by twochickswithasidehustle | May 24, 2024 | Uncategorized
About this role:
Join our dynamic team as a Web QA Specialist and become an integral part of our mission to create visually stunning, flawless websites for our valued clients in the veterinary industry. In this QA role, you’ll play a critical part in guaranteeing our websites consistently meet the highest design and copy standards of excellence. Your work will be instrumental in completely error-free, fantastic, and functional sites. You’ll collaborate with our talented Web Development teams to bring our clients’ visions to life.
Apply if you’re excited to:
Dive into design reviews, ensuring our websites are nothing short of exceptional in both design, copy, and functionality
Be the guardian of brand standards, client requirements, and web design aesthetics
Stay ahead of the curve by proactively catching and fixing quality errors
Bridge the gap between QA technology and our internal and outsourced teams, ensuring our websites meet defined standards
Play a pivotal role in refining our processes and workflows, enhancing efficiency, and elevating quality
Roll up your sleeves and make direct edits using WordPress
About You:
Attention to detail is your middle name
2+ years of experience in website QA or working in a web design-related role
WordPress expertise, with 2+ years of experience; bonus for experience with a website markup tool
Passion for achieving pixel-perfect perfection and delivering top-notch quality
Well-versed in QA best practices and workflow
The ability to document clear, concise, and comprehensive design recommendations is second to none
You communicate like a pro, both in writing and speaking
Knowledgeable of design and UX best practice
Benefits & Perks
PetDesk is a remote organization focused on a culture, infrastructure, and ecosystem that supports team members’ participation in critical decisions and information sharing, regardless of location. Benefits and perks include:
Medical coverage for employees and dependents (80-90% covered by employer)
Employer HSA contribution with HDHP
401(k) match up to 3.5%
Dependent Care Flexible Spending Account (FSA)
Dental & Vision coverage available
Basic Life and AD&D Insurance
Short and Long Term Disability
Generous Time Off & 13 Paid Annual Holidays
Paid Parental Leave
Pawternity Leave, Financial Pet Adoption Support & Subsidized Pet Insurance
$250 Annual Stipend for Learning and Development
Annual base salary
Pay Range
$24—$26 USD
Petvisor is the parent company of a family of brands that includes PetDesk, Vetstoria, WhiskerCloud, Kontak, and Groomer.io. Petvisor equips veterinary practices and pet services businesses with a suite of mobile-enabled tools, facilitating better communication, service, and client retention. The company’s innovative approach supports over 10,000 veterinary clinics, 400 grooming facilities, and over 20 million pet parents globally.
We are an equal opportunity and strive for a culture where everyone feels empowered to celebrate their whole, authentic selves at work. We encourage varied approaches and points of view to cultivate an inclusive workplace where difference is valued. Diversity fuels innovation and strengthens our bond with our customers and the communities we serve.
Our recruiting process is rooted in “Who: The A Method of Hiring” and consists of an average 2-week hiring timeline. This standardized interview process allows candidates to answer the same questions, experience the same process, and ensure a fair performance review from multiple perspectives.
Please, no external recruiters—candidate profiles submitted from external recruiting agencies will not be considered.
Notice at Collection to Applicants Residing in California
Depending on your location, the California Consumer Privacy Act (CCPA) may regulate how we manage job applicants’ data. Our full notice outlining how your data will be processed as part of the application procedure for application locations is available at this link. By submitting your application, you agree to our use and processing of your data as required.
by twochickswithasidehustle | May 24, 2024 | Uncategorized
We exist for workers and their employers — who are the backbone of our economy. That is where Centivo comes in — our mission is to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills.
Centivo is looking for a Claims QA Auditor to join our team!
As a Claims QA Auditor your will be primarily responsible for pre-payment, post payment, and adjudication audits of claims across multiple employer groups and products, including complex high dollar claims. This includes handling all aspects of the Claims Quality Review program, establishing processing standards, responding to quality issues, assisting in implementing performance improvement plans, providing data for performance guarantee service level agreements, and assisting with ensuring reports are completed and distributed timely.
What you’ll do:
Perform auditing of claims, ensuring processing, payment, and financial accuracy by verifying all aspects of the claim have been handled correctly and according to both standard process and the client’s summary plan description.
Completes reporting of audits finalized with decision methodology for procedural and monetary errors, which are used for quality reporting and trending analysis utilizing QA tools.
