by twochickswithasidehustle | Mar 26, 2024 | Uncategorized
Salary Range: $55,000 – $140,000
We’ve Got You Under Our Wing
We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way.
Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America’s best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com.
Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.
Work Designation. This role is remote. This means you will be expected to work from your home, within the continental US. There may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.
What does it take to be successful at Aflac?
Acting with Integrity
Communicating Effectively
Pursuing Self-Development
Serving Customers
Supporting Change
Supporting Organizational Goals
Working with Diverse Populations
What does it take to be successful in this role?
Group and/or Individual Disability and Absence Management Insurance Industry experience
Experience working in an Agile team
Strong Analytical Problem-Solving skills
Attention to detail and results oriented, with a strong customer focus
Ability to work as part of a team and independently
Problem-solving and technical communication skills
Ability to prioritize workload to meet tight deadlines
Experience with ClaimVantage (preferred)
Experience with requirements management tools and techniques, such as UML Class/Sequence Diagrams, Use Cases, Story-boarding, Scrum, Atlassian Tools Suite – Jira and Confluence
Experience using data query tools to perform data analysis, profiling and validation
Strong written and verbal communication skills
Experience in Life, Absence and Disability Insurance
Education & Experience Required
Bachelor’s Degree in Computer Science, Information Systems, Business Admin, or a related field
Six or more years’ experience in a Business Analysis function
Demonstrated experience in developing projects across all phases of the project life cycle; demonstrated experience in developing functional specifications, , user interface designs/wireframes
Knowledge of how systems support business operations, collection of technical requirements, and modeling concepts
Experience in working simultaneously with technical IT resources and non-technical business resources and users
Ability to apply statistical and other research methods into systems issues as required; review complex data and derive summary conclusions
Group Life/Absence/Disability (LAD) industry experience highly preferred
Or an equivalent combination of education and experience
Principal Duties & Responsibilities
Leads all Business Systems Analyst activities and strategies within their team, guiding more junior Business Systems Analysts
Engages with representatives from multiple business and/or IT units to develop user requirements for enhancements to the system
Analyzes and understands business processes and end user needs to effectively prioritize, triage, recreate and analyze system issues to determine root cause and provide solution recommendations
Effectively communicates complex technical concepts and topics to a broad audience
Creates appropriate documentation for project deliverables, such as use cases, cost benefit analysis, test plans, process flows, training and communication plans as needed to support the successful launch of solutions
Assists in the coordination of testing partnering with our QA team
Provides Peer Reviews on work from within the team
Understands the work across teams to identify potential conflicts
Serves as a self-accountable team member to prioritize and function in environments with competing and alternating priorities, with a constant focus on delivery
Continually refines business acumen and establishes domain / industry vertical expertise
Performs other related duties as required
Total Rewards
This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. The range has been created in good faith based on information known to Aflac at the time of the posting. Compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate. The salary range for this position is $55,000 to $140,000.
In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state mandated sick leave (Washington employees accrue 1 hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to sick and safe leave, and adoption and parental leave, in all states and localities.
by twochickswithasidehustle | Mar 26, 2024 | Uncategorized
Salary Range: $40,000 – $95,000
We’ve Got You Under Our Wing
We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way.
Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America’s best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com.
Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.
Worker Designation – This role is designated as a remote role. You will be expected to work from your home, within the continental US. Although this role is designated as remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.
What does it take to be successful at Aflac?
Acting with Integrity
Communicating Effectively
Pursuing Self-Development
Serving Customers
Supporting Change
Supporting Organizational Goals
Working with Diverse Populations
What does it take to be successful in this role?
- Familiarity with disability claims and concepts related to workplace accommodation administration.
