Account Associate | Remote US

United States

Corporate – Sales /

Regular Full Time /

Remote

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About Coalfire

Coalfire is on a mission to make the world a safer place by solving our clients’ hardest cybersecurity challenges. We work at the cutting edge of technology to advise, assess, automate, and ultimately help companies navigate the ever-changing cybersecurity landscape. We are headquartered in Denver, Colorado with offices across the U.S. and U.K., and we support clients around the world.  

But that’s not who we are – that’s just what we do. 

We are thought leaders, consultants, and cybersecurity experts, but above all else, we are a team of passionate problem-solvers who are hungry to learn, grow, and make a difference.   

And we’re growing fast. 

We are looking for an Account Associate to join our Sales team.

Job Summary

The Account Associate is responsible for supporting the sales process for Coalfire’s recurring revenue through renewing and upselling on a set of accounts known as a territory. This person will cultivate strong partnerships internally to support the execution of internal processes related to the sales cycle. In addition, responsibilities will include in person, e-mail and phone-based customer discussion throughout the sales cycle. 

What You’ll Do

  • Management of Salesforce to document customer opportunities and their activity, and to generate reports to manage and prioritize renewal accounts. Work closely with assigned service line to manage all renewals in assigned accounts throughout the complete sales cycle
  • Monitors the funnel of expiring agreements, executes actions in timely manner to ensure the continuation of assigned customers on renewals agreements
  • Responsible for meeting defined sales performance metrics, quota, renewal/upsell pipeline, maintain accurate forecasting
  • Efficiently handles customer and partner inquiries related to quotes, pricing, up-selling and reinstatement of renewals contracts
  • Expand Coalfire’s relationship by addressing broader client security needs through additional Coalfire service sales
  • Develop and deliver accurate and high-quality statements of work for all Coalfire service sales
  • Maintain and communicate an organized understanding of your accounts, opportunities, and day-to-day activities
  • Cultivate strong internal working relationship with legal, order management and finance
  • Build your knowledge of your clients’ and Coalfire’s industry
  • Proposal support including development and processing of the proposals

What You’ll Bring

  • Excellent spoken and written communication skills
  • Strong organizational skills
  • Proficiency with sales tools and Microsoft Office suite
  • Motivated self-starter prepared to handle high volume of renewal opportunities, email communications and telephone calls
  • Possesses strong organizational skills to keep sales cycles on track
  • Thrives in an extremely fluid, fast-paced environment
  • Bachelor’s degree (four-year college or university) or equivalent combination of education and work experience
  • Travel only as requested by Leadership (less than 10%)

Bonus Points

  • 1 year of experience with renewals or account management in a B2B sales environment

Why You’ll Want to Join Us

At Coalfire, you’ll find the support you need to thrive personally and professionally. In many cases, we provide a flexible work model that empowers you to choose when and where you’ll work most effectively – whether you’re at home or an office.

Regardless of location, you’ll experience a company that prioritizes connection and wellbeing and be part of a team where people care about each other and our communities. You’ll have opportunities to join employee resource groups, participate in in-person and virtual events, and more. And you’ll enjoy competitive perks and benefits to support you and your family, like paid parental leave, flexible time off, certification and training reimbursement, digital mental health and wellbeing support membership, and comprehensive insurance options.

At Coalfire, equal opportunity and pay equity is integral to the way we do business. A reasonable estimate of the compensation range for this role is $33,000 to $57,000 based on national salary averages. The actual salary offer to the successful candidate will be based on job-related education, geographic location, training, licensure and certifications and other factors. You may also be eligible to participate in annual incentive, commission, and/or recognition programs. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Accounts Receivable Coordinator

Canada Or United StatesFinance /Full-Time /Remote
Who We Are

Vial is a global tech-driven CRO providing next-generation clinical trial management services. The Vial CRO powers its drug discovery arm, Battery Bio, an AI-powered hyper scalable biotech. Battery Bio harnesses Vial’s unique 90% lower cost structure to produce more affordable drug development with efficient, streamlined clinical trials.

Our mission is to reimagine the drug discovery process to empower scientists to cure all human disease. We have assembled a talented team of clinical operators, chemists, and innovative thinkers to achieve this vision.

