Case Underwriter II

Trustmark’s mission is to improve wellbeing – for everyone. It is a mission grounded in a belief in equality and born from our caring culture. It is a culture we can only realize by building trust. Trust established by ensuring associates feel respected, valued and heard. At Trustmark, you’ll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture of diversity and inclusion where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. At Trustmark, we have a commitment to welcoming people, no matter their background, identity or experience, to a workplace where they feel safe being their whole, authentic selves. A workplace made up of diverse, empowered individuals that allows ideas to thrive and enables us to bring the best to our colleagues, clients and communities.As a Case Underwriter, you will develop partnership with Sales to maximize our ability to sell new/maintain existing business.  Follows established underwriting guidelines within authority limit.  Provides timely and accurate turnaround of proposal offers, re-enrollment offers, and underwriting decisions.  Learns/seek education on our Administrative, Enrollment, Broker, and Enrollment Company capabilities and processes.

*For candidates based in IL/WI (within travel distance), this will be a hybrid role and the ideal candidate will be required to work on-site at our office in Lake Forest, IL for 3 days. Fully remote candidates are also welcome to apply.*

Key Accountabilities: 

  • Reviews enrollment and participation trends in an assigned territory and make recommendations to optimize our opportunity for sales and minimize risk. Provides monthly updates on sold case successes and failures as it relates to access and participation for Guarantee Issue cases.
  • Provides timely and accurate turnaround of proposal offers, re-enrollment offers, and underwriting decisions for an assigned region.
  • Continually asks questions to grow and better understand our products and procedures. Advances/grows the relationship with the Regional Sales Directors and Sales Implementation Managers. Works to gain their confidence in decisions.
  • Understand non-standard broker arrangements and enrollment company strengths and weaknesses within your assigned territory. Have the ability to identify elements of a successful enrollment and make suggestions that create value/enhance access to employees. Continually stay current with our Enrollment System capabilities
  • Work with reinsurer on cases that require facultative review.
  • Other duties as needed/assigned.

Education and Experience: 

  • High School diploma or equivalent
  • 3-5 years Case Underwriting experience.
  • Excellent organization skills, adept at handling multiple tasks simultaneously, committed to follow through and completing assignments in a timely and professional manner.
  • Interpersonal effectiveness with proven ability to establish/maintain mutually respectful relationships with mangers, peers, support staff, agents/brokers and customers; handles conflict, resolve complex issues, and the ability to negotiate effectively.
  • Working knowledge of PCs, Microsoft Word, Excel, and PowerPoint software.
  • Math computation and analytical skills.

Preferred: 

  • 3-5 years of experience with Worksite Underwriting of UL, CI, DI and Accident
  • Bachelor’s degree preferred
  • Working knowledge of voluntary product administration and enrollment practices.

Brand: Trustmark Benefits

Come join a team at Trustmark that will not only utilize your current skills but will enhance them as well. Trustmark benefits include health/dental/vision, life insurance, FSA and HSA, 401(k) plan, Employee Assistant Program, Back-up Care for Children, Adults and Elders and many health and wellness initiatives. We also offer a Wellness program that enables employees to participate in health initiatives to reduce their insurance premiums.

For the fourth consecutive year we were selected as a Top Workplace by the Chicago Tribune. The award is based exclusively on Trustmark associate responses to an anonymous survey. The survey measured 15 key drivers of engaged cultures that are critical to the success of an organization.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, sexual identity, age, veteran or disability.

Coordinator, Contributions Processor

Telecommuter

Direct Response (CDO) – Direct Response /

Full Time – Union /

Remote

APPLY FOR THIS JOB

Planned Parenthood is the nation’s leading provider and advocate of high-quality, affordable sexual and reproductive health care for all people, as well as the nation’s largest provider of sex education. With more than 600 health centers across the country, Planned Parenthood organizations serve all patients with care and compassion, with respect, and without judgment, striving to create equitable access to health care. Through health centers, programs in schools and communities, and online resources, Planned Parenthood is a trusted source of reliable education and information that allows people to make informed health decisions. We do all this because we care passionately about helping people lead healthier lives.