Responsible to communicate corrections and adjustments to Examiners as identified on pre-payment audits, including high dollar claims, and to verify corrections and adjustments are complete and accurate.
Identify and escalate trends based on the quality reviews.
Confer with Claims QA Lead, Claims Supervisors, Claim Managers, and/or Training Lead on any problematic issues warranting immediate corrective action.
May investigate and research issues as required to create or improve standard processing guidelines and may participate in projects as a subject matter expert as needed.
Perform any other additional tasks as necessary, including processing of claims, creating policies, training, and/or mentoring examiners through quality improvement plans.
You should have:
Prior experience with a highly automated and integrated claims processing system.
Minimum of three (3) years of experience as a claim examiner and/or auditor with self-funded health care plans and processing in a TPA environment, meeting production and quality goals/ standards.
Detailed knowledge of relevant systems and proven understanding of processing principles, techniques, and guidelines.
Strong analytical, organizational, and interpersonal skills, with the ability to communicate effectively with others.
Attention to details, organized, quality and productivity driven.
High School diploma or GED required.
Associate or bachelor’s degree preferred.
Proficient experience in MS Word, Excel, Outlook, and PowerPoint required.
These are not required, but would be nice to have:
Ability to acquire and perform progressively more complex skills and tasks in a production environment.
Ability to work under limited supervision and provide guidance and coaching to others.
Excellent coaching skills and ability to mentor others towards quality improvement.
Work Location:
This position is remote.
Pay Transparency
The ranges we place in our job postings reflect what we anticipate to be the minimum to maximum of the base salary for this role. Additionally, our overall benefits package includes a few things you may consider towards a total compensation such as bonus, health benefits (some employer paid), PTO, and equity option grants.
Salary Range
$47,000—$51,000 USD
by twochickswithasidehustle | May 24, 2024 | Uncategorized
Owl.co is a software company that enables insurers to fight illegitimate claims at scale while removing human bias from the process. Our clients are the top insurance companies across North America, and they are achieving incredible results through our AI-powered, evidence-based platform. We are on a mission to bring state-of-the-art ML and NLP methods to transform this traditionally manual activity into an equitable process. We are well-funded and have engineering offices in New York City, Toronto, and Vancouver.
We are looking for a Part-time Data Quality Analyst to join our team!
As a Data Quality Analyst, you will play a pivotal role in leveraging data to ensure the integrity and accuracy of insurance claims processing. Pulling from open data sources, you will support our clients in monitoring, detecting, and preventing potential illegitimate claims.
Responsibilities & Scope:
Conduct investigations utilizing open data sources and in partnership with Owl’s AI.
Ensure findings are inputted logically, leveraging our internal platform to guide the process.
Analyze external claimant data for quality, completeness, and accuracy.
Efficiently utilize time and resources to deliver high-quality results that maximize value for the company.
Maintain the security and confidentiality of sensitive information.
Operate within company security and disclosure guidelines.
Requirements
Must be available 20-30 hours per week.
Previous experience in open-source content research.
Ability to work independently in a remote environment.
Strong written and verbal communication skills for documenting research findings effectively.
Very comfortable on the computer – ability to type quickly, utilize various search functions and keyboard shortcuts.
Analytical thinker with the ability to exercise creative problem-solving during investigations.
Ability to adapt quickly to evolving technologies and system processes.
Benefits
The compensation for this role is $20.00 per hour.
Bring your friends on board! Help grow our team of top performers and receive a cash bonus through our uncapped, generous Employee Referral Program.
by twochickswithasidehustle | May 24, 2024 | Uncategorized
We’re transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
OVERVIEW
The role will include a blend of areas from reviewing transactions in real-time to prevent fraud, identifying fraudulent activities/ patterns, account takeovers, and handling internal escalations to provide services through the Instacart platform and much more.
This is a 6-month contracted position at Instacart with expectations to work 40 hours/week. This is a non-exempt position, paid hourly, and eligible for additional hours as necessary. You will be scheduled to work 1 or 2 weekend days which your manager will assign to your schedule based on your availability.
Instacart’s Fraud & Identity team takes data-driven, customer-first approaches to ensure we are compliant with all local, state and federal regulations regarding grocery fulfillment. In this role, you will be responsible for executing on processes critical to ensuring the Instacart platform remains secure, safe, and stable for all users.
