Compliance Specialist (HR-Remote)

Description

American Specialty Health Incorporated is seeking a Specialist – HR Compliance to join our Human Resources (HRS) department. This position will oversee HR Compliance, lead HR audit efforts, oversee the Immigration Process and create and maintain standard operating procedures (SOPs).  

Salary Range  

American Specialty Health complies with state and federal wage and hour laws and compensation depends upon candidate’s qualifications, education, skill set, years of experience, and internal equity. $48,000 to $65,000 Full-Time Annual Salary Range.  

Remote Worker Considerations  

Candidates who are selected for this position will be trained remotely and must be able to work from home in a designated work area with company-provided technology equipment. This remote/WFH position requires you have a stable connection to your Internet Service Provider with the ability to participate by video in online meetings over a reliable and consistent network (minimum internet download of 50 Mbps and 10 Mbps upload speed).  

Responsibilities  

  • Researches, documents, and ensures compliance of State and Federal Employment Laws.
  • Monitors compliance with federal, state, and local regulatory requirements including US employment and leave laws.
  • Researches new and existing regulations, identifies processes and updates policies as needed.
  • Maintains a comprehensive catalog of all state and federal HR employment laws and ensures required notifications including labor law posters are posted timely.
  • Updates the monthly Compliance Workforce spreadsheets with additions and changes to regulatory mandates.
  • Works with their manager, HR Managers and Legal Council on implementing new laws to ensure compliance with employment laws in all 50 states.
  • Ensures corporate compliance with government regulations.
  • Tracks and ensures all Certificates of Insurance (COIs) are up to date and adhere to company policy.
  • Tracks, audits and ensures HR is in compliance with California Consumer Privacy Act (CCPA).
  • Oversees Audits and SOPs.
  • Takes the lead and acts as liaison between HR and Delegation Support on external audits.
  • Organizes and gathers information requested for external audits.
  • Maintains a report of all audits and responses.
  • Works with HR management on ensuring SOPs are complete and followed in all areas of HR.
  • Proactively evaluates current processes and provides recommendations for improvement.
  • Oversees Immigration Process.
  • Oversees Immigration paperwork and stays abreast on Immigrations laws. Seeks guidance and refers matters that involve legal or business risk matters to their manager.
  • Acts as a liaison and point of contact for ASH and external counsel for all immigration needs.
  • Manages immigration cases ensuring legal compliance, optimal processing timelines and maximum efficiency.
  • Collaborates with their manager to conduct the appropriate due diligence and to strategize and develop short- and long-term solutions and business plans as they relate to immigration needs.
  • Educates Talent Acquisition team and Department Managers on US immigration regulations and updates.
  • Maintains public access files, ensuring files are current and compliant.
  • Maintains and recertifies I-9s to ensure ASH employees are eligible to perform labor and services in the United States.
  • Proactively communicates with employees and other relevant contacts regarding the status of their visa cases and extensions.
  • Ensures integrity of PERM Green Card process, including job description review, accurate minimum requirements and extensive strategy discussions with managers and HR which includes the business necessity defense of job requirements.
  • Supports the recruitment process in connection with PERM Green Card process, including coordinating recruitment with external legal counsel, analyzing resumes, and preparation of recruitment reports to defend findings.
  • Creates, develops and maintains immigration records for reporting and tracking data/case quarterly ensuring compliance with budget and service level agreements. Responsible for continual learning and education regarding Immigration laws and regulations.
  • Oversees Affirmative Action Plan (AAP).
  • Develops AAP internal and external communication procedures.
  • Assists in the identification of AAP/EEO challenges and recommends effective solutions.
  • Designs and implements an internal audit and reporting system that measures the effectiveness of ASH’s program and determines the degree to which AAP goals and objectives are met and identifies the need for remedial action.
  • Keeps the Sr. Manager, Talent Acquisition informed of equal opportunity progress and reporting potential concerns.
  • Serves as a liaison between the Company and enforcement agencies.
  • Processes audit reports quarterly for review prior to government report preparation.
  • Assists Sr. HRIS Analysts in preparing and submitting the EEO-1 and Vets-100 reports annually by the required deadlines.
  • Works with the Sr. Manager, Talent Acquisition to develop and deliver training to management and staff annually to outline ASH’s affirmative action goals and progress towards said goals.
  • Works with Sr. Manager, Talent Acquisition to provide training to all personnel involved in the recruitment, screening, selection, promotion, disciplinary and related processes to meet ASH’s affirmative action, ADAAA and VEVRAA goals.