Planned Parenthood Federation of America (PPFA) is a 501(c)(3) charitable organization that supports the independently incorporated Planned Parenthood affiliates operating health centers across the U.S. Planned Parenthood Action Fund is an independent, nonpartisan, not-for-profit membership organization formed as the advocacy and political arm of Planned Parenthood Federation of America. The Action Fund engages in educational, advocacy, and electoral activity, including grassroots organizing, legislative advocacy, and voter education.

Planned Parenthood Federation of America (PPFA) and Planned Parenthood Action Fund (PPAF)seek an efficient and detail-oriented Contributions Processor. This job reports to the Associate Director of Development Operations in the Development Department of PPFA. The Revenue Operations team is responsible for the timely receipt and entry of all donations into the donor database raised by the different divisions within the Development Department, and for ensuring the donation information is communicated accurately to the Finance Department.

Purpose:

As part of the Revenue Operations team in Planned Parenthood Federation of America’s Development Division and reporting to the Associate Director of Development Operations, the Contributions Processor will be responsible for entering donations into the donor database that are received for PPFA, PPAF, PAC, and PP Votes in a timely and efficient manner following defined standard. This individual will also assist the Manager of Third Party and Wire Transfer Contributions with batching, identification, and customer service associated with wire transfer donations and filling in as backup as needed.

Delivery:

●      Enter donor and gift data quickly and accurately according to the specifications from relevant departments. Confirm eligibility for PAC donations according to specified requirements.

●      Assist with batching, upload, identification, and donor service associated with wire transfer donations.

●      Consult with appropriate development and finance staff to ensure that contributions are entered correctly.

●      Use specified standards to enter pledges, pledge payments, stock gifts, matching gifts, workplace giving transactions and other non-typical transactions accurately.

●      Update and flag donor records when notified of address changes and solicitation preferences.

●      Other duties as assigned.

Engagement:

●      Collaborates with the larger Revenue Operations team to ensure entry timelines and revenue requirements are met.

●      Internally, works with staff in Development, Finance, other departments, and affiliates, to ensure our work products are on time and meet performance goals.

●      Externally, has regular contact with giving entities and donors to confirm and validate incoming information. 

●      During peak processing times such as calendar year end and fiscal year end, as well as during election or news cycles, may be called upon to work extra hours

Knowledge, Skills, and Abilities (KSAs):

●      Job duties require close attention to detail, and in-depth familiarity with PPFA gift processing procedures and guidelines for which training will be provided.

●      Excellent interpersonal skills including problem resolution/negotiation skills.

●      Strong troubleshooting skills are required. Computer literacy including Excel, Word, Google products, and database applications. Salesforce experience is preferred but not mandatory.

●      Basic office skills including an aptitude for data entry and a tolerance for repetitive tasks. Ability to multi-task effectively and manage many projects simultaneously, while still meeting deadlines.

●      Recognizes the value of diversity and maintains relationships with staff and external audiences that respect individual dignity.

●      High School Diploma with 1 – 2 years of experience required.

Travel: None

$55,000 – $60,000 a year

Total offer package to include generous vacation + sick leave + paid holidays, individual/family provided medical, dental and vision benefits effective day 1, life insurance, short/long term disability, paid family leave and 401k. We also offer voluntary opt-in for Flexible Spending Account (FSA) and Transportation/Commuter accounts.   

We value a truly diverse workforce and a culture of inclusivity and belonging. Our goal is to attract qualified candidates and encourage applications from all individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.  We’re committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

PPFA participates in the E-Verify program and is an Equal Opportunity Employer.

#LI-SY1

*PDN-HR

Roles that are denoted as NYC, DC, or both will work a hybrid schedule, requiring 2-3 days per week in the office unless the role is denoted as onsite, which requires working onsite full time or 5 days per week.

Response Evaluator – Independent Contractor (6 week project)

Join the Appen team as an Independent Contractor for Project Aralia, contributing to the advancement of AI technology. In this 6-8 week project, you will play a crucial role in evaluating model responses to various commands, aiding in the refinement and improvement of AI algorithms.

