Concern Worldwide is an international humanitarian organization committed to ending extreme poverty, whatever it takes. Founded in Ireland in 1968, Concern Worldwide has nearly 4,000 personnel working in 26 countries across the globe. Concern believes in a world where no one lives in fear; where all have access to a decent standard of living and the opportunities essential to a long, healthy and creative life.
We believe in creating a culture of inclusion where everyone feels empowered to bring their full, authentic selves to the workplace. Building a diverse and inclusive team is an absolute necessity to deliver the solutions needed to achieve our core mission, because without promoting justice and equality, we cannot eliminate extreme poverty.
Concern Worldwide US (CUS) is an independent affiliate of Concern Worldwide, with offices in New York, Chicago, and Los Angeles. CUS advances the Concern Worldwide mission through mobilizing financial and human resources, as well as influencing and activating networks in the US to elevate programs globally.
Information about the position:
This is a contract position through December 2024, but has the potential to lead to a full-time position. The Digital Production Associate will assist the Marketing Technology Manager in email production and maintenance of Concern’s marketing technology platform.
Responsibilities:
Assist in the production of Concern Worldwide US emails
Set up and maintain tracking for web, social media, and email
Assist in the creation and set up of digital marketing campaigns
Sourcing data, formatting it, and inputting into the correct systems
Troubleshoot issues in email rendering and templates
Requirements
Intermediate HTML/CSS knowledge
Adobe Photoshop experience
Strong attention to detail
A highly motivated self-starter with the ability to work with minimal supervision
Flexibility to meeting changing deadlines and priorities and ability to manage multiple tasks
Commitment to the core values and vision of Concern Worldwide
Candidates must be currently authorized to work in the US
Availability during normal working hours in New York City (Eastern Time Zone)
Nice to Have:
Knowledge of email-specific coding conventions
Knowledge of Salesforce Account Engagement (Pardot) or similar marketing automation platform
Experience with Litmus
Compensation & Structure:
24-30 hours/week @ $25-30/hour, based on experience
As a Data Entry Agent, you will be joining our Data Enrichment team to support the data enrichment tasks for our clients. You’ll be held to a high quality of work standard and will be a contributor to the quality control process.
What will you do?
Responsible for reviewing and completing Enrichment Tasks as defined and trained by the client
Primary work will be application data entry, vendor resource verifications, board certifications, and following up with various state boards for statuses
Responsible for timely and quality execution of tasks
Why we think this job is great:
It’s a full-time, 100% remote position where you’ll work from home.
You’ll have clear goals and the training resources you need to deliver. How you execute and deliver is up to you.
Qualifications:
Excellent written and verbal communication skills.
Available 40 hours per week starting immediately
Experience in an outbound/inbound call center, inside sales experience, or related sales or customer service experience is a plus.
Adaptable and flexible, demonstrating abilities to work with process and information changes
Ability to work independently or as an active member of a team
NationsBenefits is recognized as one of the fastest-growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members.
Through our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction.
Our compliance-focused infrastructure, proprietary technology systems, and premier service delivery model allow our health plan partners to deliver high-quality, value-based care to millions of members.
We offer a fulfilling work environment that attracts top talent and encourages all associates to contribute to delivering premier service to internal and external customers alike. Our goal is to transform the healthcare industry for the better! We provide career advancement opportunities from within the organization across multiple locations in the US, South America, and India.
Role:
A Quality Assurance Specialist will monitor and rate assigned program call performance to ensure the highest level of quality is achieved for client, center, and corporate.
Report daily, weekly, and monthly quality results. Report results to center and corporate management.
Recommend changes necessary to ensure quality performance.
Participate in scheduled internal remote monitoring sessions with clients. Provide quality result information on QA candidates for posted positions.
Work in conjunction with training to ensure QA participation with new programs, new hire classes on existing programs, and/or changes to programs.
Participate in review meetings including the development information on quality performance on assigned programs.
Participate in calibration sessions to ensure program compliance and balance on the program.
Ensure notification to appropriate personnel on quality equipment and software programs.
Coach agents on performance improvement.
Seek knowledge to improve individual skills and knowledge in delivering positive and constructive feedback.
Maintain positive, consistent and effective communication with agents, peers and superiors.