Vial is a San Francisco, California-based company founded by Simon Burns in October 2020. Since our founding, we have become a fast-growing company of 100+ employees with over $100 million in funding from esteemed investors including General Catalyst, Box Group, and Byers Capital.

Vial is rebuilding the infrastructure to advance research. By deploying technology at every step, we are creating a more efficient future for drug discovery.

Job Overview

We are seeking a detail-oriented and organized individual to join our finance team as an Accounts Receivable Coordinator. The primary responsibility of this role is to ensure the timely collection of payments owed to the company by clients or customers. The Accounts Receivable Clerk will be responsible for invoicing clients, monitoring accounts, and following up on overdue payments.
What you’ll do
Generate and issue invoices based on services rendered or products sold
Monitor and follow up on customer accounts for overdue payments
Communicate with customers to resolve billing discrepancies and disputes
Maintain accurate records of all accounts receivable transactions
Reconcile accounts receivable ledger to ensure accuracy and completeness
Prepare aging reports and other financial reports related to accounts receivable
Assist with month-end and year-end closing processes.
What we’re looking for
Associate’s or Bachelor’s degree in Accounting or Finance preferred.
Proven experience in accounts receivable or a related field.
Proficiency in accounting software (Xero and/or Netsuite) and Microsoft Excel.
Biotechnology or relevant experience strongly preferred
Excellent communication skills, both written and verbal.
Strong attention to detail and accuracy.
Ability to prioritize tasks and meet deadlines in a fast-paced environment.
Solid understanding of basic accounting principles.
$65,000 – $75,000 a year
Why You’ll Love Working At Vial

We are innately curiosity. We found our calling in clinical trials after learning the pain points directly. It is our curiosity that propels us to keep building, finding new challenges, and fulfilling our vision of reimagining clinical trials.
We believe in autonomy. Team members do their best work when given autonomy. In order to make an impact on the scale of the Vial vision, we built our culture to enable each Vial team member to feel ownership of their domain.
We take pride in building mastery. We believe in building master in a craft. Craftsmanship, a pride in one’s craft, is key to prolonged engagement on a difficult challenge. Vial’s culture is one of highly autonomous, deeply focused experts working on an immensely hard problem together.
Our strength is moving fast and staying humble. We believe that if we build a team that is intellectually honest, that we stay nimble and keep an open mind to all solutions – we’ll be adaptive and solve the problems that face us at every turn.

Benefits (Not applicable to Contract or Temp Positions)
Competitive Equity Compensation
Comprehensive benefits package including Medical, Dental, and Vision insurance
401k or RRSP Plan with Company Matching after first 90 days of employment
One time, Remote Office Setup Stipend
Paid Parental Leave
Remote-First, Flexible Work Schedule
Unlimited Vacation

Billing Representative

Description
The Medical Biller is responsible for reviewing billing and booking revenue and processing claims within the billing software (Bright Tree). The expectation of this position is to provide a first class service experience, with every interaction.

BILLER RESPONSIBILITIES

Fluently works in Bright Tree computer system to perform daily job duties.
Responsible for billing sleep studies & DME.
Reviews and corrects sales orders before submitting.
Reviews sales order for completion, adding details as necessary.
Books revenue timely and runs reports for management on a daily, weekly and monthly basis.
Prints and mails out paper claims on a daily basis.
Ensures all related price quotes given to patients are appropriate and meet current company pricing policy.
Any other project assigned, including batching and scanning EOB’s (explanation of benefits) for patients.
Responsible for keeping all patient details and information orderly, confidential, current and HIPAA compliant at all times.
Performs clerical duties such as filing, photo copying, data entry, scanning.
Completes Insurance Verification and Pre-Authorization as necessary.
Performs Coding and Claims Submission as necessary.
Works closely with internal departments and insurance companies to ensure reimbursement.
Requirements
QUALIFICATIONS

Strong commitment to patient care, customer service, friendly, helpful and caring nature is required.
Knowledge of all commercial, government, managed care, and federal health insurance plans.
Strong communication and problem solving skills.
HS degree or equivalent required.
1-3 years’ experience in billing and/or collections.
DME (Durable Medical Equipment) and CPAP experience preferred.
Experience in insurance verification and authorization processes.
Proficiency in understanding EOBs, Coordination of Benefits, and managing patient financial counseling for services.
Experience with complex medical billing software and EMRs and submitting electronic claims.
Must be knowledgeable in Patient Rights and Responsibilities, including HIPAA.
Experience with Brightree DME billing software is preferred.