Responsibilities:

Read a prompt and evaluate two model responses to each. Use the criteria provided to judge each answer based on three things: whether it’s harmless, honest, and helpful. Rate responses based on predetermined criteria by answering several questions. Compare the answers to see which one is better overall and by how much. Maintain a high level of accuracy and consistency in evaluations.

Key Details:

– Each unit (command and model responses) takes approximately 5 minutes to evaluate.

– Contractors have the flexibility to work on an unlimited number of units.

– Compensation is based on the hours spent actively working in the evaluation tool.

Requirements:

– Fluent/native speaker of English.

– Residing in the United States.

– Age 18 or above.

– Access to a laptop or PC.

Qualifications:

– Sign relevant project contracts and/ or agreements.

– Complete a short 5-minute survey.

– Complete a Guidelines Quiz (approx. 15mins) to ensure you understand LLM based modelling.

– Complete a Task Test (approx. 30 minutes) to ensure you understand the project and the work that will need to be done.

– Complete an identity check to validate your identity.

We’re seeking individuals with a strong work ethic, commitment to quality, and attention to detail. Ideally, you can commit to 25+ hours per week over a 6-8 week period. Enjoy the benefits of remote and independent work, offering schedule flexibility.

Apply to the project today, access available resources to guide, educate, and test your task proficiency.

If your application is successful, you will receive an email from Appen regarding setting up your personalized account in Appen Connect. From here you simply reset your password to gain access to your account and the project will be ready and waiting!

Join us in shaping the future of AI technology. Apply now to become a vital part of the Aralia project!

$22 – $22 an hour

Part-time Senior Manager, Early Literacy

locationsUnited Statestime typePart timeposted onPosted 3 Days Agojob requisition idJR-1824

Part-time Senior Manager, Early Literacy

Flexible Location (Northeast Region – CT, NY, VA, MA, MD, DC, RI, DC)

WHO WE ARE

TNTP brings research, policy, and consulting together to reimagine America’s public education system. Working collaboratively, we dig into educators’ toughest challenges, and we provide actionable solutions grounded in evidence. This work takes place in schools and districts across the country, and our national position allows us to spot trends, collect and analyze data, and advocate for policy changes that introduce greater impact at scale. Today, we work side by side with educators, system leaders, and communities across 39 states and more than 6,000 districts nationwide to reach ambitious goals for student success. Staff on TNTP’s Consulting Team work alongside teachers, school leaders, districts and states to help them achieve their goals for students. 

WHAT YOU’LL DO

As a Part-time Senior Manager, Early Literacy you will partner with school districts across the country to support, coach, and develop teachers and leaders to shift and improve their instructional practice around the implementation of developmentally appropriate practices in early literacy classrooms.  

Some responsibilities and duties may vary, but the role of Part-time Senior Manager, Early Literacy includes:

  • Supporting district and school leaders to deliver on their instructional leadership priorities and improve instruction for all students, by supporting them with key aspects of their roles, such as:
    • Designing and Leading compelling and practical professional learning on research-based practices in PK-2nd grade age student instruction with a focus on literacy.  
    • Designing and executing regular cycles of teacher professional learning, observation and feedback, or student work analysis on topics relevant to early literacy and intended to improve instruction and student outcomes. 
    • Conducting classroom visits to assess the quality of instruction and support coaches and leaders in identifying trends within and across schools. 
    • Modeling effective observation and feedback practices. 
    • Facilitating the implementation of strong instructional materials aligned to the shifts and demands of the relevant state standards. 
    • Setting up and maintaining data systems and supporting teachers and leaders to engage in ongoing reflection and use of data to drive improvements. 
  • Building and maintaining strong relationships with academic departments and school-based staff. 
  • Tracking progress towards contract goals and making strategic decisions regarding client management and support. 
  • Motivating and influencing clients to consistently integrate equity-focused mindsets and practices into their academic strategy, including authentic community engagement and cultural proficiency. 
  • Developing strategies to tackle instructional challenges and creating plans to implement them. 
  • Contributing to the creation of high-quality, data-driven reports demonstrating the effect of the team’s approaches towards quality of instruction. 
  • Designing tools and resources in real-time to respond to client needs, in support of academic or instructional goals. 
  • Engaging with and communicating progress to a variety of district school and community stakeholders. 

