by twochickswithasidehustle | Nov 22, 2021 | Uncategorized
Employer: Twilio
See yourself at Twilio
Join the team as our next Social Media & Content Specialist
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.
Although we’re headquartered in San Francisco, we’re on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we’re looking for more builders, creators, and visionaries to help fuel our growth momentum.
About the job
This position is needed to amplify Twilio’s employer brand and help us expand our reach on new and emerging digital platforms. Our team articulates and brings to life who Twilio is and what it means to build here. Unlike traditional marketing, this role won’t be promoting Twilio products it will promote what it’s like to work at Twilio and will play a crucial role in influencing and attracting the best talent to join us.
Responsibilities
In this role, you’ll:
- Showcase Twilio’s employer brand through story-telling on our @WeBuildAtTwilio channels
- Design social content like banners, images, GIFs for social posts
- Own and manage our social media editorial calendar
- Track and report key performance metrics to the organization
- Collaborate with the Employer Brand and Social Media teams to support content projects as needed
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having desired qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
- Has 1-2 years of experience running social media and engaging audiences for B2B or B2C companies.
- Has experience with Twitter, Facebook, LinkedIn, Instagram, YouTube, TikTok, Twitch, and emerging platforms.
- Demonstrates strong written and verbal communication skills and is able to express complex thoughts or ideas in 280 characters or less. (again, emojis and gifs are a plus).
- Understands the social media landscape
Desired:
- Excellent written and verbal communication skills.
- Ability to influence and build effective working relationships with all levels of the organization.
- Video and photo editing skills are a plus
- Experience using tools like Sprout Social, Canva, Bitly, Google Analytics, Zignal
Location This role will be remote.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
If this role isn’t what you’re looking for, please consider other open positions.
*Please note this role is open to candidates outside of Colorado as well. The information below is provided for those hired in Colorado only.
*If you are a Colorado applicant:
- The estimated pay range for this role, based in Colorado, is $21.50 – $30.70.
- Sales Commission: Additionally, this role is eligible to earn commissions and eligible to participate in Twilio’s equity plan.
- Non-Sales: Additionally, this role is eligible to participate in Twilio’s equity plan.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. This role is also eligible to participate in Twilio’s equity plan and for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
APPLY HERE
by twochickswithasidehustle | Nov 22, 2021 | Uncategorized
Employer: Coalition Technologies
WHO WE’RE LOOKING FOR
The ideal copywriter has excellent English writing skills and is excited to write high-quality, SEO-driven content that aligns with detailed, client-specific guidelines. Projects most commonly include writing web pages for eCommerce and lead generation business sites such as category pages, product descriptions, and blog posts. Our clientele is constantly evolving. We produce content for these and many other industry verticals:
- Fashion (both mass-market and luxury)
- Skincare & Beauty
- Tech & Software**
- Finance & Investing**
- Law (family law, product liability, divorce, etc.)**
- Education
- Home Improvement
- Automobiles & Motorcycles (OEM and aftermarket accessories)
- Health and Wellness**
- Medical / Clinical**
- Digital Marketing
- SEO / PR / Advertising / Marketing**
**Writers with a background in these highly specialized fields are strongly encouraged to apply.
The ideal candidate for this position is a multifaceted technical and creative writer with at least two to four years of professional, non-academic experience. Candidates should understand how to write content that effortlessly blends SEO best practices and brand priorities for finished work that’s engaging, creative, and ROI-driven. Candidates should also be willing and able to complete careful research in order to gain a strong understanding of various industries.
Candidates should be prepared to provide portfolios featuring published work. Once an offer has been extended, writers will be asked to take a brief training course.
Compensation
Writers are paid on a per-word basis. The rate is assessed according to our KPI rubric (key performance indicators). The highest available rate is $22.50 per page of 500 words for Outstanding work. Most writers who have been with Coalition Technologies for one year see an average rate of $18.00 per page of 500 words. This is a freelance contract position.
APPLY HERE
by twochickswithasidehustle | Nov 21, 2021 | Uncategorized
Job Details
Description
DATA ENTRY OPERATOR
Systems & Methods, Inc. (SMI)
SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions for complex human service operations. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, client-focused, and most importantly willing to go the Extra Mile. In our 49th year as a family-owned and operated business, SMI considers its employees and clients part of an extended family. We are a family serving families. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. We offer an optimal atmosphere for career growth and achievement while remaining competitive in terms of compensation and benefits. We are multi-state operation and administrative private company with a staff of over 650 employees throughout the United States. We depend on the expertise of our SMI team to support and develop the very best systems and product lines in the industry and expect continued innovation. If you are looking for a meaningful and fulfilling career, we hope that you will consider SMI.
Position Overview
The Data Entry Operator is responsible for processing child support payments in the SDU (State Disbursement Unit) system in accordance with Standard Operating Procedures. In addition, the Data Entry Operator will be responsible for other duties as assigned.
