by twochickswithasidehustle | Jun 13, 2024 | Uncategorized
Description
The Quality Assurance Support Specialist assists the Team with administrative responsibilities while monitoring and assessing the calls executed by Benefit Counselors/Enrollers through the Benefit Support Call Center (BSC) for quality and adherence.
This is a Full-time Temporary Contract Position
Role and Responsibilities
- Monitor live and recorded calls within the Benefit Support Center for standards of quality and completion, per company guidelines and client expectation
- Provide structured and relevant feedback to our BSC Counselors
- Monitor engagement activity in case trainings and chats
- Monitor adherence to attendance policies and appointment schedule
- Work with a sense of urgency to meets all deadlines with proactive communication
Requirements
Qualifications and Education Requirements
- High School Diploma or equivalent
- 2-3 years insurance sales or customer service call center experience
- Relevant call center QA or call monitoring or sales coaching experience
- Work from home or remote experience
- Tech savvy; strong knowledge of computer systems, Excel, Google platforms and other systems
- Must be fluent in English and able to demonstrate strong communication skills such as impeccable grammar, spelling and reading skills. Ability to communicate effectively in a professional manner, verbally and in writing
- Bilingual Spanish fluency highly preferred
Preferred Skills
- Highly PC proficient, able to maneuver multiple devices, systems and screens
- Attention to detail and quality-oriented
- Multi-task oriented
- Exposure and/or interest in Insurance and/or Employee Benefits (Voluntary & Group Plans)
- Ability to remain highly motivated while working independently in a fast-pace environment
- Analytical thinker and problem solver
- Excellent listening and interpersonal skills
- Confident, approachable, and positive attitude
- Excellent oral and written communication skills
- Demonstrates accountability to individual responsibility (i.e., attendance, punctuality, ownership of day-to-day activities)
What We Offer
- Competitive hourly pay
- All equipment provided: Computer, Monitors, Keyboard, Headset
- Work From Home full-time
- Personalized Coaching and Specialized Training and Development Opportunities
- Rewards & Recognition for Stellar Performance
- Potential for Advancement (Most of our promotions are internal) or Contract Extension
- An opportunity to join a family of motivated leaders and self-starters within a diverse and
inclusive culture
by twochickswithasidehustle | Jun 13, 2024 | Uncategorized
Overview
Role: Video Reviewer
Location: Remote (Work from Home)
Job Type: 1099 Contract, Casual hours (min 10 her per week required)
Travel: 0%
This role is extremely important by helping to identify motorists who illegally pass stopped school buses, endangering the lives of young children. Candidates will be instrumental in reviewing online video events and determining whether a vehicle has violated the law. The ideal candidate will be highly proficient in viewing high volumes of online videos and skilled in understanding state laws and regulations regarding school bus safety. The ideal candidate will be technologically proficient, with video reviewing and editing experience. Make your own hours that work with your schedule, supplement your income, and join a noble mission.
Responsibilities
- Responsible for reviewing a high volume of online video events and determining whether a vehicle has violated the law, by passing a stopped school bus.
- Ensure all events are reviewed with accuracy and in a timely manner.
- Understand and strive to meet or exceed video reviewer metrics/KPI’s while maintaining accuracy.
- Understand and interpret subtle differences between school bus laws and regulations in the different jurisdictions in which BusPatrol operates.
- Be responsible for assisting the Reviewer Team Lead with goals and team projects.
- Be able to embrace a collaborative work environment and provide positive feedback to build a climate in which the team can succeed in bringing value and pride to their work.
- Treat everyone with respect, dignity, and multi-cultural sensitivity.
- Act with transparency and fairness in all transactions with colleagues and leadership.
Qualifications
- High school diploma or GED required.
- Must be in the Eastern Time Zone
- Ability to commit to a minimum of 10 hours of work per week.
- Must be able to process 250 events per hour.
- Superior level of attention to detail and proficiency reviewing and editing online video content.
- Adaptability and Flexibility. The ability to work well in a fast-paced, dynamic work environment.
- Excellent communication skills and strong analytical abilities.
- Ability to perform repetitive work (meet hourly quotas of video reviewing).
- Ability to perform virtual work (includes having functional computer/laptop and access to reliable hi-speed internet connection to meet reviewer KPI/Metrics).
- Demonstrated intermediate level (or above) proficiency in Microsoft Office Suite products (MS Office, Excel, and Word).
BusPatrol Value Proposition
WHO WE ARE
BusPatrol is a technology company with a public safety mission. Through relentless innovation and discovery, we are strengthening trust, safety, and transparency across the student transportation space and making the trip to and from school safer for students. As a leader in smart transportation, BusPatrol brings cutting-edge AI, machine learning and IoT safety tech solutions to school buses across North America. BusPatrol’s technology has been deployed onto more buses and has been used to issue more school bus stop arm citations than any other company in the world.
