.
ExamWorks offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k.
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