by twochickswithasidehustle | Aug 2, 2021 | Uncategorized
Who We Need:
The Transaction Coordinator will assume primary responsibility for all communication with borrowers, contractors, builders, inspectors, and municipalities following the origination process. This team member will be responsible for collecting and validating all associated mortgage loan documents and the corresponding underwriting requirements, verification, analysis, and the corresponding data entry into the system of record for loan files. This includes requesting and reviewing all related documentation and updating the system of record continually to ensure the third party documents are complete.
What You Will Do:
- Represent the organization to internal and external customers, vendors, members of state and regional government entities and other organizations well by providing exceptional customer service and effective communication skills, both in writing and orally.
- Ensure daily, weekly, and monthly internally specified requirements surrounding successful new file welcome contacts, closings, fundings, and customer satisfaction ratings are met.
- Work as a team with sales, transaction assistants, underwriting, closing, funding, and management to ensure assigned loans are being processed with timeliness, attention to detail, accuracy, and within compliance of corporate policies, agency, and all state and federal laws.
- Responsible for finding solutions to challenging scenarios or loan conditions with the ability to find creative and acceptable solutions for restructuring loans in addition to explaining underwriting conditions to borrowers and loan originators alike.
- Address, resolve, and respond to any consumer concerns related to the processing of the loan and consumer experience as it relates to the underwriting approval and surrounding requirements, all while providing exceptional customer service.
- Ensures exceptional customer service by maintaining thorough knowledge of lending programs, policies, procedures, and regulatory requirements, and demonstrating a commitment to professional ethics
- Process documents in an accurate and timely manner to ensure proper audit procedures are followed.
- Develop effective professional partnerships with all colleagues.
- Assist Transaction Assistants with questions relating to third-party documentation requirements and general mortgage and processing concepts.
What You Need:
- High school diploma or GED.
- Demonstrate responsibilities for multi-faceted direction and planning; must be a fast paced individual with ability to adapt well to change.
- Excellent verbal and written communication skills.
- Excellent analytical and organizational skills with attention to detail
- Ability to take direction and comprehend training.
- Ability to work closely within a team structure.
- Exceptional computer skills, and working knowledge of Microsoft Suite, specifically Word and Excel.
- Familiarity with mortgage process and mortgage documents.
- Working knowledge of mortgage-related software, ability to quickly learn and comprehend proprietary software Octane.
- Solid Knowledge of TRID, RESPA, FHLMC, FNMA, FHA, VA program guidelines.
- Exceptional customer service and effective communication.
- Multi-state processing experience a plus.
- Possible State license required for processing loans in certain state(s).
- Constant phone interaction required.
- Extended and weekend work hours may be required.
What We Offer:
- Strength, Stability, and Vision.
- Great compensation package.
- Opportunity for career growth.
- A commitment to be a relevant market leader – we are aiming for the top!
- Octane, our engineered proprietary technology that is transforming the mortgage industry.
- An empowered culture where your ideas are important and your voice matters.
- Full Benefits, beginning the first day of the month following your start date, including – Medical, Dental, Vision, Life, Disability Insurance, and much more.
- Generous paid time off package that also includes all major holidays.
- 401K w/ 50% match – Beginning the 1st of the month following 30 days of employment.
APPLY HERE
by twochickswithasidehustle | Aug 2, 2021 | Uncategorized
Role and Responsibilities
- Build, optimize, and manage paid social campaigns for a Fortune 500 company.
- Translate broad media plans and business objectives into tactical, innovative paid social campaigns
- Create strong, clear reports that demonstrate results
- Maintain daily interaction to update coworkers on project progress
- Create professional deliverables for internal teams that meet the Bounteous quality standard
- Study for and pass social marketing platform certifications to develop foundational knowledge
- Learn independently and from team members with more experience
- Consistently meet department and client deadlines
- Remain current in a quickly evolving industry
- Carefully track and record billable time
Preferred Qualifications
- 2-3 years experience working in, but not limited to, Facebook Ads, Twitter Ads, LinkedIn Ads
- Familiarity with the Digital Media landscape, including but not limited to: Paid Search, Paid Social, Reporting and Analytics tools
- Agency and/or consulting experience (preferred)
- Experience collaborating with both internal and external resources to develop strategies that meet department goals within budget and established timelines
- Experience in diagnosing, isolating, and resolving complex issues and recommending and implementing strategies to resolve problems
- Ability to perform business analysis and project management tasks
- Experience in Google Sheets or Excel
#BI-Remote#LI-Remote
If you have passion and intelligence, and possess a technical knack (even if you’re missing some of the above), we encourage you to apply.
APPLY HERE
by twochickswithasidehustle | Aug 2, 2021 | Uncategorized
In this role, you will:
- Manage paid social activity in coordination with the Channels marketing team.
- Own paid campaign monitoring, pacing, optimization, tracking, and reporting.
- Assist with budget tracking and process invoices/POs on a monthly basis.
- Contribute data and insights to regular reporting, such as weekly channel reports and content campaign wrap-ups.
- Maintain media budgets and overall budget summaries for assigned campaigns.
- Clearly communicate campaign changes and performance to the channels team and other strategic partners.
- Support pre, during, and post-digital campaign flights, including managing social strategy, content execution, and analysis.