Required Skills:
- Must maintain a general understanding of policies and procedures
- Possess strong interpersonal skills using tact, patience and courtesy
- Maintain the ability to collect, research, organize and analyze data
- Possess the ability to work as a team member, but also independently at times with limited direction
- Successful at working in a fast-paced environment
- Maintain flexibility and/or the ability to work overtime as needed in order to meet stringent schedules and time lines
Required Experience:
- High School Diploma or equivalent required
- At least one year prior experience in the areas of data entry or other related field. Will accept equivalent combination of education and experience that provides the knowledge, skills and abilities needed to perform the duties assigned
- Must be proficient in data entry skills including keyboard, mouse, 10 key pad
- Basic knowledge of Microsoft Office
Successful candidate must be able to work the following schedule:
Monday: Starting time 2:30 am until completion of work
Tuesday – Friday: Starting time 4:00 am until completion of work
Must have Private area to work and space to set-up equipment and High Speed Internet connection
Contingent on passing background check and drug test
Payrate: $12.50/hr
Perks:
- Work From Home!!!
- Paid Training
- $$$ Bi-annual Bonuses to those Who Qualify*! $$$
- Health Club Reimbursements
- Career Growth Opportunities
- Wear Your PJs, Holiday Gifts, Drive-Thru Lunches
- Exciting, Fun and Supportive Virtual Work Environment
- Coworkers Who Feel Like Family; We celebrate you!
APPLY HERE
by twochickswithasidehustle | Nov 21, 2021 | Uncategorized
Description
Who We Are
Float, the world’s leading resource planner, is looking for a Customer Support Specialist to help our customers located within the Americas region (~GMT-5) succeed and gather feedback on how we can improve.
We’re a team of people living our best remote work lives. From New York to Melbourne, Canada to South Africa – our team of Engineers, Product Managers, Marketing and Customer Success folks work asynchronously to help teams plan and manage their time better. Float is self-funded, profitable, and growing. If you’re a self-starter, aligned with our values, and are looking to join a team that’s passionate about helping others work and live more productively, we want to hear from you. Here are a few tips from our CEO to make sure your resume stands out from the crowd.
Requirements
Who We’re Looking For
We are looking for someone who’s at their best when helping others succeed. You’ve had previous experience supporting SMB and mid-market customers for a software service. You are an excellent communicator, and you know which medium to use to provide the most effective support, whether it be a written response, a quick phone call, or screen share.
You may have previous experience working for a creative agency, studio or firm and know first-hand what problem Float is solving.
We expect that the successful candidate has had experience in the following areas:
- Responding to inbound customer requests using live chat
- Using video, screen share, voice or email to solve customer issues effectively
- Excellent written and communication skills, having previously contributed to knowledge bases and support content
- Routing leads to a Sales team based on a set of qualifying data points and questions
- Support tools like Intercom (preferred, we use it), Zendesk or Help Scout
- Basic technical knowledge. You know where to find the Developer Tools in a browser, and know what APIs are typically used for
For this role, you’ll require great internet and peaceful surroundings for taking video or audio calls. You’ll need to be available between the hours of 9am-5pm CT Monday-Friday.
What You’ll Do
You will be our first responder to inbound customer requests in the Americas region providing full-cycle support and lead qualifying for our Account Managers.
Your days will be filled responding to inbound live chat and email messages from new and existing customers. You’ll support them by educating them on the value of our features and plans, troubleshooting issues, and above all, understanding their needs and challenges, and how we can best solve them.
You’ll find creative ways to respond, whether it be a rapid-response live chat, Loom video recording, or scheduling a call. You’ll find small ways to delight our customers (your gif game is strong).
In your downtime, you’ll work on enhancing the self-serve options for our customers, from our Loom video library to our FAQ content and internal knowledge base.
As the voice of our customers, you will play an important role in communicating customer feedback themes to the broader organization.
This role does not have a revenue target. You’ll identify leads using a predefined discovery process to hand off to our Sales team. Our customers value fast and efficient responses, and your success in this role will be measured accordingly, including average inbound response times and customer survey results.
Benefits
What We Offer
The salary for this role is US $83K USD.
We have a range of expanding and improving benefits and perks including:
- Home office expense budget
- Co-working expense budget
- Health & Fitness budget
- Annual team meetup
APPLY HERE
by twochickswithasidehustle | Nov 19, 2021 | Uncategorized
Our Customer Support team ensures that our physicians, staff and patients have a successful Elation experience while advocating for their needs internally. We are looking for an empathetic, creative and detail oriented relationship manager to further develop our engagement efforts.
Responsibilities
- Managing daily support ticket volume, ensuring each customer is provided a response within 24 hours.
- Responsible for covering urgent-ticket shifts
- Foster trusted relationships with our graduated users by addressing customer service requests through email, phone or screen share
- May require non-standard business hour shifts.
- Engage our users proactively to uncover success themes and concerns, and create action plans if appropriate
- Take part a quarterly on-call rotation across customer facing teams that supports users outside of business hours for urgent issues
- Identify changes to processes that need improvements within the team
Qualifications
- Highly organized and energized by getting things done; skilled at project management and excellent at multi-tasking
- Deep user empathy and an uncompromising commitment to delivering a delightful customer experience
- Ability to synthesize both qualitative and quantitative data into presentations
- 1-2 years in relationship management or customer service role that involved cross team collaboration
- Confident communicator and skilled negotiator who can deliver a delightful, empathetic user experience
APPLY HERE
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