by twochickswithasidehustle | Aug 5, 2024 | Uncategorized
Remote, USApply
ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans. ezCater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers. To learn more, visit www.ezcater.com.
We’re looking for a Catering Partner Operations Associate to join our team. This person will be responsible for educating and promoting reliability across our growing catering partner and delivery network.
What You’ll Do:
- Serve as an internal consultant to our partners to help drive improvement in their catering operations
- Establish relationships with high level contacts across different account types
- Proactively assess, clarify, and validate caterer’s operational opportunities on an ongoing basis
- Become an subject matter expert on all things delivery, such as:
- Delivery Reliability – Best practices for consistent operational excellence
- Delivery Visibility – Tracking delivery progress for all orders
- Driver App – Our app for self-tracking deliveries
- ezDispatch – Our offering that connects caterers with third-party delivery services
- Educate partners on insights and best practices for how to to best optimize their operational excellence
- Promote and encourage delivery tracking for all our customers
- Collaborate cross-functionally with our Strategic Accounts, Partner Operations, Marketing, and Menus teams to ensure new partners are supported and set up for success
- Get in on the ground floor of a new department and be an integral part of developing documentation, best practices, playbooks, etc.
- Be an advocate for our catering partners!
What you have:
- 3+ years experience partnering with and managing external vendors or accounts
- Experience or familiarity with restaurant or delivery industries preferred
- Strong interpersonal skills with the ability to motivate, coach, and develop strong relationships with both internal and external partners
- Experience analyzing data to make informed recommendations or decisions
- Experience using analytics software such as Tableau, Sigma, Periscope, etc. a plus
- The ability to work effectively with people in a cross-functional environment
- Proactive tendencies in identifying opportunities for operational improvement and driving solutions
- A love of solving challenging problems and working in uncharted territory
The national cash compensation range for this role is $57,000-$67,000*
*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).
Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines – we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know!
ezCater does not sponsor applicants for work visas or legal permanent residence.
What You’ll Get from Us:
You’ll get a terrifically compelling opportunity, in an environment of radical transparency, open access to all the data, and collaborative colleagues at every level of our organization. You’ll also get sane working hours and great flexibility around work/life balance.
Have people in your life – of any age – who always, often, or sometimes need your help? We make room for that. Have a bad thing or a good thing happen to you? We make room for that, too.
Oh, and you’ll get all this: Market salary, stock options that you’ll help make worth a lot, the usual holidays, all-you-can-eat vacation, 401K with ezCater match, health/dental/FSA, long-term disability insurance, remote-hybrid work from our awesome Boston or Denver offices OR your home OR a mixture of both home and office (you choose!), a tremendous amount of responsibility and autonomy, wicked awesome co-workers, cupcakes (and many more goodies) when you’re in one of our offices, and knowing that you helped get this rocket ship to the moon.
ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones.
For information on how ezCater collects and uses job applicants’ personal information, please visit our Job Applicant Privacy Policy.
by twochickswithasidehustle | Aug 5, 2024 | Uncategorized
Full-time 100% Remote Payment Processing Associate Position with amazing benefits!
As a Payment Processing Associate, your primary responsibility is the data entry of miscellaneous customer information that includes client statements, banking documents, and settlement offers.
Responsibilities:
- Verifying data on payments and accompanying documents, processing documents according to a customer’s detailed instructions and document review
- Team Members must understand the workflow, deadlines and requirements for each individual task. Team Members will train to be able to assist in other departments as needed and perform other duties as assigned
- Develops and maintains productive working relationship with team members
- Navigate computer systems to properly assist the customer and locate customer data or other electronic information
- Ability to think on your feet and overcome objections well
Qualifications:
- Ability to think on your feet and overcome objections well
- 6+ months of data entry experience
- Great attention to detail
- Desired Qualifications
- Experience meeting departmental, pre-established, and data entry quotas
- Good problem-solving skills
- Ability to navigate multiple computer systems, applications, and programs
- Ability to follow specific guidelines
Benefits:
- $15/hr. paid weekly
- Medical, Vision and Dental insurance per the company plan (First of the month following 30 days of employment)
- 4O1k/Retirement Benefit Options (See Summary Plan Description)
- Paid vacation in accordance with the Company PTO Policy
- 100% company covered life Insurance
- 100% company covered Short/Long-Term Disability
- Flexible spending accounts
- Employee Assistance Program (EAP)
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
An Equal Opportunity Employer
We do not discriminate based on race, color, religion, national origin, sexual orientation, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.
by twochickswithasidehustle | Aug 5, 2024 | Uncategorized
RemoteApply
Garner’s mission is to transform the healthcare economy, delivering high quality and affordable care for all. By helping employers restructure their healthcare benefit to provide clear incentives and data-driven insights, we direct employees to higher quality and lower cost healthcare providers. The result is that patients get better health outcomes while doctors are rewarded for practicing well, not performing more procedures. We are backed by top-tier venture capital firms, are growing rapidly and looking to expand our team.