WHAT WE OFFER
BusPatrol Full time employees get:
· A competitive salary and benefits package
· Comprehensive personal time off, including volunteering and birthday days off
· An opportunity to help build a company dedicated to children’s safety
· The chance to join an innovative and dedicated team, focused on leading edge technology
· The occasion to participate in BusPatrol’s culture of safety, learning, and teamwork
BusPatrol’s school bus safety programs are violator-funded, meaning that those who break the law pay for the technology that protects children. We build solid partnerships in the communities in which we operate which, coupled with our innovative business model, leads to sustainable efforts to change driver behaviors.
HOW WE WORK
On our mission to make the journey to and from school safer for children, the way we work together and with our partners is built on foundational cultural pillars.
· SAFETY Safety is our focus, for the children we protect and for each other. We follow the letter and spirit of occupational safety law, relentlessly employ safety best practices, and foster learning and development on our worksites. We are safe to be ourselves and to make mistakes, and we create safe environments for our teams.
· CONNECTION We build strong relationships and teams in support of our mission. We promote and provide opportunities for employees to grow together.
· EXCELLENCE We commit to innovation and quality work in support of our mission and each other. The children we safeguard are at the forefront of our decisions and actions and we excel on their behalf.
· IMPACT We measure success by fulfilling our mission and keeping the company strong. We invest our time and energy in the actions that deliver results for students and for their communities.
We are looking for a valued member of the BusPatrol team to assist us in our quest to improve children’s safety. This is an important role for us and a great opportunity for the right candidate. Our environment is inclusive, diverse, ignited, built on integrity, and deeply committed.
The US salary range for this position is provided in this posting. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your Talent Partner can share more about the specific salary range for your preferred location and skill level during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, and/or commission (if applicable) or benefits.
Minimum US Base Salary
USD $10.00/Hr.
Maximum US Base Salary
USD $18.00/Hr.
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by twochickswithasidehustle | Jun 12, 2024 | Uncategorized
Job Summary:
Come join our team in the Office of Admissions and Recruitment! We are admissions professionals dedicated to recruiting, admitting, and enrolling the next generation of UW-Madison undergraduates.
The Office of Admissions and Recruitment is seeking temporary application readers. Readers have the flexibility to work remotely and will receive thorough training in holistic application review which entails the detailed review of transcripts, school profiles, activities, essays, letters of recommendation, and test scores if provided. Readers should have the availability to work 20 hours per week during peak fall and winter reading season, with most hours worked during the traditional business hours of their time zone. Prior experience in the field of college admissions, higher education or high school education is preferred but not required.
The University of Wisconsin-Madison is a public research university and the flagship institution of the Universities of Wisconsin. Located within the Division of Enrollment Management, the Office of Admissions and Recruitment receives 65,000+ applications annually from prospective undergraduate students.
Responsibilities:
Performs a variety of duties involving the review, analysis, assessment, and processing of admissions applications in accordance with University guidelines, policies, and procedures.
90% Conducts comprehensive application review and selection for assigned programs
5% DEM is committed to the highest standard of service. This position will be a role model by practicing exemplary and respectful behaviors in all interactions. Participation in community and culture building activities are mandatory
5% Other duties as assigned
Tasks:
Conduct a thorough first review of undergraduate applications.
Attend training and meetings as required.
Data entry and correction in SIS (Student Information System) as needed.
Other duties as assigned, which may include on-campus event support for readers in the Madison area.
Institutional Statement on Diversity:
Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background – people who as students, faculty, and staff serve Wisconsin and the world.
For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion
Education:
Preferred
H.S. Diploma
Qualifications:
Please note the following applicant restrictions: To avoid a conflict of interest, candidates must not be currently employed as an admissions professional, high school counselor, or independent college counselor/coach/agent. Candidates should not be the parent of a current junior or senior in high school.
Required Qualifications:
- Appreciation for the diverse identities, experiences, and perspectives of applicants.
- Ability to communicate clearly and effectively in writing.
- Exceptional attention to detail.
- Ability to work independently and efficiently around multiple deadlines.
- Must have the availability to work 20 hours per week during peak fall and winter reading season, with most hours worked during the traditional business hours of your time zone.
- Proficiency with computer office applications and software, email, and web-based communication.
- Can be seated at a computer for 4-8 hours per day.
- Ability to set up a private office space with high speed internet access.
- Demonstrate high level of sensitivity and confidentiality around the review process and adherence to the Family Educational Rights and Privacy Act of 1974 (FERPA).
Preferred Qualifications:
- Prior experience in the field of college admissions, higher education, or high school education preferred.
Work Type:
It is anticipated this position will be remote and requires work be performed at an offsite, non-campus work location. Remote Work Agreements require Remote Readers to be physically located in the United States.
Appointment Type, Duration:
Terminal appointment.