- Public Speaking/presentation skills
- Good understanding of medical terminology/pathology/anatomy
- Articulate verbal and writing skills, decision making, meeting deadlines, working with confidential information
- Moderate skills with Microsoft Office and other software applications
- Customer service skills
- Stress tolerance
- Math skills
- Ability to multi-task and prioritize
- Have a high level of attention to detail
- Works well under pressure
- Confidence to make claim decisions
- Results-driven
- High attention to departmental/company procedures/practices
Education & Experience Required
High School Diploma or equivalent
Two plus years of ADA, STD, LOA, workplace accommodation or relevant experience
Demonstrated proficiency in product specific areas of STD, LTD or AM as well as federal and state regulations governing these products and services
Must have or be willing to participate in training to become certified in ADA or workplace accommodation services.
Must agree to complete ADA or workplace accommodation related certification(s), as outlined and required by current departmental policy, within 18 months of hire.
Or an equivalent combination of education and experience
Education & Experience Preferred
Bachelor’s Degree In healthcare or a related field
Principal Duties & Responsibilities
- Conducts timely, accurate, and customer-focused workplace accommodation assessments; obtains relevant clinical, vocational, employer, financial, and other information; compares the information to the terms, limitations, and conditions of the contract/administrative services agreement and applicable procedural documents.
- Engages in interactive process with employee, reviews accommodation request holistically, in adherence to all applicable laws. Maintains timely communication with customer, provides customer with accurate, detailed, and thorough review enabling the customer to render a timely accommodation decision without delays.
- Serves as subject matter expert in ADA, PWFA, and other applicable laws as it relates to workplace accommodations; represent workplace accommodation team internally and externally as an expert in the field.
- Acts as a guide and mentor for internal and external partners, answering questions and addressing concerns; works with members and clients on at-work options under the ADA, PWFA, and other applicable laws; participates as needed in client discussions about workplace accommodation offerings
- Documents the claims system in an accurate and comprehensive manner; remains in full compliance with regulatory requirements. Demonstrates an above average level of proficiency in product and claims administration techniques; remains fully compliant with operational standards; meets or exceeds claims team operational metrics
- Maintains a superior level of genuine caring and empathetic customer service throughout all interactions; takes appropriate actions to earn the claimant’s and employer’s trust and confidence; anticipates customer’s needs and takes action as appropriate
- Works with internal partners to support flexibility, collaboration, creating a positive work environment, consistently maintaining professionalism and integrity, actively taking steps to foster high morale, and demonstrating a dedication to excellence.
- Assists in training and mentoring of new staff; stays abreast of industry trends.
- Performs other related duties as required.
Total Rewards
This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. The range has been created in good faith based on information known to Aflac at the time of the posting. Compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate. The salary range for this position is $40,000 to $95,000.
by twochickswithasidehustle | Mar 26, 2024 | Uncategorized
JOB ID:4613
PAY RATE RANGE:$24/hr – $32/hr
CITY:Cincinnati
STATE:OH
DURATION:03/10/2024 – 07/10/2024
JOB TYPE:Contract
JOB DESCRIPTION:
Report Processor
Pay: $24-$32/hour (W2)
Duration: ASAP to 6/28/24 (Extension Possible)
Location: Fully Remote
Number of Openings: 2
Our large public accounting firm client is seeking a Report Processor to assist audit teams, during the current audit busy season, with the production of audit reports across the firm.
The Report Processor is responsible for proofing, editing, and formatting audit and attest reports for various types of clients, and will work with audit teams across the U.S. from a centralized, remote, location.
Ideal individuals will have strong writing, proofing, and editing skills. Individuals should have a high attention to detail, and the ability to quickly transition from one assignment to the next. This individual should also have strong skills in MS Word applications, including an understanding of shortcuts, formatting, and copy-editing tools, and intermediate Excel editing skills.
Key areas of focus include, but may not be limited to:
Formatting audit reports to conform with regulatory and firm standards.
Authoring of various sections of the audit report
Reviewing and proofing of audit reports
Participating in a robust quality control process to ensure the accuracy of audit reports
Responsibilities:
Document Processing
Prepare audit reports, including formatting, checking data, and printing and binding.
Copy edits audit reports for spelling, grammar, punctuation, and tense.
Collaborate with audit teams to produce customizations and unique modifications to audit reports.
