by twochickswithasidehustle | Jul 31, 2021 | Uncategorized
Position Overview
The Medical and Dental Billing Specialist supports the mission of OCHIN by providing high quality billing services to one of more OCHIN Billing Services (OBS) member clinics. The Billing Specialist will primarily focus on payor follow-up and denial management, recognize potential high-risk accounts, and develop techniques to improve collections and streamline processes.
The OBS team member will discuss difficult or unique collection problems with the Billing Supervisor, resolve issues, apply new information to future collection issues, and make suggestions to enhance our efficiency and effectiveness through process improvement with the assistance of their immediate supervisor.
This position will enhance the billing department’s reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.
Essential Duties
Medical Billing
- Provide efficient and effective account receivable services on behalf of our member clients to maximize their reimbursement and support OCHIN revenue cycle performance indicators for financial health
- Accurately bill Medicare, Medicaid, self-pay/uninsured, and commercial insurance, processing claims in accordance with payer requirements and organization policy
- Assist with the collection of receivables by monitoring accounts receivables, checking claim status and resubmitting claims of overdue accounts, filing corrected claims or appeals and alerting supervisor of seriously overdue accounts and trends
- Post patient payments, electronic remits, and paper explanation of benefits (EOBs).
- Correct claim and charge errors
- Thoroughly research and resolve credit balances
- Answer phone calls from patients and responsible parties regarding account balances and/or other matters. Provide compassionate and empathetic customer service
- Perform other specific projects related to billing, data entry, and computer operations as required
Account Maintenance
- Perform registration updates in Epic
- Maintain complete and accurate billing and accounts receivable records
- Send correspondence to member clinic/Client in accordance with their policies and procedures
Additional Responsibilities
- Establish and maintain positive working relationships with patients, payers, team members, clients, and other stakeholders. Maintain confidentiality of patient information, organization data and information always in compliance with HIPAA regulations
- Continuously improve understanding of collection processes and strategies by working with colleagues within OBS and OCHIN Collaborative. Other duties as assigned
Qualifications
- 1 year of progressive experience in similar or relevant role preferred. 2 years of applicable experience desired
- Minimum of a high school diploma or GED is required. Some higher education is preferred
- Previous FQHC/RHC experience preferred
- Knowledge of Medical Terminology is preferred in this role
- Working knowledge of Medicare, Medicaid, MVA, Workers Comp and private insurance billing and reimbursement processes, legal requirements knowledge
- Desired Certifications include:
- Medical coding from AAPC (CPC Certificate)
- AHIMA (CCS Certificate)
- Current certification from ADCA (CDC certificate)
- HFMA (CRCR certificate)
- Experience using EPIC practice management system, strongly preferred
- Bilingual Preferred (English/Spanish)
Work Location and Travel Requirements
- This position is 100% remote. Work from home requirements are:
- Ability to work independently and efficiently from a home office environment
- High Speed Internet Service
- It is a requirement that employees work in a distraction free workplace
- Travel may be required based on business requirements for OCHIN
APPLY HERE
by twochickswithasidehustle | Jul 28, 2021 | Uncategorized
Modsy is a fast growing, San Francisco-based startup that is reinventing the way we design and shop for our homes. Leveraging ground-breaking 3D technology and a seamless customer experience, Modsy guides you through a few simple steps to capture, redesign, and transform your home. You receive back a catalog quality lifelike version of your room rendered in 3D that is fully shoppable based on your style, budget, and functional needs. The future of home design and furniture buying is changing and Modsy is leading the way.
As a company, Modsy is pioneering a remote-first, distributed team culture. We pride ourselves in our inclusive, diverse environment where exceptional talent helps our customers create their dream home.
Job Overview: This role entails processing merchandise orders with few to no errors and providing friendly and professional order-related customer success support around the Labor Day holiday weekend.
The Seasonal Order Management Contractor will report to the Order Management Supervisor and Merchandise Operations Manager.
Length of Contract: Monday, August 23, 2021 – Wednesday, September 8, 2021
Responsibilities and Duties
- Merchandise order processing, including:
- Calculating final charge
- Purchasing inventory from retailers and manufacturers
- Sending purchase orders
- Sending final confirmation and receipt to customer
- Contacting customers regarding approvals needed on their orders
- Document order details in order tracking system
- Contributing to keeping the order processing turnaround time to 24 hours or less
- Customer support:
- Answering questions regarding orders
- Reassigning Zendesk tickets to the appropriate queues
- Maintaining a 24-hour turnaround time for assigned Zendesk tickets
- Data Entry as assigned
Qualifications & Requirements
- Customer service skills are required, ideally in retail.
- Zendesk and Slack experience are preferred.
- You must have your own computer and a stable internet connection.
- The ideal candidate is proficient in Google Suite, detail oriented, and has prior experience in purchasing and data entry.
APPLY HERE
by twochickswithasidehustle | Jul 28, 2021 | Uncategorized
Job Description
The Category Moderator Associate at JustAnswer focus will be on ensuring the smooth functioning of the site by resolving invalid questions and escalating various Expert and Customer issues.
Ensuring that all questions from the customers are reaching right Experts. A successful Associate will be passionate about learning the fulfillment side of JustAnswer’s Business and helping the team hit our goals of getting
every question answered with a quality response. The ideal candidate should enjoy efficiency & problem solving, take pride in working quickly and accurately, & be able to work both independently & collaboratively.
Responsibilities:
- Manage open question inventory including closing duplicate questions, re categorizing and updating questions ad needed.
