Provider Research & Resolution Specialist – Remote#26-01189

Job Description

NTT DATA, Inc. is currently seeking a Remote – Provider Research & Resolution Specialist with 2+ years of experience in medical claims, provider credentialing, or medical billing/coding. This role supports a leading U.S. health plan.

Location: Fully Remote
Pay Rate: $16.75/hour

Key Responsibilities

  • Analyze and process provider-related transactions in accordance with plan guidelines
  • Research and resolve pended claims by identifying missing or incorrect information
  • Apply critical thinking and problem-solving to ensure accurate claims processing
  • Maintain compliance with PHI and HIPAA standards
  • Follow established policies and procedures while identifying improvement opportunities
  • Handle non-routine, research-based tasks requiring independent judgment

Required Qualifications

  • 2+ years of experience in medical claims, provider credentialing, or medical billing/coding
  • 2+ years of experience in a role requiring analysis, critical thinking, independent research, with the ability to investigate issues and resolve discrepancies in complex information (Strong attention to detail and accuracy)
  • 3+ years of computer experience, including Microsoft Office (Outlook, Excel, Word)

Preferred Experience

  • Experience with provider data management or credentialing
  • Facets experience is a plus
  • Typing speed of 40+ WPM

Education

  • High School Diploma or equivalent

NTT DATA provides a reasonable range of compensation for specific roles. The hourly rate for this remote role is $16.75/hourly. This rate reflects the target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications.

This position may also be eligible for incentive compensation based on individual and/or company performance.  

This position is eligible for company benefits including participation in medical, dental, and vision insurance, flexible spending or health savings account, and AD&D insurance, employee assistance, participation in a 401K program, and additional voluntary or legally required benefits.


About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Visit us at us.nttdata.com.

NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Billing Representative II, Remote

remote typeRemotelocationsSomerville-MAtime typeFull timeposted onPosted Yesterdayjob requisition idRQ4059159

Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job SummarySummary:

Responsible for maintenance of accurate billing records of complex customer and/or patient accounts, process payments and adjustments, and communicate with customers to answer questions or provide information.

Does this position require Patient Care? No

Essential Functions:
Interact with internal and external customers to gather support data to ensure billing accuracy and work through billing discrepancies
-Addresses issues of a more complex nature and support junior staff by answering day to day questions
-Process payments and maintain up-to-date billing records
-Reprocessing insurance denials and submitting all necessary documentation for payment
-Maintain accurate billing records and files
-Collaborate with other departments to resolve billing and payment issues
-May prepare monthly and quarterly billing reports for management review

Qualifications

Education
High School Diploma or Equivalent required

Experience in billing, finance or collections 2-3 years required

Knowledge, Skills and Abilities
– Strong attention to detail.
– Excellent interpersonal, written and verbal communication skills.
– Proficient in Microsoft Office Excel and other relevant billing software.
– Ability to prioritize and manage multiple tasks simultaneously.
– Ability to work independently and as part of a team.
– Ability to work in a fast-paced environment.

Additional Job Details (if applicable)

Remote Type

Remote

Work Location

399 Revolution Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range$19.81 – $28.30/Hourly

Grade3


 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Coding Specialist II, Remote

remote typeRemotelocationsSomerville-MAtime typeFull timeposted onPosted 6 Days Agojob requisition idRQ4068484

Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job SummarySummary:

Responsible for ensuring proper coding compliance, documentation accuracy, and adherence to coding guidelines and regulations.

Does this position require Patient Care? No

Essential Functions:
-Assign appropriate diagnosis codes (ICD-10) and procedure codes (CPT/HCPCS) to patient encounters based on medical documentation, physician notes, and other relevant information.
-Ensure compliance with coding guidelines, including those outlined by the American Medical Association (AMA), Centers for Medicare and Medicaid Services (CMS), and other regulatory bodies.
-Analyze medical records, including physician notes, laboratory results, radiology reports, and operative reports, to extract pertinent information for coding purposes.
-Maintain a high level of accuracy and quality in coding assignments to ensure proper reimbursement and minimize claim denials.
-Utilize coding software, encoders, and electronic health record systems to facilitate the coding process.
-Support coding compliance efforts by participating in coding audits, internal or external coding reviews, and documentation improvement initiatives.
-Maintain accurate records of coding activities, including tracking productivity, coding accuracy rates, and any coding-related issues or challenges.

