As a Data Entry Agent, you will be joining our Data Enrichment team to support the data enrichment tasks for our clients. You’ll be held to a high quality of work standard and will be a contributor to the quality control process.
What will you do?
Responsible for reviewing and completing Enrichment Tasks as defined and trained by the client
Primary work will be application data entry, vendor resource verifications, board certifications, and following up with various state boards for statuses
Responsible for timely and quality execution of tasks
Why we think this job is great:
It’s a full-time, 100% remote position where you’ll work from home.
You’ll have clear goals and the training resources you need to deliver. How you execute and deliver is up to you.
Qualifications:
Excellent written and verbal communication skills.
Available 40 hours per week starting immediately
Experience in an outbound/inbound call center, inside sales experience, or related sales or customer service experience is a plus.
Adaptable and flexible, demonstrating abilities to work with process and information changes
Ability to work independently or as an active member of a team
NationsBenefits is recognized as one of the fastest-growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members.
Through our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction.
Our compliance-focused infrastructure, proprietary technology systems, and premier service delivery model allow our health plan partners to deliver high-quality, value-based care to millions of members.
We offer a fulfilling work environment that attracts top talent and encourages all associates to contribute to delivering premier service to internal and external customers alike. Our goal is to transform the healthcare industry for the better! We provide career advancement opportunities from within the organization across multiple locations in the US, South America, and India.
Role:
A Quality Assurance Specialist will monitor and rate assigned program call performance to ensure the highest level of quality is achieved for client, center, and corporate.
Report daily, weekly, and monthly quality results. Report results to center and corporate management.
Recommend changes necessary to ensure quality performance.
Participate in scheduled internal remote monitoring sessions with clients. Provide quality result information on QA candidates for posted positions.
Work in conjunction with training to ensure QA participation with new programs, new hire classes on existing programs, and/or changes to programs.
Participate in review meetings including the development information on quality performance on assigned programs.
Participate in calibration sessions to ensure program compliance and balance on the program.
Ensure notification to appropriate personnel on quality equipment and software programs.
Coach agents on performance improvement.
Seek knowledge to improve individual skills and knowledge in delivering positive and constructive feedback.
Maintain positive, consistent and effective communication with agents, peers and superiors.
Maintain positive, consistent, and effective communication with management to ensure client goals and objectives are achieved.
Perform other duties based on business demands as assigned.
Qualifications:
High school diploma or equivalent
2+ years of call center customer service experience
1+ years of call center quality monitoring and coaching
Highly PC proficient
Attention to detail and quality-oriented
Multi-task oriented
Exposure and/or interest in healthcare products and outcomes
Ability to remain highly motivated in a fast-paced, multi-faceted environment
Analytical thinker and problem solver
Excellent listening and interpersonal skills
Confident, approachable, and positive attitude
Excellent oral and written communication skills
Demonstrates personal responsibility (i.e., attendance, punctuality, ownership of day-to-day activities)
Job Details Description Envision Radiology is looking for a Remote Full Time Refund Specialist to join our team! Open to AL, AZ, CO, FL, ID, LA, MO, NE, NC, OK, TX, UT, VA, WA & WI Markets Monday – Friday 8:00AM – 4:30PM MST | Position Pay Range $17.35 – $20.95
Summary/Objective
The Refund Specialist is responsible for reviewing patient accounts, identifying patient & insurance overpayments and credit balances. This position works closely with insurance companies and internal billers to reconcile correct payments received. Additionally, evaluates and verifies accounts in accordance with program provisions. This will include data entry, posting payments, reconciling billing & invoices, checking balances, maintaining patient files and requesting refunds.
Essential Functions
Identifies credit balances due to electronic or manual insurance overpayments, patient overpayments, and adjustments resulting from denials or contractual allowances. Investigates and resolves assigned credit balance accounts by ticketing system, credit balance tickler or emails. Corrects patient and insurance payments to patient accounts, calculates, enters and corrects contractual adjustments and patient discounts if needed. Issues patient and insurance refunds. Detects posting and payer trends and/or errors. Handles both internal and external phone calls regarding credit balances and refunds. Other duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position has no supervision responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to talk and hear.
Three plus years’ experience working with credit balances from electronic/manual EOBs, lockbox and patient payments or equivalent experience in patient accounting Three plus years’ experience in medical billing & refunding insurances and/or patients’ accounts or equivalent experience in patient accounting Detail oriented, self-motivated, a problem solver and a team player Ability to navigate multiple computer screens and browsers quickly and accurately Ability to excel in a very fast-pace team environment Ability to continuously “exceed” company and customer expectation Strong communication skills & professional demeanor Education / Certifications:
Minimum of High School diploma or equivalent (GED) Additional Eligibility Qualifications
None required for this position.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Compliance
Adheres to Envisions Code of Conduct and Compliance Policies and attends annual Compliance training as set forth by the Company.
Company Benefits
Below is a list of benefits that are offered to employees, once eligibility is met.
