by twochickswithasidehustle | Aug 30, 2021 | Uncategorized
REMOTE – WORK FROM HOME
**Must Have PDM Experience**
Position Purpose:
The primary purpose of this position is to oversee a team of Quality Analysts, Auditors & Trainers whose primary functions are to identify, analyze and enhance competencies of associates and ensure delivery of service level quality metrics per our customer agreement in alliance with Firstsource’s core values. This person would be responsible for performing a variety of tasks including but not limited to: directing training/audit/feedback activities commensurate to production standards, establish priorities and maximize usage of assigned resources, evaluate and recommend alternative auditing procedures and delivery methods for continuous improvement and support the day to day functions of their assigned team.
Competencies:
- Technical capacity
- Organizational skills
- Problem Solving/Analytical
- Customer/Client Focus
- Time Management
- Collaboration
- Performance Management
- Leadership
- Business Acumen
Key Accountabilities/Responsibilities:
- Direct, review & report daily training/audit/feedback activities of assigned team.
- Conduct meetings regularly with assigned team and senior executives to keep consistency in teamwork.
- Be involved in daily team driven actions to help develop improvements to achieve associate level merit.
- Provide timely quality follow through in the form reporting and escalations.
- Develop and maintain a repository of internal training material, monitoring results & feedback to identify trends and target improvements for associate teams.
- Ensure effective communication with all members of assigned staff, site level & senior executives.
- Assist in the implementation of policies, operating procedures and quality systems as directed by senior management.
- Stay abreast of the new trends and tools in employee development.
- Support Firstsource by identifying new initiatives to include expanding the training and quality program scope and maintenance of processing models, guidelines and scoring methodologies.
- Performs other work related duties as assigned.
#IND-FS
Qualifications
Desired Knowledge and Skills:
- Previous work experience in training delivery, quality assurance and a dedication to quality & improvement.
- 1+ year(s) experience in a supervisory capacity leading team remotely.
- Proven quality results and an understanding of what constitutes a quality product/interaction.
- Ability to identify opportunities for improvement in processes & struggles with Training & QA level associates.
- Excellent oral, written and presentation skills; enhanced ability to deliver positive and negative feedback effectively to a variety of audiences with sensitivity and confidentiality.
- Skilled in organization and prioritization, and attention to detail.
- Strong team player with the ability to work across multiple functions and disciplines.
Education, Experience and/or Training:
- College degree or relevant experience in business administration, adult education or quality assurance preferred.
- Expert-level knowledge in MS Office required.
- Healthcare experience is a must.
- Lean Sigma principle experience preferred.
Travel:
- Up to 25% overnight travel required at times for team development and/or organizational seminars.
APPLY HERE
by twochickswithasidehustle | Aug 30, 2021 | Uncategorized
Cash & Adjustment Poster; Shared Revenue Cycle
This is a remote position
Position Requirements:
High School Diploma or general education degree (GED)
1-2 years of business office or data entry experience or educational equivalent.
Typing 35 WPM
10 key calculator
Must be able to operate computer and software systems in use at the SRCO.
Able to operate a copy machine, facsimile machine, telephone/voicemail.
Ability to read, write, speak and understand English proficiently.
Experienced in navigating web based applications
Ability to demonstrate mathematical and analytical skills
Ability to read, enter and retrieve information from the host Patient Account System
Strong interpersonal and communication skills required to effectively interact with internal and external contacts.
Must be able to follow instructions.
Ability to listen to and understand information and ideas presented verbally and in writing.
Consistently exercises logic and reasoning to assess and resolve problems.
Combines and organizes information.
Consistently maintains a professional and approachable demeanor.
Able to work under pressure in a fast paced environment.
Ability to work independently
Pays strong attention to detail and maintains high degree of accuracy
Successfully alternates between two or more activities or sources of information.
Accepts responsibility and maintains high level of accountability
Strong collaboration skills
Ability to work effectively in an open floor environment
Ability to work overtime when necessary.
Must be able to lift a minimum of 10 pounds, stand, bend and reach in a manner consistent with typical office work.
Purpose:
Responsible for the prompt and accurate posting of payments, noncash vouchers and adjustments to patient accounts for multiple entities. Ensures all Advocate Health Care Policies relating to payment and adjustment applications and Internal Audit processes are followed.
Accountabilities:
Adheres to established Advocate and SRCO policies, procedures, guidelines and productivity standards.
Responsible for personal and professional growth and development.
Responsible for the accurate and timely posting of bank lockbox payments, patient credit card and check payments.
Responsible for the accurate and timely posting of electronic and manual account adjustments.
Responsible for the accurate and timely posting of electronic 835 payment files.