Qualifications  

  • Bachelor’s degree in related field or equivalent experience. If equivalent experience, high school diploma required.
  • A minimum of 5 years of experience assisting or overseeing compliance efforts in a Human Resources department.
  • Current knowledge of states and federal compliance, immigration legislation, affirmative action plans, leave of absences and current HR practices and trends required.
  • Project Management experience preferred.
  • Proficient in MS Office.
  • Demonstrated ability in quality assurance.

Core Competencies   

  • Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships.
  • Ability to display excellent customer service to meet the needs and expectations of both        internal and external customers.
  • Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment.
  • Ability to effectively organize, prioritize, multi-task and manage
  • Demonstrated accuracy and productivity in a changing environment with constant interruptions.
  • Demonstrated ability to analyze information, problems, issues, situations and procedures to develop effective solutions.
  • Ability to exercise strict confidentiality in all matters.

Mobility  

Primarily sedentary, able to sit for long periods of time, able to answer telephones.  

Physical Requirements  

Ability to speak, see and hear other personnel and/or objects. Ability to communicate both in verbal and written form. Ability to travel within the facility. Capable of using a telephone and computer keyboard. Ability to lift up to 10 lbs.  

Environmental Conditions  

Work-from-home (WFH) environment.  

American Specialty Health is an Equal Opportunity/Affirmative Action Employer.  

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.   

Please view Equal Employment Opportunity Posters provided by OFCCP here.  

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact our Human Resources Department at (800) 848-3555 x6702.  

ASH will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.  

Operations Supervisor

Are you excited by the thought of helping entrepreneurs across the country realize their dreams of building their own company? We have a bold vision of increasing the number of people who succeed in small business. To date, our team has put $5B of funding to use, helping launch over 20,000 businesses and creating nearly 100,000 jobs to the economy. We’re doing this by delivering innovative funding solutions and building the latest technology to help entrepreneurs across the country start and grow their small businesses. Our purpose goes beyond supporting entrepreneurs – we want our employees to feel as empowered as our entrepreneurs to make an impact on our clients and their careers.

Values

Adaptability: Change isn’t scary. You embrace opportunities to adapt and bring others along.

Connection: Connection is important. You lift others up because when they grow you grow.

Excellence: You thrive outside of your comfort zone. You jump at the chance to make things better and have insatiable curiosity.

The Role

Lead and support a full-function team in client operations. This individual will be responsible for delivering the products, service, and experience that we promise to our clients while identifying process improvement needs, sharing best practices with peers, implementing policies/procedures within their team, and supporting the career development of individual team members. In addition, this role will lead their team to overcome obstacles and challenges standing in the way of team and client success.

What You’ll Be Doing

  • Coach and develop a team of remote full-function employees who are responsible for all aspects of client services including but not limited to plan administration, client communication, and quality assurance.
  • Allocate resources daily and weekly to adjust team focus towards goals attainment.
  • Support company and team vision and values through role modeling and coach desired behaviors.
  • Regularly communicate progress, results, challenges and obstacles with senior leaders and others involved in product management.
  • Setting performance goals and delivering ongoing feedback.
  • Lead the team to resolve escalated client issues efficiently and effectively.
  • Cultivate strong team collaboration in alignment with PACED Values and Guiding Principles.

Additional Functions

  • Partner with other managers and senior leaders on special projects, reporting and process improvement.
  • Act as team ambassador for cross-department initiatives and projects.
  • Recommend changes for organizational and process improvement.
  • Support the team and the company by utilizing visual management to monitor performance and goal achievement.
  • Performs other duties as required.