Ensure audit documents are of high quality, meet consistency standards, and are error-free.
Requirements:
Associate degree preferred or equivalent work experience.
2+ years of relevant experience
Proficiency in Microsoft Office Suite
Excellent, proactive customer service skills
Highly attentive to detail and organized.
Effective time management skills to meet deadlines.
Ability to work in a team and self-directed.
Ability to handle confidential information.
Ability to anticipate and manage ambiguity and change.
Excellent communication skills, both verbal and written
Self-motivated and have the capacity to take on additional responsibilities as needed.
PCFA #LI-REMOTE
About PeopleCaddie
PeopleCaddie is a digital talent marketplace focused exclusively on contract opportunities for highly skilled business professionals. Our talent cloud utilizes proprietary data and technology to help contractors find attractive job opportunities through PeopleCaddie’s user-friendly mobile app while enjoying unparalleled visibility in pay rates and application status.
With an established array of clients nationwide, including Fortune 500 companies spanning multiple industries, PeopleCaddie has quickly become one of the fastest-growing talent clouds.
by twochickswithasidehustle | Mar 26, 2024 | Uncategorized
Step into a new era of innovation and legacy with Clutter. We’re thrilled to join forces with Iron Mountain, a bold move that pushes storage solutions to new horizons. By teaming up, we’re rewriting storage norms, merging our future-focused mindset with Iron Mountain’s industry expertise. Join us to be a part of the global storage revolution.
Clutter is your ultimate destination for moving and storage. Our cutting-edge technology offers the most affordable, flexible, and dependable service nationwide. With our seamless logistics platform, we’re disrupting the $60B/year self-storage and moving industries.
Our mission is simple: to make lives more convenient, letting you enjoy what you love. We’re devoted to stress-free, affordable services, achieved through exceptional people, smart tech, and pristine spaces.
Driven by convenience, security, and flexibility, we’re not just archiving documents – we’re crafting personalized storage experiences. Our goal is to simplify lives and protect what truly matters. Stay updated on our innovations, unique insights, and the chance to reshape storage standards. Experience a career that blends innovation and legacy – welcome to Clutter, now seamlessly integrated with Iron Mountain.
Embark on a transformative journey where challenges fuel opportunities, change is constant, and together, we redefine storage’s core.
ABOUT THE ROLE
Our Trust & Safety Specialists are analytic, passionate about resolving complex issues and operate well under pressure. This team is responsible for resolving all customer claims, escalated disputes, and social media risk with accuracy and professionalism. Trust & Safety Specialists will utilize all forms of communication to resolve customer claims & concerns. We are looking for a detail-oriented Trust & Safety Specialist to join this collaborative, fully-remote team. This is an hourly position that may require overtime, depending on the needs of the business. This fully remote position reports to the Trust & Safety Supervisor.
ABOUT THE OPPORTUNITY
$24.00 per hour starting pay
Schedules – Five 8.5 hour (.5 unpaid lunch) shifts per week. Shift start times vary from 5:00am to 9:00am PST. The team operates 7 days a week, weekend shifts are typical and overtime may be required depending on business need. Shift start times and days of the week are scheduled based upon business need.
Competitive vacation, uniform sick, and holiday time-off policy
Health Benefits for you and your family (Medical, Dental, and Vision)
Equipment – A Mac laptop and headset for work use
Flexibility to work remotely from any of the following states: AZ, CA, CO, CT, FL, GA, IA, ID, IL, KS, KY, LA, MA, MD, MI, MN, MO, NB, ND, NJ, NV, NY, OH, OK, OR, PA, SD, TN, TX, VA, WA, WI
RESPONSIBILITIES
Provide support throughout the claims process and own monetary compensation escalations via phone or email
Investigate and evaluate customer damage/lost Item claims and provide 100% accurate claim settlements
Investigate and evaluate customer issue claims and provide resolutions that balance profitability, risk mitigation, and the customer experience
Build rapport and demonstrate empathy in all customer interactions.