- Stay up-to-date on social trends and emerging platforms.
Requirements:
- 3 to 5+ years of experience in consumer social media marketing managing highly visible, high-volume channels.
- Deep working knowledge of social best practices and proven experience executing paid campaigns across LinkedIn, Twitter, Facebook, Instagram, and TikTok.
- Strong verbal and written communication, editorial judgment, and attention to detail.
- Proven problem analysis and problem-solving skills.
- Ability to build and foster strong relationships with internal stakeholders and external partners.
Travel
Is not anticipated for this role.
Work Environment:
RealSelf employees work from 26 states in the United States; while we have offices in Seattle, Washington we are a remote-first company.
This fully remote role is open to candidates in most states. Working remotely from a primary residence outside the United States is currently not permitted for this role.
by twochickswithasidehustle | Aug 2, 2021 | Uncategorized
Description
We’re looking for a Support Specialist to join our Member Experience Team. In this role, you will field emails from prospective and current members. You will help troubleshoot technical problems, guide individuals through their online experience, and help prospective members understand what Tempest offers. Ideal candidates are strong in both technical skill and emotional intelligence. We are seeking individuals who are interested in helping to build an empowered, consent-driven sales process. We are excited to meet people of all backgrounds to help us put people at the center of their recovery. This position is remote friendly!
Requirements
The Support Specialist will:
- Report to the Senior Support Specialist
- Use our CRM to manage our member support inbox
- Provide exceptional customer service
- Represent the company with professionalism and empathy
About You
- 1+ years experience in a Support role
- Highly empathetic
- Solid writing skills
Benefits
- 18 days PTO
- 12 holidays including Juneteenth and “Fall-Food-Weekend (our inclusive version of Thanksgiving)
- Medical, Dental, and Vision insurance for employees, dependents, and spouses
- Free access to One Medical through Justworks
- Healthcare and Dependent care FSAs
- $75 monthly wellness stipend
- $500 annual learning & development budget
- Equity
- 401k
- No meeting Fridays
- A code of conduct with reporting structure
The salary range for this role is $42,000 – $47,000
APPLY HERE
by twochickswithasidehustle | Aug 2, 2021 | Uncategorized
Job Summary: This role will serve as an ambassador to our community, working closely with game studios and property stakeholders, and using various tools to create communication and feedback pathways both to and from our players and fans. The role will coordinate cross-departmentally (Marketing, Public Relations, Product Development, Ecommerce, and Customer Service) to support organizational and promotional goals, providing thought leadership and a strategic point of view to ensure community engagement and social media initiatives are integrated into the company’s broad marketing strategy. Being the product expert, the Sr. Community Associate will understand the desires and concerns of our community, predicting and reacting appropriately to trends as they appear within our community.
Hours:8 am to 5 pm PST
Salary:To be discussed at interview phase
What You’ll Do:
- Manage and grow Company’s official forum presence, including the creation and implementation of engagement opportunities and the daily interaction and guidance for forum moderation teams
- Create and execute on a social media marketing and live operations editorial calendar, seeking approval where appropriate and determining opportunities for engagement and delight within our audience
- Track, gauge and report on fan sentiment and reaction within owned and organic communities, anticipating trending concerns and communicating effective feedback to the development teams
- Be the product expert, working in close collaboration with development teams to understand mechanics, features and live operations calendar
- Maintain an analytics-driven mindset, with the goal of adjusting and pivoting content strategies to best suit the target audiences
- Collaborate with both Public Relations and Customer Service teams on tracking player issues to determine scale and escalation priority
- Know and understand the lifecycle of a product and maintaining the appropriate tone and content for that stage of the product
- Assist in the creation of what a healthy community landscape looks like for the business
What We Are Looking For:
- 2 years of proven experience with brand communications, community management, forum moderation, gaming ecosystems, and social marketing for video games and/or mobile games
- In-depth knowledge and understanding of social media platforms (Twitter, Reddit, YouTube, Instagram, Tumblr, Snapchat, Facebook, etc.) and how they can be leveraged to achieve business goals
- Understand the “always on” nature of social media and community management with a willingness to work off-hours as needed to ensure best practice, channel security, brand safety and timeliness of messaging
- Proven expertise in developing compelling social media campaigns and effective content strategies to drive community enthusiasm and engagement
- Experience creating, implementing, measuring, and reporting on campaign and content performance
- Expert on how to strategically recommend the best mix of marketing channels for a campaign to efficiently target high value demographics
- Understanding of livestreaming best practices, including live moderation and recognition of trending topics and content
- Avid player and fan, with knowledgeable and deep expertise in the franchise is a huge plus
- Knowledge of and experience with the online communities is a plus
- Experience working within strict brand and/or legal guidelines is a plus
- Experience working within a highly regulated industry is a plus
- Experience in planning and executing on a product launch is a plus
- Bachelor’s Degree in Marketing, Communications, Public Relations, or related field preferred
What to Expect:
- We offer a professional, fun, and creative work environment. While we maintain a good balance between work and life, additional hours may be required at peak times or for specific initiatives. International or domestic travel may occur, anywhere from 10-20% of the time.
- This is an international gaming company, a subsidiary of a company based in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Trading Card Game, the animated TV series, home entertainment, and the official website. The company was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world
***PRO TIP***: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!
APPLY HERE
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