by twochickswithasidehustle | Sep 20, 2021 | Uncategorized
We are looking for an experienced Freight Auditor & Billing Administrator to join our team. This role entails problem solving and researching issues on a daily basis. You are analytical, well-organized, have excellent communication skills, and comfortable with paperwork. Knowledge of shipping/receiving procedures and/or transportation industry is preferred.
Responsibilities
- Billing operations activities
- Proper, timely and accurate processing of shipment billings
- Dispute discrepancies with freight carriers
- Research and resolve issues
- File claims with carriers for loss, damage and late deliveries
- Assist in identifying and improving service and operations related issues, including accurate and timely data entry
- Work with cross-functional internal teams
- Build and manage carrier relationships
Requirements
- Proven experience as Freight Auditor & Billing Administrator or equivalent position
- Demonstrated success in problem solving
- Outstanding communication and people skills
- Excellent communication skills
- Skilled with using computers, including Excel
Benefits
- Competitive salary based on experience
- Monthly gain-sharing bonuses tied to revenue growth
- Group health insurance plus health savings account, retirement savings plan, paid time off
- Paid educational and professional development training
- All computer equipment and training will be provided
APPLY HERE
by twochickswithasidehustle | Sep 20, 2021 | Uncategorized
Position Overview:
Press Ganey is looking for an Operations Support Specialist to join our team. The role requires a high degree of attention to detail in handling large datasets accurately and a persistent mindset to often work through intricate problems in data management. The successful candidate is a process-oriented, fast learner with excellent creative problem-solving skills and is a superior communicator. We are looking for Pacific-Time (PT-timezone) candidates only.
Responsibilities:
- Monitor CRM software, Customer Support email, responding promptly to user inquiries
- Perform first-level core troubleshooting and triage on software problems for internal and external users
- Monitor ticket queue volumes and work with team to ensure SLA’s are met
- Perform client specific tasks on both a daily and ad hoc basis
- Update and maintain accurate client data; including but not limited to data scrubbing, importing and exporting data, and manual changes
- Manage manual and automated submission process through the internal dashboard for multi-location clients (data used for Internet Yellow Pages).
- Manage tier 1 location data updates and errors on search engines & directories
- Work closely with all departments within the company to resolve any software issues
- Provide support for Production Operations, validate software releases, ad hoc requests and update client webpages through our dashboard
- Provide light training for internal and external users on an as-needed basis for our applications
- Assist in identifying trends in continuing software or systems problems and implement new processes as needed
- Document user problems, resolutions, and new solutions for future reference using CRM tools and resources
- Evening, weekend and/or holiday work may be required
Minimum Qualifications:
- Ability to analyze and triage issues
- Knowledge of computer & technology products
- Analytical & organizational skills with very strong attention to detail
- Strong MS Excel skills
- Excellent writing & communication skills
- Ability to multitask in fast-paced dynamic environment
- Customer-facing experience desired
- Knowledge of web development desired, but not required
- Bachelor’s degree preferred
Preferred Experience:
- Data Entry: 1 year, bonus for advanced Excel skills
- Customer Service: 1 year
- Time Management: 1 year
APPLY HERE
by twochickswithasidehustle | Sep 20, 2021 | Uncategorized
GetThru is hiring Dialer Monitors to help administer the backend of the ThruTalk calling platform. This is a temporary, part-time, hourly position through November 30, 2021. This is a W-2 based position.
What a typical day looks like:
The Dialer Monitor job is done from home. Dialer Monitors typically work 2 or 2.5 hour shifts to provide coverage while the dialing service is open for calls. Dialer Monitors can work up to 8 hrs per day provided they have breaks between shifts. We use a pick-up shift system so Dialer Monitors have a high degree of control over when they work. Open hours are 10am ET / 7am PT until 11:30pm ET / 8:30pm PT 7 days a week. Busiest times are weekday evenings and weekends.
Most of our tools are browser-based web applications so it helps to have familiarity with those. During a shift, large lists of numbers will appear on the Dialer Monitor’s screen and they need to be clicked away as quickly as possible. It is important to be exactly on time so switching shifts goes smoothly and no clicks are missed. Dialer Monitors cannot move away from their computer during their 2 hour shift. It can be a bit intense to click for long periods of time which is why the shifts are capped at 2.5 hours.