The Role:
Garner is seeking a diligent and detail-oriented Specialist to join our Feed Integrations team. The Feed Integrations team is responsible for implementing and maintaining the eligibility and claims data feeds that power Garner’s product.
This role is crucial for ensuring smooth and efficient feed operations. You will handle operational workflows that support the success of the Feed Integrations team. Using Garner’s internal tools and other software (e.g., Excel), you will research and validate data, fetch and load files, and create file configurations. You’ll also develop expertise in feed operations and healthcare data.
Responsibilities:
- Support key operational workflows, ensuring workflows meet SLA and quality standards
- Use Excel and internal tools to validate data file quality and identify and resolve data discrepancies
- Create, debug, and maintain feed configurations to ensure accurate loading of claims and eligibility files
- Fetch and load claims and eligibility data files
- Research questions related to feed data and respond to inquiries from internal stakeholders (e.g., account managers)
- Provide feedback and reports about file quality to other members of the Feed Integrations team and internal stakeholders (e.g., account management)
The Ideal Candidate Has:
- A bachelor’s degree, ideally in a major that required quantitative analysis
- Experience with Excel, understanding data reports, and reviewing data files
- Strong analytical and problem-solving skills
- Ability to follow workflows, maintain clear documentation, and communicate effectively in writing, including writing reports and providing feedback via email
- Comfort working in an operations environment with clear SLAs, quality assurance programs, and metrics-based management, and the ability to work collaboratively in a team setting
- A high level of detail- and process-orientation, digital organization, and resourcefulness
- A desire to work in a rapidly evolving startup environment; comfortable with some ambiguity
- A desire to be a part of our mission to improve the U.S. healthcare system
What We Look For at Garner:
- Mission First: Our mission is to transform our healthcare system, delivering high quality and affordable care to all. Everything else is secondary.
- Expect Extraordinary: Our mission is audacious, so we will only succeed by producing exceptional results. We continually push ourselves and each other to new heights and beyond our comfort zones.
- Courageous Communication: Transparency and candor are imperative to realizing our potential as an organization and as individuals—even when uncomfortable. Many companies talk about these values. We live them.
- Supportive community: We know that people do their best work and learn the most when they feel genuinely supported and cared for. It’s also more fun that way.
The target salary range for this position is: $50,000–$60,000. Individual compensation for this role will depend on a variety of factors including qualifications, skills and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans.
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].
Beware of job scam fraudsters! Our recruiters use getgarner.com email addresses exclusively. We do not post open roles on Indeed, conduct interviews via text, instant message, or Teams and we do not ask candidates to download software, purchase equipment through us, or to provide sensitive information such as bank account or social security numbers. If you have been contacted by someone claiming to be a Garner recruiter or hiring manager from a different domain about a job offer, please report it as potential job fraud to law enforcement here and to [email protected]
by twochickswithasidehustle | Aug 5, 2024 | Uncategorized
About Slickdeals:
On a mission to bring the joy of discovering a great deal to shoppers, Slickdeals thrives on the active participation of its 12-million-strong community. Users share, upvote, and uncover the best prices on popular products from trustworthy brands.
With a robust track record of 24 years in business, marked by profitability and a thriving community that has saved more than $10 billion, Slickdeals is currently undergoing a transformation. As we evolve into a daily shopping destination for millions more, joining Slickdeals presents an exciting opportunity for entrepreneurially-minded builders to create an innovative deal discovery platform. This is a contract position with TCW in partnership with Slickdeals. The primary mission is to help shoppers win everywhere. We are looking for a Deal Hunter with expertise in consumer electronics, health and beauty, groceries, home, apparel, and other categories. The Deal Hunter must be willing to help people save money, love finding great deals, and help consumers make smart buying decisions.
The Purpose:
This is a contract position with TCW in partnership with Slickdeals. The primary mission is to help shoppers win everywhere. We are looking for a Deal Hunter with expertise in consumer electronics, health and beauty, groceries, home, apparel, and other categories. The Deal Hunter must be willing to help people save money, love finding great deals, and help consumers make smart buying decisions.