Requirements

  • Must be 18 years of age
  • 2+ years of customer care or client relations experience, preferably in a lead or supervisory role
  • Ability to work in a fast-paced environment to meet deadlines while managing multiple priorities
  • Demonstrate interpersonal leadership skills, including emotional intelligence, navigating team conflict, and motivating team members
  • Passion for developing others including teambuilding, coaching, and mentoring
  • Clear communicator
  • Ability to work in an autonomous environment where you can be a self-directed, independent worker
  • Ability to create an inclusive workplace where everyone feels a sense of belonging by empowering all our employees to speak up, ask questions, and be seen.

Other Requirements

  • Must pass a background check
  • Must meet work from home requirements to qualify
  • Complete continuing education based upon current certifications

For this position there are minimum work from home requirements that must be met in order to perform the essential functions in a remote work from home (WFH) environment. These include 1) a space to work out of (i.e., home office) and 2) High speed internet

Benefits

  • Our People are Key to Success: Work with a team of smart, creative, fun and highly motivated people
  • When You Grow, We Grow: Continue to learn with ongoing training, career pathing, and supportive leaders. For the last three years, Guidant has promoted more than 20% of our organization into new and exciting roles!
  • Wellness: Top benefits and perks including comprehensive health coverage (with free premium option), competitive salary, paid parental leave and a generous 401k match. Be able to disconnect with Paid Time Off of 3 weeks and 11 Paid Holidays.
  • Flexible Work Arrangements: Work from the enjoyment of your home office. We work with entrepreneurs every day; we want you to have autonomy within your work structure with company provided equipment.
  • Awesome Culture: Be part of Guidant’s award-winning culture and have the experience to connect through coffee with senior leaders or hit a home run being part of our company sporting events.
  • Empowering Equity and Inclusion: Be part of an inclusive work environment that gives employees a voice to speak up, be heard, and supported.

This is a fully and permanently remote work from home opportunity with a growing and stable company available in select states across the US: AZ, FL, GA, ID, KS, LA, MI, MN, NC, NE, TX, UT, VA, MO

The wage for this position is between $65,000 – $70,000 annually

Bookkeeping Relations Specialist

Are you excited by the thought of helping entrepreneurs across the country realize their dreams of building their own company? We have a bold vision of increasing the number of people who succeed in small business. To date, our team has put $5B of funding to use, helping launch over 20,000 businesses and creating nearly 100,000 jobs to the economy. We’re doing this by delivering innovative funding solutions and building the latest technology to help entrepreneurs across the country start and grow their small businesses. Our purpose goes beyond supporting entrepreneurs – we want our employees to feel as empowered as our entrepreneurs to make an impact on our clients and their careers.

Values

Adaptability: Change isn’t scary. You embrace opportunities to adapt and bring others along.

Connection: Connection is important. You lift others up because when they grow you grow.

Excellence: You thrive outside of your comfort zone. You jump at the chance to make things better and have insatiable curiosity.

The Role

Guidant financial is currently looking for a remote Client Relations Specialist. With moderate autonomy, this role will support the Bookkeeping and Tax Services department by coordinating various client communications, department workflows and processing responsibilities.

What You’ll Be Doing

  • Lead communication process with clients. Triage and answer technical accounting, product, pricing, and process questions with varying complexity
  • Manage and prevent client escalations leveraging customer services and problem-solving skills with technical and product knowledge
  • Effectively guide clients through product changes (upgrades or downgrades in service offerings) and follow up on resolutions
  • Prepare and explain add-on billing charges
  • Process client terminations
  • Deliver high quality bookkeeping and tax service to a portfolio of clients of different sizes in multiple industries
  • Understand client business models to support with products, processes, and client relations
  • Advise on client communication and best practices

Additional Functions

  • Support Maintenance, onboarding, and tax teams with phones or email, as needed
  • Contributing to department and team projects
  • Perform other duties as required

