Data Entry Specialist

About the Role:

As Data Entry Specialist, you will be key in raising automation at Papaya. Success in this role means comfortability with navigating technical products. 

Teamwork, flexibility, communication, and a willingness to learn are of the highest importance. Papaya believes that diversity helps build an inclusive culture where all team members can grow, contribute, and feel valued. If you agree, we’d love to hear from you!

What you would be doing: 

  • Create bots within our preferred framework for creating automated tests.
  • Monitor volume, and automation efficiency and success rates.
  • Escalate issues to engineering if specific issues arise.
  • Analyze large amounts of data and make assessments and recommendations.

We’d like to hear from candidates with: 

  • Familiarity with data entry, using technical products, or testing. 
  • Excellent communication and organizational skills.
  • Ability to work with task management tools and agile processes.

We’d be especially excited if you have used tools such as Zapier and Salesforce. 

APPLY HERE

Provider Data Coordinator I – 100% Remote

Position Purpose:

Perform day to day functions to maintain appropriate databases and create reports to monitor network compliance with State requirements.

  • Create and maintain appropriate databases, including: contract network, authorization, third party liability, provider set up corrections, check requests, among others
  • Design and generate reports to monitor department activity and State compliance
  • Update the delegated entity Medicare and Medicaid Attachments on monthly basis
  • Provide appropriate reports and statistical data to other department designees for the necessary follow up and resolution
  • General administrative support of assigned department
Education/Experience:

High school diploma or equivalent. Associate’s degree in related field preferred. 1+ years of provider data or network administration experience, preferably in managed care. Proficient in Microsoft Office applications, preferably Access and Excel. Experience with data management in large databases, reporting and analysis preferred.

APPLY HERE

Data Specialist – (US, Remote)

The successful data specialist has excellent attention to detail and expert level skills in Microsoft Excel and will have a background in data analytics or advanced data entry. Candidates will work with a team of analysts and epidemiologists to produce reports that help understand performance metrics of case investigation and contact tracing programs.

Responsibilities

  • Use Excel or Google Sheets to clean data and reports as necessary
  • Take direction from data analysts to create excel reports as needed
  • Perform regular data integrity and quality audits
  • Serve as a data collection and archiving resource for the organization
  • Learn and utilize client-specific database software
  • Make recommendations for new metrics, techniques, and strategies to improve the operational metrics
  • Manipulate and analyze large and complex data sets to formulate insights; connect disparate ideas into cohesive, well-grounded recommendations using creative, effective, structured, and analytical thinking
  • Continually learn new analytical skills, techniques, and tools to maximize competitive advantage; participate in internal & external technology communities

Qualifications

  • High school diploma required (Degree in a related field strongly preferred)
  • Previous experience in data entry or record auditing in clinical or non-clinical setting strongly preferred
  • Excellent attention to detail
  • Excellent organizational and communication skills
  • Ability to exhibit a professional, positive attitude and work ethic
  • Critical thinking and sound judgment required
  • Ability to handle confidential information with discretion and professionalism
  • Ability to use multiple systems and adapt to new technologies
  • Experience working from a remote location preferred
  • Must have a private, quiet, dedicated workspace

APPLY HERE

Loan Processing Assistant

Description

Ajilon is hiring for a remote loan Processor Assistant for a temp project.  The position is completely remote although working West Coast Hours. If you have basic banking entry level mortgage experience this project will allow you to add to your experience in the mortgage industry. 

Essential Duties and Responsibilities:

Review file for complete documentation.

Follow up with client and Loan Agent after approval.Order conditions loan broker or other outside source.Must be able to communicate effectively with internal staff and external vendors.Monitor files progress through the system.

Preferred Qualifications and Experience:Background in BYTE and Data Trac helpfulAbility to work in a fast-paced fluid environmentProficient in Microsoft Suite, including Outlook, Word, Excel, and PowerPointThe ability to manage information flow from the loan agent to the processorGood communication skillsThe ability to handle multiple files in different stages of processingMust be organized to keep track of inventoryHigh level of integrity and confidentiality required

Employment type:  Temporary, 40 hours a week, Monday through Friday.

APPLY HERE

Customer Support Representative

Role OverviewWe are hiring a Customer Support Representative to help manage our client and member inquiries, technical issues, recommendations, feedback and questions. This Customer Support Representative will play a key role in ensuring Bundle’s clients and members have a positive experience. This role would is a nights and weekends role with flexible hours Monday – Friday 5pm – 9pm ET and Saturday – Sunday 9am – 4pm ET.Our ideal candidate will be available to work nights and weekends and be the primary point of contact during those hours. If you have a passion for building and driving company growth and want to be a part of a passionate, mission-driven team, this is the perfect position for you.

Duties and Responsibilities

  • Respond to and engage all members through website chat, email, and text in a timely manner.
  • Resolve product or service problems by clarifying the member’s question or complaint, determining the cause of the problem, and selecting and explaining the best solution to the problem.
  • Work with internal teams to resolve all inquiries and tickets efficiently.
  • Chat with new or potential members on website to increase engagement and utilization.
  • Select appropriate responses to customer issues and work quickly to resolve them.
  • Answer questions and forward requests from Bundle’s concierge line. Work with the Content and Marketing team to manage expectations for custom Bundle sessions.
  • Gather member feedback and share with Bundle stakeholders.
  • Maintain strong communication with clients and following up to ensure all inquiries are resolved.

Requirements

  • 1-2+ years of relevant work experience.
  • Availability to work nights and weekends. (M-F 5pm – 9pm ET, Saturday & Sundays 10-4pm ET)
  • Strong communication skills, with the ability to handle high-pressure conversations.
  • Excellent time management skills by being able to balance multiple projects at one time and prioritize customer needs.
  • High level of professionalism.
  • Comfortable in a fast-paced startup environment.
  • Prior experience using HubSpot is a plus.

APPLY FOR THIS JOB