by twochickswithasidehustle | Jul 18, 2021 | Uncategorized
Description
Formative is seeking an Implementation Specialist with demonstrated experience supporting education clients in K-12. This is an exciting opportunity to directly contribute to and be part of the company’s growth and continued success. This role is fully remote within the USA, however candidates must be available to work Pacific or Mountain hours. If this is you and you are passionate about helping educators, read on:
Responsibilities:
- Develop a collaborative relationship with the customer throughout the onboarding/implementation process, in conjunction with the Customer Success Manager, to identify and deliver on customer onboarding goals.
- Plan and manage all aspects of the customer onboarding process, including setup in internal systems, provisioning accounts through OneRoster or other systems, and delivering new user training remotely.
- Troubleshoot effectively via email and virtual meetings, resolving customer questions in a timely, accurate, and complete manner.
- Track time to completion and customer satisfaction, and use data to continuously improve onboarding processes.
The ideal candidate:
- Highly detail orientated
- Technical aptitude
- Be a “self-starter” passionate about customer satisfaction and delivering a fantastic onboarding experience
- Ability to follow processes carefully and thoroughly
- Ability to collect, track, and analyze data to drive continuous improvement
- Exceptional web conferencing presentation skills with small and large audiences
Requirements
- 1+ year of relevant experience (in a customer success, implementation, or customer support role)
- Understand K-12 structure and organization
- Excellent English written and oral communication
- Ability to work and thrive in a fully remote environment
Bonus skills
- CRM experience (Hubspot or Salesforce preferred)
- Experience using a Learning Management System and/or Student Information System
- Coding / development experience
APPLY HERE
by twochickswithasidehustle | Jul 18, 2021 | Uncategorized
Job Details:
- Enter data associated with a variety areas including customer orders and verification.
- Research order history to prevent duplication of orders; locate item numbers and quantities ordered on previous orders; identify line level text to include approval of an item number or unit of measure by the customer.
- Work within 2 systems – 1 system will be receiving the orders and they will sort through them. Some orders could be 2 pages long and quick, some are 18 and require multiple steps
Requirements:
- Home Internet and ability to work remote
- Excellent Typing and Computer Skills
- Attention to Detail
Hours:
- 8:30-5 with a 30 minute lunch
APPLY HERE
by twochickswithasidehustle | Jul 18, 2021 | Uncategorized
In this role, you will assume a wide range of responsibilities, all of which will require organizational skills, integrity, innovation and teamwork. We are looking for an extremely organized individual with high energy, and a proactive attitude. This position performs professional work of considerable difficulty assisting in a range of administrative functions related to brand management and strategies. This includes master calendar management, meeting arrangements, team events, office management, presentation organization, preparing reports and financial data, meeting minutes. You will be exercising your creativity, collaboration, leadership, and strategy skills. Key attributes include a strong willingness to help and support, and ability to cope in a fast-paced, ever changing environment.
Responsibilities:
- Managing and booking multiple global travel schedules
- Manage complex and dynamic schedules quickly and expertly
- Schedule, prepare and coordinate complicated internal/external meeting
- Coordinate special projects and schedule, prepare and set up for complicated meetings with internal and external individuals
- Provide active management of the Executive’s time throughout the working day to ensure meetings remain punctual
- Conduct daily/weekly reviews of upcoming schedule to ensure best use of time
- Coordinate weekly activity reports from team members and prepare weekly Execo summaries
- Establish processes to make executive interaction efficient and effective
- Handle confidential and non-routine information and facilitate communication between appropriate departments
- Process new hires, change of status, contractor & staff timecards and IT and facilities work requests
- Perform general administrative functions such as formatting and typing correspondence and documents, proofing and editing corporate documents and photocopying and collating documents
- Support departmental procurement management, invoice creation and coordination with Finance
- Proactive management of the Executives contact with key clients and maintain client contact database, tracking frequency of communication and interaction
- Create, edit and proofread business communications and documents on behalf of the Executive utilizing MS Word, Excel and PowerPoint
- Plan special events for the Executive’s organization such as quarterly leadership meetings, group off-sites and team events
- Monitor executive’s inbox and draft correspondence to clients and colleagues
- Prepare and submit expense reports, review expense submissions from direct reports to ensure compliance with expense rules
- Provide support for all internal systems for approvals and HR processes
- Assist in special projects and research on an as-needed basis
Qualifications:
- BA/BS degree
- 8-10 years’ experience supporting a C level Executive
- A positive can-do attitude and willingness to help and support
- Ability to be flexible to thrive in a very fast-paced and ever-changing environment
- Exceptional ability to multi-task, prioritize and work under critical deadlines and manage workload with little direction
- Follow written and verbal instructions and communicate effectively verbally and in writing.
- Master problem-solver with the ability to act confidently to make sound decisions independently
- Good sense of humor with a friendly communication style and a strong customer service mindset
- Highly trustworthy when handling sensitive and confidential information
- Ability to interact with all levels of internal and external contacts with diplomacy and professionalism.