Requirements

  • Must be 18 years of age
  • Bachelor’s degree in Business, Accounting, or Finance or equivalent experience required
  • Proficient knowledge of QuickBooks Online (QBO)/Certification highly desired
  • 3 years of progressive bookkeeping experience in a multi-client environment
  • 3 years of client servicing experience handling tasks of various complexity for small business owners
  • Understands small business accounting and tax services
  • Superior verbal (phone) and written communicator who knows how read their audience
  • Excellent working knowledge of Microsoft suite including Excel, Outlook and Teams
  • Skills in problem solving, process improvement, critical thinking, prioritization
  • Ability to work in an autonomous environment where you can be a self-directed, independent worker
  • Ability to create an inclusive workplace where everyone feels a sense of belonging by empowering all our employees to speak up, ask questions, and be seen

Other Requirements

  • Must pass a background check
  • Must meet work from home requirements to qualify
  • Complete continuing education based upon current certifications

For this position there are minimum work from home requirements that must be met in order to perform the essential functions in a remote work from home (WFH) environment. These include 1) a space to work out of (i.e., home office) and 2) High speed internet.

Benefits

  • Our People are Key to Success: Work with a team of smart, creative, fun and highly motivated people
  • When You Grow, We Grow: Continue to learn with ongoing training, career pathing, and supportive leaders. For the last three years, Guidant has promoted more than 20% of our organization into new and exciting roles!
  • Wellness: Top benefits and perks including comprehensive health coverage (with free premium option), competitive salary, and paid parental leave and a generous 401k match. Be able to disconnect with Paid Time Off of 3 weeks and 11 Paid Holidays.
  • Flexible Work Arrangements: Work from the enjoyment of your home office. We work with entrepreneurs every day; we want you to have autonomy within your work structure with company provided equipment.
  • Awesome Culture: Be part of Guidant’s award-winning culture and have the experience to connect through coffee with senior leaders or hit a home run being part of our company sporting events.
  • Empowering Equity and Inclusion: Be part of an inclusive work environment that gives employees a voice to speak up, be heard, and supported.

This is a fully and permanently remote work from home opportunity with a growing and stable company available in select states across the US: AZ, FL, GA, ID, KS, LA, MI, MN, NC, NE, TX, UT, VA, MO

The wage for this position is between $57,000 – $62,000 annually.

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Grants Manager

Overview:

Crisis Text Line provides free, 24/7, high-quality text-based mental health support and crisis intervention by empowering a community of trained volunteers to support people in their moments of need.

Our mission is at the intersection of empathy and innovation — we promote mental well-being for people wherever they are.

Our vision is an empathetic world where nobody feels alone.

Our core values are at the heart of all we do: connect with empathy, center equity, get it done together, and reflect and evolve.

Why you should join our team: 

  • Our work is transforming the way people in pain access support at their fingertips
  • Our work is innovative in the crisis response space
  • Our dynamic, fun, and diverse culture
  • Our meaningful cause, led by empathy and innovation
  • Our strong values at the center of all we do
  • Our commitment to diversity, equity and inclusion
  • Our commitment to engagement and belonging
  • Our commitment to our employees and their holistic wellbeing
  • Our  value of work/life balance
  • Our growth mindset and prioritize professional development
  • Our leaders who truly care

What you’ll be doing:

The Public Policy and Advocacy Team collaborates with the federal government, state governments and community stakeholders/partners in advancing and influencing mental health policy and raising awareness about mental health and crisis intervention in service of Crisis Text Line’s mission.

The Government Grants Manager, supports the Community Partnerships arm of the Public Policy and Advocacy team by researching, pursuing and administering federal, state, and community-based grants related to mental and behavioral health. The Grants Manager will be primarily responsible for identifying and responding to Requests For Proposals, negotiating contracts, account managing and reporting on funded projects. This role will influence funding strategy and support the expanding initiatives and vision of the  Public Policy and Advocacy team on behalf of the organization. The Grants Manager will support the critical relationship between Research & Impact, Business Development and Public Policy teams.