Competencies and Experiences

We are looking for a candidate to possess the following skills and expertise:

  • Have a passion and understanding of the education landscape and communities.  You bring deep background knowledge in the current education landscape and a passion for embedding community engagement and involving communities in our work. 
  • Know great teaching and learning when you see it. Whether you are watching how students engage during a lesson or looking at student performance data, you can identify whether students are grappling with the right content and diagnose what needs to happen to improve student learning outcomes immediately and in the long-term. You understand the implications of the shifts in instruction required by the state standards and other early literacy indicators for students, teachers, school leaders, and district staff. You know high-quality instructional materials in early literacy and can support partners in their implementation at the classroom and school level. 
  • Translate your instructional knowledge and content expertise. We’re counting on your strong public presentation skills, ability to assess and adjust to the learning needs of your audience, and ability to communicate complex information to a variety of audiences, including teachers, school leaders, and district staff.  You have a deep understanding of effective early literacy instruction. You use this knowledge to meet our clients where they are by designing reasonable solutions to their challenges. 
  • Connect the dots in ambiguous circumstances. You’ll use your analytical and problem-solving skills to design and facilitate trainings and meetings, craft strategic academic interventions that improve student performance, and propose solutions to academic challenges every day. Ambiguity doesn’t scare you; just the opposite, you thrive on it. Your creative instincts will help you deal with vague situations and develop new approaches with limited guidance.  
  • Partner with education leaders. You’ll regularly interact with, and be expected to influence clients, motivating and guiding them to lead transformative change efforts.   
  • Build relationships. You have the ability to connect and build relationships with diverse communities. Multilingual or Bilingual abilities are considered a strong asset – Spanish language fluency is a plus. 
  • Embrace cross-cultural agility.  Authentic self-reflection, self-awareness, and high emotional intelligence are central to who you are, and you utilize these skills to contribute to a culture of diversity, equity, and inclusion. You have an adept cultural understanding of yourself and use your understanding of yourself and others to build trusting relationships with colleagues and stakeholders.  
  • Manage time carefully.  You may manage multiple projects simultaneously and can skillfully prioritize your time to meet deadlines and the needs of our school and district partners.

Qualifications

  • Deep knowledge of content and instruction at the primary school level, particularly with early literacy instructional materials and resources, with at least three years PK-2 teaching experience, preferably in high-need schools or with high-need populations, and a proven track record of raising student achievement. 
  • Experience designing and delivering strong professional development for adult learners and creating systems to support ongoing learning and development. 
  • Teacher leadership experience and experience coaching teachers or other leaders. 
  • Strong familiarity and expertise with the College and Career-Ready standards, or relevant state standards.
  • Experience as a practitioner in a school system that has adopted high quality instructional materials and/or a deep conceptual understanding of the instructional shifts in early literacy. 
  • Experience using high-quality curricular materials and knowledge of how the curriculum supports strong, rigorous instruction. 
  • Prior experience with equity-based, asset-oriented and culturally responsive practices, especially in teaching and learning in the PK-2 setting. 
  • Professional fluency in English and Spanish (preferred).

This position is based from a home office in the following states, CT, NY, VA, MA, MD, DE, DC, RI. Staff can work up to 25 hours a week and some day-time (between 8:00-6:00 EST) is required. Additionally, staff must be able to travel to be on-site.

WHAT WE OFFER

TNTP offers a competitive hourly wage commensurate with experience in a similar position. The pay range for this position is between $35.00-$52.50 per hour. TNTP offers a motivated team of dynamic colleagues, a collegial atmosphere that values professional development and valuable feedback, and the chance to impact the direction of a growing, mission-driven company that is committed to the success of our nation’s children. We also offer an inclusive environment where staff are encouraged to bring their whole selves to work each day.