Maintain positive, consistent, and effective communication with management to ensure client goals and objectives are achieved.
Perform other duties based on business demands as assigned.
Qualifications:
High school diploma or equivalent
2+ years of call center customer service experience
1+ years of call center quality monitoring and coaching
Highly PC proficient
Attention to detail and quality-oriented
Multi-task oriented
Exposure and/or interest in healthcare products and outcomes
Ability to remain highly motivated in a fast-paced, multi-faceted environment
Analytical thinker and problem solver
Excellent listening and interpersonal skills
Confident, approachable, and positive attitude
Excellent oral and written communication skills
Demonstrates personal responsibility (i.e., attendance, punctuality, ownership of day-to-day activities)
Job Details Description Envision Radiology is looking for a Remote Full Time Refund Specialist to join our team! Open to AL, AZ, CO, FL, ID, LA, MO, NE, NC, OK, TX, UT, VA, WA & WI Markets Monday – Friday 8:00AM – 4:30PM MST | Position Pay Range $17.35 – $20.95
Summary/Objective
The Refund Specialist is responsible for reviewing patient accounts, identifying patient & insurance overpayments and credit balances. This position works closely with insurance companies and internal billers to reconcile correct payments received. Additionally, evaluates and verifies accounts in accordance with program provisions. This will include data entry, posting payments, reconciling billing & invoices, checking balances, maintaining patient files and requesting refunds.
Essential Functions
Identifies credit balances due to electronic or manual insurance overpayments, patient overpayments, and adjustments resulting from denials or contractual allowances. Investigates and resolves assigned credit balance accounts by ticketing system, credit balance tickler or emails. Corrects patient and insurance payments to patient accounts, calculates, enters and corrects contractual adjustments and patient discounts if needed. Issues patient and insurance refunds. Detects posting and payer trends and/or errors. Handles both internal and external phone calls regarding credit balances and refunds. Other duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position has no supervision responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to talk and hear.
Three plus years’ experience working with credit balances from electronic/manual EOBs, lockbox and patient payments or equivalent experience in patient accounting Three plus years’ experience in medical billing & refunding insurances and/or patients’ accounts or equivalent experience in patient accounting Detail oriented, self-motivated, a problem solver and a team player Ability to navigate multiple computer screens and browsers quickly and accurately Ability to excel in a very fast-pace team environment Ability to continuously “exceed” company and customer expectation Strong communication skills & professional demeanor Education / Certifications:
Minimum of High School diploma or equivalent (GED) Additional Eligibility Qualifications
None required for this position.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Compliance
Adheres to Envisions Code of Conduct and Compliance Policies and attends annual Compliance training as set forth by the Company.
Company Benefits
Below is a list of benefits that are offered to employees, once eligibility is met.
Health Benefits: Medical/Dental/Vision/Life Insurance Company Matched 401k Plan Employee Stock Ownership Plan Paid Time Off + Paid Holidays Employee Assistance Program OSHA Exposure Rating: 1
It is reasonably anticipated NO employees in this job classification will have occupational exposure to blood and other potentially infectious body fluids.
Envision Radiology is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.
Applications accepted until 5/15/24
Qualifications Education Preferred High School or better in General Education.
Job Description Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.
At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.
A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone.
Role Overview We are searching for a self-motivated individual who is passionate about Roblox and thrives in detail. You will be responsible for classifying content based on a specific set of guidelines to help us improve Roblox systems. As a Human Evaluator you will have the opportunity to provide us direct feedback on the performance of various products across the company.
You will: Classify content based on a set of instructions Content classification includes the review and classification of text, image, video, and audio Track and document insights and trends related to annotation projects Test out new features and provide detailed feedback Become an expert in a variety of topics to enable more accurate evaluations Dedicate between 25-29 hours per week with a work schedule from Monday to Friday You have: In-depth understanding of Roblox and the Roblox community. Insight into current trends within the platform Strong gaming experience and ability to adapt to a variety of gaming environments Strong verbal and written communication skills. Demonstrated patience for repetitive tasks and attention to detail Effective time management skills Solid knowledge of the technical aspects of Roblox Studio. Fluency in a second language is a plus Please note Benefits below only apply to full time employees in the US. This role is fully remote
Recent Comments