ABOUT THE JOB
Identify fraud patterns and conduct investigations to deter fraudulent/suspicious activities
Maintain a queue of inbound customer appeals with time management and prioritization skills
Recognize and present opportunities to improve and drive tasks to full resolution
Complete live/ historical data reviews with a detail-oriented approach
Execute on repetitive operational tasks while maintaining attention to detail and having an eye for process improvements
ABOUT YOU
MINIMUM QUALIFICATIONS
1-2+ years of professional experience, ideally in a fast-paced setting in Fraud, Data Processing, or Support related fields OR strong academic record
Strong verbal and written communication skills
Positive attitude and fortitude to work through ever-changing and dynamic operational conditions
Ability to make critical and sensitive issues quickly in a fast paced environment
Operate within a high degree of confidentiality
Weekends or holiday availability
PREFERRED QUALIFICATIONS
Familiarity with ZenDesk or similar (preferred)
Proficient in Excel/ Google Sheets
Understanding of the gig economy
LI_Remote
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.
CA, NY, CT, NJ
$23—$23 USD
WA
$23—$23 USD
OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI
$23—$23 USD
All other states
$23—$23 USD
by twochickswithasidehustle | May 22, 2024 | Uncategorized
Description
American Specialty Health, Inc. is seeking an Administrative Analyst to join our Practitioner Contracting/Communications department. This position will provide administrative support for the Practitioner Communications Department. The duties include scheduling meetings, updating and quality assurance of documents, and supporting the overall posting and release of materials to the practitioner network in various formats. The ideal candidate enjoys taking on any task that comes their way, can work on multiple projects at once, and always communicates in a positive and professional manner.
Remote Worker Considerations
Candidates who are selected for this position will be trained remotely and must be able to work from home (WFH) in a designated work area with company-provided technology equipment. This remote/WFH position requires you have a stable connection to your Internet Service Provider with the ability to participate by video in online meetings over a reliable and consistent network (minimum internet download of 50 Mbps and 10 Mbps upload speed).
Responsibilities
- Assists in the revision of letters, documents, e-mail templates, webpages and other as needed per established criteria.
- Posts files to the Content Management System (Tridion) and Intranet sub-web (Front Page) for external and internal viewing on various websites.
- Sets up mailing material to send out via e-mail, fax and mail according to established criteria.
- Ensures the communication process goes smoothly and identifies any hold ups to resolution.
- Maintains various grids for mailings.
- Schedules meetings based on staff and room availability.
- Provides copies of mailings to other departments when requested.
- Provides quality assurance review on files and reports back findings to Coordinator and/or Manager, as appropriate.
- Recognizes unique situations and alerts Coordinator and/or Manager, as appropriate.
- Sets up and maintains files and folders.
- Assists with special projects.
- Collaborates with team members and contributes positively to achievement of team goals and objectives.
- Maintains confidentiality of all practitioner information.
- Enhances computer and systems skills necessary to perform job functions.
- Performs administrative duties, such as copying, faxing, printing and filing as requested.
- Represents ASH in an ethical, professional, and positive manner.
- Maintains all information and material received from employer and outside counsel during employment on a strictly confidential basis.
Qualifications
- High School diploma required.
- 2-3 years of progressive experience performing administrative duties.
- Proficiency with Microsoft Office Suite.
- Comfortable communicating on the phone, instant messenger, email and intranet.
Core Competencies
- Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships.
- Ability to display excellent customer service to meet the needs and expectations of both internal and external customers.
- Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment.
- Ability to effectively organize, prioritize, multi-task and manage time.
- Demonstrated accuracy and productivity in a changing environment with constant interruptions.
- Demonstrated ability to analyze information, problems, issues, situations and procedures to develop effective solutions.
- Ability to exercise strict confidentiality in all matters.
Mobility
Primarily sedentary, able to sit for long periods of time.
Physical Requirements
Ability to speak, see and hear other personnel and/or objects. Ability to communicate both in verbal and written form. Ability to travel within the facility. Capable of using a telephone and computer keyboard. Ability to lift up to 10 lbs.
Environmental Conditions
Work-from-home (WFH) environment.
American Specialty Health is an Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
Please view Equal Employment Opportunity Posters provided by OFCCP here.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact our Human Resources Department at (800) 848-3555 x6702.
ASH will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.
#LI-Remote #Administrative #Data #Support
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