Job Requirements:
- Reliable internet
- Laptop or a computer and a mouse
- Ability to work non-traditional hours (nights and weekends) that increase around key peak election cycle dates
- Ability to work from home
- Open communication on shift
Helps but not required:
- Experience with ThruTalk, administering a dialer, or participating in a calling program
- A demonstrated interest and/or involvement in progressive politics
- Experience working remotely
While experience matters, we also believe that most skills can be learned, and we care as much about work ethic, creativity, determination, and values alignment.
Location:
This is a remote position. We are currently only hiring in the following states: AR, AZ, CA, CO, DC, FL, IA, IL, KS, KY, LA, MA, MD, ME, MI, MO, MS, NC, NY, OR, TN, TX, VA, WI, WV.
You can work from anywhere in those states as long as you are available for your shifts during US hours, have excellent internet, and the work gets done.
Compensation:
- $15 / hour
- Paid sick leave
APPLY HERE
by twochickswithasidehustle | Sep 18, 2021 | Uncategorized
We are hiring remote, independent contractors to work as Quality Review Specialists on this exam.
Please note: This is a different role than the English Test Auditor, Tier 2 role with different qualifications, job tasks, and pay rate. If your goal is to become a Tier 2 English Test Auditor, please do not apply for this position.
You will…
- Provide the first review of DET tests using an established list of criteria
- Review tests in the queue within 24 hours of being uploaded
- Communicate with the rest of the proctoring team as needed
- Report to a Team Lead who will oversee your work quality and give you feedback on your performance
- Remotely attend 4-6 monthly meetings as needed
- Be willing and able to work a minimum of 20 hours a week (30+ is preferred!)
- Be willing and able to commit to a “loose schedule” based on your availability
- “Loose schedule” = defined hours in a given day, but not specific times
- Maintain confidentiality and abide by an NDA
You have…
- Native or near-native English fluency
- At least 1 year of professional experience
- The ability to read human behaviors, gestures, and facial expressions well
- Very high attention to detail
- Very high ability to follow process instructions precisely
- Reliable, high-speed internet capable of streaming videos
- Weekend availability
If you are an exceptional candidate, you also have…
- Fluency in Mandarin, Arabic, or one or more Indian languages
- Test proctoring experience
- Availability to work 30-40 hours per week
Schedule & Contract Term Details:
- Must commit to at least 20 hours per week but can work more if you desire
- Hourly pay rate: $14 USD
- Contract and all payments are done via Upwork (for non-US contractors) or via a staffing provider (for US-based workers)
- All contracts are at-will. Duolingo or the contractor reserve the right to terminate contracts at any time.
- Within the first 90 days, Duolingo considers your contract to be probationary. If the quality of your work and commitment to the guidelines set is satisfactory, this contract will continue beyond 90 days.
- If you do not work for 20 days consecutively, Duolingo reserves the right to end the contract. If you wish to return, you may do so if there is a business need as determined by Duolingo.
- If you do not meet the minimum weekly hourly requirements, and also fail to note this on the Out of Office calendar in advance, Duolingo reserves the right to end the contract.
APPLY HERE
by twochickswithasidehustle | Sep 18, 2021 | Uncategorized
Cognia is hiring seasonal assessment scorers to support our upcoming projects. As a member of our team your academic background will allow you to expand your expertise. You will join forces with like-minded professionals and see your work influence student achievement around the world. This position involves reading, evaluating, and assigning scores to computer-imaged student work – all from the convenience of your own home!
Scope of Work:
- Read, evaluate, and assign scores to computer-imaged student responses to standardized test questions related to English/ELA, Mathematics, Science, Social Studies, etc.:
- Attend and complete training sessions related to the content area being scored that is conducted by scoring leadership.
- Demonstrate comprehension of training by passing qualifying tests containing pre-scored student responses via computer for each item trained.
- Accept and apply performance feedback regarding scoring accuracy and production.
- Maintain established accuracy and productivity standards
Competencies:
- Possess basic computer skills and successfully use scoring and other software.
- Learn and apply established scoring guidelines and scoring instructions.
Qualifications:
- Bachelor’s degree required
- Successfully complete a minimum of two college courses related to the content area being scored.
Compensation:
- Scorers will be compensated at a rate of $15.00 per hour.
Note:
- Assessment scorers are hired on a per project basis and may qualify to work multiple projects throughout the season
APPLY HERE
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