Monitor Clutter’s social media presence, moderate comments and provide support for customers who post on Yelp, Twitter, Instagram, GMB, BBB, Consumer Affairs, T.P. & GroupOn
Address and respond to Customer Debit & Credit Disputes
Mitigate risk via inbound call transfers from the Clutter Customer Experience Team
Completion of paid training in the first week of employment is a requirement
THE IDEAL CANDIDATE
Bachelor’s or Associate’s degree
Availability to work on weekends required
1 year of experience in claims or trust & safety (preferred – not required)
Passion for technology and respect for the process
Self-starter, possesses flexibility to work in a fast-changing environment with flexible shifts and ambiguous situations
Strong communicator who enjoys building rapport with customers and resolving complaints
Experience or understanding of how to work and collaborate with a remote, distributed team
WHAT’S IN IT FOR YOU?
Be part of an ever evolving global organization focused on transformation
Have a support system where you have a safe place to voice your opinion and share feedback
Open space to be creative, strategize, brainstorm, and plan for the future success of IRM
Global connectivity to learn from 27,000+ teammates across 63 countries
Be part of a winning team who embrace diversity, inclusion, and our differences
Clutter, now an Iron Mountain company, is committed to fostering a diverse & inclusive work environment, where each team member is empowered to bring their whole self to work. We believe that diverse teams are more successful and that experience comes in many flavors. We are, of course, an equal opportunity employer, but we see that as the floor set by law and not the ceiling. Come join us.
Reasonably expected salary range: $46,100.00 – $57,600.00
Category: Customer Support
Clutter
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here .
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
Requisition: J0071221
by twochickswithasidehustle | Mar 26, 2024 | Uncategorized
OVERVIEW
Welocalize is seeking English speakers to help support our client’s project as an internet Search Quality Rater. In this remote position, you will answer different types of theoretical questions with true/false answers. There are also simple quality tasks that are more true/false queries, as well as needs met tasks that you rate on a sliding scale.
Please click here for a short demo of these types of tasks: What Does a Search Quality Rater Do? (youtube.com)
The main goal for this project is to develop and augment AI data.
In this position, you will be able to set your own schedule to accomplish the weekly goals. However, you’ll only be able to receive support from the project management team during business hours (Monday-Friday, 9:00 AM – 5:30 PM Pacific)
Project Details
Job Title: Search Quality Rater
Location: Remote, US-based
Hours: Minimum 10 hours per week, up to 29 hours per week; set your own schedule
Start date: ASAP
Employment Type: W2 Part-Time Employee, payment every 2 weeks
Longevity of project: 12 months with possibility of extension.
This work is based on project needs. Weekly hours may vary.
Benefits:
Paid Sick Time
Employee Assistance Program
Following eligibility requirements:
Medical Insurance
Dental Insurance
Vision Insurance
HSA
Voluntary Life Insurance
Accident, Critical Illness,Hospital Indemnity Insurance
401(k) Retirement Plan
PLEASE NOTE: We are currently hiring in Arizona, Connecticut, Florida, Georgia, Illinois (but NOT Chicago), Maine, Maryland, Minnesota, New Jersey, New Mexico, Ohio, Pennsylvania, Texas, Virginia, Wisconsin, California, New York, and Oregon.
Requirements
Fluency in English
Strong understanding of popular culture in the United States
Must be dedicated only to “Search Quality rating program” and NOT other search or ads rating programs
Must not have current or previous experience with “Ads quality rating”
Web-savvy and able to work in a fast-paced environment
Excellent online research skills
Reliable computer system and internet connection
Reliable anti-virus software (as you will be surfing the web as part of the work)
Ability to follow instructions in English and comply with the project conventions and rules expected by the client
Must sign a Non-Disclosure Agreement to protect client confidentiality
Must pass learning modules and a required quality test designed by our client before starting work
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. In addition, we employ anti-fraud checks to ensure all candidates meet the requirements of the program.
If you are currently working or have previous experience as an “Ads Quality Rater”, unfortunately, you will not be able to work on our Search Quality Rating project.
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