HOW TO APPLY

Our application process is simple. In addition to submitting your resume, we also would like for you to share why you are interested in TNTP and how your experience has prepared you for this position. Please submit your application online through Workday.

#LI-REMOTE

Position Type:Temporary

TNTP is an equal employment opportunity employer committed to maintaining a non-discriminatory work environment. TNTP does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, gender, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, gender expression, arrest record, conviction record, or any other personal characteristic protected by applicable law. This policy covers all programs, services, policies, and procedures of TNTP, including recruiting, hiring, training, promotion, and administering all personnel actions, such as compensation, benefits, transfers, layoffs or terminations.  

Applicants for employment with TNTP must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.  

Support Services Specialist

About the team
StreetEasy is seeking a Support Services Specialist to join our Support Services team. We are a well-versed bunch that collaborates with all areas of the business. Our focus is to build, strengthen, and expand relationships with real estate professionals using StreetEasy to grow their business, assist StreetEasy consumers using our platform to find their next home, and support internal teams in maintaining program oversight processes.
About the role
In this role you will play a part in addressing challenges and providing valuable education to NYC real estate professionals, StreetEasy customers, and internal teams by supporting our products and services. This multifaceted position is divided into two key areas: Account Management and Program Management.

Account Management:

Your focus will be on addressing the needs of StreetEasy users, ensuring they receive exceptional support.

You will be responsible for essential account activities such as account and listing maintenance, onboarding, educational initiatives, and the identification of site feedback and bugs.

Program Management:

Dive into the realm of program oversight processes where you will be responsible for maintaining quality of service for various operations that drive key business functions.

You’ll help oversee Listing Approvals (FRBO/FSBO and Listing Verification), managing and enforcing the Agent and Brokerage Accountability programs, and implementing Listing and Account Quality Control measures.

If you are driven by a passion for problem-solving, education, and collaborative team efforts, this role offers a unique opportunity to make a significant impact within the real estate industry.

You will get to

Manage a high volume of customer inquiries via email and live chat, with inquiries relating to site usability, information accuracy, billing, and accounts for the StreetEasy & Out East brands.

Recognize problems, find resolutions, and provide feedback for site improvements to StreetEasy & Out East product teams.

Continuously build, test, assess, and improve systems, processes, and policies to help contribute to overall site satisfaction.

Actively participate in user education and training presentations, agent relationships, and general site improvement discussions for related brands.

Educate, prepare, and set clear expectations for all users based on site policies to ensure a positive user experience.

Facilitate program oversight processes that minimize bad listing behavior by leveraging data to identify and improve key problem areas.

Maintain relationships with landlord partners to ensure they are set up for success, and happy with our products and services.

Oversee the listing approval process to thoroughly vet and maintain high listing quality with minimal disruption to partners.

Facilitate the seamless onboarding and comprehensive education of new brokerage and landlord partners to aid their success in advertising on StreetEasy.

Identify potential revenue opportunities for the business under the Support Services purview.

Ensure that the site operates in full compliance with all applicable laws and regulations (involves collaboration with Legal, Strategy, PE&O, and other cross-functional teams/stakeholders).

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.
In California, Colorado, Connecticut, Hawaii, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $27.80 – $44.40 Hourly. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.
In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.
Who you are
Previous experience in customer service or client support roles.

Comfortable simultaneously managing high volumes of customer contact through email and live chat and prioritizing tasks effectively.

A teammate who can communicate effectively with internal and external stakeholders and can adapt quickly to change.

Excellent customer service and creative problem-solving skills; you’re organized, timely, empathetic, inventive, savvy, and love finding new ways to tackle issues.

Passionate about educating others and upholding StreetEasy policies to ensure compliance and a positive user experience.

Ambiguous and ready to proactively identify opportunities that will contribute to business goals.

Proficiency in the Google Drive suite of tools.

Available to be scheduled on a rotating weekend schedule (typically no more than 2 weekend days a quarter).

Have a desire to understand the New York City real estate market.

Get to know us
Zillow is reimagining real estate to make home a reality for more and more people.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you’re in, you will play a critical role in making home a reality for more and more people.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.