- Ability to work well with Executive Assistants across the company to coordinate resources
- Great follow through and attention to detail
- Resourcefulness and ability to anticipate issues and work through them, proactive nature
- Strong sense of urgency and efficiency in completing work
- Ability to take self-initiative and be proactive
- Ability to think ahead and anticipate events, prioritizing work accordingly
- Ability to work effectively with both co-located and remote teams and managers
- Proficiency with MS Word, Excel, PowerPoint, Outlook and Internet Explorer
- Excellent common sense and ability to make solid judgment calls independently
- Collaborative worker who can adapt to change
- Skilled at working effectively with cross functional teams in a matrix organization
APPLY HERE
by twochickswithasidehustle | Jul 18, 2021 | Uncategorized
Opendoor is looking for a Benefits Manager to support its rapidly growing population. Reporting the Head of HR, you will partner with HR and business leaders to manage the strategic design and implementation of benefit programs across the country while ensuring a great employee experience. The right candidate thrives in fast-paced, high growth culture that values strategic communication, teamwork and results. You are self-motivated and detail oriented with a strong orientation to data analytics and project management.
In this role you will:
- Implement all benefits and retirement programs.
- Develop benefits strategies that ensure programs are designed competitively, executed efficiently, and align with company goals.
- Project manage benefits renewals including timelines, analysis, and implementation.
- Manage new location benefit program set-ups.
- Ensure benefits programs deliver a great employee experience through innovative solutions, communications, and education.
- Participate in mergers and acquisitions, from due diligence to integration.
- Partner with Finance, Legal, and Procurement teams to ensure benefit programs remain compliant and third party vendors meet company requirements.
- Collaborate with Communications team to ensure benefits programs are communicated effectively and creatively to employees and dependents.
- Partner with Benefits Brokers and vendor partners to ensure benefits are designed competitively and delivered efficiently and effectively
- Develop global wellness campaigns and all benefits related communication campaigns
- Keep current on market trends, business challenges and priorities by gathering competitive market data and networking with industry peers
We’re looking for teammates who have:
- 5-8 years of experience in global benefits
- Bachelor’s Degree in Business, HR, or related field
- Experience in a fast-paced technology company
- Strong project management and analytical skills
- Ability to influence senior management and work across all levels of the organization
- Effectively build relationships with key stakeholders
- Ability to prepare and deliver executive level presentations
Bonus:
- Experience in a software development company
- Experience with international benefits
APPLY HERE
by twochickswithasidehustle | Jul 18, 2021 | Uncategorized
CALIFORNIA (REMOTE) /OPERATIONS – PEOPLE OPERATIONS /FULL TIME
POSITION OVERVIEWThe Human Resources Generalist collaborates with the Director of People Operations (DPO) to provide a variety of skilled HR duties to the organization
.ESSENTIAL FUNCTIONS· Administer recruiting cycle including: posting, sourcing, screening, interviewing, pre-employment, new hire paperwork, on-boarding, etc.· Effectively fill open positions in a timely manner.· Administer and process: separations, benefits, workers’ compensation, leave of absence requests, return-to-work program, etc.· Assist in development and implementation of departmental goals and personnel policies.· Maintain accuracy of all systems including HRIS.· Respond to all requests, questions and issues in a timely manner.· Ensure departmental compliance with all policies, procedures and standards in accordance with federal and state regulations.· Create and distribute various reports.· Maintain employee records and files in accordance with state and federal requirements.· Assist in the investigation and resolution of personnel issues.· Maintain knowledge and understanding of existing and proposed federal and state laws/regulations.· Under the supervision of the DPO, interpret appropriate laws/policies and advise accordingly.· Assist in providing feedback to managers on personnel reports.· Effectively relay issues and concerns to the DPO.· Comply with all Giving Assistant policies and procedures.· Other duties, as assigned.
ESSENTIAL JOB REQUIREMENTS
Education· Bachelor’s degree.· Professional HR Certificate and/or certification (preferred).
Experience· A minimum of three years of general, hands-on HR experience.· In-depth knowledge of CA state employment and HR law (required).· Intermediate knowledge of HR laws and regulations at the federal level.· Experience with HRIS.· Experience working with highly confidential and/or sensitive materials.
Required Skills· Ability to communicate effectively both orally and in writing.· Proficient computer and technology skills including Microsoft Outlook, Excel, Word, PowerPoint, search engines.· Professional writing ability, including usage, grammar, spelling, punctuation and vocabulary.· Exceptional organizational, interpersonal, communication and time management skills.· Demonstrated ability in the area of prioritization and strategic thinking.· Hands-on, high-energy work ethic, with an ability to work very effectively as part of an administrative team and with all levels of the company.· A process and analytically focused mindset, with the highest attention to detail to proactively anticipate and resolve/coordinate issues.· A passionate self-starting mindset, able to work autonomously, but also enjoys and is effective collaborating with peers.
COMPENSATION$80,000-$90,000/year. Actual wage is based upon level of education and experience.
BENEFITS· Stock options· Medical, Dental, and Vision Insurance· Flexible Vacation (no cap)· Paid birth and parental leave· Stipend for continuing education· Dependent care, and health FSA· Employer-sponsored 401k· Cashback donation matching· Quarterly company volunteer activities
APPLY HERE
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