Qualifications

Education
High School Diploma or Equivalent required or Associate’s Degree Medical Billing and Coding preferred

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials
Certified Professional Coder – American Academy of Professional Coders (AAPC) preferred

Experience
Medical Coding Experience 3-5 years required in Primary Care, Endocrine, Geriatrics, Urgent Care, Infectious Disease. Emphasis on strong skills for ICD 10 and EM leveling.

Knowledge, Skills and Abilities
– In-depth knowledge of medical coding systems, including ICD-10, CPT, and HCPCS, and their application in hospital billing.
– Familiar with coding guidelines and regulations, including those set by the AMA, CMS, and other relevant organizations.
– Strong analytical skills and attention to detail to accurately interpret medical documentation and assign appropriate codes.
– Excellent understanding of anatomy, physiology, medical terminology, and disease processes to support accurate coding.
– Excellent communication skills, both written and verbal, to interact effectively with healthcare providers and billing staff.
– Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.

Additional Job Details (if applicable)

Remote Type

Remote

Work Location

399 Revolution Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range$22.22 – $31.71/Hourly

Grade4


 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

SIU Investigator

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose: Investigate allegations of potential healthcare fraud and abuse activity. Assist in planning, organizing, and executing claims investigations or audits that identify, evaluate and measure potential healthcare fraud and abuse.

  • Conduct investigations of potential waste, abuse, and fraud
  • Document activity on each case and refer issues to the appropriate party
  • Perform data mining and analysis to detect aberrancies and outliers in claims
  • Develop new queries and reports to detect potential waste, abuse, and fraud
  • Provide case updates on progress of investigations and coordinate with Health Plans on recommendations and further actions and/or resolutions
  • Assist with complex allegations of healthcare fraud
  • Prepare summary and/or detailed reports on investigative findings for referral to Federal and State agencies
  • Complete various special projects and audits
  • Performs other duties as assigned
  • Complies with all policies and standards

Education/Experience:
Bachelor’s Degree Business, Criminal Justice, Healthcare, or related field, or equivalent experience required. 1+ years Medical claim investigation, medical claim audit, medical claim analysis, or fraud investigation required. Strong Excel skills preferred. CFE (Certified Fraud Examiner) preferred.Pay Range: $56,200.00 – $101,000.00 per year

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual’s skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.


Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Quality Specialist – Medicare D Quality

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

– Rework team hours of operation are Monday through Friday from 6:00 AM – 7:30 PM Central Standard Time (CST)
– Schedule flexibility including nights, weekend, and holiday coverage.
– This is a full time work from home position

Position Summary

Quality Specialist- Medicare D Quality role administers the quality management system to manage the review of clinical processes, documentation, and patient records.
Interprets regulatory requirements from agencies and governing bodies to assist in the development of compliance policies and procedures.
 

Additional Responsibilities to include but not limited to the following:


– Learning the rework queues for each line of business
– Working rework reports timely
– Researching and troubleshooting failed claims
– Adding and/or editing overrides in RxClaim
– Logging audits and errors accurately and timely
– Ability to identify trends and provide suggestions for process improvement
– Researching and correcting any issues found in the overall process.
– Raising issues to Coverage Determination Clinical Pharmacists and Management team as needed.
– Reading, analyzing, and interpreting general business correspondence, technical procedures, and governmental regulations.
– Solving practical problems and dealing with multiple concrete variables in standardized situations.
– Performing basic mathematical calculations.
– Ensuring all cases are properly closed.
– Ability to interpret a variety of work instructions provided through multiple mediums.
– Ability to anticipate needs and resolve issues with urgency and to meet quality and production standards.

Required Qualifications


– 2 years of Coverage Determination & Appeals experience.
– MHK, RxClaim, and People Safe proficient.
– Meeting quality and productivity metrics in current role.

Preferred Qualifications

– 3 years of Coverage Determination & Appeals experience.

– 1 year of Medicare PART B experience
– MHK, RxClaim, and People Safe proficient.

– Meeting quality and productivity metrics in current role.


Education


High School Diploma or equivalent GED

Anticipated Weekly Hours40

Time TypeFull time

Pay Range

The typical pay range for this role is:$18.50 – $42.35

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.


Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 06/17/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.