Health Benefits: Medical/Dental/Vision/Life Insurance Company Matched 401k Plan Employee Stock Ownership Plan Paid Time Off + Paid Holidays Employee Assistance Program OSHA Exposure Rating: 1
It is reasonably anticipated NO employees in this job classification will have occupational exposure to blood and other potentially infectious body fluids.
Envision Radiology is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.
Applications accepted until 5/15/24
Qualifications Education Preferred High School or better in General Education.
Job Description Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.
At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.
A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone.
Role Overview We are searching for a self-motivated individual who is passionate about Roblox and thrives in detail. You will be responsible for classifying content based on a specific set of guidelines to help us improve Roblox systems. As a Human Evaluator you will have the opportunity to provide us direct feedback on the performance of various products across the company.
You will: Classify content based on a set of instructions Content classification includes the review and classification of text, image, video, and audio Track and document insights and trends related to annotation projects Test out new features and provide detailed feedback Become an expert in a variety of topics to enable more accurate evaluations Dedicate between 25-29 hours per week with a work schedule from Monday to Friday You have: In-depth understanding of Roblox and the Roblox community. Insight into current trends within the platform Strong gaming experience and ability to adapt to a variety of gaming environments Strong verbal and written communication skills. Demonstrated patience for repetitive tasks and attention to detail Effective time management skills Solid knowledge of the technical aspects of Roblox Studio. Fluency in a second language is a plus Please note Benefits below only apply to full time employees in the US. This role is fully remote
Job Description Brand Starbucks Coffee Company Job Category Administrative Support Job Level Individual Contributor Posting Date May 20, 2024 Expiration Date Jun 04, 2024 Remote/ Hybrid Yes-Remote Pay $23.37-$39.66 hour Bonus Eligible No Now Brewing administrative assistant, Licensed Stores – Northeast #tobeapartner
*The pay range for this position may be narrower than displayed, depending on where the work is performed.
From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.
This position contributes to Starbucks success by providing advanced, dedicated administrative support of a confidential and complex nature to three directors supporting licensed stores. Handles confidential and non-routine information. Exercises independent judgment and discretion in making decisions and carries out activities following general guidelines. Demonstrates the ability to perform effectively with limited direction. Models and acts in accordance with Starbucks guiding principles.
As a Administrative assistant, you will…
Provides administrative support to three directors. Proactively manages executive calendars with attention to accuracy, detail and allocation of time and resources to promote productivity and successful execution of executive and team goals and objectives. Recognizes the need to reprioritize as appropriate if business initiatives change and acts independently to realign executive priorities Performs general administrative activities including screening and directing incoming phone calls, composing and typing general correspondence including emails and prioritizing, distributing and acting on mail Serves as a point of contact for the business unit or department. Answers questions, directs requests to appropriate partners and works with other partners effectively to exchange information. Escorts visitors May organize, host and facilitate activities such as team and cross-functional meetings, conferences and department activities Directs and executes complex administrative projects including coordinating, tracking or analyzing budgets; researching information to respond to questions; updating databases and organizational charts; creating monthly reports or analyses; organizing large volumes of materials. May research background material and collect data for reports, meetings, events and correspondence Utilizes advanced technical skills to create dynamic charts, tables, graphs and presentation materials, sometimes containing confidential content, ensuring that the final product has been edited for spelling, grammar and layout Works with facilities department in planning and organizing team space maintenance and facilities moves Provides support and resources to department hiring managers for new partner setup and immersion activities Organizes and schedules team and department meetings, arranges for live and telepresence audiovisual equipment, sets up meeting facilities and may take meeting minutes Initiates special projects and process improvements based upon observations of department needs. Ensures that the projects achieve the expected results within the specified timeframe and on budget. May direct the work of others Schedules executive domestic and international travel in compliance with existing policies and procedures. Proactively addresses all aspects of executive’s travel such as currency, weather, culture and locale to ensure executive’s effective use of time and resources to promote productivity Actively engages with executive’s direct report team to ensure alignment of priorities and open communication paths. May attend direct report team meetings as requested Serves as a peer leader to administrative team within function Advises department in the use of the business unit or department’s products and services. Takes initiative to provide training and coaching when appropriate Advises department in awareness of and compliance with company policies and procedures. Takes initiative to provide training and coaching when appropriate Supports executive, department and administrative team in coffee education as a part of Starbucks core business Maintains regular and punctual attendance
We’d love to hear from people with:
Adaptability – comfortable in adapting and demonstrate flexibility in responding to change. Collaboration – demonstrate confidence, composure and professionalism: able to build trust and works collaboratively in a team environment. Communication – able to communicate clearly and concisely, both verbal and written. Customer Services – demonstrate a positive, can-do attitude with the desire to take on additional responsibilities, consistently delivers high quality customer service to both internal and external stakeholders. Organization – strong organizational skills and high level of integrity and discretion in handling confidential and sensitive information with superior attention to detail. Technology – proficient with Microsoft Office 365 and virtual tools. Time Management – able to balance multiple priorities and projects in a fast-paced environment, meet deadlines and follow through on commitments.
As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.
*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.
The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.
Join us and inspire with every cup. Apply today!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law.
We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [email protected].
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