What You’ll Do:
- Identify and finding amazing deals
- Collaborate with partners to find and post deals
- Analyze the current and historical performance of deals through data and using insights to make smart decisions
- Collaborate with different departments (including Business Development and Publishing/Coupons teams to evolve our content across all devices)
- Identify and provide feedback on deals from spreadsheets sent by partners
What We’re Looking For:
- Must be computer literate and possess the acumen to quickly learn the company’s system as it relates to Deal Hunting
- Extremely reliable and responsive
- Ability to write high-quality content
- Excellent oral and written communication skills
- Ability to keep up in a fast-paced environment
- Have necessary equipment to perform duties such as desktop, laptop, tablet & high reliable internet connection, or ability to acquire prior to start date
- Must have basic Excel spreadsheet knowledge
- Relevant experience (can be professional or personal) that makes you a shopping expert in one or more categories
- Quick learner; pays close attention to details
- Has an interest in data analytics
- Team player who shows passion for their work
- 100% passionate about deals
- Ability to work an atypical schedule that could involve weekends and/or evenings on a permanent basis. This is not a standard 9-5 role
Location: Remote from the United States
Schedule: 6pm – 2am PST (Sunday – Thursday)
Work Authorization
Candidates must be eligible to work in the United States.
TCW & Slickdeals are Equal Opportunity Employers; employment is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender (including pregnancy, childbirth, or related medical conditions), national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other protected status. Slickdeals will consider qualified applicants with criminal histories consistent with the “Ban the Box” legislation. We may access publicly available information as part of your application.
TCW in partnership with Slickdeals participates in E-Verify. For more information, please refer to E-Verify Participation and Right to Work.
TCW in partnership with Slickdeals does not accept unsolicited resumes from agencies and is not responsible for related fees.
by twochickswithasidehustle | Aug 5, 2024 | Uncategorized
Description
Aira is visual interpreting.
We are an assistive technology company on a mission to remove barriers and make the world more accessible. We operate 24/7/365 in three languages worldwide and provide service wherever there is an internet connection.
Our service is live, human-to-human professional assistance for people who are blind or have low vision. Using the powerful combination of a camera and the Aira app on someone’s device of choice, a professionally-trained visual interpreter will assist by visually interpreting what is in the camera’s view or on screen, from describing to reading, from explaining to navigating – just about anything, safely and securely.
Aira is used in any industry – such as higher education, technology, retail, healthcare, transportation, and more. Our robust and growing network of partners committed to inclusion and accessibility includes airports, banks, major software companies, financial firms, retailers, and universities. With millions of calls to date, our visual interpreters empower individuals to overcome accessibility barriers every day by providing live, on-demand access to visual information.
By joining this organization, you will have a major impact on the lives of the millions of people worldwide who are blind or have low vision.
The Visual Interpreter is the most essential component of our service, often considered the ‘secret sauce.’ As the world’s only certified visual interpreters, Visual Interpreters are top-tier professionals dedicated to delivering an exceptional experience for members of the blind and low vision community.
As a Visual Interpreter, using our proprietary technology platform, you will answer live video calls from our blind and low vision customers. You will then assist, one at a time, with real-time tasks in countless unique scenarios. Please note you will not be on camera during these live video calls.
From assisting with daily personal routines to professional activities to navigating a dream journey around the globe, Visual Interpreters focus on providing live, personalized support for each customer’s unique requirements during live calls. Here is a video to show what the role encompasses and what it’s like to be a part of Aira.
Working as a Visual Interpreter is unlike any other job. We’ve developed our own training and certification process to ensure you’ll be ready and able to assist our customers accomplish any task. While our paid training will expand your communication skills, teach you to use a mix of third-party tools and proprietary technologies, and polish your customer service skills, it’s the actual real-world calls that will challenge and shape your worldview.
Objectives of this Role:
- Embody the Aira brand by always being helpful, consistent, creative, and kind.
- Provide exceptional customer experience by utilizing training and tools (proprietary and third-party) efficiently and accurately to support blind and low vision customer needs.
- Contribute to the organization’s growth and success by being a core member of the Aira team by supporting other Visual Interpreters.
- Continue to learn and develop extensive visual interpreting capabilities via ongoing education and training.
Responsibilities:
- Clearly and accurately present on-demand visual information to blind and low vision customers.
- Consistently answer calls while scheduled.
- Display a composed, and professional demeanor that inspires trust and supports the Aira mission.
- Engage and support the team by participating in team-building exercises, making helpful suggestions, encouraging other Visual Interpreters, and contributing to overall organizational growth and development.