This position has the possibility to be extended based on need and/or funding.
Salary:
$21.00 HOURLY
Fixed
Additional Information:
Additional Information:
–Laptop and software will be provided.
–Some remote readers will also be asked to support international and transfer application review.
–Initial training is mandatory and will be held online Tuesday, October 1st, Thursday, October 3rd, Tuesday, October 8th, Thursday, October 10th and Tuesday, October 15th (9:00am-12:00pm Central Time each day).
–Pay will be $21/hour for all newly hired remote readers.
How to Apply:
To apply for this position, please click on the “Apply Now” button to start the application process. You will be asked to upload in one complete file upload a current resume/cv and cover letter briefly describing your qualifications relevant to the position. In addition please provide three (3) professional references.
Applications must be received by the application deadline for ensured consideration. Failure to submit complete application materials may result in ineligibility for this position.
Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of appointment and must be able to sustain eligibility, without sponsorship, throughout the duration of their employment.
Contact:
Heidi Updegrove
[email protected]
608-265-2068
Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.
Official Title:
Application Review Specialist(AE068)
Department(s):
A05-ENROLLMENT MANAGEMENT/ADMISSIONS
Employment Class:
Temporary Employment
Job Number:
300462-CL
by twochickswithasidehustle | Jun 12, 2024 | Uncategorized
Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.
Job Posting Title
Clinical Program Pharmacist- REMOTE
Job Description
The Clinical Program Pharmacist is responsible for contributing to the strategy and development of clinical products. This role will provide research, analysis, and reporting and implementation support to the clinical development team, to keep clinical programs competitive. In addition, this position will establish and maintain cross functional partnerships with capability owners and provide clinical expertise to both internal and external stakeholders.
Responsibilities
Support the development of complex clinical product initiatives including clinical criteria
Gather, analyze, and synthesize market information, clinical guidelines and member claims data to support clinical product management initiatives, products and strategies
Support implementation of new products, product enhancements, and process improvements across all stakeholders
Develop and maintain knowledge of key industry trends
Responsible for regulatory (URAC/NCQA, CMS, state law) oversight and external representation of the department
Validate the accuracy of clinical product information and set up; may include user acceptance testing of applications and programs
Establish and maintain cross-functional partnerships; represent Clinical department as a subject matter expert
Other duties as assigned
Minimum Qualifications
Doctor of Pharmacy (PharmD) or Bachelor of Science Pharmacy Degree
Current pharmacist license in good standing with State Board of Pharmacy
1 year of relevant work experience in a hospital, clinical and/or managed care setting
Must be eligible to work in the United States without need for work visa or residency sponsorship
Additional Qualifications
Microsoft Excel and Word proficiency
Excellent written, verbal and presentation skills with the ability to convey complex ideas to diverse audiences
Strong analytical and problem-solving skills with attention to detail and quality
Ability to work on multiple projects simultaneously under pressure with strict timelines
Ability to develop process efficiencies
Ability to work well in team environment
Preferred Qualifications
1 year of work experience in clinical, managed care and/or Pharmacy Benefit Management (PBM) setting
Experience in cross-functional departmental collaboration
Broad experience in or exposure to the Pharmacy Benefit Management (PBM) business
Minimum Physical Job Requirements
Constantly required to sit, use hands to handle or feel, talk and hear
Frequently required to reach with hands and arms
Occasionally required to stand, walk and stoop, kneel, and crouch
Occasionally required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
Reporting Structure
Reports to Senior Director or Senior Principal in the Health Outcomes or Health Care Services department
Potential pay for this position ranges from $109,000.00 – $174,000.00 based on experience and skills. Pay range may vary by 8% depending on applicant location.
by twochickswithasidehustle | Jun 12, 2024 | Uncategorized
DESCRIPTION
Quality Reviewer
Insurance Inspection Underwriting
Full-time opportunities available
Millennium Information Services is growing! We are a leading national provider of property inspection services and innovative process management solutions for property and casualty insurance companies.
Opportunity:
We are looking for detail-oriented individuals to review and process exterior & interior residential property inspections on either a full or part-time basis. This is a work from home position requiring a Windows computer and high-speed internet. Training will be done by webinar.
We offer $14.00 per hour depending on experience. Experience working in the property insurance industry preferred, however we will train.
Description:
The Quality Reviewers primary focus is to review photographs and inspector reports to verify property condition, building type and materials, the homes footprint, and any visible hazards before submitting the completed inspection to the client.
POSITION REQUIREMENTS
Skills:
Strong attention to detail
Excellent written communication skills
Intermediate PC skills
Basic understanding of building types & materials
IT Requirements:
Computer with:
8GB or RAM
256GB of Storage
1680×1050 monitor
Recommended: Second monitor
Windows 10 or higher
High Speed Internet
Basic Browsers that are compatible: Chrome, Edge, Firefox, Safari
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