Responsibilities:

Crisis Text Line is a fast moving, growing organization with a big vision and a critical mission. To serve our mission and vision, each role must be agile and flexible to meet the needs of the business, aligning their work with priorities as defined by their manager and team leaders. The primary responsibility is to conduct the full range of activities required to research, prepare, submit, and manage grant proposals to governmental sources.

Grant Process Management

  • Leads our federal, state, and local government grants process from the stages of identification to application to reporting.
  • Negotiate grant and service contracts alongside our Legal and Finance departments
  • Manage existing grant opportunities at the federal, state, and local government levels.
  • Coordinate deliverables for state and local contracts with relevant departments at Crisis Text Line, such as clinical, learning, research & impact, and volunteer experience. 

Grant Sourcing and Writing

  • Independently research potential grant prospects and collaborate internally to identify opportunities that align with CTL’s mission.
  • Pursues new grant opportunities by identifying and writing grant proposals and responses to RFPs related to mental and behavioral health or other topics as prioritized by the organization.
  • Assists Development team with assessing and writing foundation grant applications as needed.

Cross – Functional Collaboration

  • Maintains strong cross-functional relationships with internal teams including but not limited to Business Development, Marketing and Communications, Legal, Finance, Build, Research & Impact, and other teams necessary to support the grant process.
  • Leads contracts and invoice management in conjunction with the legal and finance teams.
  • Attends regular meetings with Business Development’s leadership and team to strategize and collaborate around driving revenue for the organization.

External Representation

  • Understands and discusses the specifics of Crisis Text Line with state and local officials and partners.
  • Drafting proposals for external conferences and meetings.
  • Represents the organization at industry and coalition meetings and conferences, as needed.

Qualifications:

  • 4+ years professional nonprofit experience working with federal, state and/or local government grants. 
  • Knowledge of mental health, nonprofit and community services
  • Advanced organizational skills, with a regard for confidentiality. 
  • Highly proficient in government grant processes and account managment 
  • Advanced proficiency in grant writing
  • Financial experience with budget creation and reporting

Reliable High-Speed Internet Required: Must have a stable high-speed internet connection to support seamless remote collaboration, virtual meetings, online job tasks, etc.

The full salary range for this position, across all United States geographies, is $67,452-$93,250 per year. The upper portion of the salary range is typically reserved for existing employees who demonstrate strong performance over time. Starting salary will vary by location, qualifications, and prior experience; during the interview process, candidates will learn the starting salary range applicable for their location. We pay competitively in the tech-forward nonprofit space and offer a robust benefits package.

Only candidates in the following states will be eligible for employment: CA, CO, CT, FL, GA, HI, IL, IN, IA, MD, MA, MI, MO, NJ, NM, NY, NC, OH, PA, TN, TX, UT, VA, WA.

Benefits:

Crisis Text Line employee  benefits are thoughtfully designed using an equity lens, acknowledging that we are all unique human beings with individual life circumstances that require flexibility and support. 

 Benefits include: 

  • 20 paid holidays including:
    • Federal  holidays like Juneteenth and Labor Day
    • Election day
    • Holiday break from Dec 24  through January 1
    • 2 renewal days 
    • 2 floating holidays  
  • Flexible  paid time off, including:
    • 15 vacation days
    • 3 personal days
    • 7 sick days 
  • Medical, dental, and vision benefits for the staff member and family at no cost to the employee
  • 403B retirement plan (the nonprofit equivalent of a 401K): 3% contribution by Crisis Text Line to support building financial wellness,  regardless of personal contribution
  • 12 weeks paid parental leave (after 6 months of employment)
  •  Student loan repayment (after 2 years of continuous full time service)
  • Family support through a virtual childcare platform
  • Stipends/Allowances
    • Mental health  (Monthly) 
    • Internet Service (Monthly) 
    • Professional Development (Annual)
    • Wellness (Annual)
    • Home office setup (One time/First year)

(Benefits are only for US-based employees. International benefits may differ).

Crisis Text Line is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We provide reasonable accommodation to individuals who have a disability and meet the skill, experience, education, and other job-related requirements of the role to allow the individual to perform the essential functions of the job.