- Maintain strict data privacy standards and confidentiality.
- Maintain regular and consistent attendance and punctuality.
- Follow all of Aira’s policies and procedures. Adhere to Aira’s values, beliefs, and principles.
- Anticipate Explorers’ needs and provide exceptional customer experience.
- Seek and act on constructive feedback; apply learnings from others to enhance your own abilities.
- Demonstrate the ability to adapt to uncertainties or changing priorities and various types of calls and situations.
- Work effectively with all people equitably regardless of race, color, national origin, religion, sexual orientation, physical or mental disability, age, veteran status, or marital status.
- Make timely and quality decisions, and improve productivity and efficiency by drawing on experience and data to anticipate potential problems before they arise.
- Develop and maintain effective working relationships with team members and Explorers (the name we use to refer to our customers).
- Set high standards of performance for self and others.
- Assume responsibility and accountability for completing assignments and tasks successfully.
- Responsibilities and activities may change or new ones may be assigned at any time with or without notice.
- Follow the Visual Interpreter Code of Professional Conduct
Requirements
Key Skills and Qualifications
The Visual Interpreter:
- Is an enthusiastic, eager, and articulate communicator.
- Is mission-driven, and has innate problem solving skills.
- Adapts well to new technological systems and processes.
- Is comfortable using PCs, Macs, smartphones, applications, and online platforms.
- Has strong spatial awareness and a keen sense of direction, with the ability to orient themselves well using 2D and 3D maps and visual cues.
- Has strong investigative research skills and is tenacious in the pursuit of information.
- Utilizes creative problem-solving skills and thrives under pressure.
- Possesses a strong vocabulary and knows how to utilize descriptive language effectively.
- Has a strong attention to detail.
Qualifications:
- A high school diploma or GED equivalent.
- Be 18 years of age or older.
- Fluent in English.
- Right to work in the United States
- Excluded locations: CA, NM
- A private workspace with no background noise that is free from family, friends, pets, visitors, etc.
- A computer system that meets our required technical specifications:
- Windows or Mac computer using Windows 11 or Mac OS Ventura 13.0 or higher (no Chromebooks)
- A 4 Core CPU
- A minimum of 40 GB of available disk space
- Processor speed of 2.0 GHz or higher
- Minimum of 8 GB RAM
- Use of headphones with a noise-canceling microphone attached. It must be wired while taking calls.
- Minimum internet speed of 25 Mbps
Minimum Schedule Requirements:
- Minimum 35 hours a week
- Willingness to work weekend hours
Preferred Qualifications:
- A background in customer service, a call center environment, or technical support.
- Experience working with people with disabilities or with accessibility technology.
- Knowledgeable of the full range of accommodations used by the blind and low vision community (e.g. JAWS).
- Bilingual in French or Spanish (spoken and written conversational proficiency).
Aira’s Values
- We are powered by people
- We pursue excellence & hold ourselves accountable for results
- We embrace change and agility
- We act with integrity, transparency, dignity and respect
- We are champions of inclusion, diversity and accessibility
Aira’s Operating Principles
- Agility: We reconsider priorities and solutions when presented with new information, scenarios, and opportunities.
- Focus: We operate with a plan, based on our roadmap and aligned to our priorities.
- Diversity: We embrace a workplace that celebrates personal differences and the way those differences make us all stronger.
- Scalability: We expect and demand repeatable, documented processes to replace ad-hoc operations, so we can scale growth and support career movement.
- Fiscal Responsibility: We make financial (or investment) decisions using radical optimism coupled with disciplined, fiscal conservatism.
- Transparency: We (Employees and Agent Staff) engage in open, honest, and direct, 2-way communication because we trust one another.
- Corporate Social Responsibility: We support the community in matters related to health, employment and independent living. This includes making our service available as broadly as possible to support these commitments.
Benefits
- $20 base rate 4:00am – 12:00pm PST
- +$1 Swing 12:00pm – 8:00pm PST
- +$2 Nights 8:00pm – 4:00am PST
- +$3 Weekends 8:00pm Friday – 4:00am Monday PST
- Employer supported health insurance
- $400 Annual technology stipend
- Paid sick leave
- Paid training
- 100% remote work – always was, always will be
- Supportive, integrated team environment with ongoing development opportunities
All candidates will be treated fairly, without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, martial status, military or veteran status, gender identity and expression, genetic information, or any other factors protected by law.
Accessibility Support
Aira is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability, please contact us at [email protected].
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