Responsible for the accurate and timely posting of noncash vouchers to appropriate patient’s account.
Responsible for the proficient us of the Patient Account host system and other integrated hardware and system applications.
APPLY HERE
by twochickswithasidehustle | Aug 30, 2021 | Uncategorized
Job Description
About Conduent
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Description
Job Track Description:
- Responding to escalated social media content as required.
- Monitor multiple Social Media accounts for client including Pinterest, Instagram, You Tube and Twitter and Tiktok
- Serve as a moderator of social community by developing and following guidelines.
- Serve as subject matter expert on social media, community management and digital footprint.
- Respond directly to consumers on all Social Media platforms as client
- Analyze trends and issues within a community and provide reporting that includes quantified metrics that measure on-line success.
- Keep updated on all developments and changes for the Social Media Team skill area, taking ownership to obtain and learn all information provided via print and the intranet.
- Drive digital strategy initiatives for brands by increasing performance of social accounts, developing new content and manage the process of new platforms/channels.
- Interact directly with client’s key departments such as legal, Drug Safety, Public Relations, and Compliance to gain agreement on approved language and Social Media strategy.
- Oversee all social media accounts to ensure that client is compliant with FDA, FTC & internal regulations.
- Utilize good judgment in safeguarding the company image in responses and outreach on all Social Media platforms.
- Attend regular brand meetings with the client as requested
- Provide QA/Mentoring to the Social Media Team based in US
- Discuss monitoring feedback with the team supervisor in order to improve performance with openness to constructive feedback, active participation in training and implementation of new processes and procedures.
APPLY HERE
by twochickswithasidehustle | Aug 30, 2021 | Uncategorized
Job description
Patterson Flynn Martin, a part of F. Schumacher & Co., is America’s leading name for manufacturing and distributing floorcovering and is currently seeking a Data Entry Contractor with opportunity to join full-time. This role will require a person with exceptional excel skills to analyze and transform data for our Enterprise Resource Planning (ERP) system, Odoo. The ideal candidate is self-motivated, analytical, and detail-oriented with prior experience using Odoo (nice to have).
YOU WILL:
- Compile, verify accuracy and sort data according to priorities to prepare source data to import into Odoo
- Review data for deficiencies or errors, correct any incompatibilities if possible and verify output
- Research and collect further information for incomplete documents
- Collaborate with the Custom Product Team and Digital product team to create a pricing matrix based on existing product data
Keep information confidential
Requirements
Requirements
YOU HAVE/ARE:
- · Proven data entry work experience
- · Exception MS Excel skills
- Attention to detail and accuracy
- · Prior experience with Odoo is a plus
- Strong communication skills and cross functional teamwork
- Extremely organized and highly motivated
APPLY HERE
by twochickswithasidehustle | Aug 30, 2021 | Uncategorized
Records Processing Specialist- Athena Pod
Job Description
HealthMark Group is a leader in health information management and technology focusing on serving the health information management needs of physician practices and hospitals throughout the nation. HealthMark Group’s innovative technology and superior customer service enable clients to streamline operations by outsourcing administrative support functions such as the release of information and form completion processes. By integrating experience, technology and service, we help hospitals, health systems and clinics concentrate on what they do best, patient care.
HealthMark Group is growing and looking for bright, energetic and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company.
We are expanding rapidly and have created unique roles that need qualified candidates.
Entry level job duties include but not limited to:
- Processing medical record requests
- High volume and fast paced environment
- Reports directly to the Processing Manager
- Assist as needed in overflow processing due to high volume issues and/or coverage issues
- Abide by HIPAA guidelines while ensuring the confidentiality of PHI
- Maintain consistent schedule by processing all requests within 24-48 hours of receipt for assigned accounts
- Assist as needed in overflow processing due to high volume issues and/or coverage issues
- Provide feedback regarding request volume and perceived issues
- Monitors incoming requests received through various means
- General office duties
Qualities that the candidate for this position should include:
- Fast learner
- Dependable
- Quick worker
- Team player
- Positive attitude
- Someone who strives to do more
When applying, it would be greatly appreciated if you would complete the assessment screening process. This helps us to set candidates apart and make more informed decisions.
In accordance with our company policy, Full Time Employees are eligible for the following benefits:
- Robust Health Insurance Plan Options with Company Coverage
- Company HSA Account Contributions for Eligible Health Plans
- Vision and Dental Plan Options
- Competitive Paid Time Off including Paid Holidays
- Quarterly Offsite Team Building Events
- Monthly Birthday/Anniversary Lunches
- 401(k) Plan Offering with Employer Matching
APPLY HERE
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