BetterNight is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with contractor’s legal duty to furnish information. 4I CFR 60-I.35(C)

Salary Description
$17.00 – $18.00

ROI Medical Records Specialist – Remote

Job Description:

Sharecare is the leading digital health company that helps people — no matter where they are in their health journey — unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com.

Job Summary:

This position is responsible for processing all release of information requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.

Essential Functions:

  • Completes release of information requests including retrieving patient’s medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity.
  • Date stamps all requests and highlights pertinent data to facilitate processing.
  • Validates requests and authorizations for release of medical information according to established procedures.
  • Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing.
  • Maintain equipment in excellent operating condition (inside and out).
  • Provides excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems.
  • May receive incoming requests including opening mail, telephone inquiries, and retrieving facsimile inquiries, depending on the needs to the client.
  • Maintains a neat, clean, and professional personal appearance and observes the dress code established.
  • Maintains a clean and orderly work area, insures that records and files are properly stored before leaving area.
  • Maintains working knowledge of the existing state laws and fee structure
  • Works within scope of position and direction; willingly accepts assignments and is available to take on additional facilities or help out during backlogs
  • Carries out responsibilities in accordance with client/site policies and procedures, including HIPAA, state/federal regulations related to operations, and labor regulations.
  • Maintains confidentiality, security and standards of ethics with all information.
  • Work with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner.

Qualifications:

  • High School Diploma (GED) required
  • A minimum of 2 years prior experience in a medical records department or like setting preferred
  • Must have strong computer software experience — general working knowledge of Microsoft Word and Excel required
  • Excellent organizational skills a must
  • Must be able to type 50 wpm
  • Must be able to use fax, copier, scanning machine
  • Must be willing to learn new equipment and processes quickly.
  • Must be self-motivated, a team player
  • Must have proven customer satisfaction skills
  • Must be able to multi-task
  • Internet speed must be minimum of 5Mbps

Insurance Verification Specialist

Remote

POSITION SUMMARY:

The Insurance Verification Specialist is responsible for verifying patient insurance coverage and eligibility.

PRIMARY RESPONSIBILITIES:

  • Responsible for verifying patient insurance coverage, to ensure necessary procedures are covered by an individual’s provider.
  • Responsible for entering data in an accurate manner, including patient benefit information in multiple systems and verifying that existing information is accurate.
  • Prepares source data for computer entry by compiling and sorting information, establishing entry priorities.
  • Processes patient and insurance source documents by reviewing data for deficiencies, discrepancies and specific details.
  • Resolve discrepancies by using standard procedures or escalating incomplete documents.
  • Double checks their work and assures all data is in the case correctly.
  • Maintains data entry requirements by following data program techniques and procedures.
  • Verifies entered customer and insurance data by reviewing, correcting, deleting, or reentering data.
  • Maintains customer confidence and protects operations by keeping information confidential.
  • Other duties as assigned by Management.
  • This role works with PHI on a regular basis both in paper and electronic form and have an access to various technologies to access PHI (paper and electronic) in order to perform the job

QUALIFICATIONS:

  • High School Diploma or GED.
  • 1-2 years of relevant work experience in the Healthcare Industry as it relates to Insurance coverage and benefits verification.

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Proficient in alpha/numeric data entry
  • Proficient in Microsoft Office Suite, specifically Word, Excel, Outlook, or Google applications and general working knowledge of Internet for business use
  • Ability to work in a fast-past, deadline driven environment including good multitasking skills
  • Ability to define problems collects data, validate data, establish facts, and draw valid conclusions

The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Remote USA

$17.19—$21.49 USD

OUR OPPORTUNITY

Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.

WHAT WE OFFER

Competitive Benefits – Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!

For more information, visit www.natera.com.

Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.

All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.

If you are based in California, we encourage you to read this important information for California residents. 

Link: https://www.natera.com/notice-of-data-collection-california-residents/

Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.