- Escalate Customer and Expert concerns and policy violations through established reporting processes to appropriate support services
- Assist CS in reaching out to Experts on behalf of customer needing assistance
- Handle sensitive personal data with the utmost integrity Special projects as needed to assist in improving Expert quality and Expert acquisition
Requirements:
- 4+ years’ experience providing operations assistance, customer service, administrative supportor similar function in an online environment
- Strong communications skills, with fluency in written and spoken English
- Excellent attention to detail
- Ability to master and adapt to quickly changing, complex processes
- Strong critical thinking and problem-solving ability
- Dependable, flexible, and team-oriented
- Experience with a customer support ticketing system (Example: Kayako, Zendesk, etc.) is a plus
- Experience or working knowledge in any of our categories (legal, tax, cars, etc.) is a plus
Work Location: Remote
Timings: 9 hours login every day, 5 days a week
APPLY HERE
by twochickswithasidehustle | Jul 28, 2021 | Uncategorized
From the personal rapport with our clients, to the bonds we create within our teams, at Ormond Wells, everyone is like family.
If you are looking for an opportunity to take your career to the next level and get the chance to work on a wide array of businesses and clients, then this is the opportunity for you!
Responsibilities include:
The ideal candidate will have experience in problem solving, be responsive to changes in the business and enjoys creating processes and structure. This person will be highly organized, detail-oriented, and great at prioritizing what needs to get done now, while managing long term strategic initiatives. This role is ideal for someone that wants to learn and grow by working in a team environment.
- Strong Excel skills, confident with numbers
- Data Entry
- Attention to detail and high level of accuracy
- Strong data analysis skills
- Strong problem-solving skills
- Understanding of KPIs
- Excellent verbal and written communication skills, with the ability to convey complex ideas
- Strong interpersonal skills to work with multiple stakeholders and levels
- Experience collaborating with cross-functional teams
Experience & Key Competencies
• High School degree required with one year of relevant professional experience
• Willingness to learn new skills and succeed in a new career
• Excellent verbal and written communication skills.
• Proficiency with MS Office applications, especially Word and Excel.
• Team collaborator
• The ability to adapt quickly to a fast-paced environment, self-starter, and quick learner
• Excellent written and oral communication skills
Your Benefits
- 401(k) with company match
- Medical, Dental, Vision Benefits
- Voluntary benefits and critical Illness
- Company sponsored life and disability benefits
- Commuter benefit program
- Employee Discount Program
- 21 paid days off (pro-rated based on first year of employment) plus your birthday off
- Flexible Fridays
APPLY HERE
by twochickswithasidehustle | Jul 26, 2021 | Uncategorized
At American Family Insurance Claims Services, we believe people are an organization’s most valuable asset, and their ideas and experiences matter. From our CEO to our agency force, we’re committed to growing a diverse and inclusive culture that empowers innovation that will inspire, protect, and restore our customers’ dreams in ways never imagined.
American Family Insurance Claims Services is driven by our customers and employees. That’s why we provide more than just a job – we provide opportunity. Whether you’re already part of our team in search of a new challenge or new to our company and ready for what’s next, you’re in the right place. Every dream is a journey that starts with a single step. Start your journey right here. Join our team. Bring your dreams.
Job ID:
R23193 Claims Business Analyst (Remote Work) (Open)
Compensation may vary based on the job level and your geographic work location.Compensation Minimum:$76,900Compensation Maximum:$123,200
Summary:
Job Family Summary
Provides analytics services to the business. Develops new insights and understands the business performance based on data and statistical methods. Analyzes business results, external market dynamics and other data sources to assess trends and develop actionable insights and recommendations to management, via understanding of the business model and the information available for analysis. Typically uses data, statistical and quantitative analysis, explanatory and predictive modeling, and fact-based management to drive decision making.
Job Description:
Job Level Summary
- Requires specialized depth and/or breadth of expertise in own job discipline or field.
- Leads others to solve complex problems.
- Works independently, with guidance in only the most complex situations.
- May lead functional data/analytics teams or projects.
Primary Accountabilities
- Works with business partners in the development and delivery of key performance analysis and reporting.
- Builds and maintains various reporting dashboards to report business results.
- Ensures analysis and reporting accuracy and integrity and explains performance drivers and provides insights into performance trends.
- Creates, executes and maintains forecasting models; speaks to the underlying assumptions and inter-workings of the model used to create the forecast.
- Communicates findings to various stakeholders and leadership with recommendations for actions to address business changes, trends, and issues.
- Evaluates, designs, tests and maintains data/analytics systems and make recommendations for new tools and system enhancements.
Specialized Knowledge & Skills Requirements
- Demonstrated experience providing customer-driven solutions, support or service.
- Solid knowledge and understanding of forecasting techniques or statistical analysis or data modeling or data mining.
- Demonstrated experience utilizing software tools to query and report data.
- Demonstrated experience with a variety of standard reporting software packages and best practices for report deployment processes.
- Demonstrated experience communicating/presenting complex and independent concepts and unbiased fact-based decision- making and financial performance.
- Demonstrated experience developing complex data sets for wide-spread use.
Travel Requirements
- This position requires travel up to 10% of the time.
Additional Job Information:
Preferred candidates will have a strong claims analytics background, solid accounting/financial knowledge, and a strong data analytics. Report building and visualization background with most preferably Google Cloud Platform/Data Studio or Tableau.
Being comfortable querying data from a data warehouse/data lake. We use Google BigQuery, but experience with that specific warehouse is not critical.
- Offer to selected candidate will be made contingent on the results of applicable background checks.
- Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions.
- Our policy restricts consideration of applicants needing employment sponsorship (visas) to specialty occupations. Sponsorship will not be considered for this position.
- We are open to hiring candidates to work remotely (anywhere in the USA).
APPLY HERE
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